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Bissell 9500-c Manual

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Page 21

21www.bissell.com 
Maintenance and care 
Small belt removal and replacement
Occasional replacement of one or both belts 
may become necessary. If that is needed, please 
follow the instructions below.
1.  Turn off the machine and unplug it from the outlet.
2.  Remove both the 2-in-1 water tank and the formula tank. Set aside.
3.  Unscrew the nozzle and remove it. Set aside.
4.  Turn the machine on its side.  IMPORTANT: Make sure that the cord 
side is down.
5.  Remove the clear end cap by unscrewing  the...

Page 22

22www.bissell.com 
Maintenance and care 
Brush removal and large belt replacement
Brushes can be removed for cleaning or 
replacement as needed. 
1.  Follow small belt removal instructions on page 21.
2.  Remove brush rolls by pulling them off of  the metal rods.
3.  Place cleaned or new brush rolls back onto the  rods. Make sure one washer is on each end of 
the rollers prior to sliding onto the rod. Be sure 
to let the rod slide through the bushing to 
insure proper fit.
4.  Re-attach the long belt on...

Page 23

23www.bissell.com 
Troubleshooting 
Built-in heater ready light does not illuminate
Possible Cause Remedies
1.  The heater switch is not turned ON ( I ).  1.  Turn the heater switch ON ( I ).
2.  The power switch is not turned ON ( I ).  2.  Both switches must be ON ( I ) to
      activate the heater ready light.
Reduce Spray or No Spray
Possible Cause  Remedies
1.  2-in-1 water tank may be empty. 1.  Fill heavy duty bladder with hand hot
     tap water. 
2.  Formula tank may be empty.  2.  Fill formula...

Page 24

24www.bissell.com 
Troubleshooting 
Cleaner not picking up solution 
Possible Causes Remedies
1.  ReadyTools dial may be at wrong setting.  1. Set ReadyTools dial to either floor 
      cleaning or tools setting.
2.  2-in-1 water tank may not be  2. Pick up both the 2-in-1 water tank and 
  seated properly.    formula tank and reseat them so they fit 
      snugly on the unit.
3.  2-in-1 water tank may not be    3. Check to make sure the lip of the
  assembled properly.    nozzle is securely hooked into...

Page 25

25www.bissell.com 
BISSELL Consumer Services
If your BISSELL product should require service:
  In the UK, Australia or New Zealand, call BISSELL Consumer Services at the numbers below and we will give you 
the location of a BISSELL Authorized Service Center in your area. For all other countries, contact your local in 
country distributor for questions, service, or repair. 
If you have questions about your warranty or need replacement parts plea\
se contact the numbers below.
Or visit the BISSELL website...

Page 26

26www.bissell.com 
Below is a list of common replacement parts.  While not all of these parts may have come with 
your specific machine, all are available to you for purchase, if desired.
Item  Part No.  Part Name
1  203-6651  3” Tough Stain Tool
2  203-6652  Powered TurboBrush Hand Tool
3 203-6653 4” Upholstery Tool
4  203-6654  6” Wide Stair Tool
5 203-6655 Spraying Crevice Tool 
6 203-6692 Hard Floor Tool
7  203-6691  Scotchgard Applicator Tool
8  203-6611  Grey Tank Assembly (complete) for Black unit...

Page 27

27www.bissell.com 
Replacement parts - BISSELL ProHeat 2X (continued) 
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ug120-4042_9500E.indd   27 ug120-4042_9500E.indd   27 5/7/08   3:37:50 PM
5/7/08   3:37:50 PM 

Page 28

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©2008 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 120-4042
Rev 5/08
Visit our website at:
www.bissell.com
Scotchgard is a trademark of 3M
Warranty - BISSELL ProHeat 2X
 This warranty gives you specific legal rights, and you may also have other rights which may vary from country to country. If you need additional instruction regarding this warranty or have ques\
tions regarding what it may 
cover, please contact BISSELL Consumer...
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