Bissell 9500-c Manual

							16www.bissell.com 11
Operation
Carpet cleaning (continued)
5. Plug into a proper outlet and turn the 
power and heater switches to the ON ( I ) 
position. Allow 1 minute for the built-in 
heater to warm-up before cleaning. The 
ProHeat 2X will be fully warmed and will 
provide optimal performance after one 
minute of continuous heated cleaning.
6.  Cleaning Strokes. While pressing the spray 
trigger, make one slow forward wet pass 
and another one back. Let the built-in heater, 
formula, and DirtLifter PowerBrushes do the 
work for you. Caution: Do not overwet. 
Take care not to run over loose objects or 
edges of area rugs. Stalling brush may result 
in premature belt failure.  
Note: Your machine is equipped with a 
circuit breaker that will automatically shut 
off the brush if a large or loose object is 
caught in the brush roll. If that happens, be 
sure to unplug your machine, remove the 
foreign object, and then plug the machine 
back in to reset the circuit breaker. 
Release the spray trigger and make one 
slow forward and backward pass over 
the same area to remove any residual 
dirty water and aid in drying. Repeat 
cleaning passes pressing the spray trigger 
until solution being pulled up appears clean.  
Continue passes without pressing the 
spray  trigger until you can’t see any more 
water being pulled up. 
7.  After cleaning, you may want to turn the  Custom Clean dial to water rinse to give 
your carpeting a final water only rinse. This 
will ensure thorough removal of embedded 
dirt loosened by the deep cleaning formula. 
BISSELL deep cleaning formulas contain 
an anti-resoiling agent that helps your 
carpets repel dirt and keeps them looking 
good longer.
8.  Remove the tank from the base of the  machine by lifting up on the tank carry 
handle. Carry like a bucket to a utility sink 
or outside where you will dispose of the 
dirty water.
8a.  Unlatch the top of the tank from the  bottom by lifting up on the tank latch which 
is located on the back of the tank.
Power SwitchHeater SwitchPower SwitchPower Switch
5.
8. 8a.
WARNING: To reduce the risk of fire and 
electric shock due to internal 
component damage, use only 
BISSELL cleaning formulas 
intended for use with the 
deep cleaner.
Keep plenty of genuine BISSELL deep 
cleaning formula and Scotchgard™ 
protector cartridges on hand so you can 
clean and protect  whenever it fits your 
schedule. Always use genuine BISSELL 
deep cleaning formulas. Non-BISSELL 
cleaning formulas may harm the 
machine and void the warranty.
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							Operation 
Carpet cleaning (continued)
8b.  Remove the top of the tank by lifting up on the handle. 
Note: Be sure to note how the lip on the 
top tank separates from the groove in the 
bottom tank. This placement is important 
when putting the tank back together.
8c.  Lift the bottom portion of the tank and pour out dirty water toward the sink through the 
triangular shaped opening in the corner of 
the tank.
Note: You may notice hair and debris 
deposits on the carpet or in the tank that 
were loosened by the cleaning action 
(especially with newer carpets that have 
never been deep cleaned before). This debris 
should be picked up and thrown away.
8d.  Fill the heavy duty bladder with clean hand hot tap water, following instructions 1c 
through 1e on page 10.
Note: Remember to secure the tank latch in 
the back and test to make sure it is secure 
before picking up the tank. Always check 
the level of cleaning formula in the formula 
tank at the same time, and refill as needed.
9. Water rinse (optional). Rinsing is an optional 
step that can be done during the cleaning 
process by switching from one of the clean 
settings on the Custom Clean dial to a water 
rinse setting, or it can be done after the 
carpeted area has been cleaned. Simply 
choose the water rinse setting on the 
Custom Clean dial and follow the same path 
as you did for cleaning, taking care to do a 
forward (wet) stroke by pressing the spray 
trigger, a backward (wet) stroke, and a 
forward and backward (dry) stroke, releasing 
the spray trigger. Continue this until the water 
you see coming up the nozzle is clear. 
12www.bissell.com 
9.
8b.
8c.
8d.
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							Operation 
Cleaning with attachments
Your ProHeat 2X machine comes equipped with 
a hose and at least one attachment for cleaning 
stairs, upholstery, and more.
