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ATT DEFINITY Communications System Generic 1 And Generic 3 And System 75, 7444 Voice Terminal Users Guide
ATT DEFINITY Communications System Generic 1 And Generic 3 And System 75, 7444 Voice Terminal Users Guide
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To add a call you’ve putPress [ Conference Ring ][dial tone]on hold to another call Held call light continues to flutter; current call you’re connected to light also flutters You are given a new call appearance Press [ xxxxx ] of call on hold (first call) Press [ Conference Ring ] again All parties are now connected To drop the last party Press [ Drop Test ] added to a conference callLast party you added is dropped You remain connected to other parties Note: Parties other than the last one must disconnect to be released from the conference call. 1 2 3 1 1 l l l l l Drop4 To disconnect from aPress [ Drop Test ]normal call and obtain dial tone without hangingNote: If pressed during a conference call, the last up the handsetparty added will be dropped, and you will remainconnected to the other parties. 17
Hold 4 To keep a call on hold while you answer another call, make a call, or perform some other task1 2 1Press [ Hold ] Green light flutters Note: If you put a conference call on hold, the other l parties remain connected. To answer a new call 1 Press [ Hold ] while active on another Green light flutters l l l Press [ xxxxx ] of incoming call You are connected to incoming call To return to held call Press [ xxxxx ] of held call You are connected to held call Note: If you are active on a call and you press the [ xxxxx ] of the held call, the active call will be dropped. Intercom (Automatic/Dial) [ringback tone] To make a call to yourPress [ Icom Auto xxx ] predetermined Automatic Intercom partnerSpecial intercom ring is sent Note: If call is unanswered, press [ Go to Cover ] while call is ringing if you want to redirect it to coverage. To dial a call to aPress [ Icom Dial xxx ][dial tone] member of your Dial Intercom groupGreen light goes on steadily Dial group member’s 1- or 2-digit code [ringback tone] Special intercom ring is sent 1 1 2 l l l Note: If call is unanswered, press [ Go to Cover ] while call is ringing if you want to redirect it to coverage. 18
Last Number Dialed To answer any Pick up handset intercom call lYou are connected to call Note: If you are active on another call, first press [ Hold ] , then press flashing [ xxxxx ] . To automatically redial the last number you dialed (extension, outside number, or trunk/feature code)1 1 2 Press [ Last Dialed ] or Dial Last Number Dialed code (up to 24 digits) [ringback tone] Wait for called party to answer Leave Word Calling (LWC) To leave a message afterPress [ LWC ] before hanging up your handset dialing an extension[confirmation tone] (when your call is not answered, you hear a l lMessage light goes on at called voice terminal coverage or busy tone,Note: If reorder tone is heard, message is not stored; or you have been put try again. on hold) Note: To do this, you must have a [ LWC ] button. To leave a message Press [ LWC ] without ringing anor Dial Leave Word Calling code extension[dial tone] 1 1 2Dial extension[confirmation tone] Message light goes on at called voice terminal 19
To cancel a Leave Word Press [ Cancel LWC ] Calling message or Dial Leave Word Calling Cancel code Note: You cannot cancel [dial tone] a message left for an AUDIX subscriber.1 2 Dial extension [confirmation tone] Note: If reorder tone is heard, message is not canceled; try again. Message4 To retrieve a message See your System Manager for instructions regarding when your Message lightyour local message retrieval procedures. For is on procedures for using the Voice Message Retrieval feature, see “Voice Message Retrieval” later in this section. For procedures for using the Message Retrieval feature, see “Message Retrieval” in the section titled Display Features. Note: Use the Mute button in one of the following ways. If your voice terminal has the Speakerphone feature, use the Mute button to turn off the microphone associated with the built-in speakerphone or the handset. If your voice terminal has the Speaker (listen-only) function, the Mute button affects only the handset. This feature has no effect on an external speakerphone attached to your voice terminal. To prevent the otherPress [ Mute ] party from hearing you Red light goes on and other party cannot hear you When you are ready to resume conversation with the other party, press [ Mute ] again Red light goes off and other party can hear you again Note: When the voice terminal is set for the Speaker (listen-only) feature, the light next to [ Mute ] will go on whenever the speaker is activated. The Mute feature turns off automatically when you hang up, or switch from the speakerphone to the handset or from the handset to the speakerphone. 20 1 Mute4 l l 1 2 l l
