Bisell Pet Hair Eraser Multi Cyclonic 25V1 User Manual

							2Thank You
USER'S GUIDE
25V1 SERIES 220-240V
Safety Instructions
Product View
Assembly
Operations
Maintenance and Care
TroubleshootingReplacement Parts3
4
5
6-8
8-13
13-14
14
Accessories
Warranty
Consumer Services14
15
16    
						

							www.bissell.com 
Thanks for buying a BISSELL Pet Hair Eraser™ vacuum
We’re glad you purchased a BISSELL vacuum. Everything we 
know about floor care went into the design and construction 
of this complete, high-tech home cleaning system.
Your BISSELL vacuum is well made, and we back it with a lim-
ited one year warranty. We also stand behind it with a knowl-
edgeable, dedicated Consumer Services department, so, should 
you ever have a problem, you’ll receive fast, considerate assis-
tance.
My great-grandfather invented the floor sweeper in 1876. 
Today, BISSELL is a global leader in the design, manufacture, 
and  
service of high quality homecare products like your BISSELL  
vacuum.
Thanks again, from all of us at BISSELL.
Mark J. Bissell 
Chairman, President & CEO
 2  
						

							www.bissell.com 
IMPORTANT SAFETY INSTRUCTIONS
 3
When using an electrical appliance, 
basic precautions should be observed, 
including the following: 
REAd ALL   
INSTRUCTIONS  
BEFORE USIN g YOUR  
UPRIgHT VACUUM. 
 
   WARNIN g: To  
reduce the risk of fire, 
electric shock, or injury:
 ■  Do not use outdoors or on wet surfaces.
■ Do not leave machine when it is plugged in.
■ Do not use with damaged cord or plug.
■ If appliance is not working as it should, has 
been dropped, damaged, left outdoors, or 
dropped into water, return it to a service agent.
■ Do not pull or carry by cord, use cord as a 
handle, close door on cord, pull cord around 
sharp corners or edges, run appliance over 
cord, or expose cord to heated surfaces.
■ Do not unplug by pulling on cord. unplug 
by grasping plug.
■ Do not handle plug or appliance with wet hands.
■ Do not expose hair, loose clothing, fingers 
or body parts to openings or moving parts.
■ Do not pick up hot or burning objects such 
as cigarettes, matches, or hot ashes.
■ Do not pick up flammable or combustible 
materials (lighter fluid, petrol, kerosene, etc.) or 
use in the presence of explosive liquids or vapour.
■ Do not use appliance in an enclosed space filled 
with vapours given off by oil base paint, paint 
thinner, some moth proofing substances,   
flammable dust, or other explosive or toxic 
vapours.
■  Not intended for use by persons (including 
children) with reduced physical, sensory or 
mental capabilities, or lack of experience 
and knowledge, unless they have been 
given supervision or instruction concerning 
use of the appliance by a person  
responsible for their safety
■ Young children should be supervised to ensure 
that they do not play with the appliance.
 
■  Remove plug from electrical outlet before 
cleaning or maintaining the appliance.
■  If the supply cord is damaged, it must be 
replaced by the manufacturer or its service 
agent in order to avoid a hazard.
■ Do not pick up toxic material (chlorine 
bleach, ammonia, drain cleaner, petrol, etc.).
■ Do not allow to be used as a toy.
■ Do not use for any purpose other than 
described in this user’s Guide.
■ use only manufacturer’s recommended 
attachments.
■ Do not use with any opening blocked; keep 
free of dust, lint, hair, and anything that 
may reduce air flow.
■ Keep appliance on a level surface.
■ Turn off all controls before unplugging.
■ Be extra careful when cleaning stairs.
■ This appliance is provided with double 
insulation. use only identical replacement 
parts.
■ Do not use without the dirt container and 
filters in place.
■ Pay close attention when working around 
children.
■ unplug before attaching TurboBrush™. 
■ Do not pick up hard or sharp objects such as 
glass, nails, screws, coins, etc. 
SAVE THESE   
INSTRUCTIONS 
FOR FUTURE USE
This model is for household use only.
IMPORTANT FOR OPERATION ON A 220-240 VOLT 
A.C. 50/60 Hz POWER SUPPLY ONLY. 
If your appliance is fitted with a   
nonrewireable BS 1363 plug it must not be 
used unless a 13 amp (ASTA approved to BS 
1362) fuse is fitted in the carrier contained 
in the plug. (Spares may be obtained from 
your BISSELL supplier). If for any reason the 
plug is cut off, it must be disposed of, as it is 
an electric shock hazard should it be inserted 
into a mains socket.   
						