1. Important! If using to clean upholstery, 
check upholstery tags. 
A.  Check manufacturer’s tag before  cleaning. “W” or “WS” on the tag 
means you can use your ProHeat 2X. If 
the tag is coded with an “X” or an “S” 
(with a diagonal stripe through it), or 
says “Dry Clean Only”, do not proceed 
with any deep cleaning machine. 
Do not use on velvet or silk. If 
manufacturer’s tag is missing or not 
coded, check with your furniture dealer.
B.  Check for colorfastness in an inconspicuous  place.
C.  If possible, check upholstery stuffing.  Colored stuffing may bleed through fabric 
when wet.
D.   Plan activities to allow upholstery time to dry.
E.  Vacuum thoroughly to pick up loose debris  and pet hair. Use a vacuum with a brush 
attachment and a crevice tool to clean in 
fabric folds.
2.  Follow the instructions on pages 10 for filling the  2-in-1 water tank and the formula tank.
3.  Set ReadyTools dial to the tools setting. This will  allow spray and suction from the hose. 
4.  Set Custom Clean dial for heavy traffic,  normal clean or light clean as desired.
5.  Attach the desired cleaning tool to the end of  the hose.  
6.  Plug in and turn the power switch and heater  switch (if desired) to the ON ( I ) position.
7.  Clean by pressing the spray trigger to spray  solution onto the area to be cleaned. Slowly 
move the tool back and forth over the soiled 
surface. Release the spray trigger to suction 
soiled water. Continue to clean in the area, 
working in small sections, until no more dirt can 
be removed. Water rinse (optional) and suction 
as needed. 
Caution: Do no overwet.
13www.bissell.com 
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Manufacturer’s tag
5.
 WARNING: To reduce the risk of 
injury, be extra careful 
when cleaning stairs. 
Make sure machine is 
secure and level.
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							14
Operation 
Cleaning with attachments (continued)
8.  Remove and rinse tools in clean, running water. Dry and replace in the tool caddy.
9.  It is recommended that you suction clean water  from the tap to rinse out the hose. 
10.  Before replacing, lift end of hose and stretch out to  ensure all water is cleared from hose.
11.  Coil hose around the tool caddy.
12.  Empty 2-in-1 water tank and rinse out,  following the instructions on pages 11 & 12.  
13.  Return ReadyTools dial to floor setting.
Cleaning  formula section
Keep plenty of genuine BISSELL advanced deep cleaning 
formula for full size machines on hand so you can clean 
and protect whenever it fits your schedule. Always use 
genuine BISSELL deep cleaning formulas. 
9.
10.
www.bissell.com  1.42 L 
Fibre 
Cleansing
 Formula™ with 
Scotchgard™ 
protector
1.42 L 
Multi-  Allergen 
Removal
™ Formula 
with Scotchgard™ 
protector
1.42 L 
Pet Odor and Soil 
Removal
™ Formula 
with Scotchgard™ 
protector
1.42 L 
Natural Orange 
Extract Formula  
with Scotchgard
™ 
protector
1.42 L  
Lavender Essence 
Formula  
with 
Scotchgard
™ 
protector
WARNING: To reduce the risk of fire 
and electric Shock due to 
internal component 
damage, use only BISSELL 
deep cleaning formulas 
intended for use with the 
deep cleaner. Non-BISSELL 
cleaning solutions may 
harm the machine and void 
the warranty.
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							Operation 
Stain removal
Do Not Delay! Attending to an accident soon after 
it occurs ensures the most optimal clean. Leaving 
it for an extended period of time may cause it to 
set and become permanent.
1.  Blot up liquids with an absorbent cloth or paper towels. White materials are recommended because 
certain dyes may bleed and make the stain worse.
2.  Gently scrape up any semi-solids with a spoon or  spatula. Do not use a knife or other utensil with sharp 
edges because it could damage the carpet or upholstery.
3.  If the area has dried, remove the remaining  semi-solids and residue with a sweeper or vacuum.
4.  Be sure to test any spot removal formulas in an  inconspicuous area first. This is important as some 
dyes and materials could be damaged or discolored 
by cleaning solvents. If such a change should occur, 
try a different formula or call a professional.
