ATT Spirit 308/616 Administration Manual

							AT&T
SPIRIT
®
Communications System
Model 308/616
Administration Manual 
						

							LIMITED WARRANTYAND LIMITATION OF LIABILITY
AT&T Information Systems, Inc. (“AT&T”) warrants to you that your SPIRIT® Communications System (“SPIRIT system”)
will be free from defects in material and workmanship when title to your SPIRIT system passes to you. If you notify AT&T
that your SPIRIT system fails to operate as warranted within one year of the date title to your SPIRIT system passes to you,
AT&T will, at its option, repair or replace the component or components of your SPIRIT system that fail to operate as warranted.
Any repair or replacement components may be new or refurbished and will be provided on an exchange basis. If AT&T determines
that your SPIRIT system component cannot be repaired or replaced, AT&T will refund the purchase price to you.
If you purchased your SPIRIT system directly from AT&T, AT&T will perform warranty repair on your premises in accordance
with the terms and conditions of AT&T’s “Business Day” or “Around-the-Clock” warranty plans depending on which you have
selected. The details of AT&T’s warranty plans may be obtained by calling or writing to AT&T. If you purchased your SPIRIT system
from an Authorized AT&T Dealer, you will be covered by AT&Ts Authorized Dealer Warranty Plan during the warranty period.
Contact your Authorized Dealer for details of AT&T’s Authorized Dealer Warranty Plan. AT&T’S OBLIGATION TO REPAIR,
REPLACE OR REFUND IS AS SET FORTH ABOVE AND IS YOUR EXCLUSIVE REMEDY.
The limited warranties provided above do not cover damages, defects, malfunctions or product failures caused by:
- Failure to follow AT&T’s installation, operation or maintenance instructions;
- Failure to provide an appropriate electrical environment for the equipment;
- Unauthorized modification or alteration of the SPIRIT system or its components;
- Product abuse, misuse or the negligent acts of persons not under the reasonable control of AT&T, or;
- Actions of third parties and acts of God other than power surges.
This limited warranty applies only to a SPIRIT system purchased directly from AT&T or purchased directly from an Authorized
AT&T Dealer. This limited warranty does not apply to SPIRIT systems purchased or operated outside the United States.
You may be required to provide AT&T with proof of purchase before AT&T will perform any warranty repair or provide any
warranty replacements.
EXCEPT AS SPECIFICALLY SET FORTH ABOVE, AT&T, ITS AFFILIATES, SUPPLIERS AND DEALERS MAKE NO
WARRANTIES, EXPRESS OR IMPLIED, AND SPECIFICALLY DISCLAIM ANY WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE.
EXCEPT FOR PERSONAL INJURY, THE LIABILITY OF AT&T, ITS AFFILIATES, SUPPLIERS AND DEALERS FOR ANY CLAIM,LOSS, DAMAGE OR EXPENSE FROM ANY CAUSE WHATSOEVER, REGARDLESS OF THE FORM OF THE ACTION,
WHETHER IN CONTRACT, TORT OR OTHERWISE, SHALL NOT EXCEED THE LESSER OF DIRECT DAMAGES PROVEN
OR THE REPAIR OR REPLACEMENT COST OF THE SPIRIT SYSTEM OR THE SPIRIT SYSTEM’S PURCHASE PRICE. IN
NO EVENT SHALL AT&T, ITS AFFILIATES, SUPPLIERS AND DEALERS BE LIABLE FOR INCIDENTAL, RELIANCE, CON-SEQUENTIAL OR ANY OTHER INDIRECT LOSS OR DAMAGE (INCLUDING LOST PROFITS OR REVENUES SUSTAINEDOR INCURRED IN CONNECTION WITH THE SPIRIT SYSTEM). THIS LIMITATION OF LIABILITY SHALL SURVIVE FAILURE
OF THE EXCLUSION REMEDY SET FORTH IN THE LIMITED WARRANTY ABOVE.
This limitation of liability shall apply to all users of SPIRIT systems and shall apply whether or not the above limited warranty applies.
INSTALLATION/MAINTENANCE INFORMATION
There are several types of installation and maintenance plans available from AT&T and/or your dealer. Please call your AT&T
sales representative or authorized dealer for details.
For warranty service, contact your authorized dealer or call the AT&T Hoteline listed below.
You may place your
AT&T Sales and Service
Label here
Prior to calling the Hotline refer to the Testing and Troubleshooting pages in the Customer Installation Instructions.
Record the following information:
AT&T Account Number
.
Number of outside/PBX lines
Number of telephones 
						