Priority Calling To place a priority call (3-burst ring) 1 2 3Press [ Priority ] Dial extensionor Dial Priority Calling code [dial tone] [ringback tone] Wait for called party to answer Note: If your call is not answered and you wish to redirect it to coverage, press [ Go to Cover ] while call is ringing. To change a regular callPress [ Priority ] into a priority call (when Wait for called party to answer you hear a call waiting ringback tone)Note: If you still receive a call waiting ringback tone, wait a few minutes and try again. 1 2 Reset Speakerphone You can adjust the speakerphone to the surrounding room acoustics to provide optimal performance. Use the Reset Speakerphone feature in the following ways: lWhenever you move your voice terminal to another place (even in the same room) lWhenever the green light next to [ Speaker Reset Spkr ] flutters intermittently Note: You may also use this feature when you are on a call in the unlikely event that your speakerphone makes a squealing noise during the call. When you press [ Select ] and [ Speaker Reset Spkr ] , your speakerphone will adjust itself to normal for that call. (No tones will be heard.) When you hang up from the call, you need to use the Reset Speakerphone feature again to set your speakerphone for future calls. You can initiate the Reset Speakerphone feature when your handset is on-hook, or during a call in which you are using the built-in speakerphone. (If a call is in progress, you will not hear the tones, and the new speakerphone adjustment is reset for only the duration of that call.) Important: If there has been an interruption in power (such as, the system has just been powered up again, or you have plugged in the voice terminal at another location), the light next to [ Speaker Reset Spkr ] flutters intermittently until you reset the built-in speakerphone. 21
Remember that you can use the Reset Speakerphone feature only if your voice terminal is set for the Speakerphone feature (as opposed to the Speaker feature). To adjust the Press [ Select ] speakerphone to the Green light next to [ Select ] goes on steadilysurrounding room acoustics 1 2 Press [ Speaker Reset Spkr ] l l l l Green light next to [ Select ] goes off Green light next to [ Speaker Reset Spkr ] flutters intermittently You hear a series of tones as the speakerphone performs an acoustic test of the environment. When the tones stop, your built-in speakerphone is ready for use. Select Ring (and Ringer Volume)4 To select a While on-hook, press [ Select ] personalized ringGreen light goes on steadily Press [ Conference Ring ] Green light next to [ Select ] winks; current ringing pattern plays and repeats every 4 seconds 1 2 3 4 l l l l l Display shows [ Personal Ring #x ] (x will be a number from 1 to 8) Continue to press [ Conference Ring ] to cycle through all 8 ringing patterns When you hear the desired ringing pattern, press [ Select ] again Your new ring is set; green light next to [ Select ] goes off Note: If you receive a call, go off-hook, or lose power during selection, process is interrupted and you must start again. If you lose power after you have selected your personalized ring, you will have to select your ring pattern again. To adjust the volume ofTo raise the volume, press the right half of the the tone ringer on yourVolume control button labeled [ s ] ; voice terminalto lower the volume, press the left half of the Volume control button labeled [ t ] 1 Display shows [ Ringer L > > > > H ] (There are 8 possible volume settings. On the display, 1 arrow is the lowest setting, and 8 arrows is the highest setting) 22
Self-Test4 To test the lights and ringer of your voice terminal 1 2 3While on-hook, press [ Select ] Green light goes on steadily Press and hold [ Drop Test ] The following occurs: Ringer sounds; Message and Select Ring lights and two columns of lights directly above dial pad go on steadily for one second and then go off First column of lights to right of dial pad goes on steadily for one second and then goes off Second column of lights to far right of dial pad goes on steadily and then goes off Display also goes on Release [ Drop Test ] to end test l l l l l l Ringer and lights return to pretest state; green light next to [ Select ] goes off Note: If ringer or lights do not respond during test, notify your System Manager. Send All Calls To send all calls (exceptPress [ Send All Calls ] (while on-hook) priority calls) immediatelyor Dial Send All Calls code to coverage [confirmation tone] Note: You may hear a ring-ping tone from your voice terminal as each call is forwarded. To cancel Send All CallsPress [ Send All Calls ] again (while on-hook) or Dial Send All Calls Cancel code 1 1 [confirmation tone] 23
