ATT DEFINITY Communications System Generic 2, Syste, 85, 7407 Plus Voice Terminal Instructions Manual

							Display Features
Date/Time  Shows you the date and time. Use as a handy calendar and clock.
Inspect  Shows you call-related information for an incoming call when you are
already active on a call. Use to identify and screen new calls.
Message Retrieval  Allows you to retrieve messages left for you that have lit your
message light. Will also let you retrieve messages for other telephones, if you are so
authorized by your System Manager. Use to quickly and conveniently check
messages, even when you are already on a call.
Normal  Identifies current call appearance, calling/called party, and calling/called
number. Use to see who is calling you and, when placing a call, to verify the number
you have dialed.
Timer  Allows you to measure elapsed time. Use to keep track of time spent on a
call or task.
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							How to Use the Features
Many features are available for use with your 7407 Plus Voice Terminal. Because no
organization can use all of the available features, each organization must choose those
that best suit its needs. After the choices have been made, the person within your
organization who manages your telecommunication system must do any necessary
administration and label the feature buttons on individual telephones. This System
Manager can tell you how to use the features that have been administered for your
particular telephone. The procedures that follow give instructions for using some of
the more frequently used features. Features are listed alphabetically.
Special Instructions
The first time you use these procedures, you will need to customize them for yourself.
Your System Manager can supply the information required.
l
l
l
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To the right of each feature name is a box. For each feature that you have, mark a
[ 4 ] in the box if the box is blank. Voice features (Conference, Drop, Hold,
Message, Mute, Select Ring, Self-Test, and Transfer) and display features (Message
Retrieval and Normal) are already marked for you.
Most of the voice features can be activated or canceled by dialing 2- or 3-digit codes
(if they are not already assigned to a button). In the blanks provided within the
procedures, write in the feature code numbers.
To use a voice feature, you must have the handset off-hook (that is, you must pick up the
handset or turn on the speakerphone, if you have one) unless you are instructed to remain
on-hook in the procedures. You can activate or cancel most of the voice features by
dialing 2- or 3-digit codes (if they are not already assigned to a button). Write the
feature code numbers in the blanks provided within the procedures. These codes
are unique to your system; see your System Manager for the codes or to obtain more
information.
System 85 exists in several versions. In some cases, a feature operates differently
with one version than it does with another; where this occurs, the procedures
include a release (R) and version (V) notation. Be sure to follow the directions
corresponding to the release and version you are using. Ask your System Manager
if you do not know the release and version you have.
Note: If you receive an intercept tone (high-pitched, alternating high and low tone)
while attempting to use any feature, you have taken too much time to complete a step,
have made a dialing error, or do not have the feature available to you. If appropriate,
hang up or press [ 
Drop ], get dial tone, and begin at the first step.
Conventions
The following conventions are used in the procedures:
Italic procedure steps
Procedural steps in italic type are steps that you should
follow if you do not have a button assigned for the
feature.
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							[ xxxxx ]
[ Feature ] and
[ Feature xxxxx ]
[ DISPLAY INFORMATION ]
[fe3adback tone]
A box representing a call appearance that is used
exclusively for placing, receiving, or holding calls.
Boxes representing buttons that have features assigned
to them. The buttons are labeled with the feature name,
sometimes followed by an extension number or a
person’s name.
A box containing fully capitalized words represents
information shown on the display.
The tone appearing in brackets after a step indicates
what you hear after successfully performing that step.
For more information, see Tones and Their Meanings and Key Words to Know at the
end of this guide.
Quick-Reference  Lists
At the end of this guide is a set of quick-reference lists. Use the lists to record your
feature and trunk codes, Abbreviated Dialing personal list items, and frequently called
miscellaneous extensions. Once you have completed the lists, flip to that page as
needed, or make a photocopy and keep it handy.
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							Voice Features
Note: When placing and answering calls or using the voice features, you have the
option of doing so by lifting the handset or by pressing the [ 
Speaker ] button which
simultaneously activates the built-in speakerphone and built-in microphone.
Abbreviated Dialing (AD)
Note: If you hear the intercept tone while programming start over from the
beginning. Abbreviated Dialing buttons must first be assigned by your System
Manager.
To program or1
reprogram an outside
number, extension, or
feature code into a
2
personal list
3On a separate sheet of paper, jot down the outside
numbers, extensions, and feature codes you want to
program as items on your personal list (see example)
Press [ Program ] (while off-hook)
or dial Abbreviated Dialing program code (while off-hook)
[confirmation tone]
Note: This code is unique to your system and must be
obtained from your System Manager.
Press [ 
Personal List ]
or dial personal list code
1.
4
5
6
7Note: This code is unique to your system and must be
obtained from your System Manager.
Dial desired list item number (for example, 09, 01-95,
and so on, depending on list size)
[dial tone]
Dial outside number, extension, or feature code you
want to store
Note: Generally, 20 characters or digits may be stored
on each button; for any special needs, see your System
Manager.
Press [ Personal List ]
or press [ 
# ]
[confirmation tone]
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lNumber is stored
Repeat steps 3 through 6 if you want to program
additional items on the same list
Hang up or press [ 
Drop ] to end programming
lBegin again at step 1 to program another personal list
(if you want to continue programming).
Note: Record your personal list items on the
Abbreviated Dialing list in the back of this guide; group
and system lists are available from the controller of the
list or from your System Manager.
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							To place a call using a1Press [ Personal List ] or [ Group List ] or [ System List ] (while off-hook)
personal, group, oror dial appropriate Abbreviated Dialing list code (while off-
system listhook)
Note: This code is unique to your system and must be
obtained from your System Manager.
