ATT DEFINITY Communications System Generic 1 And Generic 3 And System 75, 7410 Plus Voice Terminal Users Guide

							To program/reprogram an
outside number,
extension, or feature code
into a personal list1
2
3
4
5
6
7
8
On a separate sheet of paper, jot down the outside
numbers, extensions, and/or feature codes you want to
program as items on your personal list(s) (see example
to the left)
Note: Each phone number or feature code is stored
as a separate item.
Pick up handset
[dial tone]
Press [ Program ]
or Dial Program code
[dial tone]
Dial Personal List number (1, 2, or 3)
[dial tone]
Dial list item (1, 2, 3...)[dial tone]
Dial number you want to program (up to 24 digits)
Note: If you are programming an outside number, be
sure to include a trunk code, if applicable.
Press [ 
# ][confirmation tone], [dial tone]
lNumber is stored
lRepeat Steps 5-7 if you want to program
additional items on the same list; press [ 
Drop/Test ]
and begin again at Step 1 if you want to program
items on another list
Hang up or press [ 
Drop/Test ] to end programming
Note: Record your personal list items on the
Abbreviated Dialing list in the back of this booklet;
group, system, and enhanced lists can be obtained
from the System Manager.
[dial tone] To place a call using a
1
Dial appropriate AD list code:
personal, group, system,
lList 1
or enhanced list
lList 2
lList 3
2Dial desired list item (1, 2, 3...)
lCall is dialed
Note: You can program a list code on one of your
AD buttons for quicker access to a list. To place a
call, simply press the AD button and then dial the
desired list item.
8 
						

							Automatic Callback
To automatically place
1Press [ Auto Callback ] during call attempt
another call to an[confirmation tone]
extension that was busy,
did not answer, or
lGreen light goes on steadily until callback is
returned a call waitingcompleted or canceled
ringback toneNote: If you send your calls to coverage after
activating Automatic Callback, your callback calls
will still ring at your extension and will not be
redirected to coverage.
2Hang up
lYou will get a 3-burst priority ring when the
extension you attempted to call becomes available
Note: After you activate Automatic Callback, the
system monitors the called extension. That extension
becomes available after the called party completes
a call.
3Lift handset when you hear priority ring
lA call is automatically placed to the extension,
which receives regular ringing
Note: Automatic Callback is automatically canceled
after 30 minutes or if the callback call is unanswered.
To cancel
1Press [ 
Auto Callback ] again (while on-hook)
Automatic Callback
or Dial the Automatic Callback Cancel code
[confirmation tone]
lGreen light goes off
9 
						

							Bridging
To answer a bridged call
1
Press [ xxxxx ] of bridged call
Note: If your voice terminal has Ringing Appearance
Preference, this step is not necessary; you will
automatically be connected to the call when you lift
the handset.
To use Manual Exclusion
1Press [ 
Exclusion xxxxx ] while connected to the call
to prevent other bridged
Note: Pressing [ 
Exclusion xxxxx ] again reactivates
terminals from entering a
bridging.
call (on a per call basis)
Call Coverage
To answer a call for a
co-worker for whom you
are a coverage point1Press [ xxxxx ] of incoming call when ring begins or
green light flashes
Note: If your voice terminal has Ringing Appearance
Preference, this step is not necessary; you will
automatically be connected to the call when you lift
the handset. Also, the call is not at your voice
terminal until the green light is flashing.
To leave a message for a1Press [ 
Coverage Callback ] while connected to the call
co-worker to call the[confirmation tone]
original caller’s extension
Note: To leave a message for a co-worker to call you,
activate Leave Word Calling instead.
To talk privately with a1Press [ 
Transfer ]
co-worker after answering
Call is put on hold
a redirected call
l
2
Press [ Consult ][priority ring to co-worker]
or Dial co-worker’s extension
Note: You can privately discuss the call at this time;
if your co-worker is not available, press the fluttering
[
 xxxxx ] to reconnect to call.
3Press [ 
Transfer ] again to send call to co-worker or
press [ 
Conference/Ring ] to make it a 3-party call
10 
						

