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ATT Spirit 308/616 Administration Manual

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    							How to Customize
    Getting Started
    When you have finished your customizing plans you are ready to actually customize the system.
    You must do all customizing from telephone set 10, which may be either a 6-button or a
    24-button set. For some customization procedures, all telephone sets in the system must be idle,
    so you will want to choose a time when people are not using the telephones. For telephone
    customization, the telephone being customized must be idle.
    If you wish, you can plan future needs while you customize. If your system is not at capacity
    (for instance, you have four lines and ten telephones in your 
    SPIRIT system now, but plan to
    expand to six lines and sixteen telephones in the future) you may customize the unequipped
    lines and extensions now. For proper operation of AUTOMATIC LINE SELECTION, you
    should customize LINE TYPE as Unavailable for the unequipped lines.
    Following are step-by-step instructions for customizing.
    STEP 1 SET CONTROLLER ADMINISTRATION SWITCH TO “ON”
    See the picture of the controller on page 3.
    STEP 2 PRESS ONE OF THE INTERCOM BUTTONS ON TELEPHONE SET 10
    Intercom button press times out after five seconds.
    STEP 3 PRESS SPEAKER (or lift the receiver) 
    You will hear a dial tone.
    STEP 4 DIAL * 0 (zero)
    You will hear a confirmation tone. If you do not hear the confirmation tone, check the
    administration switch on the controller.
    STEP 5 INSTALL ADMINISTRATION OVERLAY ON TELEPHONE SET 10
    (This step is not necessary if you are going to reset features back to the installed setting or enter
    SpeedCall numbers and do no other customization.) Install the administration overlay provided
    in the pocket on the back cover of this manual. The ENTER ADMIN light will be on to show
    that the system is ready for administration. No calls may come in to or go out from telephone
    set 10 during customization.
    STEP 6 CHOOSE TYPE OF CUSTOMIZATION
    The chart on page 9 shows four customizing choices at the top. The chart also shows what
    customizable features are reached through each choice. Using the chart as a guide, make
    the appropriate choice.
    l Dial 0 to reset the system. All sets except set 10 must be idle. If a telephone set other
    than set 10 is in use, you will hear a busy tone and you will not be able to reset the system.
    l Dial 1 to customize the system.
    l Dial 2 to customize the telephones.
    l Dial 3 to enter or erase numbers in the system SpeedCall memory.
    STEP 7 COMPLETE CUSTOMIZATION
    Following the instructions on pages 12-17, complete the customization type chosen in STEP 6.
    10Administration Manual 
    						
    							STEP 8 CONTINUECUSTOMIZATION
    If you wish to continue with another customization type, press the ENTER ADMIN button
    and repeat steps 6 and 7. For example, if you complete the desired customization under System
    Customization and want to continue with Telephone Customization, press the ENTER ADMIN
    button and repeat steps 6 and 7.
    STEP 9 EXIT CUSTOMIZATION
    When customization is complete, replace the receiver (or press SPEAKER). Return the
    administration switch on the controller to the OFF position to guard against accidental
    administration. 
    Also, unless the administration switch is set to OFF you will not be able
    to program personal 
    SpeedCall numbers for set 10. Remove the administration overlay and
    replace in the pocket on the back cover of this manual.
    System Reset
    CAUTION: Use of reset eliminates all customization.
    If you dialed 0 in STEP 6, and if all telephone sets except set 10 are idle, you can reset the
    system to the installed settings given on pages 4 and 5. Enter the system reset code 09009. If all
    telephones are not idle, you will hear the busy signal. If you make a mistake you will hear the
    error tone, and you must exit reset to try again. If you enter the reset code successfully you
    will hear the confirmation tone and system and telephone features will be returned to installed
    settings. 
    SpeedCall numbers will not be affected.
    To exit you may replace the receiver or press SPEAKER, or, if you want to continue customizing
    features, press the ENTER ADMIN button to reenter administration at STEP 6.
    Customizing the System
    If you dialed 1 in STEP 6 you began customizing the system. The following features may be
    programmed in any order, and you may exit customizing after changing any feature, leaving
    unchanged features at previously-set choices. You may also use system customization
    to check the setting of a feature. You do not have to make changes once you have begun to
    customize.
    Any of the procedures may be exited by one of the following actions:
    l pressing the FEATURE button to customize another feature
    l pressing the ENTER ADMIN button to go back to STEP 6
    l hanging up the receiver or pressing SPEAKER to exit customization
    Valid digits will be followed by a confirmation tone and the indicator lights will reflect the
    new settings. Customization automatically  exits that feature. Invalid digits will be followed
    by the error tone and customization continues in that feature until a valid choice is entered or
    you exit the feature.
    When you are customizing features for which the setting can be changed for each incoming
    line in the system, you do not have to press the FEATURE button for each line. Press all the
    line buttons for which you want the same setting.
    EXAMPLE: Your system has the capacity for six incoming lines. Lines 1 and 2 are PBX
    lines. Lines 3 and 4 are outside lines. Lines 5 and 6 are not used (unavailable).
    PROCEDURE: Press FEATURE, then dial 4. Press line buttons 1 and 2. Dial 3. Press
    line buttons 5 and 6. Dial 1 (You do not have to customize lines 3 and 4 because the
    installed setting is outside line.)
    The indicator light of a selected line button will flash rapidly. If you have selected a line and then
    change your mind and do not want to select that line, simply press the line button again.
    Administration Manual 11 
    						
