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ATT DEFINITY And System 85 7407 Plus Voice Terminal Users Guide
ATT DEFINITY And System 85 7407 Plus Voice Terminal Users Guide
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Call Park To park a call (for1 retrieval at any extension) Note: The Call Park2 button may be an Abbreviated Dialing button that has been programmed with the3 Call Park trunk code. 4 5 6 7Press [ Transfer ][dial tone] lSecond party is temporarily put on hold Press [ Call Park ] or dial Call Park trunk code[dial tone] Note: This code is unique to your system and must be obtained from your System Manager. Dial the Call Park zone number _ [confirmation tone] Dial an idle answer-back channel number [confirmation tone] Press [ Recall ] Press [ Transfer ][ringback tone] Hang up lHeld party is transferred to the answer-back channel and hears ringback tone (or music) while waiting To retrieve parked call1 Dial Call Park answer-back code [dial tone] from any extension 2 Dial channel number where call was parked [confirmation tone] Note: if you receive intercept tone, parked call has been disconnected or retrieved by another party. 17
Call Pickup To answer a call to a1 member of your pickup group when your telephone is idlePress [ Call Pickup ] (while off-hook) or dial Call Pickup code (while off-hook) Note: This code is unique to your system and must be obtained from your System Manager. lYou are connected to ringing call To answer a call to1 your pickup group while on another call 2 3Press [ Hold ] lPresent call put on hold Press an idle call appearance[dial tone] Press [ Call Pickup ] or dial Call Pickup code Note: This code is unique to your system and must be obtained from your System Manager. lCalled telephone stops ringing lYou are connected to ringing call Note: To return to held call after completing present call, press fluttering [ xxxxx ]. 18
Conference4 To add a third party to1Press [ Conference ][dial tone] a call lPresent call temporarily put on hold and you are given a new call appearance 2 Dial number of third party and wait for answer Note: You can privately discuss the call with the third at this time; if no answer or busy, press fluttering [ xxxxx ] to return to the original party. 3Press [ Conference ] again lAll parties now connected To add a call you’ve 1 Press [ Conference ][dial tone] put on hold to another 2 Press [ xxxxx ] of first callcall you’re connected to 3 Press [ Conference ] again lAll parties now connected To drop a third party1 Press [ Drop ] lYou remain connected to original party 19
Drop4 To disconnect from a1Press [ Drop ] normal call, or to drop the last party added to a conference call Hold4 To keep a call waiting1Press [ Hold ] while you answer Green light flutters another call, make al call, or perform some Note: If you put a conference call on hold, the other other task parties remain connected. To answer a new call1 Press [ Hold ] while active on anotherlGreen light flutters 2Press [ xxxxx ] of incoming call lYou are connected to incoming call To return to a held call 1 Press [ xxxxx ] of held call lYou are connected to held call Note: If you are active on a call and you press the [ xxxxx ] of the held call, the active call will be dropped. 20
Intercom (Automatic/Dial) To make a call to your1Press [ Icom Auto xxx ] (while off-hook)[ringback tone] predetermined lIntercom ring is sent Automatic Intercom partner To dial a call to a 1 Press [ Icom Dial xxx ] (while off-hook)[dial tone] member of your Dial Intercom group2 Dial group member’s 1- or 2-digit code [ringback tone] lIntercom ring is sent To answer any1 Pick up handset or press [ Speaker Reset Speaker ] intercom calllYou are connected to call Note: If you are active on another call, first press [ Hold ], then press flashing [ Icom ]. Last Number Dialed To automatically redial1Press [ Last Dialed ] (while off-hook) the last number youor dial Last Number Dialed code (while off-hook) dialed (extension, Note: This code is unique to your system and must be outside number, or trunk/feature code)obtained from your System Manager. lNumber is automatically dialed (up to 20 digits) Note: Available with DEFINITY Generic 2 and System 85 R2V4 and some R2V3 systems. Check with your System Manager to learn if the feature is available on your system. Limitations on this feature should be noted. Digits dialed via Abbreviated Dialing, feature dial codes, authorization codes, and Station Message Detail Recording (SMDR) account codes are NOT retained in memory and must be redialed for each call. To see the number you1 Press [ Last Dialed ] (while on-hook) last dialedlLast number dialed is shown 21
Leave Word Calling (LWC) To leave a message1 Press [ LWC ] any time after you complete dialing after dialing an[confirmation tone] extension (when call is not answered, or you hear a coverage or busy tone) Note: You must have a [ LWC ] button. lMessage light on called telephone goes on (if so equipped) Note: If reorder tone is heard, message is not stored; try again. To leave a message1 without ringing an extension 2 3 Press [ LWC ] or dial Leave Word Calling code[dial tone] Note: This code is unique to your system and must be obtained from your System Manager. Dial extension[confirmation tone] lMessage light on called telephone goes on (if so equipped) Hang up or press [ Drop ] To cancel a Leave1 Word Calling message (you cannot cancel messages for an AUDIX subscriber) 2 Press [ Cancel LWC ] again from the extension where you activated Leave Word Calling (while off-hook) or dial Leave Word Calling cancel code (while off-hook) [dial tone] Note: This code is unique to your system and must be obtained from your System Manager. Dial extension[confirmation tone] l Message is deleted Note: If reorder tone is heard, message is not deleted; try again. 22
