ATT System 25 Maintenance Manual
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CLEARING SYSTEM-DETECTED TROUBLES Overheating Trouble A clogged or dirty (or missing) air filter can cause the cabinet to overheat. The cabinet air filter rests on the floor of the cabinet, under the CP carrier. The air filter should be inspected on any service call and replaced as needed. To replace the air filter, pinch it in the center and pull straight out. Backplane and Cabinet Trouble The backplane provides power, TDM bus connections, and telephone and trunk interconnections. Each carrier has 12 universal slot positions. Any port card can be installed in any slot. Connection to the corresponding telephones or trunks is made through the backplane to the appropriate cross-connect field. DANGER:Hazardous voltages are present on some backplane pins. Unplug power cord and wait at least 5 minutes before removing rear cover. Figure 8-2 provides a rear view of the cabinet backplane (rear cover must be removed). Figures 8-3 and 8-4 show TDM signal designations and power designations on the cabinet backplane. Typical backplane pin designations are noted on Figure 8-2 for pins 355, 254, and 056 located on slots 4, 3, and 1, respectively. Address plug locations for Cabinets 1, 2, and 3 are also noted. The address plug position assigned slot 8 is reserved for future use. Seven leads (BA0-BA6, see Figure 8-3) are tied to corresponding logic levels to uniquely identify each CP slot in the system, including multiple cabinet systems. The logic values on leads BA4 and BA5 are used to identify the cabinet (Cabinet 1, 2, or 3) and are tied via the cabinet address plugs to either +5 V dc or ground, as appropriate. Lead BA6 is tied to ground. An address plug inserted on a cabinets backplane (pins 19 and 20) at slot #5 designates the cabinet as Cabinet 1, slot #6 = Cabinet 2, and slot #7 = Cabinet #3. 8-18
CLEARING SYSTEM-DETECTED TROUBLES Figure 8-2. System Cabinet Backplane (Sheet 1 of 2) 8-19
CLEARING SYSTEM-DETECTED TROUBLES Figure 8-2. System Cabinet Backplane (Sheet 2 of 2) 8-20
CLEARING SYSTEM-DETECTED TROUBLES SYSBUSA0 SYSBUSA1 SYSBUSA2 SYSBUSA3 SYSBUSA4 SYSBUSA5 SYSBUSA6 SYSBUSA7 SYSBUSB0 SYSBUSB1 SYSBUSB2 SYSBUSB3 SYSBUSB4 SYSBUSB5 SYSBUSB6 SYSBUSB7354 353 352 351 350 349 348 347 346 345 344 343 342 341 340 339 TOSLOTS1-12SYSCLK337 SYSOCLK335 CLKSEL 334 SYSSYNC038 SYSFR036 BA4 BA3 BA2 BA1 SPARE-BUS034BA6 (GRD)220 BA5120020 019 119 219 BAO 319 LEGEND: = BUSSED 102TA.0 BACKPLANE103TB.0 J58901A104TC.0 105TA.1 106TB.1 107TC.1 108TA.2109TB.2 110TC.2 111TA.3 112TB.3 113TC.3 302TA.4 303TB.4 304TC.4 305TA.5 306TB.5 307TC.5 308TA.6 309 TB.6 310TC.6311TA.7 312TB.7 313TC.7 002 SLOTSRA.0 003RB.0 004RC.0 005 RA.1 006RB.1 007RC.1 008RA.2 009RB.2 010RC.2 011RA.3 012RB.3 013RC.3 202RA.4 203RB.4 204RC.4 205RA.5 206RB.5 207RC.5 208RA.6 209RB.6 210RC.6 211RA.7 212RB.7 213RC.7 TO 1-12 Figure 8-3. TDM Signal Designations On Cabinet Backplane 8-21
CLEARING SYSTEM-DETECTED TROUBLES Figure 8-4. Power Designations On Cabinet Backplane 8-22
CLEARING SYSTEM-DETECTED TROUBLES Each of the 12 universal carrier slots has 48 pins on the backplane for connection to station and trunk ports. The 48 pins are divided into eight groups of 6 pins each, one group for each port circuit. Lead designations consist of the lead name suffixed by the group number (for example, TA.2, RA.2). Specific functions depend on the type of port card. Table 8-C provides the 25-pin connector to backplane pin designations. Manifestations of typical backplane problems include power supply failure, sudden failure of one or more circuit packs, or nonspecific system troubles that cannot be isolated to a specific maintenance unit. Backplane troubles are usually caused by bent or broken pins. A visual inspection of the backplane may be adequate to determine if pins are bent or broken. This may require removing one or more CPs. Backplanes are not field repairable. A faulty backplane requires replacement of the entire cabinet (but not the CPs in the cabinet). 8-23