							Call Forwarding All Calls
To temporarily redirect all1
calls to an extension or
outside number of your
choice
2
3Press [ Call Forward ]
or Dial Call Forward code
[dial tone]
Note: If you have console permission, next dial the
extension number whose calls are to be forwarded;
receive dial tone.
Dial extension or number where calls will be sent
Note: Some voice terminals have restrictions on
where calls can be forwarded
(see your System Manager).
Hang up[confirmation tone]
Note: You may hear a ring-ping tone from your voice
terminal as each call is forwarded.
1
Forwarding
l
To cancel Call
Press [ Call Forward ] again (while on-hook)
or Dial Call Forward Cancel code
[confirmation tone]
Your calls will now ring at your own
voice terminal
Call Park
To park a call at yourNote: If a [ Call Park ] button has been assigned to your
extension (for retrieval atvoice terminal, simply press [ 
Call Park ] and hang up;
any extension)otherwise, follow the instructions below.
1Press [ 
Transfer ][dial tone]
2
Dial Call Park code
[confirmation tone]
3
Press [ 
Transfer ] again
lCall is parked
4
Hang up
To return to a call parked1
Press [ 
Call Park ]
at your extensionor Dial the Answer Back code
and then your extension number
lYou are connected to call
11 
						

							To retrieve a parked call1
Pickup handset or press [ Speaker Reset Spkr ]
from any extension[dial tone]
2Dial Answer Back code[dial tone]
3Dial extension number where call is parked
[confirmation tone]
Note: If you receive intercept tone, parked call has
been disconnected or retrieved by someone else.
Call Pickup
To answer a call placed to
1Press [ Call Pickup ]
a member of your pickup
or Dial Call Pickup code
group when your voice
Called voice terminal stops ringing
terminal is idle
l
l
You are connected to ringing call
To pick up a call while
1Press [ 
Hold ]
you are active on another
Present call is put on hold
call
l
l
Green light flutters
2Press [ 
Call Pickup ]
lCalled voice terminal stops ringing
lYou are connected to incoming call
Note: To return to held call after completing pickup
call, press fluttering [ 
xxxxx ]
Conference4
To add another party to a1
Press [ Conference Ring ][dial tone]
call (for a total of up to
6 parties)
lPresent call is put on hold, and you are given a
new call appearance; all other parties remain
connected to each other
2
Dial number of new party and wait for answer
Note: You can privately discuss the call with the new
party at this time; if no answer or busy, press
fluttering [ 
xxxxx ] to return to held call.
3
Press [ 
Conference Ring ] again
lAll parties are now connected
lRepeat Steps 1-3 for additional conference
connections
12 
						

							To add a call you’ve put
1
Press [ Conference/Ring ]
[dial tone]
on hold to another call
lHeld call light continues to flutter; current call
you’re connected to
light also flutters
lYou are given a new call appearance
2Press [ 
xxxxx ] of call on hold (first call)
3
Press [ 
Conference/Ring ] again
lAll parties are now connected
To drop the last party
1
Press [ 
Drop/Test ]
added to a conference call
lLast party you added is dropped
lYou remain connected to other parties
Note: Parties other than the last one must disconnect
to be released from the conference call.
Drop
3
To disconnect from a
1Press [ Drop/Test ]
[dial tone]
normal call and obtain
dial tone without hangingNote: If pressed during a conference call, the last
up the handsetparty added will be dropped and you will remain
connected to the other parties.
13 
						

							Hold3
To keep a call on hold
1Press [ Hold ]
while you answer another
lGreen light flutters
call, make a call, or
perform some other taskNote: If you put a conference call on hold, the other
parties remain connected.
To answer a new call
1Press [ 
Hold ]
while active on another
lGreen light flutters
2
Press [ 
xxxxx ] of incoming call
lYou are connected to incoming call
To return to held call1
Press [ 
xxxxx ] of held call
lYou are connected to held call
Note: If you are active on a call and you press the
[ 
xxxxx ] of the held call, the active call will be
dropped.
Intercom (Automatic/Dial)
To make a call to1
your predetermined
Automatic Intercom
partner
l
To dial a callPress [ 
Icom Auto xxx ][ringback tone]
Special intercom ring is sent
Note: If call is unanswered, press [ 
Go to Cover ] while
call is ringing if you want to redirect it to coverage.
1
to a member of your
Dial Intercom groupPress [ 
Icom Dial xxx ]
lGreen light goes on steadily[dial tone]
2
Dial group member’s 1- or 2-digit code
[ringback tone]
lSpecial intercom ring is sent
Note: If call is unanswered, press [ 
Go to Cover ] while
call is ringing if you want to redirect it to coverage.
14 
						

