BenQ W500 Lcd Projector Home Entertainment Series User Manual

							  21
  Connection
EnglishThe final connection path should be like that shown in the following diagram:
• It is not recommended to establish the connection via a DVI to HDMI cable. The weight of the DVI to 
HDMI adapter may be pulling down on the HDMI port, causing it to become loose over time.
• If the selected video image is not displayed after the projector is turned on and the correct video 
source has been selected, please check that the video source device is turned on and operating 
correctly. Also check that the signal cables have been connected correctly.
Connecting a Component-Video source device
Examine your Video source device to determine if it has a set of unused Component Video output sockets 
available:
• If so, you can continue with this procedure.
• If not, you will need to reassess which method you can use to connect to the device.
To connect the projector to a Component Video source device:
1. Take a Component Video cable and connect one end to the Component Video output sockets of the Video 
source device. Match the color of the plugs to the color of the sockets; green to green, blue to blue, and red to 
red.
2. Connect the other end of the Component Video cable to the COMPONENT sockets on the projector. Match 
the color of the plugs to the color of the sockets; green to green, blue to blue, and red to red.
3. You should also connect the separate audio cable to a suitable audio amplifier.
The final connection path should be like that shown in the following diagram: 
If you connect the projector to a High Definition TV (HDTV) tuner, the following standards are supported:
If the selected video image is not displayed after the projector is turned on and the correct video source 
has been selected, please check that the video source device is turned on and operating correctly. Also 
check that the signal cables have been connected correctly.
HDMI device: DVD player, digital tuner, etc.
From audio output 
terminalsTo audio input 
terminals
HDMI cable
• 480i • 480p
• 576i • 576p
• 720p (50/ 60 Hz)
• 1080i (50/ 60 Hz) • 1080p (24/ 50/ 60 Hz)
AV equipment: DVD player, digital tuner, etc.
From audio output 
terminalsTo audio input 
terminals
Component cable 
						

							22 Connection  
EnglishConnecting an S-video or a composite Video source device
Examine your Video source device to determine if it has an unused S-Video or composite Video output socket 
available:
• If so, you can continue with this procedure.
• If not, you will need to reassess which method you can use to connect to the device.
If you have already made a Component Video connection between the projector and the video source device, you 
need not connect to this device again using an S-Video or composite Video connection as this makes an 
unnecessary second connection of poorer picture quality. You need only connect using a composite Video 
connection if both Component Video and S-Video are not supplied on the video source device (for example, 
with some analog video cameras). If S-Video connectivity is available, you should use it in preference to using 
composite Video.
See Connecting Video source devices on page 20 for details.
To connect the projector to an S-Video or a composite Video source device (either through an S-
Video cable or a Video cable): 
The final connection path should be like that shown in the following diagram:
• Do not connect both S-Video and composite Video cables from the same video source device at the 
same time. You should only ever connect one or the other. See Connecting Video source devices on 
page 20 for details.
• If the selected video image is not displayed after the projector is turned on and the correct video source 
has been selected, please check that the video source device is turned on and operating correctly. Also 
check that the signal cables have been connected correctly.
• With an S-Video cable: • With a Video cable:
1. Take an S-Video cable and connect one end to 
the S-Video output socket of the Video source 
device.
2. Connect the other end of the S-Video cable to 
the S-VIDEO socket on the projector. 1. Take a Video cable and connect one end to the 
Video output socket of the Video source device.
2. Connect the other end of the Video cable to the 
VIDEO socket on the projector.
3. You should also connect the separate audio cable to a suitable audio amplifier.
From audio output 
terminalsTo audio input 
terminals
S-Video cableVideo cable AV equipment: DVD player, 
digital tuner, etc. 
						

