Bisell Pet Hair Eraser Multi Cyclonic 25V1 User Manual

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Maintenance and care
Replace drive belt continued
3. Place new drive belt over motor pulley 
and loop other end over rotating floor 
brush in the space between the bristles. 
NOTE: It is important that you use 
only genuine BISSELL replacement 
belts. Generic belts may not meet 
the exact specifications required 
to keep your vacuum operating 
at its peak performance. The use 
of unbranded belts could lead to 
early failure of the vacuum and 
could void your warranty. 
4.  Pull the rotating floor brush firmly into  
position, stretching the drive belt, and 
place ends of rotating floor brush 
down into the slots on sides as shown. 
Alignment of brush ends in slots may be 
necessary to fully insert the brush.
5.  Turn rotating floor brush by hand several 
times in the direction of motor pulley. If 
properly installed, drive belt will center 
itself on rotating brush crown.
6.  Insert front edge of brush cover and 
rotate into place. Snap the three latches 
and replace the two screws.
Replacing lightbulb
1. Unplug the vacuum from electrical outlet.
2.  Using a screwdriver, first remove 2 
screws on either side of lens and pull 
out to remove the lens. 
3.  Remove the bulb from the socket by grasping 
the bulb and pulling gently. Install the new 
bulb by pushing it gently into the socket until 
the bulb snaps into place. 
4.  Reposition the lens place cover back 
over headlight and reinsert 2 screws.
Maintaining Pet TurboBrush™
The Pet TurboBrush should be checked 
regularly for clogs or debris wrapping 
around the brush.
1. Remove tool from hose or front of vacuum.
2.  Twist collar so opening is at the top and 
lift top cover to remove.
3.
Motor 
Pulley
2.
3.
4.
2.  
						

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Maintenance and care
12
3. Remove the brush from the belt and 
clean debris.
4.  Replace the brush inside the belt and 
place ends into slots on sides as shown.  
5.  Reposition top cover making sure to line 
up inside tab at the front with the open-
ing on the cover. Twist collar until open-
ing is at the bottom to lock into place.
Clearing clogs
Low suction or poor pickup may be 
due to a clog in the vacuum cleaner. 
If you notice a change in the sound of 
the motor, check for clogs. 
1. Unplug the vacuum from electrical outlet.
2.  Empty dirt container.
3.  Check upper tank for build up or clogs.
4.  If you notice a clog in the upper tank, 
remove the inner cyclone (see section 
"Cleaning the upper tank" below).  
5.  Grasp the hose wand and separate it 
from the hose wand base. Check for a 
clog in the base, the wand or in the hose. 
6.  Remove the Twist ‘n Snap hose from the 
vacuum by turning to the left. Straighten 
the hose and unclog with a long, narrow 
object such as a broom handle. 
7.  If the clog persists, follow the instructions for 
"Checking the rotating floor brush and drive 
belt" on page 10 and inspect the air pas-
sageway for obstructions. 
Cleaning the upper tank
1. Grasp the inner cyclone and twist to the 
left until the locking tabs stop the rotation. 
Pull down from the upper tank to remove it.
2.  Wipe out the inside of the upper tank and 
the inner cyclone with a damp cloth moist-
ened with water or a mild cleaning solution.
3.  If you desire to thoroughly clean the fil-
tration disk located in the upper portion 
of the inner cyclone, hold the bottom of 
the cyclone and turn filtration disk to the 
right and pull up to remove.
4.
5.
Maintaining TurboBrush™ continued
1.
3.
5.
2.  
						