Message4 To retrieve a message1 See the Message Retrieval procedures under the when your messageDisplay Features heading light is on or Ask your System Manager for local retrieval methods Mute4 Note: Use the Mute button in one of the following ways. lWhen you are talking on the handset, the Mute feature affects the handset rather than the external speakerphone attached to the telephone. lIf your telephone has the Speakerphone feature, use the Mute button to turn off the microphone associated with the built-in speakerphone or the handset. lIf your telephone has the Speaker (listen-only) feature, the Mute button turns off only the handset. The Mute light will go on whenever the speaker goes on. This feature has no effect on an external speakerphone attached to the telephone. To prevent other party1 Press [ Mute ] from hearing you lRed light goes on and other party cannot hear you 2 When you are ready to resume conversation with other party, press [ Mute ] again lRed light goes off and other party can hear you again Note: The Mute feature turns off automatically when you hang up, or switch from the speakerphone to the handset or from the handset to the speakerphone. 23
Priority Calling To place a priority call1 Press [ Priority ] (while off-hook) (3-burst ring)or dial Priority Calling code (while off-hook) [dial tone] Note: This code is unique to your system and must be obtained from your System Manager. 2 Dial extension 3 Wait for called party to answer To change a regular 1Press [ Priority ] call into a priority call (3-burst ring) when you lCalled party receives a priority call-waiting tone hear a call-waiting (3-burst ring) ringback tone2 Wait for called party to answer N Ote: If you still receive a call-waiting ringback tone, wait a few minutes and try again. Reset Speakerphone Note: If you are uncertain whether your telephone is set for Speaker (listen only) or Speakerphone (listen and talk), check with your System Manager. Use the following procedures if your telephone is set for the Speakerphone (listen and speak feature). Note: When used with [ Select ], the built-in speakerphone performs a test of the surrounding acoustical environment to provide optimal speakerphone performance. Use the Reset Speakerphone feature when you move your telephone to a different location (even in the same room), when the telephone is unplugged, or when there has been a power failure. When any of these three things happen, the light on this button will flutter to notify you that the sound level and quality needs to be reset. If you find the green light next to [ Speaker Reset Spkr ] fluttering when you return to your office, the telephone may have lost power (for example, by being unplugged or due to a power failure). In this case, you will need to readjust the speakerphone’s sound level and quality again. You can initiate the Reset Speakerphone feature when your handset is on-hook, or during a call in which you are using the built-in speakerphone in the unlikely event that your speakerphone makes a squealing noise. If a call is in progress, you will not hear the tones, and the sound quality is reset only for the duration of that call. Reset Speakerphone should be used again after hanging up from the call. 24
To adjust the1 speakerphone’s sound quality to the room acoustics 2 3Ensure that the front of the telephone is not blocked in any way and that the telephone is on a flat smooth surface Press [ Select ] lGreen light next to [ Select ], goes on steadily Press [ Speaker Reset Spkr ] l l l lGreen light next to [ Select ], goes off Green light next to [ Speaker Reset Spkr ] flutters intermittently You hear a series of tones as the speakerphone performs an acoustic test of the environment. When the tones stop, your built-in speakerphone is ready for use. The light next to [ Speaker Reset Spkr ] will turn off. If you are on a call when you press [ Speaker Reset Spkr ], you will not hear any tones. Select Button4 To use any of the1 Choose any of the following after pressing [ Select ]: features that require lthe Select button ([ Select ]) l l Press [ Drop Test ] to initiate a self-test of your telephone lights, ringer, and display. For procedures, see Self- Test in this section. Press [ Conference Ring ] to select one of 8 personalized ringing patterns for your telephone. For procedures, refer to Select Ring in this section. Press [ Speaker Reset Spkr ] to adjust the sound level and quality of your built-in speakerphone. Use whenever you move-your telephone to a different location (even in the same room), when the telephone is unplugged or when there has been a power failure. For procedures, refer to Speakerphone in this section. 25
Select Ring (and Ringer Volume)4 To select a personalized1 Press [ Select ] (while on-hook) ring lGreen light goes on 2 Press [ Conference Ring ] lGreen light next to [ Select ] flutters lCurrent ring pattern plays and repeats every 4 seconds lThe display shows[ PERSONAL RING #x ] (x will be a number from 1 to 8) 3 Continue to press [ Conference Ring ] to cycle through all 8 ringing patterns 4When you hear the desired ringing pattern, press [ Select ] again lYour new ring is set. Light next to [ Select ] goes off Note: If you receive a call, go off-hook, or lose power during selection, process is interrupted and you must begin again. If you lose power after selection you will also have to select your ring pattern again. If you select any ringing pattern other than the first one, outside calls will not be differentiated from inside calls. To adjust ringer1 To raise the volume, press the right half of the Volume volume if necessary control button labeled [ s ]. To lower the volume, press the left half of the Volume control button labeled [ t ]. lIf you have a display, it shows [ RINGER L>>>> H ] (There are 8 possible volume settings. On the display, 1 arrow is the lowest setting, and 8 arrows is the highest setting) 26