							www.bissell.com 4
Product view
CAUTION:  Do not plug in your   
vacuum until you are familiar 
with all instructions and   
operating procedures.
Handle
Power Switch
Easy 
Empty™ Dirt 
Container
Headlight
Height Adjustment   
Knob
Wide Cleaning Foot
Foot   
Window
Washable   
Pre-Motor 
Filter
Carry 
Handle
Lock ‘n Seal™ Lever
HEPA Media  
Post Motor 
Filter*
Upper Tank Inner Cyclone
Power 
 
Cord
Crevice Tool
Dusting Brush/
Upholstery Tool
Twist ‘n Snap™   
Hose
Handle 
Release Pedal
Hose   
Wand
Hose Wand Base
Extension 
Wand
Hose Clip
Stretch Hose
Quick Release™   
Cord Wrap
Quick  
Release
™   
Cord 
Wrap
Pet TurboBrush
™
*The Filter Media, not the vacuum as a whole, 
complies with the High Efficiency Particulate Air 
(HEPA) filter specification (EN 1822-1:2009).  
						

							1.
www.bissell.com 
Assembly 
The only tool you’ll need to assemble 
your vacuum cleaner is a Phillips 
screwdriver.
Attach handle to vacuum
1.  Locate the handle and cord wrap. Remove 
the screw packet taped to the handle.
2.  Stand the vacuum upright and from the 
rear of the unit, slide the base of the 
handle firmly into the grooves at the top 
of the vacuum body. 
3.  Ensure that the handle fits firmly to the vacuum 
body. If there are any gaps, continue to push 
firmly until the handle is secure.
4.  Insert the provided screw into the existing 
hole, attaching the handle to the body of the 
vacuum. Tighten securely with a screwdriver.
Attach vacuum hose and tools
1. Attach the Twist ‘n Snap™ Hose by lining up 
the tabs on the base with the corresponding 
notches on the back of the vacuum as shown.
2.  Turn the Twist ‘n Snap Hose to the right 
to lock the hose into place. 
3.  Grasping the Quick Reach Handle, slide the 
end of the Hose Wand onto the Hose Wand 
Base. Snap the Hose into the Hose Clip.
NOTE: The vacuum will not operate 
effectively unless the hose wand is 
firmly attached.
4. Slide the extension wand and crevice tool 
into the storage clip on back of vacuum. 
5.  Slide the dusting brush/upholstery tool 
into the storage clip on back of vacuum. 
6.  Store the TurboBrush on the front of the 
handle by lining up the TurboBrush base 
with the base of the holder then push 
back to snap into place.
5
CAUTION:   Before using your vacuum, make 
sure that the dirt container is in the 
locked position and that all filters 
(pre-motor and HEPA media post-
motor*) are in place. Do not operate 
your vacuum without these filters. 
NOTICE:  For above floor cleaning, the floor brush 
will continue to rotate, but is raised 
above floor. To prevent carpet damage, 
do not lean on the vacuum or let the 
powerfoot tilt forward.
Hose  
Wand
2. 4.
Twist 'n  
Snap Hose
6
3.
*The Filter Media, not the vacuum as a whole, 
complies with the High Efficiency Particulate Air 
(HEPA) filter specification (EN 1822-1:2009).  
						