							www.bissell.com 13
Maintenance and care
Troubleshooting
Vacuum cleaner won’t run
Possible causes Remedies
1. Vacuum cleaner is not plugged in  1. Check electrical plug
2.   Damaged power cord   2.  Replace as necessary by an authorized service representative.
Vacuum cleaner and tools won’t pick up dirt
Possible causes  Remedies
1. Incorrect height adjustment  1. Adjust powerfoot to correct height
2.  Hose not attached to suction opening  2. Firmly push hose wand into hose wand base
3.   Twist 'n Snap hose not securely attached  3.  Make sure Twist 'n Snap hose is snapped into locked position
4.  Crack or hole in hose  4. Check hose and replace if needed
5.  Broken or worn drive belt  5. Replace drive belt, see pages 10-11  
6.  Rotating floor brush bristles worn  6. Replace brush
7.  Rotating floor brush jammed  7. Remove brush and clean debris from brush ends
8.  Clog in vacuum  8. Clear clogs, see page 12. 
9.  Dirt container full    9. Empty dirt container
10.  Dirt container not installed properly  10. Position correctly and lock in place
11.  Filters are dirty  11. Check pre-motor and post-motor filters
12.  TurboBrush is clogged or debris is wrapped around the brush roll  12. See pages 11-12 for Maintaining TurboBrush 
Vacuum cleaner is difficult to push
Possible causes  Remedies
1. Incorrect height setting  1. Adjust powerfoot to correct height setting
WARNING:   To reduce the risk of electric 
shock, turn power OFF and 
disconnect plug from electrical   
outlet before performing   
maintenance or   
troubleshooting.
 
4.   The inner cyclone and filtration disk may 
be washed using a mild detergent. Be 
sure it is completely dry before reassem-
bling or damage to your unit may result. 
5.   Once cleaning is completed, reassemble 
the filtration disk over the inner cyclone 
by sliding it straight down on the top of 
the inner cyclone and turning left. Be sure 
to line up the tabs when reassembling for 
proper installation.
6.   To replace the inner cyclone, slide it into the 
upper housing. Be sure to line up the inner 
cyclone by ensuring tabs on filtration disk 
are positioned toward the front of the unit. 
Push the inner cyclone in and rotate it to the 
right until the locking tabs stop the rotation. 
Cleaning the upper tank continued
5.
6.  
						

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Troubleshooting
Replacement parts 
Accessories
14Item 
Part No.  Part Name
1 303-1120  Style 7/9/10/12/14 Drive Belt (2-Pack)
2  203-1603  Headlight Bulb
3  203-1283  Wide Window Foot Brush Roll (gray)
4  203-1073  Style 7/8/14 Pre-Motor Foam Filter
5  203-6608  Style 8/14 HEPA Media POST-Motor Filter
Item Part No.  Part Name
1 203-1056  Crevice Tool
2  203-1059  Dusting Brush/Upholstery Tool
3  203-1429   TurboBrush
4  203-1068  Extension Wand 
5  203-1216  Twist 'n Snap Vacuum Hose (clear)
12345
12345
Visible dirt escaping from cleaner
Possible causes  Remedies
1. Dirt container full  1. Empty dirt container
2.   Filters missing or installed incorrectly  2.  Check pre-motor and post-motor filters for correct installation
3.  Dirt container installed incorrectly  3. Pull out and re-insert dirt container correctly
Other maintenance or service not included in the manual should be   
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.               
						

							 This warranty gives you specific legal rights, and you may also have oth\
er rights which may 
vary from country to country. If you need additional instruction regarding this warranty or have 
questions regarding what it may cover, please contact BISSELL Consumer Services by  
telephone, or regular post as described below, or contact your local in country distributor.
Limited One Year Warranty
 Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, BISSELL Homecare, Inc., 
will replace (with new or remanufactured components), at BISSELL’s option, free of charge 
from the date of purchase by the original purchaser, for one year any defective or   
malfunctioning part do to manufacturers defect. 
  This warranty applies to product used for personal, and not commercial o\
r rental service. This 
warranty does not apply to fans or routine maintenance components such a\
s filters, belts, or 
brushes. Damage or malfunction caused by negligence, abuse, neglect, una\
uthorized repair, 
or any other use not in accordance with the user's guide is not covered.\
 