Speaker Note: Your voice terminal is set for either the Speaker (listen-only) or the Speakerphone (listen and talk) function. Check with your System Manager to see which of these two features you can use. You can use the Reset Speakerphone feature only if your voice terminal is set for Speakerphone (listen and talk). feature. To place a call without lifting the handset, or to use speaker with any listening-only activity (such as, monitoring a call on which you have been put on hold or for retrieving messages) Note: In order for the other party to hear you, you must speak through the handset. Use the following procedures if your voice terminal is set for the Speaker (listen only) 1 2 3 Press [ Speaker Reset Spkr ] Note: If your voice terminal is set for the Speaker feature, the Mute feature is activated and the light next to [ Mute ] goes on whenever you use the speaker. Pressing [ Mute ] while you are on a call using the handset affects only the microphone associated with the handset. To mute the microphonePress [ Mute ] associated with the handset so the other partyRed light goes on and other party cannot hear you cannot hear youPress [ Mute ] again to resume talking to other party through handset Red light goes off and other party can hear you again To activate the speaker Press [ Speaker Reset Spkr ] l l Place call or access selected feature Adjust speaker volume if necessary To raise the volume, press the right half of the Volume control button labeled [ s ] ; to lower the volume, press the left half of the Volume control button labeled [ t ] The display shows [ Speaker L > > > > H ] (There are 8 possible volume settings. On the display, 1 arrow is the lowest setting, and 8 arrows is the highest setting) while using the handset1 2 1 l l l l Green light next to [ Speaker ] and the red light next to [ Mute ] go on steadily The speaker is active, and the handset is turned off. 24
1 2 3 To turn off the speaker Pick up handset and return to handset Green light next to [ Speaker Reset Spkr ] and red light next to [ Mute ] go off l l l Speakerphone Speaker goes off To end a call (while handset is on-hook and only speaker is active)1 1 Press [ Speaker Reset Spkr ] Green light next to [ Speaker Reset Spkr ] and red light next to [ Mute ] go off Note: If you are uncertain whether your voice terminal is set for the Speaker button (listen-only) feature or the Speakerphone (listen and talk) feature, check with your System Manager. Use the following procedures if your voice terminal is set for the Speakerphone (listen and talk) feature. For directions on using the Reset Speakerphone feature, see “Reset Speakerphone” in this section. To place/answer a call without lifting the handset, or to use speakerphone with any feature Press [ Speaker Reset Spkr ] Green light goes on steadily Place or answer call, or access selected feature Adjust speakerphone volume if necessaryl l l To raise the volume, press the right half of the Volume control button labeled [ s ] ; to lower the volume, press the left half of the Volume control button labeled [ t ] The display shows [ Speaker L > > > > H ] (There are 8 possible volume settings. On the display, 1 arrow is the lowest setting, and 8 arrows is the highest setting) Note: The Volume control does not affect an external speakerphone attached to your voice terminal. 25
To prevent other party Note: If the Speakerphone feature is not active, the from hearing you Mute feature turns off the microphone associated with the handset (not the speakerphone). 1 2 1 1 2 1Press [ Mute ] Red light goes on and other party cannot hear you Press [ Mute ] again to resume talking to party Green light goes on next to [ Speaker Reset Spkr ] Hang up handset l l l l l Red light goes off and other party can hear you again To change from speakerphone to handsetPick up handset and talk Green light goes off next to [ Speaker Reset Spkr ] To change from handsetPress [ Speaker Reset Spkr ] to speakerphone To end a callPress [ Speaker Reset Spkr ] again to hang up Green light next to [ Speaker Reset Spkr ] goes off Transfer4 To send present call to another extension or outside number 1 2 3 l l l 4Press [ Transfer ][dial tone] Present call is put on hold Dial number that call is to be transferred to [ringback tone] Remain on line and announce call; if no answer or busy, return to held call by pressing its [ xxxxx ] Press [ Transfer ] again Call is sent to dialed number Note: Only calls from another extension can be sent to an outside number; you cannot transfer a call from an outside number to another outside number. Hang up 26