Apple power mac g4 digital audio User Manual
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TroubleshootingGeneral/Power Supply Verification - 2 3 1. Plug in a known-good power cord into the back of the com- puter. Do not turn on the computer. 2. Power Mac G4 (AGP or PCI) (see Figure 1): Connect the black lead of the volt meter to pin 16 of the 20- pin power supply connector. Connect the red lead of the volt meter to pin 9 of the power supply connector. The volt meter should measure approximately +5V. If you do not get a reading of +5V, re-check the volt meter connections and measure the voltage again. If voltage is still not present, replace the power supply; otherwise, go to the step 4. If you do measure +5V on pin 9, the power supply is likely OK. Go to the next step for further verification.
TroubleshootingGeneral/Power Supply Verification - 2 4 Figure 1. Power Supply 20-Pin Connector Pin 20 +5V Pin 19 +5V Pin 18 GND Pin 17 GND Pin 16 GND Pin 15 GND Pin 14 [Power On] Pin 13 GND Pin 12 -12V Pin 11 +3.3V +12V Pin 10 +5V TRKL Pin 9 POK Pin 8 GND Pin 7 +5V Pin 6 GND Pin 5 +5V Pin 4 GND Pin 3 +3.3V Pin 2 +3.3V Pin 1
TroubleshootingGeneral/Power Supply Verification - 2 5 3. Power Mac G4 (Gigabit Ethernet/Digital Audio) (see Figure 2): Connect the black lead of the volt meter to pin 11 of the 22- pin power supply connector. Connect the red lead of the volt meter to pin 22 of the power supply connector. The volt meter should measure approximately +28V. If you do not get a reading of +28V, re-check the volt meter connections and measure the voltage again. If voltage is still not present, replace the power supply; otherwise, go to the next step. If you do measure +28V on pin 22, the power supply is likely OK. Go to the next step for further verification.
TroubleshootingGeneral/Power Supply Verification - 2 6 Figure 2. Power Supply 22-Pin Connector Pin 22 +28V TRKL Pin 21 +5V Pin 20 +5V Pin 19 GND Pin 18 GND Pin 17 GND Pin 16 GND Pin 15 [Power On] Pin 14 GND Pin 13 -12V Pin 12 +3.3V GND Pin 11 +12V Pin 10 NC Pin 9 +3.3V Pin 8 GND Pin 7 +5V Pin 6 GND Pin 5 +5V Pin 4 GND Pin 3 +3.3V Pin 2 +3.3V Pin 1
TroubleshootingGeneral/Power Supply Verification - 2 7 4. Power Mac G4 (QuickSilver/QuickSilver 2002) (see Figure 3): Connect the black lead of the volt meter to pin 11 of the 22- pin power supply connector. Connect the red lead of the volt meter to pin 22 of the power supply connector. The volt meter should measure approximately +25V. If you do not get a reading of +25V, re-check the volt meter connections and measure the voltage again. If voltage is still not present, replace the power supply; otherwise, go to the next step. If you do measure +25V on pin 22, the power supply is likely OK. Go to the next step for further verification.
TroubleshootingGeneral/Power Supply Verification - 2 8 Figure 3. Power Supply 22-Pin Connector and 4-Pin Connector Note: The four-pin connector (P4) supplies power to the multiprocessor. Pin 22 +25V TRKL Pin 21 +5V Pin 20 +5V Pin 19 GND Pin 18 GND Pin 17 GND Pin 16 GND Pin 15 [Power On] Pin 14 GND Pin 13 -12V Pin 12 +3.3V GND Pin 11 +12V Pin 10 +25V Pin 9 +3.3V Pin 8 GND Pin 7 +5V Pin 6 GND Pin 5 +5V Pin 4 GND Pin 3 +3.3V Pin 2 +3.3V Pin 1 +12V Pin 1 +12V Pin 2 COM Pin 3COM Pin 4
TroubleshootingGeneral/Power Supply Verification - 3 0 not present, replace the power supply; otherwise, go to the next step. 8. Connect the black lead of the volt meter to pin 16 of the power supply connector for AGP and PCI models or pin 11 for Gigabit Ethernet/DIgital Audio/QuickSilver/QuickSilver 2002 mod- els. Connect the red lead of the volt meter to pin 4 of the power supply connector. The volt meter should measure approxi- mately +5V. If you do not get a reading of +5V, re-check the volt meter connections and measure the voltage again. If voltage is still not present, replace the power supply; otherwise, go to the next step. 9. Measure the voltage of pin 10 on the power supply connector. The voltage should measure approximately +12V. If you do not get a reading of +12V, re-check the volt meter
TroubleshootingGeneral/Power Supply Verification - 3 1 connections and measure the voltage again. If voltage is still not present, replace the power supply; otherwise, go to the next step. 1 0 . The testing is complete. You have just verified that the power supply is not the cause of the ÒNo apparent powerÓ symptom.
TroubleshootingGeneral/SDRAM DIMMs - 3 2 SDRAM DIMMs The Power Mac G4 uses the following types of SDRAM DIMMs: PCI/AGP/Gigabit Ethernet QuickSilvers/ Digital Audio PC-100 SDRAM PC-133 SDRAM 3.3 volt unbuffered 3.3 volt unbuffered 168-pin 168-pin 64-bit wide 64-bit wide PC-100 DIMMs from recent Power Macintosh G3 computers are compatible with Power Mac G4 (PCI Graphics/AGP Graphics/ Gigabit Ethernet) computers; DIMMs in older Macintosh computers are not. Do not use older DIMMs even if they fit into the Power Mac G4 DIMM slots. Power Mac G4 (Digital Audio) computers must use PC-133 DIMMs, not PC-100 DIMMs.