							www.bissell.com 
Operations
6
Power switch
The Power Switch is located on the left 
side of the vacuum. Push the rocker 
switch “ON” (I) to vacuum, and “OFF” 
(O) when cleaning is complete.
Handle positions
Press the handle release pedal, located 
on the lower left side of the vacuum, with 
your foot to place your vacuum into one 
of three cleaning positions. 
1. Upright – For storage and above floor  
cleaning with tools.
2.  Normal Cleaning – Press handle 
release pedal once. Position used for most   
household floor cleaning tasks. 
3.  Low Cleaning – With the vacuum in 
normal cleaning position, press handle 
release pedal again. Use for reaching 
under low furniture such as tables, chairs 
or beds.
Height adjustment
The powerfoot/rotating floor brush on 
your vacuum can be adjusted to clean 
several floor surfaces.
NOTE: For optimal cleaning perfor-
mance, adjust to the lowest practical 
setting. If your cleaner is difficult to 
push, adjust to the next higher set-
ting. 
1. Turn height adjustment knob to desired setting. 
  Bare Floor  For non-carpeted,  
  indoor surfaces
  Lowest Setting  For short pile carpets
   Medium Setting  For short and medium  
       pile carpets
  Highest Setting  For plush pile carpet
Transporting cleaner
1. To move your cleaner from room to room, 
put the handle in the upright position, tilt 
the cleaner back on its rear wheels and 
push forward.
2.  The cleaner can also be moved by using 
the carry handle.
CAUTION:  To avoid personal injury 
and to prevent the cleaner 
from falling when cleaning 
stairs, always place it at 
the bottom of the stairs.
Tip:
Before cleaning under low furniture, 
check area first for objects that might 
harm the unit or block the vacuum hose.
1.
2.
3.
1.
Height Adjustment Knob
Correct way to 
carry
1.  
						

							www.bissell.com 7
Operations
Special on-board tools
Your vacuum is not only a powerful  
carpet and rug cleaner, it’s also a   
versatile above floor vacuum cleaner 
when you select one of the special tools.
1.  Raise the handle to the upright position.
2.  Grasp the hose wand handle to separate 
from hose wand base.
3.  Attach tools by firmly pushing onto vacu-
um hose, hose wand or extension wand. 
Be sure the hose and tool fit snuggly 
together by twisting tightly.
Dusting Brush/Upholstery Tool:   
Two types of cleaning tools in one attachment. 
•	 Use	 brush	side	to	dust	 furniture,	
blinds, books, lamps, shelves and 
baseboards. 
•	 Use	 upholstery	 side	for	cushions,	  
draperies and fabrics. 
Crevice Tool: Use in tight narrow spaces.  
Extension Wand: Use with desired attachment  for a longer reach.
Hose Wand: Use with desired attachment  for a longer reach or for cleaning hard to 
reach places.
TurboBrush: Use rotating brush action for  small flat areas such as cushions and beds. 
NOTE: Press gently down and pull 
towards you in a raking motion. Too 
much pressure will cause the brush 
to stop rotating.
CAUTION:  The rotating floor brush continues 
to rotate while tools are in use. To 
reduce the risk of injury from mov-
ing parts, always move the cleaner 
with the carrying handle. Always 
place vacuum cleaner on the floor 
with handle in upright position 
when using tools. Never place your 
fingers under the cleaner when it is 
running. Never place powerfoot on 
furniture or uneven surfaces. Do not 
place vacuum cleaner close enough 
to objects to pull them into rotating 
brush.
Tip:
Before cleaning 
under low furniture, 
check area first for 
objects that might 
harm the unit or 
block the vacuum 
hose.
Dusting Brush/ 
Upholstery Tool
Extension Wand
Crevice Tool
Hose Wand  
Base
Hose Wand
TurboBrush  
						

							www.bissell.com 
Operations
8
Power cord usage 
1. To use your vacuum, remove the cord 
and plug it into an electrical outlet. 
For your convenience, there is a quick 
release cord wrap for easy cord remov-
al. There is also a cord clip that is part 
of the upper cord wrap where you can 
attach the cord when vacuuming.
2.  When you are finished cleaning, turn  
vacuum cleaner off.
3.  Unplug power cord by grasping the plug 
(NOT the cord) and disconnect from outlet.
4.  Loop power cord around cord wraps on 
side of vacuum cleaner. Be sure to first 
return the quick release cord wrap back 
to its original position before wrapping 
the cord.
5.  Clip molded plug to power cord to secure. 
To maximize your cleaning perfor-
mance and extend the life of your 
vacuum, it is very important that 
you empty your dirt container and 
check and clean your filters fre-
quently. Perform the following main-
tenance steps:
1.  Empty the dirt container when the dirt 
reaches the “Full” line on the container, or 
more frequently to prevent overfills. For best 
performance, empty after each use. 
2.  Check the pre-motor filter and post-motor 
HEPA media filter* at least once a month, 
clean or replace as needed. 
3.  Replace the post-motor HEPA media fil-
ter* every three to six months. 
NOTE: More frequent filter cleaning 
may be necessary if you are vacu-
uming new carpet, fine dust, or 
have allergy concerns. Follow the 
instructions on the following pages 
to perform these simple mainte-
nance steps. 
Quick Release 
Cord Wrap
1.
Maintenance and careWARNING:   To reduce the risk of electric 
shock, turn power switch OFF and 
disconnect plug from electrical out-
let before performing maintenance 
or troubleshooting checks.
Tip:
To maximize cleaning performance, 
check and clean or replace all filters 
as suggested.
*The Filter Media, not the vacuum as a whole, 
complies with the High Efficiency Particulate Air 
(HEPA) filter specification (EN 1822-1:2009).  
						