							  23
  Using the projector
EnglishUsing the projector
Start up
1. Plug the power cord into the projector and into a wall socket. Turn on 
the wall socket switch (where fitted). Check that the Power indicator 
on the projector lights orange after power has been applied.
The power cable used in the illustration may look different to the 
power cable type used in your region. Use only the power cable as 
supplied with the projector, and which is suitable for your region.
2. Remove the lens cap. If it is left on, it could become deformed due to 
the heat produced by the projection lamp.
3. Press the POWER on the projector or remote 
control to turn the projector on. The Power indicator 
light flashes green and stays green when the projector 
is on.
The start up procedure takes about 30 seconds. In the 
later stage of start up, a startup logo is projected. 
(If necessary) Rotate the focus ring to adjust the 
image clearness.
• The projector will not respond to further 
commands whilst it is warming up.
• If the projector is still hot from previous activity, it will run the cooling fan for approximately 90 
seconds before energizing the lamp.
4. If you are prompted for a password, press the arrow buttons to enter a six digit password. See Utilizing the 
password function on page 24 for details.
5. Switch on all of the connected equipment.
The projector will start to search for input signals. The current input source being scanned displays in the 
center of the screen. The searching message will continue displaying until an input source signal is found.
You can press SOURCE on the projector or remote control to display the selection bar and switch between 
different signals. See Switching input signal on page 25 for details.
If the frequency/resolution of the input signal exceeds the projectors operating range, you will see the 
message Out of Range displayed on a blank screen. Please change to an input signal which is 
compatible with the projectors resolution or set the input signal to a lower setting. See Timing chart on 
page 51 for details.  
						

							24 Using the projector  
EnglishUtilizing the password function
For security purposes and to help prevent unauthorized use, the projector includes an option for setting up 
password security. The password can be set through the On-Screen Display (OSD) menu. For details of the OSD 
menu operation, please refer to Using the menus on page 36.
You will be inconvenienced if you activate the password functionality and subsequently forget the 
password. Print out this manual (if necessary) and write the password you used in this manual, and keep 
the manual in a safe place for later recall.
Setting a password
Once a password has been set and activated, the projector cannot be used unless the correct password is 
entered every time the projector is started.
1. Open the OSD menu and go to the Advanced Setup > Password menu. Press ENTER. 
2. Highlight Password and select On by pressing eLeft orfRight.
3. A prompt will display on the screen.
4. As pictured to the right, the four arrow buttons (cUp, fRight, 
dDown, eLeft) respectively represent 4 digits (1, 2, 3, 4). Press the 
arrow buttons to enter six digits for the password. 
Once the password is set, the OSD menu returns to the Password 
page.
IMPORTANT: The digits being input will display as asterisks on-
screen. Write your selected password down here in this manual in 
advance or right after the password is entered so that it is available 
to you should you ever forget it.
Password: __ __ __ __ __ __
Keep this manual in a safe place.
5. Press EXIT to go back to the previous page, or press MENU to leave the OSD menu.
If you forget the password
If the password function is activated, you will be asked to enter the six digit 
password every time you turn on the projector. If you enter the wrong 
password, the password error message as pictured to the right displays 
lasting for three seconds, and the INPUT PASSWORD message follows. 
You can retry by entering another six-digit password, or if you did not 
record the password in this manual, and you absolutely do not remember 
it, you can use the password recall procedure. See Entering the password recall procedure on page 24 for details.
If you enter an incorrect password 5 times in succession, the projector will automatically shut down in a short 
time.
Entering the password recall procedure
Press MODE on the projector or remote control. The projector will 
display a coded number on the screen. Write down the number and turn 
off your projector. Seek help from the local BenQ service center to 
decode the number. You may be required to provide proof of purchase 
documentation to verify that you are an authorized user of the 
projector.
INPUT PASSWORD
Back
EXIT
Password Error
Please try again.
RECALL PASSWORD
Please write down the recall code, 
and contact with the BenQ 
Customer Center.
Recall code:
0 2 1 2
EXITBack 
						

							  25
  Using the projector
EnglishChanging the password
1. Open the OSD menu and go to the Advanced Setup > Password menu. Press ENTER. 
2. Highlight Change Password. Press ENTER. 
3. The message INPUT CURRENT PASSWORD displays. Enter the old password. 
i. If the password is correct, another message INPUT NEW PASSWORD displays.
ii. If the password is incorrect, the password error message displays lasting for three seconds, and the 
message INPUT CURRENT PASSWORD displays for your retry. You can press EXIT to clear and re-
enter six digits or go back to the previous page.
4. Enter a new password.
IMPORTANT: The digits being input will display as asterisks on-screen. Write your selected password 
down here in this manual in advance or right after the password is entered so that it is available to you 
should you ever forget it.
Password: __ __ __ __ __ __
Keep this manual in a safe place.
5. Confirm the new password by re-entering the new password.
6. You have successfully assigned a new password to the projector. Remember to enter the new password next 
time the projector is started.
7. Press EXIT to go back to the previous page, or press MENU to leave the OSD menu.
Disabling the password function
To disable password protection:  
1. Go back to the Advanced Setup > Password > Password menu after opening the OSD menu system. 
2. Select Off by pressing eLeft orfRight. The message INPUT PASSWORD displays. 
3. Enter the current password.
i. If the password is correct, the OSD menu returns to the Password page with Off shown in the row of 
Password. You will not have to enter the password next time when turning on the projector.
ii. If the password is incorrect, the password error message displays lasting for three seconds, and the 
message INPUT PASSWORD displays for your retry. You can press EXIT to cancel the change or try 
another password.
Though the password function is disabled, you need to keep the old password in hand should you ever 
need to re-activate the password function by entering the old password.
Switching input signal
The projector can be connected to multiple equipment at the same time. However, it can only display one at a 
time.
• To select an individual input signal, press one of the 
Source buttons on the remote control.
•  To sequentially cycle through all possible sources, 
press SOURCE on the projector, and the source 
selection bar displays. Press cUp ordDown 
repeatedly until your desired signal is selected and 
press ENTER. If there is multiple equipment 
connected to the projector, you can press the key again 
to search for another signal.
Activating automatic source search
Be sure the Auto Source Search in the System Setup menu is activated if you want the projector to automatically 
search the signals. Go to the System Setup > Auto Source Search menu and select On by pressing eLeft 
orfRight. The projector will scan for input signals until it acquires a signal. If the function is not activated, the 
projector selects the last used input signal.  
						