							Introduction
The SPIRIT Communications System, Model 308/616, consists of a CONTROLLER that
controls the system, 
TELEPHONE SETS, and some optional equipment. Outside telephone lines
from your local telephone company or from a PBX, or switchboard, system are connected to
the controller. The controller is connected to all the telephones in the system.
Customizing (Section 1)
The SPIRIT Communications System can be customized to fit the needs of your company.
This means that, as the administrator of the system, you will be able to change how some features
operate. The system can be used just as it is installed. You may, however, want to take
advantage of some of the customizing options. You can do as much or as little customizing as
you choose. Section 1 of the manual tells you how to customize the system.
Customization is easy to do. Think of your system as flexible and easy to change. As you use
the system you may think of other changes you want to make, so don’t be concerned that you
have to make all your customizing decisions when you start to use the system.
SpeedCall Numbers (Section 2)
SpeedCall, a number memory, is an important timesaver for your users. There are two kinds of
SpeedCall numbers: personal and system. Personal numbers are stored by the user and are
available only at the telephone where they are stored. System numbers are stored in the system
memory by you. This section tells you how to store system 
SpeedCall numbers.
Additional Information (Section 3)
This section includes additional information about features, optional equipment, and how to
make changes in your system.
TABLE OF CONTENTS
Introduction1
Parts of the System3
SECTION 1 Customizing
Description of Features that May be Customized
Confirmation and Error Tones
How to Use the System Planner and the Customizing
Parts of the Telephone Sets
System Planner
Customization Chart
How to Customize
Examples of Systems
4
4
6
Chart6
7
8
9
10
18
SECTION 2 SpeedCall22
Storing System SpeedCall Numbers23SpeedCall Directory28
SECTION 3 Additional Information24
The System Attendant24
System Changes24
Using with a PBX/Centrex System24LINE AUX Jacks (Dedicated Lines and Power Failures)25
Optional Accessories25
Special Feature Information25
Index29
Administration Manual1 
						

							Parts Of The System
CONTROLLER
Mounted near the incoming telephone
lines. On top of the controller iSthe Administration Switch, which must
be turned ON when customizing the
system.
MUSIC ON HOLD
VOLUME CONTROL
OPTIONAL EQUIPMENT
Optional equipment may include a
“music on holds” source (usually a
radio). an external alert “buzzer.” andpublic address speaker.
LINE AUX (Line Auxiliary)
Dedicated lines for
computer modems. answer/
record machines. and for use
during power failures.
INCOMING TELEPHONE LINES
(also called Network Interface Jacks)
TELEPHONE SETSBoth
may
have6-Buttonbe used.
only oneSets and 24-ButtonSome systems maykind of set, other
systems may have both kinds.
NOTICE: While reasonable efforts were made to ensure that the information
in this document was complete and accurate at the time of printing, AT&T
assumes no responsibility for any errors. Changes or corrections to the
information contained in this document may be incorporated into future
reissues.
Administration Manual3 
						

							SECTION 1 Customizing
Following is a list and brief description of the features you can change. There are two kinds
of features, 
SYSTEM FEATURES and TELEPHONE FEATURES. When you customize a system
feature, you have made a change in the whole system. In this manual, information about system
features is always printed with a grey background.
When you customize a telephone feature, the change is made for one telephone extension only.
In this manual, information about telephone features is always printed with a green background.
Description of Features that May be Customized
System Features (instructions for customizing begin on page 11)
n AUTOMATIC PRIVACY— This feature prevents others from joining your call without your
permission. If privacy is 
On, other users in the system must be added to a call through con-
ferencing or a special release of privacy. If privacy is 
Off, another user can join a telephone
conversation by pressing the line button that the call is on. (Possible settings are On and Off.
Installed setting is On.)
n TOLL CALL CHECK— If you are in an area that requires a “l” before every toll call, leave this
at the preset value of 
1 Required. If your local telephone service does not require a “l” before
dialing a toll call, change the setting to 
1 Not Required. If you must dial an access digit in order
to make an outside call, you have PBX or Centrex lines. If you have PBX or Centrex lines, the
SPIRIT system will not check for a toll call until after the code is dialed. if the PBX/Centrex code
and lines are correctly customized. Calls will be checked only for telephones that have been
customized as Toll Restricted. (Possible settings are 1 Required and 1 Not Required. Installed
setting is 1 Required.)
n HELD CALLREMINDER— The system can remind a user that a call is on hold. You can set the
number of minutes it will wait before providing the reminder. 
(Possible settings are Zero for no
reminder, 
One, Two, Three, or Four Minutes. Installed setting is One Minute.)
n LINE TYPE— All incoming lines are either PBX/Centrex Lines or direct Outside Lines. If your
system is not at incoming-line capacity you have 
Unavailable Lines. (For example, if you have
two incoming lines on a system that has three incoming line jacks on the controller, line 3 is
Unavailable). Find out how many incoming lines you have, and customize Unavailable Lines as
such for proper operation of AUTOMATIC LINE SELECTION. 
(Possible settings are Unavailable
Line, Outside Line, 
and PBX/Centrex Line. Installed setting is Outside Line.)
n PBX/CENTREX LINE ACCESS CODES— If you have PBX/Centrex lines, a code is necessary
to dial an outside call. By entering the code(s) required, you will allow the 
SPIRIT system to
check for toll calls and automatically insert pauses in SpeedCall numbers on PBX/Centrex lines.
(Up to four one- or two-digit codes may be entered. One code, the digit 9, is already installed for
your convenience, but may be removed or changed.) For further information see page 24.
n EXTERNAL ALERT— If an optional external alerter (buzzer) is part of your system, you can
set when it will turn on for each line. (Possible settings are Never, Night Only, Day Only, and
Always. Installed setting is Night Only.) NOTE: Night Only and Day Only are determined by
whether Night Service is on or off (see User Manual).
n DIAL TYPE— Set each line for the kind of service you have with your local telephone company.
(Possible settings are Touch Tone and Dial Pulse. Installed setting is Dial Pulse).
4Administration Manual 
						

