Avaya Merlin 206, 410, 820 Plus Installation Guide

8.  q  Message Lamps
¥  Call into the Classic Mail using an outside line
¥  Leave at least a three second message in an initialized Regular mailbox
¥  Verify that the correct message lamp illuminates
¥  Delete the message from the mailbox
¥  Verify that the message lamp extinguishes
¥  Repeat for each initialized Regular mailbox.
Troubleshooting
If none of the message lamps work, check to make certain that Classic Mail is configured for the
correct Control Unit type and software package. Confirm that...

9.  q  Off-Site Message Alert
¥  Call into the Classic Mail using an outside line
¥  Leave a message in a mailbox that has Off-Site Message Alert activated
¥  Verify the pager or off-site telephone number is contacted by the Classic Mail.
Troubleshooting
If the Classic Mail does not call an outside telephone number to deliver a new message, check the following items:
l
lConfirm that the Classic Mail is not blocked from dialing out on the outside telephone lines. If any of the
Merlin Voice Terminal ports...

Pre-Installation
Requirements
Merlin 206, 410 & 820 Basic
(No Feature Modules Installed)
1.
Check Voice Terminal Ports.
lPlug a Merlin Voice Terminal (using a 34 Button Display Set is required) into each port to be used for
Telephone Emulation (TE).
iWhen doing this check, use the Telephone Emulation Cable that will be connected to the Classic Mail to
verify that the cord is good. If the telephone does not work, replace the cord and repeat this check.
l
lVerify that the ports are good. If the intercom...

Merlin 206, 410 & 820 with Feature Module 1
1.
2.Check Voice Terminal Ports.
l
l
lPlug a Merlin Voice Terminal (using a 34 Button Display Set is required) into ports to be used for Telephone
Emulation (TE).
iWhen doing this check, use the Telephone Emulation Cable that will be connected to the Classic Mail to
verify that the cord is good. If the telephone does not work, replace the cord and repeat this check.
Verify that the ports are good. If the intercom light goes on and you get intercom dial tone...

Merlin 206, 410 & 820 with Feature Module 2
Check Voice Terminal Functionality
lPlug a Merlin Voice Terminal (using a 34 Button Display Set is required) into each port to be used for Telephone
Emulation (TE).
iWhen doing this check, use the Telephone Emulation Cable that will be connected to the Classic Mail to
verify that the cord is good. If the telephone does not work, replace the cord and repeat this check.
lVerify that each port is operational. If you can make and receive a call the voice terminal...

4.
5.Program Intercom Auto Dial buttons for each Voice Terminal used for Telephone Emulation.
lConnect a 34 button display set to each Voice Terminal Ports used for Telephone Emulation.
lPut the port into program mode by sliding the T/P switch to the P position.
lUsing the diagram on the page 19, program each Intercom Auto Dial button to match the template.
i Note:
This must be done or the Classic Mail will not function properly.
Check all vacant Merlin Tel.Co. ports
lMove an existing Public Network...

Merlin Plus Release I
820 D
1.
2.
3.Check Voice Terminal ports. Verify access to necessary lines
l
l
l
lPlug a Voice Terminal (using a 34 Button Display Set is required) into ports to be used for Telephone
Emulation (TE).
iWhen doing this check use the Telephone Emulation Cable that will be connected to the Classic Mail
to verify that the cord is good. If the telephone does not work, replace the cord and repeat this check.
Verify that the ports are good. If the intercom light goes on and you get intercom...

4.
5.Program Intercom Auto Dial buttons for each Voice Terminal port used for Telephone Emulation.
lConnect a 34 button display set to each Voice Terminal Ports used for Telephone Emulation.
lPut the port into program mode by sliding the T/P switch to the P position.
lUsing the diagram on the page 19, program each Intercom Auto Dial button to match the template.
i Note:This must be done or the Classic Mail will not function properly.
Check all vacant Merlin Tel.Co. ports
lMove an existing Public Network...

Classic Mail
Telephone Emulation Template
Merlin 206, 410, 820 & 820D
Merlin Admin ModeTelephone Emulation TemplateResettingthe Merlin System
1.
2.
3.1.
2.
3.
4.
5.Put Voice Terminal intoProgram Mode.
Press an Intercom Button
1.
2.
3.Put Merlin into Admin andPlug a Voice Terminal into port 10
Press *99
(For 820D-*99198)Slide the selector switch on the left
side of the voice terminal down to P
Turn the Merlin off, then
on againPress*6
Press Administrative button (Located
above Transfer Button) or press...

Merlin Plus Release 2
820 D2
Check Voice Terminal ports
lPlug a Voice Terminal (using a 34 Button Display Set is required) into ports to be used for Telephone
Emulation (TE).
iWhen doing this check, use the Telephone Emulation Cable that will be connected to the Classic Mail
to verify that the cord is good. If the telephone does not work, replace the cord and repeat this check.
lVerify that the ports are good. If the intercom light goes on and you get intercom dial tone when you lift
the handset the port...