							26 Using the projector  
EnglishSpeeding up the process of source search
You can speed up the process of source search by blocking source(s) not in use.
1. Go to the Advanced Setup > Source Block menu and press ENTER.
2. Highlight the input source with cUp ordDown.
3. Decide whether to Search or Skip it during input signal detection with eLeft orfRight.
4. Repeat Step 2 and 3 until you are satisfied with the settings.
5. Press EXIT/MENU to exit and save the settings.
Blocking all sources at the same time is not allowed.
Adjusting the projected image
Adjusting the projection angle
There are two adjuster feet on the bottom of the projector. These 
can be used if necessary to change the projection angle. Screw the 
feet in or out as appropriate to aim and level the projection angle. 
The lens shift lever adjacent to the projection lens can further 
assist you in determining the position of the projected image. See 
Shifting the projection lens on page 18 for details.
If the screen and the projector are not perpendicular to each other, the projected image becomes vertical 
trapezoidal. To correct this situation, see Correcting two-dimensional keystone on page 26 for details.
Fine-tuning the image size and clarity 
Correcting two-dimensional keystone
Keystoning occurs when the projector is not perpendicular 
to the screen and is where the projected image displays 
visible as a trapezoid shape like either of the following:
• Two parallel sides (left and right, or top and bottom) 
but is noticeably wider on either side.
•No parallel sides.
To correct the images shape, you can perform the 
following steps.
1. Adjust the projection angle. Move the projector to be in 
front of the center of the screen with the base of the lens 
level with the top or bottom edge of the screen.
2. If the image is stilled distorted, or the projector is unable to be positioned as described above, you will need to 
manually correct the image following ONE of these steps.
1. Adjust the projected image to the size that you need 
using the zoom ring. 2. Then sharpen the image by rotating the focus ring. 
						

							  27
  Using the projector
English• Press one of the Keystone/Arrow buttons ( / ,  / ,  / ,  / ) on 
the projector or remote control to display the 2D Keystone correction page. 
Press the button whose keystone icon is similar to the adjustment you are about 
to make. For example, the Up button ( / ) will widen the upper side and 
reduce the bottom side of the picture. Continue pressing the same button or 
press the other buttons until you are satisfied with the shape. 
• Press MENU on the projector or remote control. Go to the Display > Keystone 
menu and press ENTER. Highlight 2D Keystone and press ENTER to display 
the Keystone correction page. Press one of the Keystone/Arrow buttons ( /
,  / ,  / ,  / ) on the projector or remote control whose keystone 
icon is similar to the adjustment you are about to make. Continue pressing the same button or press the 
other buttons until you are satisfied with the shape.
The values on the lower portion of the page change while pressing. When the values reach their maximum or 
minimum with repeated button presses, the images shape will stop changing. You will not be able to change 
the image further in that direction.
Correcting pincushion and barrel distortion
Sometimes, your projected image may suffer from pincushion or barrel distortion due to the curved projection 
surface. 
• Pincushion distortion
Horizontal and vertical lines bend inwards toward the center of the picture. The distortion is most noticeable 
at the four edges of the picture. 
• Barrel distortion
Horizontal and vertical lines bend outwards toward the edge of the picture. The distortion is most noticeable 
at the four edges of the picture.  • Two parallel sides (left and right, or top and bottom) but is noticeably wider on either side
• To widen the bottom side, press/  
or
• Go to the Display > Keystone menu. 
Enter the 2D Keystone correction page 
and press  /  repeatedly until the 
image’s shape becomes square.• To widen the upper side, press/ 
or
• Go to the Display > Keystone menu. 
Enter the 2D Keystone correction page 
and press 
/ repeatedly until the 
image’s shape becomes square.
• No parallel sides
1. To widen the left side, press/ or
2. Go to the Display > Keystone menu. Enter 
the 2D keystone correction page and press 
/.3. To widen the upper 
side, press / 
repeatedly until the 
image is square.4. Press EXIT/MENU to exit and save the 
settings. 
2D Keystone
Back
EXIT 
						

