BenQ W500 Lcd Projector Home Entertainment Series User Manual

							W500 LCD Projector
Home Entertainment Series
User Manual
Welcome 
						

							2 Table of contents  
EnglishTa b l e  o f  c o n t e n t s
Important safety instructions  ............................................................................. 5
Introduction ........................................................................................................ 8
Projector features .......................................................................................8
Shipping contents  ......................................................................................9
Standard accessories  ................................................................................................... 9
Optional accessories .................................................................................................... 9
Projector exterior view  ..............................................................................10
Front and upper side  .................................................................................................. 10
Rear side  ......................................................................................................................10
Under side  ................................................................................................................... 10
Controls and functions  ..............................................................................11
Projector ......................................................................................................................11
Remote control  ........................................................................................................... 12
Replacing the remote control batteries  ...................................................................... 13
Remote control effective range  .................................................................................. 13
Positioning your projector  ................................................................................. 14
Choosing a location  ...................................................................................14
Obtaining a preferred projected picture size  ............................................15
How to determine the position of the projector for a given screen size  .................. 15
How to determine the recommended screen size for a given distance  .................... 15
Installation for a 16:9 ratio screen .............................................................................. 16
Installation for a 4:3 ratio screen ................................................................................ 17
Shifting the projection lens ........................................................................18
Connection .......................................................................................................... 19
Connecting a computer  .............................................................................19
Connecting Video source devices  .............................................................20
Connecting a HDMI device  ....................................................................................... 20
Connecting a Component-Video source device  ....................................................... 21
Connecting an S-video or a composite Video source device  ................................... 22
Using the projector ............................................................................................. 23
Start up  .......................................................................................................23
Utilizing the password function  ................................................................24
Setting a password  ...................................................................................................... 24
If you forget the password  .......................................................................................... 24
Entering the password recall procedure  .................................................................... 24
Changing the password  .............................................................................................. 25
Disabling the password function  ............................................................................... 25
Switching input signal ...............................................................................25
Activating automatic source search  ........................................................................... 25 
						

							  3
  Table of contents
EnglishSpeeding up the process of source search  .................................................................. 26
Adjusting the projected image  .................................................................. 26
Adjusting the projection angle .................................................................................... 26
Fine-tuning the image size and clarity  ....................................................................... 26
Correcting two-dimensional keystone  ....................................................................... 26
Correcting pincushion and barrel distortion ............................................................. 27
Optimizing the image  ................................................................................ 28
1. Selecting a picture mode  ......................................................................................... 28
2. Adjusting picture quality ......................................................................................... 29
3. Selecting the aspect ratio  ......................................................................................... 29
Advanced picture quality controls  ............................................................ 30
Setting black level  ........................................................................................................ 30
Adjusting picture clarity .............................................................................................. 31
Selecting a color temperature  ..................................................................................... 31
Setting a preferred color temperature  ........................................................................ 31
Color management  ...................................................................................................... 32
Activating the blue filter .............................................................................................. 32
Operating in a high altitude environment  ............................................... 33
Searching for details on the projected image  ........................................... 33
Creating your own startup screen ............................................................. 33
Personalizing the projector menu display  ................................................ 34
Turning the power off  ............................................................................... 34
Menus .................................................................................................................. 35
On Screen Display (OSD) structure  ......................................................... 35
Using the menus  ........................................................................................ 36
Picture--Basic menu  .................................................................................. 37
Picture--Advanced menu  .......................................................................... 38
Display menu  ............................................................................................. 38
System Setup menu  ................................................................................... 39
Advanced Setup menu ............................................................................... 40
Information menu  ..................................................................................... 41
Maintenance ....................................................................................................... 42
Care of the projector  ................................................................................. 42
Cleaning the lens  ......................................................................................................... 42
Storing the projector  ................................................................................................... 42
Transporting the projector  ......................................................................................... 42
Cleaning and replacing the dust filter  ........................................................................ 42
Lamp Information  ..................................................................................... 44
Calculation of lamp hour  ............................................................................................ 44
Replacing the lamp  ...................................................................................................... 45
Temperature information  ........................................................................................... 47 
						

