ATT DEFINITY Communications System Generic 1 And Generic 3 And System 75 7401 Plus Voice Terminal Users Guide

To retrieve voice1
messages for a co-worker
2
3
4Dial Voice Message Retrieval
Coverage code[dial tone]
Dial co-worker’s extension[voice prompting]
Note: If you receive an intercept tone, see your
System Manager for further instructions.
Move through the messages with dial pad buttons
previously listed
Hang up to end Voice Message Retrieval
18 

Tones and Their Meanings
Ringing tones are produced by an incoming call. Handset tones are those which you
hear through the handset (receiver).
Ringing Tones
l
l
l
l1 ring — A call from another extension.
2 rings — A call from outside or from the attendant.
3 rings — A priority call from another extension, or from an Automatic Callback
call you placed.
ring-ping (half ring) — A call redirected from your voice terminal to another
because Send All Calls or Call Forwarding All Calls is active.
Handset...

Troubleshooting
Problem
A feature doesn’t
work as noted in
the book.
There are no
Feature Codes
(such as Call
Forward code or
Send All Calls
code) written in
the appropriate
blanks in this
guide.
Solution
1Reread the procedure and try again.
2
For many features you must lift the handset before you can
use the feature.
3
Check with your System Manager to be sure this feature
is administered on your voice terminal.
4
You may have an older version of the System 75 software
so that some features may have...

Problem
The telephone
doesn’t ring.
The lights do not
go on next to the
buttons.Solution
1
2
3
4
1
2Set the ringer volume to a higher level.
Place a test call from another extension to your
extension.
Check the line cord to make certain that it is securely
connected at both ends.
If there is still a problem, see your System Manager.
Check the line cord to make certain that it is securely
connected at both ends.
If there is still a problem, see your System Manager.
System 75 Version Notes
If you have...

Key Words to Know
activate  To begin or turn on the operation of a feature.
attendant  The person who handles incoming and outgoing calls at the main
console.
AUDIX  Audio Information Exchange, an optional voice mail and message service
which provides coverage for calls to you by recording callers’ messages and reporting
Leave Word Calling messages.
coverage  Automatic redirection of calls from an unanswered voice terminal to
another voice terminal. Redirection could be to the extension of a...

group list  One of the 4 types of Abbreviated Dialing lists; programmable only by
the System Manager. Contains telephone numbers useful to members of a specific
group, and stores each of those numbers as a 2-digit list item.
handset  The handheld part of the voice terminal which you pick up, talk into, and
listen from. Also known as the receiver.
party  A person who places or answers a call.
personal list  One of the 4 types of Abbreviated Dialing lists; programmable by the
System Manager or by you, the...

switchhook  The button under the handset in the cradle of the voice terminal.
system list  One of the 4 types of Abbreviated Dialing lists; programmable only by
the System Manager. Contains telephone numbers helpful to all system users, and
stores each of those numbers as a 2-digit list item.
System Manager  The person responsible for specifying and managing the operation
of features for all the voice and data equipment in your network.
trunk  A telecommunications channel between your switch and the...

Quick Reference Lists
Feature Codes
FeatureCode
ABBREVIATED DIALING
List 1
List 2
List 3
Program
CALL FORWARDING
ALL CALLS
cancel
CALL PARK
Answer Back
FeatureCode
CALL PICKUP
LAST NUMBER DIALED
LEAVE WORD CALLING
cancel
PRIORITY CALLING
SEND ALL CALLS
cancel
VOICE MESSAGE RETRIEVAL
Coverage