BISSELL HOMECARE INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL   
DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT.   
BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT. 
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR 
WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING 
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE 
LIMITED TO THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.
www.bissell.com 
15
Warranty - BISSELL Pet Hair Eraser™ Vacuum 
For UK inquiries:
Monday - Thursday  9 am — 5 pm  
  Friday 9 am — 4 pm 
BISSELL Homecare (Overseas) Inc.
Ground Floor 
226 Berwick Avenue  
Slough   
Berkshire, SL1 4QT 
United Kingdom  
Telephone: 0844-888-6644 
For South African inquiries:
Monday - Friday  9 am — 5 pm 
Tevo (PTY) Ltd.
P.O.Box 25234
Gateway 4321, South Africa
Telephone: 27 (0) 86-177-8888
email: [email protected]
For Australin inquiries:
Monday - Friday  9 am — 5 pm 
BISSELL Australia PTY LTD
42 Rocco Drive
Scoresby 3179 
Victoria 
Australia
Telephone: 1 800 811 183 For Middle East & Africa inquiries:
Sunday - Thursday 
8 am — 5 pm 
BISSELL Middle East & Africa
PO Box 61286
Jebel Ali Free Zone 
Dubai 
United Arab Emirates
Telephone: 971-4-881-8597 
For New Zealand inquiries:
Monday - Friday  9 am — 5 pm 
Parex Industries LTD.
5 Tolich Place
Henderson 0610 
Auckland   
New Zealand
Telephone: 0.800.247.735 
For all other inquiries:
Monday - Friday  8 am — 4 pm 
BISSELL Homecare, Inc.
PO Box 1888
Grand Rapids, Michigan 49501 USA
Telephone: 01-616-453-4451  
Fax: 01-616-453-1383  
						

							©2011 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 110-4420
Rev 6/11
Visit our website at:
www.bissell.com
BISSELL consumer services
www.bissell.com 16
If your BISSELL product should require service:Call BISSELL Consumer Services at the numbers below and we will give you the location of a 
BISSELL Authorized Service Center in your area. If you have questions about your warranty or 
need replacement parts please contact the numbers below. 
Or visit the BISSELL  
website -  www.bissell.com  
When contacting BISSELL, have model number of cleaner  
available.
Please record your Model Number: ___________________
Please record your Purchase Date:  ___________________
NOTE: Please keep your original sales receipt. It  
provides proof of purchase date in the event of a  
warranty claim. See Warranty on page 11 for details.  
For UK inquiries:
Monday - Thursday 
9 am — 5 pm  
  Friday 9 am — 4 pm 
BISSELL Homecare (Overseas) Inc.
Ground Floor 
226 Berwick Avenue  
Slough   
Berkshire, SL1 4QT 
United Kingdom  
Telephone: 0844-888-6644 
For South African inquiries:
Monday - Friday  9 am — 5 pm 
Tevo (PTY) Ltd.
P.O.Box 25234
Gateway 4321, South Africa
Telephone: 27 (0) 86-177-8888
email: [email protected]
For Australin inquiries:
Monday - Friday  9 am — 5 pm 
BISSELL Australia PTY LTD
42 Rocco Drive
Scoresby 3179 
Victoria 
Australia
Telephone: 1 800 811 183 For Middle East & Africa inquiries:
Sunday - Thursday 
8 am — 5 pm 
BISSELL Middle East & Africa
PO Box 61286
Jebel Ali Free Zone 
Dubai 
United Arab Emirates
Telephone: 971-4-881-8597 
For New Zealand inquiries:
Monday - Friday  9 am — 5 pm 
Parex Industries LTD.
5 Tolich Place
Henderson 0610 
Auckland   
New Zealand
Telephone: 0.800.247.735 
For all other inquiries:
Monday - Friday  8 am — 4 pm 
BISSELL Homecare, Inc.
PO Box 1888
Grand Rapids, Michigan 49501 USA
Telephone: 01-616-453-4451  
Fax: 01-616-453-1383