							4 Table of contents  
EnglishIndicators .....................................................................................................................47
Troubleshooting .................................................................................................. 49
Specifications ....................................................................................................... 50
Projector specifications ..............................................................................50
Optical ......................................................................................................................... 50
Electrical ...................................................................................................................... 50
Terminals .....................................................................................................................50
General characteristics  ................................................................................................ 50
Dimensions ................................................................................................50
Timing chart ...............................................................................................51
Warranty and Copyright information ............................................................... 53
Copyright ....................................................................................................53
Disclaimer ...................................................................................................53
Warranty .....................................................................................................53
Regulation statements ......................................................................................... 54
FCC statement ............................................................................................54
EEC statement  ............................................................................................54
MIC statement  ...........................................................................................54
WEEE directive  ..........................................................................................54 
						

							  5
  Important safety instructions
EnglishImportant safety instructions
Your BenQ projector is designed and tested to meet the latest standards for safety of information technology 
equipment. However, to ensure safe use of this product, it is important that you follow the instructions 
mentioned in this manual and marked on the product.
Safety instructions
1. Please read this user manual before you operate your 
projector. Keep this manual in a safe place for future 
reference.   
2. Always place the projector on a level, horizontal 
surface during operation.
- Do not place the projector on an unstable cart, stand, 
or table as it may fall and be damaged; 
- Do not place inflammables near the projector; 
- Do not use if tilted at an angle of more than 10 degrees 
left to right, nor at angle of more than 15 degrees front 
to back.
3. When you think service or repair is required, take the 
projector only to a suitably qualified technician.   4. Do not place the projector in any of the 
following environments: 
- space that is poorly ventilated or confined. 
Allow at least 50 cm clearance from walls 
and free flow of air around the projector; 
- locations where temperatures may become 
excessively high, such as the inside of a car 
with all windows closed; 
- locations where excessive humidity, dust, or 
cigarette smoke may contaminate optical 
components, shortening the projector’s 
lifespan and darkening the screen; 
- locations near fire alarms;
- locations with an ambient temperature 
above 40°C / 104°F;
- locations where altitude is higher than 3050 
metres / 10000 feet above sea level.
10000 
feet 
						

							6 Important safety instructions  
English
Safety instructions (continued)
5. Do not block the ventilation holes whilst the 
projector is on (even in standby mode): 
- Do not cover the projector with any item; 
- Do not place the projector on a blanket, bedding 
or any other soft surface.   
6. In areas where the mains power supply voltage 
may fluctuate by ±10 volts, it is recommended 
that you connect your projector through a power 
stabilizer, surge protector or uninterruptible 
power supply (UPS) as appropriate to your 
situation.   
7. Do not step on the projector or place any objects 
upon it.
8. Do not place liquids near or on the projector. 
Liquids spilled into the projector will void your 
warranty. If the projector does become wet, 
disconnect it from the power point and call BenQ 
to have the projector repaired. 9. Do not look straight into the projector lens during 
operation. It may harm your sight.   
10. Do not operate the projector lamp beyond the 
rated lamp life. Excessive operation of lamps 
beyond the rated life could cause a lamp to break 
on rare occasions. 
11. The lamp becomes extremely hot during 
operation. Allow the projector to cool for 
approximately 45 minutes prior to removing the 
lamp assembly for replacement.  
						