							Telephone Features (instructions for customizing begin on page 14)
Telephone customization is used to make different telephones in the system work in different
ways.
n LINE USE PERMISSION. You can assign each line of each telephone one of the following
permissions.
l No Permission. The telephone may not use that line at all except when a call on that line
is transferred to it.
l Full Permission. The user may place and answer calls on that line. (Installed setting).
l Answer Only Permission. The user may answer calls or retrieve held calls on that line.
n AUTOMATIC LINE SELECTION. This feature provides the dial tone when you pick up the
receiver, without having to first select a line by pressing a line button. Customizing all lines
as 
Not Eligible will mean that the user must select a specific line every time a call is made.
A line that has 
Full Permission can be set as Eligible, which means it can be used by simply
picking up the receiver, or 
Not Eligible, which means the line button will have to be pressed
first to use that line. If lines that are not assigned to buttons on the telephone are set as 
Eligible
for AUTOMATIC LINE SELECTION, the setting is ignored. (Installed setting is Eligible.)
n LINE RINGING OPTIONS. You can assign to any line (with Full or Answer Only Permission)
of any telephone one of the following ringing options for incoming calls.
No Ring. The line does not ring for incoming calls.
Normal Ring. The line rings normally. (Installed setting).
Abbreviated Ring. The line rings for 12 seconds only.
Delayed Ring. The line does not start ringing until 12 seconds after the call comes in.
n NIGHT RINGING OPTIONS. You can assign to each telephone one of the following options.
The options you assign are in effect when Night Service (see User Manual) is on.
Normal Ring. When Night Service is on, the telephone will disregard customized LINE
RINGING OPTIONS 
and ring normally for all permitted lines.
Programmed Ring. The telephone will ring the same whether Night Service is on or off.
(Installed Setting).
n OUTSIDE SERVICE. You can assign an outside service to each telephone in the system. The
outside service determines the types of outside calls that may be made from that telephone.
The three choices are the following:
Outward Restricted. No outside calls may be placed at that telephone except 911 and
unrestricted system 
SpeedCall numbers. — See page 22.
Unrestricted. Calls may be placed at that telephone with no restriction. (Installed setting).
Toll Restricted. No toll calls may be placed at that telephone except 911 and unrestricted
System 
SpeedCall numbers. — See page 22.
Administration Manual 5 
						

							Confirmation and Error Tones
Throughout this manual you are told that you will receive a confirmation tone after valid key
presses and an “error” tone when key presses are not valid. If you would like to hear the
confirmation and error tones before you start customizing the system, complete the following
exercise:
To hear a confirmation tone:
l Press INTERCOM.
l Lift handset (or press SPEAKER).
l Dial #2.
To hear an error tone:
l Press INTERCOM.
l Lift handset (or press SPEAKER).
l Dial * 0.
l Press MEMORY.
l Dial 28.
How to Use the System-Planner and the Customization Chart
A System Planner is provided on page 8 to guide you in planning how you will customize your
system. Record your decisions on the planner. You may want to use pencil so that you can
make changes in the future. Sample planners are illustrated on pages 18-21, along with the
reasons for the customizing decisions for two fictitious companies. If you are undecided
about what customizing decisions you want to make for your system, reading those examples
may be helpful.
When the System Planner is complete you can start customizing your system. The Customization
Chart on page 9 may be all you will need to complete the customization of your system.
If you wish more detailed instructions, however, read pages 10 through 17.
If you use the Customization Chart on page 9, remember to follow the dotted line path. As
on the System Planner, grey-shaded areas are the system features and green-shaded areas are
the telephone features.
6Administration Manual 
						