							28 U sing the projector  
EnglishTo correct the images shape, you can perform the following steps.
1. Press MENU on the projector or remote control. Go to the Display > Keystone menu and highlight 
Pincushion Correction.
2.  Press eLeft orfRight repeatedly to adjust the image until you are satisfied with the shape.
The values on the adjustment bar of the page change while pressing. When the values reach their maximum or 
minimum with repeated button presses, the images shape will stop changing. You will not be able to change the 
image further in that direction.
Optimizing the image
To optimize the image, use the remote control or on-screen menus. For the operation of on-screen menus, please 
refer to Using the menus on page 36.
The following steps are optional. You do not need to follow every step. It depends on the image quality you 
desire.
1. Selecting a picture mode
Select a picture mode on the remote control, or in the Picture--Basic > Picture 
Mode menu. You can also press MODE on the control panel or remote control 
repeatedly until your desired mode is selected. There are 7 modes available for 
each input. These modes consist of preset values suitable for various projection 
situations as described below: 
•Dynamic Mode: Maximizes the brightness of the projected image. This mode 
is suitable for environments where extra-high brightness is required, such as 
using the projector in well lit rooms.
•Cinema Mode: With well-balanced color saturation and contrast with a low 
brightness level. This is most suitable for enjoying movies in a totally dark 
environment (as you would find in a commercial cinema).
•Standard Mode: Is slightly brighter than Cinema Mode, and suitable for use in 
rooms where there is a small amount of ambient light.
•Photo Mode: Designed for viewing digital pictures in a living room.
•User 1/User 2/User 3 Modes: Recalls the customized settings. See Setting the 
User 1/User 2/User 3 modes on page 29 for details. These three modes can 
also be selected directly by pressing the Memory 1/2/3 buttons on the remote 
control.
If you are not satisfied with the picture quality made by the preset picture 
modes. You can manually adjust the settings through the Picture--Basic and Picture--Advanced menus. 
See Picture--Basic menu on page 37 and Picture--Advanced menu on page 38 for details.
• Pincushion distortion1. Go to the Display > Keystone menu. 
2. Highlight Pincushion Correction and press  /  
repeatedly until the image’s shape becomes square.
• Barrel distortion1. Go to the Display > Keystone menu. 
2. Highlight Pincushion Correction and press 
/ 
repeatedly until the image’s shape becomes square.
3
2 1 
						

							  29
  Using the projector
EnglishSetting the User 1/User 2/User 3 modes
There are three user-definable modes if the current available picture modes are not suitable for your need. You 
can use one of the picture modes (except the User 1/2/3) as a starting point and customize the settings.
1. Go to the Picture--Basic > Picture Mode menu.
2. Press eLeft orfRight to select User 1, User 2 or User 3.
3. Press dDown to highlight Load Settings From and press ENTER.
4. Press cUp ordDown to highlight a picture mode that is closest to your need and press ENTER.
5. Press EXIT to go back to the previous page and press dDown to select a menu item to be changed and adjust 
the value with eLeft orfRight.
6. You can also press EXIT and then press fRight to go to the Picture--Advanced menu for further picture 
setting adjustments. See Advanced picture quality controls on page 30 for details.
Renaming the User 1/User 2/User 3 modes
To rename the user-definable modes, you can perform the following steps.
1. Go to the Picture--Basic > Rename User Mode menu and press ENTER.
2. Press cUp ordDown to highlight User 1, User 2 or User 3 and press ENTER.
3. Press eLeft orfRight to select a character position.
4. Assign a letter or a number to this character position by pressing cUp ordDown repeatedly. Press cUp to 
select individual letters in alphabetical order, or press dDown to select in reverse order. Capital letters, 
lowercase letters, numbers from 0 to 9, and a blank space are provided to you. 
5. Repeat Step 3 and 4 until you are satisfied with the new name.
• The maximun length is 12 digits.
• The first character cannot be a space.
6. When finished, press ENTER to save the settings.
2. Adjusting picture quality
You can adjust Brightness, Contrast, Color, Tint and Sharpness settings using the Picture--Basic menu or with 
the remote control. See Picture--Basic menu on page 37 for details.
• All settings in the Picture--Basic menu will take effect right away and be saved to the picture mode that 
you select.
• Some picture adjustments are available only when certain input ports are in use. Unavailable 
adjustments are not shown on the screen.
3. Selecting the aspect ratio
The aspect ratio is the ratio of the image width to the image height. Most analog TV signals and computers 
are in 4:3 ratio and digital TV and DVDs are usually in 16:9 ratio. 
With the advent of digital signal processing, digital display devices like this projector can dynamically stretch 
and scale the image output to a different aspect than that of the image input source. Images can be stretched in 
a linear manner so the whole of the image is stretched equally, or non-linearly, which distorts the image. 
You can change the projected image ratio (no matter what aspect the source is) by using the Aspect buttons on 
the remote control or in the Display > Aspect Ratio OSD menu. Select an aspect ratio to suit the format of the 
video signal and your display requirements. There are five aspect ratios available: 
						