    							Customizing the System
    n AUTOMATIC PRIVACY
    Press FEATURE. Dial 1.
    All the line indicator lights will show the current system-wide privacy status. If the lights
    are ON, privacy is ON. If the lights are OFF, privacy is OFF. To change the privacy status,
    enter one of the following:
    DIAL
    INDICATOR LIGHT
    SETTING
    1OFFPrivacy Off
    2ONPrivacy On (installed)
    n TOLL CALL CHECK
    Press FEATURE. Dial 2.
    All the line indicator lights will go OFF. If you are required to dial 1 before placing toll calls,
    enter 1; otherwise, enter 2. Possible choices are 1 Required (installed) or 1 Not Required.
    n HELD CALL REMINDER
    Press FEATURE. Dial 3.
    All of the line indicator lights will go OFF. Enter the number of minutes for the held call
    reminder. If you enter 0 the feature is turned off and no held call reminder will be provided.
    You may also enter 1,2,3, or 4, meaning that the held call reminder will be provided
    after 1,2,3, or 4 minutes. The preset time interval is 1 minute.
    n LINE TYPE
    Press FEATURE. Dial 4.
    Each line indicator light will show the current status for that line. If a light is ON, the line
    is set as an Outside Line. If a light is OFF, the line is set as an “unavailable line,” that is,
    not part of your system. You should set as Unavailable, lines that are not part of your system
    (if, for instance, you have a “616” system but have only four incoming telephone lines, you
    should customize two lines Unavailable). If, the light is flashing an even flash, the line is set
    as a PBX/Centrex Line. To change the setting for any individual line(s), press the line button(s)
    and dial 1,2 or 3 (see table, below). You may press more than one line button to make the
    change on more than one line. If you dial the number without pressing a line button first you
    will hear the error tone.
    DIAL
    INDICATOR LIGHTSETTING
    1OFFUnavailable Line
    2ONOutside Line (installed)
    3
    Even FlashPBX/Centrex Line
    12 Administration Manual 
    						
    							Customizing the System
    n PBX/CENTREX LINE ACCESS CODES
    n
    Press FEATURE. Dial 5.
    All of the line indicator lights will go off.
    To ENTER a system-wide PBX/Centrex dial code.
    Dial the desired dial code. Press ADD button. You will hear the confirmation tone when
    the code is added. If there are already four other codes programmed you will hear the error
    tone. The digit 9 is preset as the PBX/Centrex code, so there is room for three other codes. You
    may, of course, erase the 9 code if you wish.
    To ERASE a system-wide PBX/Centrex dial code.
    Dial the code you wish to erase. Press DROP. You will hear the confirmation tone when
    the code is erased. If the code is not there to be erased, you will hear the error tone.
    To ERASE all codes.
    Press DROP. Dial *. Press DROP. You will hear the confirmation tone if you successfully
    followed the DROP procedure.
    You may continue to enter or erase codes or you may exit the feature.
    EXTERNAL ALERT
    Press FEATURE. Dial 6.
    Each line indicator light will show the current external alert status for that line. To make
    changes, press the line button(s) for the line(s) on which you wish to make a particular
    change and dial one of the digits from the table below. You may press more than one line
    button to make the change on more than one line. If you enter a digit without first pressing
    a line button you will hear the error tone.
    DIAL
    INDICATOR LIGHTSETTING
    1OFFNever use external alert
    2ONExternal alert when Night Service is on (installed)
    3Even FlashExternal alert when Night Service is off
    4“Wink” (Short ON, Long OFF)External alert always on
    n DIAL TYPE
    Press FEATURE. Dial 7.
    Each line indicator light will show the current dialing type for that line. If the light is OFF,
    that line is set for touch tone dialing. If the light is ON, the line is set for dial pulse
    dialing. To change the dialing type for a line or lines, press the line button(s) and dial the
    appropriate digit from the table below. Y
    OU may press more than one line button to make
    the change on more than one line. If you enter a digit without first pressing a line button
    you will hear the error tone.
    DIAL
    INDICATOR LIGHTSETTING
    1OFFTouch Tone
    2ONDial Pulse (installed)
    Administration Manual 13 
    						