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l
lList l[dial tone]
List 2[dial tone]
List 3[dial tone]
2
Dial desired list item (1, 2, 3..., 01, 02...)
lStored number is automatically dialed
To unprogram an1
Simply program a new one over the old one by using
Abbreviated Dialingthe preceding procedure
(AD) button
To program an1
Abbreviated Dialing
(AD) button
2
3
4
5
Press [ Program ] (while off-hook)
or dial the Abbreviated Dialing program code (while off-hook)
[confirmation tone]
Note: This code is unique to your system and must be
obtained from your System Manager.
Press selected [ AD xxxxx ]
Dial the outside number, extension, or feature code you
want to store
Press [ AD xxxxx ] again[confirmation tone]
Hang up or press  [ 
Drop ] to end programming
To see number stored1
Press selected [ 
AD xxxxx ] while on-hook
on an Abbreviated
Dialing (AD) button
lStored number is shown on display
2Press [ 
Normal ] to return to normal display or repeat step
1 to see another number
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							To place a call using an1Press selected [ AD xxxxx ] (while off-hook)
Abbreviated Dialing
(AD) buttonlCall is automatically dialed
Automatic Callback
To automatically place
1Press [ Auto Callback ] before or during call attempt
another call to an
[dial or confirmation tone]
extension that isor dial Automatic Callback code before call attempt
frequently busy[dial tone]
2
3Note: This code is unique to your system and must be
obtained from your System Manager.
lIf you have an  [ Auto Callback ] button, green light goes on
until callback is completed or canceled
Hang up (within 7 seconds) or press [ 
Drop ]
lYou will receive a 3-burst priority ring when both
your telephone and the called extension are idle
Lift handset when you hear priority ring
[ringback tone]
lA call is automatically placed to extension, which
receives regular ringing
Note: Only one Automatic Callback call at a time can
be placed, and Automatic Callback is canceled after 20
to 40 minutes if the callback call is unanswered.
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							To cancel Automatic1Press [ Auto Callback ] again (while off-hook)
Callbackor dial Automatic Callback cancel code (while off-hook)
[confirmation tone]
Note: This code is unique to your system and must be
obtained from your System Manager.
lGreen light goes off
Bridging
To answer a bridged
1Press [ xxxxx ] of bridged call
call
N
Ote: If your telephone has Ringing Appearance
Preference, this step is not necessary; you will
automatically be connected to the call when you lift the
handset.
2
Pick up handset
To prevent other
bridged telephones
from entering a call (on
a per-call basis)1Press [ 
Exclusion xxxxx ] while connected to the call
Note: Pressing [ Exclusion xxxxx ] again reactivates bridging.
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							Call Coverage/Consult
To answer a call for a1
Press [ xxxxx ] of incoming call when ring begins or
co-worker for whomgreen light flashes
you are a coverage
Note: The call is not at your telephone until the light is
point
flashing.
To leave a message1Press [ Coverage Callback ] while connected to the call
telling a co-worker to[confirmation tone]
call the original caller’s
Note: To leave a message telling a co-worker to call
extension
you, activate Leave Word Calling instead.
To talk privately with a1
Press [ Transfer ] or [ Conference ] [dial tone]
co-worker after
lCall is temporarily put on hold
answering a redirected
call2
Press [ Consult ][priority ring to co-worker]
or dial co-workers extension
[single-burst ring to co-worker]
Note: This code is unique to your system and must be
obtained from your System Manager.
Note: You can privately discuss call; if co-worker is not
available, press the fluttering [ 
xxxxx ] to reconnect to
call.
If your co-worker has activated Send All Calls, you
must use [ 
Consult ] to reach your co-worker.
3
Press [ 
Transfer ] again to send call to co-worker or press
[ 
Conference ] to make it a 3-party call
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							Call Forwarding — Busy/Dont Answer
To activate Call1
Forwarding —
Busy/Don’t Answer
Note: To find out
which type of Call
Forwarding [ Call Forward ]2
activates, contact your
System Manager.
3
Press [ Call Forward ] (while off-hook)or dial Call Forwarding — Busy/Don’t Answer code (while
off-hook)[dial tone]
Note: This code is unique to your system and must be
obtained from your System Manager.
Dial extension where calls will be sent
[confirmation tone]
Note: If you hear intercept tone, you are attempting to
forward your calls to a restricted telephone, a telephone
with Call Forwarding — Follow Me activated, or a
telephone in another partition or group (if you are in a
tenant services environment). See your System
Manager for more information.
Hang up or press [ 
Drop ]
To cancel Call
1
Press [ Call Forward ] again from the extension where you
Forwarding —
activated Call Forward (while off-hook)
Busy/Don’t Answer
or dial Call Forward cancel code (while off-hook)
[confirmation tone]
Note: This code is unique to your system and must be
obtained from your System Manager.
2
Hang up
lYour calls will ring at your own telephone again
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							Call Forwarding — Follow Me
To temporarily redirect1
all calls to an extension
or outside number of
your choice
Note: To find out
which type of Call
Forwarding [ Call Forward ]2
activates, contact your
System Manager.Press [ 
Call Forward ] (while off-hook)
or dial Call Forwarding — Follow Me code ( while off-hook)
[dial tone]
Note: This code is unique to your system and must be
obtained from your System Manager.
Dial extension or number where calls will be sent
[confirmation tone]
Note: You may hear a half ring for each call forwarded
after you have activated this feature and hung up.
Also, some telephones may have restrictions on where
calls can be forwarded; see your System Manager.
To cancel Call
1
Forwarding — Follow
Me
2
Press [ Call Forward ] again from the extension where you
activated Call Forward (while off-hook)
or dial Call Foward cancel code (while off-hook)
[confirmation tone]
Note: This code is unique to your system and must be
obtained from your System Manager.
Hang up
lYour calls will ring at your own telephone again
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