5.  If cleaning on Berber carpeting, gently run your  machine over a hidden area. If no fuzzing occurs, 
continue cleaning in soiled area.
6a.  Using the BISSELL Tough Stain PreCleaner, spray  evenly over soiled area. Do not overwet. Wait 3-5 
minutes. Gently work the solution by blotting area 
with a clean, damp, color safe cloth.
6b.  Using your Proheat 2X with one of the tools attached  to the hose, set the Ready Tools dial to the tools 
setting and the Custom Clean dial to the heavy 
traffic setting. Spray the area with cleaning formula 
and allow the BISSELL deep cleaning formula to 
penetrate for 3-5 minutes. Then, using the attached 
tool, gently scrub the stain with back and forth 
strokes.
7.  Allow time to dry. Some difficult stains may  require a second treatment.
15www.bissell.com 
WARNING: To reduce the risk of 
fire and electric 
shock due to internal 
component damage, 
use only BISSELL deep 
cleaning formula 
intended for use with 
the deep cleaner.  
Non-BISSELL cleaning 
formula may harm the 
machine and void the 
warranty.
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							16www.bissell.com 
Operation 
Hard floor cleaning
Your ProHeat 2X model may have come with a 
hard floor attachment and Hard Floor Solutions 
formula. If not, these products are available for 
purchase by contacting the BISSELL Consumer 
Services department by phone. The hard floor tool 
provides effective cleaning for linoleum, vinyl and 
tile floors. 
Caution: Do not use on unsealed hardwood floors.
1.  Vacuum or sweep thoroughly to pick up any loose debris and pet hair.
2.  Move any furniture, if needed.
3.  Empty any carpet cleaning formula back into  the BISSELL bottle if stored in the formula 
tank. Fill formula tank with BISSELL Hard 
Floor Solutions.
4.  Fill the 2-in-1 water tank with hand hot tap  water and set aside.
5.  Attach the hard floor tool onto the bottom of  the machine by hooking it into the nozzle and 
swinging it down until it clicks into place. 
6. Check  ReadyTools dial. It should be set on 
floor cleaning.
7. Set the  Custom Clean dial to normal clean.
8.  Plug into an outlet and turn the power and  heater switches to the ON ( I ) position.
9.  Slowly move the machine forward and back over  hard floor surface one time while pressing 
spray trigger. 
Caution: Do not overwet.
10.  Repeat the motion without pressing the  spray trigger, using the hard floor tool to 
squeegee and suction up the dirty water.
11.  Allow adequate time for floors to dry.
12.  Remove hard floor tool, rinse and dry  before storing.
13.  If any formula remains in the formula tank,  pour it back into the Hard Floor Solutions 
bottle for use the next time.
14
.  Rinse out the formula tank.
 WARNING: To reduce the risk of fire, 
electric shock or injury 
unplug from outlet before 
servicing.
5.
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							17www.bissell.com 
Operation 
 
Some models are equipped with a Scotchgard  
protector post-treatment applicator and cartridge. Use  
this, along with one of the BISSELL deep  
cleaning formulas containing Scotchgard, to help  
retain the carpet cleanliness achieved with the  
ProHeat 2X machine. For best results, the post  
cleaning treatment should be applied while the carpet  
is still damp.  It is recommended that the Scotchgard  
protector be applied every 12 months to all clean  
carpeted areas and after every deep cleaning for high  
traffic areas such as entryways and stairs.
1.  Immediately after cleaning and water rinsing your carpets, empty the 2-in-1 water tank and refill the 
heavy duty bladder with clean hand hot tap water.
2.  Set Ready Tools dial to the tools setting.
3.  Purge the hose to eliminate cleaning formula  from the tube by spraying clean water through 
the flex hose (without attachments) into a sink 
for 15-30 seconds.
4.  Attach Scotchgard protector post-treatment  cartridge to the applicator tool, following the 
instructions on the cartridge. Attach the combined 
tool/cartridge to the hose. The water from the 
2-in-1 water tank will automatically mix with the 
concentrated Scotchgard protector post-treatment 
formula contained in the cartridge.