							30 Using the projector  
EnglishIn the pictures below, the black portions are inactive areas and the white portions are active areas.
The Anamorphic setting stretches and resizes linearly, except that it treats the vertical and horizontal dimensions 
independently. It stretches the height of the source image until it reaches the full projected height, and stretches 
the width of the source image until it reaches the full projected width. This may alter the projected aspect, 
depending upon the original aspect of the source image. Anamorphic is most suitable for images which are 
already in a 16:9 aspect, like high definition TV, as it displays them without aspect alteration.
The 4:3 setting is most suitable for 4:3 images like standard definition TV and 4:3 aspect DVD movies, as it 
displays them without aspect alteration. 
The Letterbox setting resizes an image proportionately both vertically and horizontally from the width of a 4:3 
aspect to the width of a 16:9 aspect and centers it on-screen. This produces an image greater in height than can be 
displayed, so part of the image is lost (not displayed) along the top and bottom edges of the projection. This is 
suitable for the display of movies which are presented in letterbox format (with black bars top and bottom). 
The Wide setting stretches the image horizontally in a non-linear manner, that is, the edges of the image are 
stretched more than the centre of the image, to prevent distortion of the central part of the image. This is suitable 
for occasions where you want to stretch the width of a 4:3 aspect image to the width of a 16:9 aspect screen. It 
does not alter the height. Some widescreen movies have been produced with their width squashed down to the 
width of a 4:3 aspect, and are best viewed when restretched back to their original width using the Wide setting. 
The Real setting displays the image in a one-to-one pixel mapping without alteration or resize in the centre of the 
projection. This is most suitable for use with PC and RGBHD source inputs. 
Advanced picture quality controls
There are more advanced user-definable functions in the Picture--Advanced menu.
All settings in the Picture--Advanced menu will take effect right away and be saved to the picture mode 
that you select.
Setting black level
1. Go to the Picture--Advanced menu and highlight Black Level. 
2. Press eLeft orfRight to select 0 IRE or 7.5 IRE.
The grayscale video signal is measured in IRE units. In some areas which use NTSC TV standard, the grayscale is 
measured from 7.5 IRE (black) to 100 IRE (white); however, in other areas which use PAL equipment or Japanese 
NTSC standard, the grayscale is measured from 0 IRE (black) to 100 IRE (white). We suggest that you check the 
input source if it is with 0 IRE or 7.5 IRE, then select accordingly.1.Anamorphic: (displayed as 
ANA on the remote 
control) Scales an image so 
that it is displayed in the 
center of the screen with a 
16:9 aspect ratio.
2.4:3: Scales an image so that it 
is displayed in the center of 
the screen with a 4:3 aspect 
ratio.
3.Letterbox: (displayed as LB 
on the remote control) 
Enlarges an image with 
letterbox format to display it 
in full-screen format with a 
16:9 aspect ratio. The upper 
and lower portions of the image are cropped.4.Wide: A 4:3 aspect ratio image is enlarged 
NON-linearly in horizontal direction to 
accommodate 16:9 full-screen display. This 
stretches only the right and left sides of the 
image; the central part is unchanged.
5.Real: One-to-one mapping is performed on the 
input signal without any scaling with the image 
displayed at the center of the screen.