CLEARING SYSTEM-DETECTED TROUBLES Table 8-C. 25-Pair Connector to Backplane Designations 25-Pin Conn.CallGSLSTip RingATLMETBackplane Pin No.WireProc.TrunkTrunkLineLineLinePin No. ColorZTN76ZTN77ZTN78ZTN79TN735(Slots 1-12) 26W-BLRDA T1T1T1T1T11021BL-WSGAR1R1R1R1R1002 27W-OCT1BT11032O-WDCDACR1BR1003 28W-GDTRAP-1LT1104 3G-WTDAP+1LTR1004 29W-BRRDBT2T2T2T2T2105 4BR-WSGBR2R2R2R2R2005 30W-SCT2BT2106 5S-WDCDBCR2BR200631R-BLDTRBP-2LT2107 6BL-RTDBP+2LTR2007 32R-ORDCT3T3T3T3T3108 7O-RSGCR3R3R3R3R3008 33R-GCT3BT3109 8G-RDCDCCR3BR3009 34R-BRDTRCP-3LT3110 9BR-RTDCP+3LTR3010 35R-SRDDT4T4T4T4T411110 S-RSGDR4R4R4R4R401136BK-BLCT4BT411211BL-BKDCDDCR4BR4012 37BK-ODTRDP-4LT4113 12O-BKTDDP+4LTR4013 38BK-GT5T5T5T530213G-BKR5R5R5R5202 39BK-BRCT5303 14BR-BKCR5203 40BK-SP-530415S-BKP+520441Y-BLT6T6T6T630516BL-YR6R6R6R6205 42Y-OCT630617O-YCR6206 43Y-GP-630718G-YP+6207 44Y-BRT7T7T7T730819BR-YR7R7R7R7208 45Y-SETU48CT7309 20S-YETUGDCR7209 46V-BLETU48P-731021BL-VETUGDP+7210 47V-OT8T8T8T8311 22O-VR8R8R8R821148V-GETU48CT8312 23G-VETUGDCR8212 49V-BRETU48P-831324BR-VETUGDP+8213 50V-SGNDGNDGNDGNDGND300 25S-VGNDGNDGNDGNDGND200 8-24
CLEARING SYSTEM-DETECTED TROUBLES Table 8-C. 25 Pair Connector to Backplane Designations (Contd) 8-25
CLEARING SYSTEM-DETECTED TROUBLES Emergency Transfer Unit Trouble If the Emergency Transfer Unit (ETU) will not enter the power failure mode, do the following steps: 1.Unplug the cable bringing the control signal from port seven/eight on the Call Processor CP to the ETU. This cable terminates in a modular jack that is inserted in a modular plug labeled CPU on the left-hand side of the ETU. 2.If the ETU goes into the power failure mode, the Call Processor is probably faulty or there is a wiring problem. Plug the cable back in, then reset the Call Processor by removing and restoring power to the system. If the ETU still does not go into the power failure mode, the Call Processor CP must be replaced. 3. If the ETU does not go into the power failure mode after the control cable was unplugged in Step 1, the ETU is faulty and must be replaced. If the ETU remains in the power failure mode continuously (preventing normal operation of the system), follow these steps: 1.At the ETU, unplug the cable bringing the control signal from the Call Processor. 2.Using a modular jack breakout box and voltmeter, check to see that 48 volts is present between pins 1 and 2 and pins 3 and 6 of the control cable from the Call Processor. 3.If the above voltages are present, the ETU is faulty and should be replaced. 4.If the above voltages are not present, either the Call Processor or the cable is faulty and should be replaced. 8-26
CLEARING USER-REPORTED TROUBLES User-reported troubles are usually associated with voice or data terminal equipment or trunks. They can result from system-detected errors and are often solved by clearing system error conditions or alarms. This section presents trouble-clearing techniques and procedures for user- reported troubles. Maintenance routines for data terminals and Asynchronous Data Units (ADUs) are not contained in this section (although some basic routines for clearing administration equipment troubles are included). Manuals covering data terminals and data modules are listed in Section 10 Reference Documentation. Maintenance for auxiliary devices that are customer provided is the responsibility of the user. Administration Equipment Troubles Administration equipment that is connected to the system on a dedicated basis includes the System Administration Terminal (SAT), Station Message Detail Recording (SMDR), and Digital Tape Unit. Symptoms: Terminal dead or functioning intermittently. Messages contain garbage characters. Procedures: 1. 2. 3. 4. Check ac power connection. Check cabling to cabinet. Check administered settings for terminal from SAT (see Administration Manual for your system). Settings should be for 8-bit word length; no parity; space (0) for bit 8. Check pin 20 of EIA connector for DTR signal. Signal should be steady at greater than or equal to +3.0 volts with respect to pin 7 (ground). 9-1