    							Customizing Each Telephone
    If you dialed 2 in STEP 6 on page 10, you began Telephone Customization (see the chart
    on page 9). All these features are customized on a set-by-set basis, meaning you must enter
    the telephone set number before customizing. The changes you make on set 12, for example,
    will not be made on set 14, or any other, unless you specifically copy a customizing set-up
    from one telephone set to another. Making changes via Telephone Customization is not always
    necessary for all telephone sets. You may, for example, want to leave all the telephones at the
    installed setting for a feature except one set.
    EXAMPLE: All of the telephone sets except set 16 are used by employees who should
    not be restricted. Set 16, however, is in the lobby, and is used by company visitors.
    You would want to set the outside service on the lobby telephone to Toll Restricted,
    leaving the other telephones Unrestricted.
    Any of the procedures may be exited by one of the following actions:
    l pressing the FEATURE button to customize another feature
    l pressing the STATION button to customize another telephone set
    l pressing the ENTER ADMIN button to go back to STEP 6 on page 10
    l pressing the COPY TO button to copy the customization on this telephone to another telephone
    l hanging up the receiver (or pressing SPEAKER) to exit customization.
    Valid digits will be followed by a confirmation tone and the indicator lights will reflect the new
    settings. This completes the customization of that feature. Invalid digits will be followed by an
    error tone. You would then enter a valid digit or exit the feature.
    When you are customizing features for which the setting can be changed for each incoming line
    in the system, you do not have to press the FEATURE button for each line. Press all the line
    buttons for which you want the same setting. For example, if you are customizing “LINE USE
    PERMISSION” and you wish to make lines 4,5 and 6 No Permission, you would press
    FEATURE, dial 1, press line buttons 4,5 and 6, and dial 1.
    The indicator light of a selected line button will flash rapidly to let you know which line you
    are currently customizing. If you have pressed a line button and then change your mind and do
    not want to select that line, simply press the line button again.
    To customize a telephone:
    Press STATION and dial the intercom extension number, or, if you are using a 24-button
    telephone, just press the auto-dial button for that extension.
    If the telephone is busy you will hear a busy signal and you must press STATION again or
    exit to wait until the telephone is not busy before you can customize it. You can go ahead and
    choose another telephone extension to customize, or you may choose to leave telephone
    customization.
    COPY TO is a useful procedure if you plan identical customizing for more than one set. If you
    wish to copy the telephone customization you have completed for a telephone to another
    telephone, use the COPY TO feature (see page 17). If you wish to copy the telephone custom-
    ization to all the other telephones in the system, use the COPY TO ALL feature (see page 17).
    14Administration Manual 
    						
    							Customizing Each Telephone
    n
    n
    LINE USE PERMISSIONS
    Press FEATURE. Dial 1.
    Each line indicator light will show the telephone set’s current permission for that line. Choose
    the line(s) for which you wish to set the same permission by pressing the line button(s). Dial
    the appropriate digit (see list below). You may press more than one line button to make the
    change on more than one line. If you enter a digit without first pressing a line button you will
    hear the error tone.
    DIAL
    INDICATOR LIGHTSETTING
    1OFFNo Permission
    2ONFull Permission (installed)
    3Even FlashAnswer Only
    AUTOMATIC LINE SELECTION
    Press FEATURE. Dial 2.
    Each line indicator light will reflect the current status for that line. To change the status for
    the individual line(s), press the line button(s) for which you want the same setting and dial one
    of the valid digits (see table, below). You may press more than one line button to make the
    change on more than one line. If you enter a digit without first pressing a line button you will
    hear the error tone.
    DIAL
    INDICATOR LIGHTSETTING
    1OFFNot Eligible for Automatic Line Selection
    2ONEligible for Automatic Line Selection (installed)
    Lines customized without Full Permission from the telephone set being customized will
    as Not Eligible for Automatic Line Selection. Selecting such a line will be ignored.show
    NOTE: Automatic Line Selection provides the dial tone when you pick up the receiver without
    having to first select a line by pressing a line button. Customizing all lines as not eligible will
    mean that the user must select a specific line every time a call is made.
    Administration Manual 15 
    						