							Parts Of The Telephone Sets
MESSAGE WAITING INDICATORShows that the user has a message
waiting.
HANDS-FREE ANSWER INDICATORShows the status of the Hands-FreeAnswer on lntercom feature. Turnedon and off using the MUTE/HFAI button. 
VOLUME CONTROLAdjusts the volume of the ringer, speaker, andreceiver.
MUTE/HFAI BUTTON andINDICATOR LIGHTUsed to turn off the sound to the other
party. Also used to turn on and off the
Hands-Free Answer on Intercom feature.
SPEAKER BUTTON andINDICATOR LIGHTUsed to turn the speakerphoneon and off.
MEMORY BUTTONUsed to store and dial SpeedCall numbers.
MESSAGE WAITING INDICATORShows that me user has a message
waiting.
HANDS-FREE ANSWER INDICATORShows the status of me Hands-Free
Answer on Intercom feature. Turned
on and off using the MUTE/HFAI button. 
VOLUME CONTROLAdjusts the volume of the ringer, speaker, andreceiver.
MUTE/HFAI BUTTON andINDICATOR LIGHTUsed to turn off the sound to the other
party. Also used to turn on and off the
Hands-Free Answer on Intercom feature. 
SPEAKER BUTTON andINDICATOR LIGHTUsed to turn the speakerphone on and off.
MEMORY BUTTONUsed to store and dial SpeedCall numbers.
6-BUTTON TELEPHONE
24-BUTTON TELEPHONE
LINE BUTTONS (1-6) andINDICATOR LIGHTSUsed for placing and receiving outsidecalls.
INTERCOM BUTTONS andINDICATOR LIGHTSUsed for placing and receivingintercom calls.
RECALL/DROP BUTTONUsed to disconnect a call withouthanging up.
HOLD/PAUSE BUTTONUsed with the HOLD feature. Also used toinsert a pause into a number stored inmemory.
TRANSFER BUTTONUsed to transfer a call to anotherintercom extension.
CONFERENCE BUTTONUsed to add lines or intercom
extensions to a call.
DIALUsed to dial outside calls, intercomcalls, and features.
PROGRAMMABLE BUTTONS (26. 27) andINDICATOR LIGHTSMay be Programmed tor one of several
functions according to the need of the
user.
AUTO-DIAL BUTTONS (10-25) andINDICATOR LIGHTSUsed for calling intercom
extension numbers and
personal SpeedCall numbers.
LINE BUTTONS (1-6) andINDICATOR LIGHTSUsed for placing and receiving
outside calls.
INTERCOM BUTTONS andINDICATOR LIGHTSUsed for placing and receiving
intercom calls.
RECALL/DROP BUTTONUsed to disconnect a call without
hanging up.
HOLD/PAUSE BUTTONUsed with the HOLD feature. Also used to
insert a pause into a number stored in
memory.
TRANSFER BUTTONUsed to transfer a call to another
intercom extension.
CONFERENCE BUTTONUsed to add lines or intercom
extensions to a call.DIALused to dial outside calls,
intercom calls. and features.
Administration Manual 7 
						

							System Planner
Use this page to plan the customization for your system.
CUSTOMIZING
EACH TELEPHONE
LINE USEAUTOMATIC LINE
PERMISSION
SELECTION
No Permission
Full Permission†Not EligibleEligible†LINES
CUSTOMIZING
THE SYSTEMLINE RlNGlNGOPTIONSNIGHT RINGINGOUTSIDE SERVICE
No RingNormal Ring†Abbreviated RingDelayed Ring
INCOMING LINE 1Outward Restricted
Unrestricted †
Toll Restricted Normal RingProgrammed Ring†AUTOMATIC PRIVACY
Off —
On † —
TOLL CALL CHECK
1 Required † 
1 Not Required 
HELD CALL REMINDER
0 No Reminder 
1 Minute † 
2 Minutes 
3 Minutes 
4 Minutes 
LINE TYPE
Unavailable Line
Outside Line †
PBX/Centrex Line
LINES
1_2_3_4_5_6_
PBX/CENTREXLINE ACCESS CODES
lnstalled Is 9 † Telephone Number
———
Answer OnlyLINESLINES
SETLOCATION123456123456
123456
EXAMPLE
INCOMING LINE 2
10CUSTOMIZING SET
Telephone Number
11———
12
13 
INCOMING LINE 3
Telephone Number
———
14 
15 
16 
17
 INCOMING LINE 4
18 Telephone Number
———
EXTERNAL ALERT
Never
Night Only †
Day OnlyAlways
LINES
1_2_3_4_5_6_
DIAL TYPETouch Tone
Dial Pulse †
LINES
1_2_3_4_5_6_† Installed selling(No customizing
necessary for this
selling)
19 
20
lNCOMING LINE 5
21 Telephone Number
———
22 
23
INCOMING LINE 624Telephone Number
———
25 
† Installed Setting 
						

