ATT DEFINITY Communications System Generic 1 And Generic 3 And System 75, 7410 Plus Voice Terminal Users Guide

Send All Calls
To send all calls (except
1Press [ Send All Calls ] (while on-hook)
priority calls) immediately
or Dial Send All Calls code
to coverage
[confirmation tone]
Note: You may hear a ring-ping tone from your voice
terminal as each call is forwarded.
To cancel Send All Calls
1Press [ 
Send All Calls ] again (while on-hook)
or Dial Send All Calls Cancel code
[confirmation tone]
Speaker (and Speaker Volume)4
To place a call without
lifting the handset, or to
use speaker with any
listening-only...

To change from handset1While handset is off-hook, press [ Speaker ]
to speaker
lYou can now hang up handset and call will
remain active on speaker
To end a call while
1With handset on-hook, press [ 
Speaker ] to end call
speaker is active
Transfer4
To send present call to1Press [ Transfer ][dial tone]
another extension orlPresent call is put on hold
outside number
2Dial number that call is to be transferred to
[ringback tone]
lRemain on line and announce call;
if no answer or busy, return to held call...

Voice Message Retrieval
To retrieve your voice1
messages when your
Message light is on
2
3
4Dial the Voice Message Retrieval code
[dial tone]
Press [ 
# ]
[voice prompting]
Note: Do not press [ 
# ] if calling from someone
else’s extension; instead, dial your own extension
number and your security code, if required.
Move through the messages with these dial pad
buttons:
(Press [ 
# ] to retrieve first message)
[ 
# ] NEXT (read next message)
[ 
3 ] DELETE (erase from storage)
[ 
4 ] HELP (request...

Tones and Their Meanings
Ringing tones are produced by an incoming call. Handset tones are those which you
hear through the handset (receiver).
Ringing Tones
l1 ring — A call from another extension.
l2 rings — A call from outside or from the attendant.
l3 rings — A priority call from another extension, or from an Automatic Callback
call you placed.
lring-ping (half ring, not repeated) — A call redirected from your voice terminal to
another because Send All Calls or Call Forwarding All Calls is active....

Troubleshooting
Problem
A feature doesn’t
work as noted in
the book.1
2
3
4
There are no
Feature Codes
(such as Call
Forward code or
Send All Calls
code) written in
the appropriate
blanks in this
guide.
Problem
There’s no
dial tone.Solution
Reread the procedure and try again.
For many features you must lift the handset before you can
use the feature.
Check with your System Manager to be sure this feature
is administered on your voice terminal.
You may have an older version of the System 75 software
so...

ProblemSolution
The telephone1
Set the ringer volume to a higher level.
doesn’t ring.
2Place a test call from another extension to
your extension.
3
Check the line cord to make certain that it is securely
connected at both ends.
4
If there is still a problem, see your System Manager.
The lights do not1
Check the line cord to make certain that it is securely
go on next to the
connected at both ends.
buttons.
2
If there is still a problem, see your System Manager.
System 75 Version Notes
If you have...

Key Words to Know
activate  To begin or turn on the operation of a feature.
attendant  The person who handles incoming and outgoing calls at the
main console.
AUDIX  Audio Information Exchange, an optional voice mail and message service
that provides coverage for calls to you by recording callers’ messages and reporting
Leave Word Calling messages.
call appearance  A button used exclusively to place, receive, or hold calls. It has
an assigned extension number and is equipped with a red in-use light and a...

party  A person who places or answers a call.
personal list  One of the 4 types of Abbreviated Dialing lists; programmable by the
System Manager or by you, the user. Contains phone numbers of your choice, and
stores each of them as a single-digit list item.
personal list item  One of the 10 available slots on an Abbreviated Dialing
personal list. The first nine personal list items are given digits 1 to 9, with 0 for the
tenth item.
pickup group  A group of voice terminal users who can answer calls for...

Quick Reference Lists
Feature Codes
Feature
ABBREVIATED DIALING
List 1
List 2
List 3
Program
CALL FORWARDING
ALL CALLS
Cancel
CALL PARK
Answer Back
CodeFeature
CALL PICKUP
LAST NUMBER DIALED
LEAVE WORD CALLING
Cancel
PRIORITY CALLING
SEND ALL CALLS
Cancel
VOICE MESSAGE RETRIEVAL
Coverage
Code
26 

Trunk Codes
Abbreviated Dialing*
DescriptionCode
1
Miscellaneous
DescriptionExtension
AttendantItem
Personal List 1Personal List 2Personal List 3
No.NameNameName
2
3
4
5
6
7
8
9
0
*You may have as many as 3 personal lists, and each list can
have either 5 or 10 items; see your System Manager