BenQ W500 Lcd Projector Home Entertainment Series User Manual

  41
  Menus
English
Information menu
Reset All Settings
Returns all settings to the factory preset values.
The following settings will still remain: Phase, Projector Position, 
Language, Password and High Altitude Mode.
FUNCTION (default 
setting / value)DESCRIPTION
SourceShows the current signal source.
Picture ModeShows the selected mode in the Picture--Basic menu.
ResolutionShows the resolution of the input signal.
Lamp Hours Nor.Shows the total time of the lamp has been used in normal mode.
Lamp...

42 Maintenance  
English
Maintenance
Care of the projector
Your projector needs little maintenance. The only thing you have to do on a regular basis is keep the lens clean 
and clean or replace the air filter. Never remove any parts of the projector except the lamp or the air filter. 
Contact your dealer or local BenQ Customer Service Centre if the projector fails to operate as expected.
Cleaning the lens
Clean the lens whenever you notice dirt or dust on the surface. Before you attempt to clean the...

  43
  Maintenance
EnglishTo clean the filter:
1. Shut down the projector if turned on and wait 
until the fans stop running. 
2. Disconnect the projector from any cables.
3. Turn the projector over. Draw the dust filter grill 
from the bottom side of the projector.
 
4. Use a small vacuum cleaner (designed for 
computers and other office equipment) or use a 
soft brush (such as a clean artist’s paintbrush) to 
vacuum or sweep the dust away. 
• If the dirt is difficult to remove or the filter is 
broken,...

44 Maintenance  
EnglishLamp Information
Calculation of lamp hour
When the projector is in operation, the duration (in hours) of lamp usage is automatically calculated by the 
built-in timer. The method of calculating the equivalent lamp hour is as follows:
Total (equivalent) lamp hour
= 1 (hours used in Economic mode) +3/2 (hours used in normal mode)
See Lamp Settings on page 40 for more information on Economic mode.
The lamp hour in Economic mode is calculated as 2/3 of that in normal mode. That is,...

  45
  Maintenance
English
Replacing the lamp
• To reduce the risk of electrical shock, always turn the projector off and disconnect the power cord 
before changing the lamp.   
• To reduce the risk of severe burns, allow the projector to cool for at least 45 minutes before replacing 
the lamp.
• To reduce the risk of injuries to fingers and damage to internal components, use caution when 
removing lamp glass that has shattered into sharp pieces.
• To reduce the risk of injuries to fingers and/or...

46 Maintenance  
English
11.  Turn the power on and reset the lamp time.
i. Press MENU to open the OSD menu.
ii. Go to the Advanced Setup > Lamp Settings menu and 
press ENTER.
iii. Highlight Reset Lamp Timer and press ENTER. 
iv. A warning message displays asking if you want to reset 
the lamp timer.
v. Highlight Reset and press ENTER to reset the lamp timer to 0.
Do not reset the lamp timer if the lamp has not been replaced as this could cause damage.
5. Lift the handle so that it stands up. Use the...

  47
  Maintenance
EnglishTemperature information
When the Temperature warning light is on, it is warning you of the following possible problems:
1. The internal temperature is too high.
2. The fans are not working.
Turn the projector off and contact qualified service personnel for further help. For more detailed information, 
please refer to Indicators on page 47.
Indicators
Illustration
•Blank -: Light OFF •O: Orange light
• : Light flashing•R: Red light
•: Light ON•G: Green light
LightStatus &...

48 Maintenance  
English
LightStatus & Description
PowerTe m pLamp
Thermal events
--
The projector has shutdown automatically. If you try to re-
start the projector, it will shutdown again. Please contact 
your dealer for assistance.
-
-
-
-
 R 
 R  R
 R  G
 R O
 R  R  R
 R  R  G
 R  R O
 G  R  R
 G  R  G
 G  R O
O  R  R
O  R  G
O  R O
 G  R
 G  G 

  49
  Troubleshooting
EnglishTroubleshooting
THE PROJECTOR DOES NOT TURN ON.
NO PICTURE
BLURRED IMAGE
REMOTE CONTROL DOES NOT WORK
THE PASSWORD IS INCORRECT
CauseRemedy
There is no power from the power cable.Plug the power cord into the AC inlet on the projector, 
and plug the power cord into the power outlet. If the 
power outlet has a switch, make sure that it is switched 
on.
Attempting to turn the projector on again during 
the cooling process.Wait until the cooling down process has completed....

50 Specifications  
English
Specifications
Projector specifications
All specifications are subject to change without notice. 
Dimensions
349 x 126.8 x 295.8 mm (W x H x D) 
Unit: mm
Optical
Projection systemThree-panels LCD system.
DMD chip0.55 LCD (1280 x 720)
Lens1.2x zoom
Projection screen size23.5 ~ 300
Lamp140W
Electrical
Video SignalNTSC / NTSC4.43 / PAL-B/G / PAL-M / PAL-N / SECAM / HDTV
Data SignalXGA, SVGA, VGA, Macintosh®, HDTV (1080p, 1080i, 720p, 576p, 576i, 
480p, 480i)
Max. number of...