    							Customizing Each Telephone
    n LINE RINGING OPTIONS
    Press FEATURE. Dial 3.
    Each line indicator light will show the current ringing option for that line. To change the
    option for individual line(s) on that telephone, press the line button(s) and dial a valid digit
    from the table below. You may press more than one line button to make the change on more
    than one line. If you enter a digit without first pressing a line button you will hear the
    error tone.
    DIALINDICATOR LIGHT
    SETTING
    1OFFNo Ring
    2ONNormal Ring (installed)
    3Even FlashAbbreviated Ring
    4“Wink” (Short ON, Long OFF)Delayed Ring
    Lines that have been customized as No Permission will show No Ring. Selecting such lines
    will be ignored.
    nNIGHT RINGING
    Press FEATURE. Dial 4.
    All the line indicator lights will show the current night ringing option for this telephone.
    To change the night ringing option for this set, dial one of the digits from the following table:
    DIALINDICATOR LIGHT
    SETTING
    1OFFNormal Ring (Disregards customized LINE
    RINGING OPTIONS when Night Service is on.)
    2ONLines ring according to programmed LINE
    RINGING OPTIONS whether Night Service is on
    or off. (installed)
    n OUTSIDE SERVICE
    Press FEATURE. Dial 5
    All the line indicator lights will show the current overall outside service for the telephone set.
    To change
    DIAL
    1
    2
    3
    the overall outside service for the set, dial one of the digits from the following table.
    INDICATOR LIGHT
    OFF
    ON
    Even Flash
    16Administration Manual
    SETTING
    Outward Restricted
    Unrestricted 
    (installed)
    Toll Restricted 
    						
    							Customizing Each Telephone
    n COPY TO
    To copy the feature choices from this telephone set to another set press COPY TO. The COPY
    TO indicator light will go on, all of the line indicator lights will go off. While the COPY TO
    indicator light is on, dial an intercom extension number or, if using a 24-button set, press the
    auto-dial button for the desired set. The telephone set being copied to must not be busy. If you
    hear a busy tone, cancel the COPY TO button again. All of the telephone customization settings
    for the set being customized will be copied to the specified telephone set and you will hear a
    confirmation tone. The COPY TO light indicator will go off. To do another copy, repeat
    the process.
    To cancel a copy, press the COPY TO button again without dialing the intercom extension number.
    Copy To All
    To copy the set-up on this telephone to all other telephone sets on the system, press COPY TO,
    then press *. All the telephones in the system except telephone set 10 must be idle.
    Exiting Telephone Customization
    Press FEATURE to customize another telephone feature on the same telephone.
    Press COPY TO to copy the settings on that telephone to another telephone.
    Press STATION and dial the set number (or press the auto-dial button on a 24-button set)
    to start customizing telephone features on another set.
    Press ENTER ADMIN to go back to STEP 6 on page 10.
    Replace the receiver (or press SPEAKER if you were using the speakerphone while custom-
    izing) to exit system administration.
    Administration Manual 17 
    						
    							Company 1 CARPENTER, WATKINS, and SEPULVEDA, Attorneys at Law
    † Installed Setting 
    						
    							Examples Of Systems
    Planning the customizing of your communications system requires considering the needs of
    your company. Since each company is unique, two business profiles are provided to show you
    how these systems may be customized. The system planners are shown for each business to
    help give you a better understanding of how to complete your own system planner.
    COMPANY 1
    CARPENTER, WATKINS, and SEPULVEDA, Attorneys at Law
    Company 1 is a law firm with a receptionist/secretary who answers all calls. There are three
    incoming lines and six telephone sets. (They have a 
    SPIRIT system with a capacity of three
    incoming lines and eight telephone sets.) Three of the telephone sets, numbers 13, 14, and 15
    are on the desks of the three partners of the firm. Telephone set 10 is used by the
    receptionist/secretary. Telephone set 11 is on the desk of the paralegal assistant. Telephone
    set 12 is in the lobby.
    The following customizing decisions may be made for this company:
    Automatic Privacy—On (installed setting, no customizing required)
    Toll Call Check—dialing 1 is required (installed setting, no customizing required)
    Held Call Reminder— one minute (installed setting, no customizing required)
    Line Type—all lines are available as outside lines (installed setting, no customizing required)
    PBX/Centrex Line Access Codes —not a PBX or Centrex line, so a code is not applicable
    External Alert —The system does not have the optional external alerter, so this may be left
    at the installed setting.
    Dial Type—local service is touch tone. All lines should be customized touch tone.
    Line Use Permission —all telephones have full use of all lines (installed setting, no customizing
    required)
    Automatic Line Selection— all lines for all telephones available for automatic line selection
    (installed setting, no customizing required)
    Line Ringing Options—All lines on set 10 are left at normal ringing, which is the installed
    setting. All lines on sets 11, 13, 14, and 15 are customized for delayed ringing, giving the
    receptionist/secretary the chance to answer the line first. Telephone set 12, which is in the
    lobby and offered as a convenience for visitors, is customized for no ringing on all lines.
    Night Ringing— normal ringing in night operation for all accessible lines on all telephones.
    This way, if the receptionist/secretary is not there, anyone at any telephone in the system will
    be alerted immediately to an incoming call.
    Outside Service—all telephone sets except set 12 are unrestricted, which is the installed
    setting. Set 12, which is accessible to visitors, is customized toll restricted.
    Administration Manual 19 
    						
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