							Customization ChartSAMPLE ADMINISTRATION OVERLAY
Follow this chart to perform all your customizing duties.
A more detailed set of instructions starts on page 10.
n To get a different line of features, press ENTER ADMIN (at l ).
n To customize another feature in the same row, press
FEATURE.
n To leave customization mode, hang up. Replace overlay in pocket. 
Don’t forget to turn the administration switch OFFAT CONTROLLER
when you are finished customizing your system.
n Light patterns indicate current setting:
OFF is 1
ON is 2
Even Flash is 3
Wink (short on, long off) is 4
TURN ADMINISTRATION SWITCH ON
AT TELEPHONE SET 10PRESS INTERCOM
LIFT receiver (or press speaker)
DIAL * 0 (Confirmation tone)
INSTALL Administration Overlay
SYSTEM RESETSYSTEM SPEEDCALL(to return to Installed settings)DIAL 1DIAL 2DIAL 3 CUSTOMIZING THESYSTEMCUSTOMIZING EACHTELEPHONEDIAL 0All other telephones
must be Idle
CHANGE A NUMBER:
ERASE A NUMBER:DIAL 09009All other telephones
must be idlePRESS STATlONl Dial telephone numberl Press MEMORY6-Button Sets DIAL extension number
24-Button Sets PRESS auto-dial buttonl Press MEMORYl Enter two-digit code of number
l Enter two-digit code of numberto be erased
to be changedl Listen for confirmation tone
To customize anotherl Listen for confirmation tone
Repeat these steps for each
telephone set, press STATION.Repeat these steps for each telephonetelephone number to be erased.
number to be changed.
Follow any dotted Iine path.
Choose only those features you wish to change.
AUTOMATIC PRIVACY
TOLL CALL CHECKHELD CALL REMINDERLINE TYPEPBX LINE
EXTERNAL ALERTDIAL TYPE
PRESS FEATURE
PRESS FEATUREPRESS FEATUREPress FEATUREACCESS CODES
PRESS FEATUREPRESS FEATUREPRESS FEATURE
DIAL 1
DIAL 2DIAL 3DIAL 4
DIAL 5DIAL 6DIAL 7
1 OffTo enter a code:
DIAL—DIAL— 1 “1” Required †0 No reminderPRESS line button(s)PRESS Iine button(s)PRESS Iine button(s)
2 On †
1 One minute †DIAL code
1 Touch Tone
2 “1” Not Required1 Never
DIAL —
— 1 Unavailable LinePRESS ADD
2 Night Only †
DIAL — 2 Two minutesTo Drop a code:
DIAL codeDIAL— 3 Day Only2 Dial Pulse †
3 Three minutesDIAL —2 Outside Line †
PRESS DROP
3 PBX/Centrex line4 Always
4 Four minutes
To erase all codes:
PRESS DROP
PRESS *
PRESS DROP
(lnstalled code is 9)
† lnstalled Setting
LINE USE PERMISSION
PRESS FEATURE
DIAL 1
PRESS line button(s)
1 No Permission
DIAL — 2 Full Permission †
3 Answer OnlyAUTOMATIC
LINE SELECTION
PRESS FEATURE
DIAL 2
PRESS Iine button(s)
DIAL —1 Not Eligible
2 Eligible †LINE RlNGING
OPTIONS
PRESS FEATURE
DIAL 3
PRESS line button(s)
1 No Ring
DIAL— 2 Normal †
3 AbbreviatedNIGHT RINGING
PRESS FEATURE
DIAL 4
DIAL— 1 Normal Ring
2 Programmed Ring †OUTSIDE SERVICE
PRESS FEATURE
DIAL 5
1 0utward Restricted
DIAL —2  Unrestricted †
3 Toll RestrictedCOPY TO TELEPHONE
PRESS COPY TO
DIAL extension number
24 Button Sets PRESS
auto dial button
COPY TO All
PRESS COPY TO
PRESS *
All other telephones must
4 Delayed
be idle