							To answer any
1Pick up handset
intercom call
lYou are connected to call
Note: If you are active on another call, first press
[ 
Hold ] , then press flashing [ xxxxx ]
Last Number Dialed
To automatically redial
1Press [ Last Dialed ]
the last number youor Dial Last Number Dialed code
dialed (extension, outside(up to 24 digits)[ringback tone]
number, or trunk/feature
Wait for called party to answer
code)2
Leave Word Calling (LWC)
To leave a message after
1Press [ LWC ] before hanging up your handset
dialing an extension
[confirmation tone]
(when your call is not
answered, you hear a
lMessage light goes on at called voice terminal
coverage or busy tone,
Note: If reorder tone is heard, message is not stored;
or you have been put
try again.
on hold)
Note: To do this,
you must have a
[ 
LWC ] button.
To leave a message
1Press [ 
LWC ]
without ringing an
or Dial Leave Word Calling code
extension
[dial tone]
2
Dial extension
[confirmation tone]
lMessage light goes on at called voice terminal
15 
						

							To cancel a Leave Word1Press [ Cancel LWC ]
Calling messageor Dial Leave Word Calling Cancel code
Note: You cannot cancel[dial tone]
a message left for an2Dial extension[confirmation tone]
AUDIX subscriber.
Note: If reorder tone is heard, message is not
canceled; try again.
Message3
To retrieve a message
1See your System Manager for instructions regarding
when your Message lightyour local message retrieval procedures. For
is onprocedures for using the Voice Message Retrieval
feature, see “Voice Message Retrieval” later in
this section.
Priority Calling
To place a priority call
1Press [ Priority ]
(3-burst ring)or Dial Priority Calling code
[dial tone]
2
Dial extension[ringback tone]
3
Wait for called party to answer
Note: If your call is not answered and you wish to
redirect it to coverage, press [ 
Go to Cover ] while call
is ringing.
To change a regular call
1Press [ 
Priority ]
into a priority call (when
2
Wait for called party to answer
you hear a call waiting
ringback tone)Note: If you still receive a call waiting ringback tone,
wait a few minutes and try again.
16 
						

							Select Ring (and Ringer Volume)4
To select a
1While on-hook, press [ Select ]
personalized ring
lGreen light goes on steadily
2
Press [ 
Conference/Ring ]
lGreen light next to [ Select ] winks; current ring
pattern plays and repeats every 4 seconds
3
Continue to press [ 
Conference/Ring ] to cycle through all
8 ring patterns
4When you hear the desired ring pattern, press
[ 
Select ] again
lYour new ring is set; green light next to [ Select ]
goes off
Note: If you receive a call, go off-hook, or lose power
during selection, process is interrupted and you must
start again. If you lose power after you have selected
your personalized ring, you will have to select your
ring pattern again.
To adjust ringer volume1
To raise the volume, press the right half of the
if necessaryVolume control button labeled [ 
s ] ;
to lower the volume, press the left half of the
Volume control button labeled [ 
t ]
(There are 8 possible volume settings.)
Self-Test4
To test the lights and1
While on-hook, press [ Select ]
ringer of your voice
lGreen light goes on steadily
terminal
2
Press and hold [ 
Drop/Test ]
lRinger sounds; all lights go on steadily
3
Release [ 
Drop/Test ] to end test
lRinger and lights return to pretest state; green
light next to [ 
Select ] also goes off
Note: If ringer or lights do not respond during test,
notify your System Manager.
17