5.  Turn the Custom Clean dial to the water  rinse setting.
6.  Before applying Scotchgard protector to  a large area, test in a small, hidden area 
for colorfastness. Examine area when dry. 
If color is affected, do not use. For use 
on upholstery, look for manufacturer’s 
cleanability code tag.  Use only on fabrics 
coded “W” or “WS”. If coded “S” or “X”, do 
not use. Not recommended for use on velvet, 
silk vinyl, leather or 100% cotton upholstery.
7.  Apply Scotchgard protector in a slow  sweeping motion with a slight overlap of the 
treated area. For best coverage, follow the 
guide on the cartridge.
8.  One 8 oz. cartridge protects 200 square feet  (18.6 sq. meters). This is equal to two average 
size rooms, (each at 10 x 10 ft. or 3 x 3 meters). 
Periodically check the level in the bottle to 
ensure the best coverage.
Post-treatment Scotchgard Protector (optional)
7.
Tip:
If clogged, soak 
applicator tool 
in hand hot tap 
water before 
using.
3.
4.
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							18www.bissell.com 
 
9.  Be careful not to spray the Scotchgard protector onto furniture or fabric that has not 
been tested for colorfastness. If this does 
occur, wipe off the Scotchgard protector.
10.  When finished remove the cartridge from the  applicator tool. If formula is left, replace the cap 
to the cartridge and store at room temperature 
for later use.
11.  With the applicator tool still on the end of the  flex hose, spray clean hand hot tap water into 
the sink to avoid any future clogging. Let dry 
before storing.
Machine storage
Once your cleaning is complete, make sure 
the 2-in-1 water tank is emptied, rinsed out, 
and dried before the next use. The formula 
tank can remain filled and ready to go, or it 
can simply be emptied back into the formula 
bottle if that is more convenient.
Note: Store cleaner in a protected, dry area. 
Since this product uses water, it must not 
be stored where there is a danger of 
freezing. Freezing will damage internal 
components and void the warranty.
Operation 
Maintenance and care 
Post-treatment Scotchgard Protector (optional) continued
11.
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							19www.bissell.com 
Machine care
For best results, a few simple steps can assure 
your machine is well maintained after your 
cleaning is complete.
1.  Turn power and heater switches to the OFF ( O ) position. Unplug the machine and wrap 
the power cord.
2.  After emptying the 2-in-1 water tank, rinse  it out at a faucet with running hand hot tap 
water, taking care to clean underneath the 
heavy duty bladder and all around it.  
3.  The top half of the tank can be rinsed clean  through the nozzle area. Also, pop out the red 
filter underneath the top half of the tank and 
rinse that out. Replace before putting the top 
and bottom halves of the tank together.
4.  Before you place the cleaned 2-in-1 water tank  back onto the machine, simply unscrew the floor 
nozzle using a Phillips head       screwdriver. This 
can be rinsed out at the faucet. Then replace 
back onto the machine by starting from the 
bottom of the nozzle and hooking the tabs into 
the holes on the bottom sides of the machine. 
Secure into place with the screw.   WARNING: To reduce the risk of fire, 
electric shock or injury 
unplug from outlet before 
servicing.
Filter
Tip:
Let all parts dry completely 
before storing
3.
Maintenance and care 
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							20www.bissell.com 
Maintenance and care 
Machine care (continued)
5.  The inside of the end caps by the brush rolls can be wiped out with a clean paper towel 
or, if a more thorough cleaning is desired, the 
end caps can be taken off using a Phillips 
head       screwdriver and rinsed clean. 
Replace after cleaning.
6.  Any loose hair or debris can be pulled from the  brush rolls and thrown away. For the most 
thorough clean before storage, follow directions 
on pages 21 & 22 for removal and replacement 
of the brush rolls and belts.
7.  To clean attachments that may have been  used, remove from hose and rinse in 
clean, running water. Dry and replace 
attachment in the tool caddy. Clean the hose 
by suctioning clean water from the tap. 
Before replacing, lift end of hose and stretch 
out to ensure all water is cleared from hose. 
Refer to page 14, illustrations 9 & 10.
8.  After carpet is dry, vacuum again to remove hair and fuzz.
 WARNING: To reduce the risk of fire, 
electric shock or injury, 
unplug from the outlet 
before servicing.
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