ATT System 25 Reference Manual
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Park Park Description This feature allows a user to put a call into a special hold/parked condition so that it can be picked up from any voice terminal in the system.It is used in three typical applications: l Basic Park: A user parks a call and then picks it up at another voice terminal. l Meet-Me-Conference:A conference member parks the conference and pages another employee to join the conference. l Transfer: A user parks a call and then pages another employee to pick up the call. A user parks a call...
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FEATURES AND SERVICES pressing an idle Park button.The status LED of the parked line on the Attendant Console winks and the status LED of the Park button on the Selector Console lights steadily. A call parked with the Selector Console is retrieved by dialing V 8 and the access code assigned to the dedicated Park button. A call parked by the attendant using the same procedure as a multiline voice terminal user will return to a SA button on a Direct Trunk Attendant Console (DTAC) or a LOOP button on a...
Page 283
Park Callback Queuing: Queued calls cannot be parked unless they are part of a conference. Reorder tone is returned whenever an illegal park is attempted, but the queued call is not disconnected. If parked conference members drop out, leaving only a queued call, it will be disconnected to prevent the illegal condition of a single queued call being parked. Calling Restrictions:If the parking station is outward restricted or toll restricted, the recall dial tone following a successful park cannot be used...
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FEATURES AND SERVICES Personal Dial Code (PDC) Description A Personal Dial Code (PDC) consisting of one to four digits is assigned to each voice terminal in the system.The PDC serves as the “extension number” of its terminal. Each PDC can also be associated, through system administration, with the name of the terminal’s user; terminals that have no specific users, such as lobby or conference room sets, can be assigned appropriate place or function names. A special quality of PDCs is their portability;...
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Personal Dial Code (PDC) Direct Station Selection: If an attempt is made to program a FPDC (rather than a PDC) on a Flex DSS button, Reorder Tone is received. Display: Calls to a FPDC signed in at a station covered by an attendant console receive coverage. However,the attendant display will show the PDC and name of the covered station, not the FPDC. Administration Requirements System: l Route calls for unassigned DID numbers to the Attendant (yes or no; default = yes). l Route calls for not-signed-in...
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FEATURES AND SERVICES Personal Lines Description This feature provides a dedicated outside line for multiline voice terminal or ATL cordless telephone users. Unlike pooled facilities, which can be accessed via dial codes, Personal Lines can be accessed only via a dedicated feature button,and provide both incoming and outgoing service. Up to 16 terminals may share a Personal Line.Up to four parties may be off-hook on the line at the same time (the line itself is the fifth conferee). When the line is busy,...
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Personal Lines Line Selection (Prime Line Preference):Prime Line Preference may be assigned to a Personal Line. Park: A parked Personal Line is bridgeable by any user with a button appearance of that line. Bridging on to the connection does not unpark the call; in this case, the parked call will not return to the parking user. Pickup: After a call is picked up from a Personal Line button, the called terminal can still enter the call. Pooled facility: A Personal Line may also be a member of a pooled...
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FEATURES AND SERVICES Pickup Description This feature allows a user to answer a call ringing at another voice terminal. There are two forms of Pickup: (1) Directed and (2) Group. Directed Pickup: Directed Pickup allows calls to other voice terminals, including Automatic Intercom calls and calls ringing at coverage buttons. to be “picked up” by dialing the Pickup code ( V 7 ) and the ringing terminal’s PDC.Picked-up calls remain accessible at the call appearance button of multiline terminals, but are no...
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Pickup If no eligible calls are ringing, attempting pickup results in reorder tone. Interactions The following features interact with Pickup. Bridging of System Access Buttons: Pickup is a station-oriented feature. Thus, calls ringing at a principal System Access (SA) button can be picked up by members of the principal’s Pickup Group; calls ringing at a Bridged Access (BA) button can be picked up by members of the bridging station’s Pickup Group. If a user dials the Group Pickup access code while active...
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Features and Services Pooled Facility - Dial Access Description This feature allows multiline and single-line voice terminal and ATL cordless telephone users to access a common pool of trunks by dialing a facility access code. Up to 16 facility access codes can be assigned (one per trunk group). The codes can be one to four digits in length. A group of similar trunks assigned the same access code is referred to as a trunk group. Additional information is provided in the “Trunk Groups” feature...