							  7
  Important safety instructions
English 
Safety instructions (continued)
12. Never attempt to replace the lamp assembly until 
the projector has cooled down and is unplugged 
from the power supply. 
13. Do not attempt to disassemble this projector. 
There are dangerous high voltages inside which 
may cause death if you should come into contact 
with live parts. The only user serviceable parts are 
the lamp and air filters which have their own 
removable covers or access panels. See page 42.
Under no circumstances should you ever undo or 
remove any other covers. Refer servicing only to 
suitably qualified professional service personnel.   
14. Do not store the projector on end vertically. 
Doing so may cause the projector to fall over, 
causing injury or resulting in damage. 15. This projector is capable of displaying inverted 
images for ceiling mount installation. Use only 
BenQ’s Ceiling Mounting Kit for mounting.  
Ceiling mounting the projector
We want you to have a pleasant experience using 
your BenQ projector, so we need to bring this 
safety matter to your attention to prevent possible 
damage to person and property.
If you intend to mount your projector on the 
ceiling, we strongly recommend that you use a 
proper fitting BenQ projector ceiling mount kit 
and that you ensure it is securely and safely 
installed.
If you use a non-BenQ brand projector ceiling 
mount kit, there is a safety risk that the projector 
may fall from the ceiling due to an improper 
attachment through the use of the wrong gauge or 
length screws.
You can purchase a BenQ projector ceiling mount 
kit from the place you purchased your BenQ 
projector. BenQ recommends that you also 
purchase a separate Kensington lock compatible 
security cable and attach it securely to both the 
Kensington lock slot on the projector and the base 
of the ceiling mount bracket. This will perform the 
secondary role of restraining the projector should 
its attachment to the mounting bracket become 
loose. 
						

							8 Introduction  
EnglishIntroduction
Projector features
The projector integrates high-performance optical engine projection and a user-friendly design to deliver high 
reliability and ease of use.
The projector offers the following features.
•Three-panel LCD system to deliver superior brightness, color saturation and color depth
•HQV (Hollywood Quality Video) scaler functionality to provide excellent picture quality 
employing contrast and clarity enhancement, noise reduction and motion optimization
•Intuitive control over the lens shift lever to provide flexibility in setting-up your projector
•Unique cooling system design to prevent unnecessary fan noise, rated at less than 32dB in 
Economic mode
•Selectable password protected function
•High quality manual zoom lens
•Two-way digital keystone correction, pincushion and barrel corrections to correct distorted images 
•Ultra-high brightness projection lamp
•Multi-language On-Screen Display (OSD) menus
•Switchable normal and Economic modes to reduce the power consumption
•Powerful AV function to provide high quality video image
•Dynamic iris system to achieve a high contrast ratio of 5000:1
•Component HDTV compatibility
•A wide variety of inputs for connection to your video and PC equipment
• The apparent brightness of the projected image will vary depending on the ambient lighting conditions, 
selected input source contrast/brightness settings, and is directly proportional to projection distance.
• The lamp brightness will decline over time and may vary within the lamp manufacturers specifications. 
This is normal and expected behavior. 
						

							  9
  Introduction
EnglishShipping contents
The projector is shipped with the cables required for connection to a video and PC equipment. Some of the 
items may not be available depending on your region of purchase. Please check with your place of purchase.
Standard accessories
Some of the accessories may vary from region to region, and may differ from those illustrated.
Optional accessories
1. HDMI Cable
2. Spare lamp kit
3. Ceiling mount kitProjector Remote control and two
AAA batteriesUser manual
Quick start guide User manual CD Warranty card Safety manual
Power cable Component Video cable 
						

							10 Introduction  
EnglishProjector exterior view
Front and upper side
Rear side
See Connection on page 19 for connection details.
Under side
1. External control panel (See page 11 for details)
2. Vent (heated air exhaust)
3. Focus and Zoom adjustment
4. Front IR sensor
5. Projection lens
6. Inlet (cool air intake)
7. Len shift lever
8. Lens cap1
3
42
57 6
2
8
9. Front Adjuster foot
10. AC power cord inlet
11. Rear IR sensor
12. RS-232C port
13. USB socket
14. HDMI port
15. RGB socket
16. Component Video inputs (RCA)
Support Y/P
B/PR or Y/CB/CR video signal17. Composite Video input (RCA)
18. S-Video input (mini 4-pin DIN)
19. 12VDC output terminal
Used to trigger external devices such as an electric screen 
or lighting controls, etc. Consult your dealer for how to 
connect to these devices.
Note that the total maximum current must not 
exceed 0.5 A.
20. Inlet (cool air intake)
21. Kensington anti-theft lock slot
1011
1213
1415
1617 18
19
20
21
9
22. Ceiling mounting bracket screw holes
23. Dust filter grill
24. Lamp cover
2223
9
9
24 22