							www.bissell.com 9
Maintenance and care
Emptying the dirt container
The dirt container should to be emp-
tied before the dirt reaches the “Full” 
line on the container.
1. Unplug the vacuum from electrical out-
let.
2.  Slide the Lock ‘n Seal Lever to the 
“Unlock” position.
3.  Grasp handle and pull the dirt container 
straight out to remove from the vacuum.
4.  Empty dirt into garbage container. 
NOTE: Emptying the dirt container 
after every use will help prevent 
over filling and ensure that the 
vacuum is ready to go the next 
time you clean.
 
1. Unplug the vacuum from electrical outlet.
2.  The pre-motor filter protects the motor from 
dirt particles. It is located in the slide out 
tray underneath the dirt container. If the 
filter becomes dirty, pull out the tray, lift 
out the foam filter pad and clean it. 
NOTE: The pre-motor filter may be 
hand washed in cold water with 
mild detergent. Rinse well and air 
dry thoroughly before replacing. 
3.  The post-motor HEPA media filter* assists 
in the filtration process to return clean air 
to the room. It is located behind the door 
on the side of the vacuum. If the filter 
becomes dirty, remove the door, remove 
the filter and replace. 
NOTE: The post-motor filter is a 
white, pleated HEPA media fil-
ter*. This filter is not washable 
and must be replaced when it 
becomes dirty.
4.
Cleaning the Pre-motor and Post-motor HEPA media filter*
WARNING:   Do not operate cleaner with 
damp or wet filters or without 
all filters in place.
NOTICE:   
This product is intended for household 
use only and not for commercial or 
industrial use. Vacuuming of dust 
from products like plaster, concrete 
or ashes will damage the motor and 
void the warranty.
*The Filter Media, not the vacuum as a whole, 
complies with the High Efficiency Particulate Air 
(HEPA) filter specification (EN 1822-1:2009).
2.
Unlock
Post-Motor   
HEPA   
Media   
Filter*
Washable 
Pre-Motor   
Filter  
						

							www.bissell.com 
Maintenance and care
10
 
You should check your vacuum cleaner’s  
rotating floor brush and drive belt regu-
larly for wear or damage. You should also  
clean the brush and brush ends of strings,  
hair and carpet fibers. This type of debris  
can wrap around the brush and hamper  
its ability to effectively clean your carpet.  
Also remove any debris that has accumu-
lated under the brush cover.  
1. Unplug the vacuum from electrical outlet.
2.  Place handle in low position and turn vacuum 
cleaner over so bottom side is facing up. 
3.  Remove the two screws marked 2 and 
4. Once the screws are removed, lift tab 
1 and release the three latches in order 
marked 2 - 4. Lift off the brush cover  
4.  Grasp rotating floor brush at both ends and lift.
5.  Clean strings, hair and other debris from 
rotating floor brush, paying particular  
attention to brush ends.
6.  Clean strings, hair and other debris from 
motor pulley and drive belt areas. 
7.  Check drive belt carefully for wear, cuts or 
stressed areas.  
8.  Check air passageway for obstructions. 
Remove debris from this area.    
9.  Insert front edge of the brush cover and 
rotate into place. Snap the latches and 
replace the two screws.
Replace drive belt
1. Unplug the vacuum from electrical outlet.
2.  With rotating floor brush removed from vacuum  
cleaner (Steps 1-4 of check rotating floor brush  
and drive belt), grasp old drive belt and remove  
from motor pulley. Discard the old drive belt.  
Check rotating floor brush and drive belt
3.
WARNING:  To reduce the risk of injury 
from moving parts, turn   
vacuum cleaner off and   
disconnect power plug from 
electrical outlet.
1
2 3 4
8.
Motor 
Pulley
Air Passageway