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Apple macbook pro 15 inch mid 2010 User Manual

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Page 11

© 2010 Apple Inc. All rights reserved.
 Apple Technician Guide
Basics
MacBook Pro (15-inch, Mid 2010)   

Page 12

MacBook Pro (15-inch, Mid 2010) Basics — Overview 12 2010-12-15
Overview
Specifications 
The MacBook Pro (15-inch, Mid 2010) computer features a 2.4, 2.53, or 2.66 GHz Intel dual core 
processor. For full technical specifications, refer to AppleCare Tech Specs: 
http://support.apple.com/specs/  

Page 13

MacBook Pro (15-inch, Mid 2010) Basics — Overview 13 2010-12-15
Battery Precaution and Tool
This computer contains an internal-only battery that is serviceable by Apple-authorized service 
providers only. Tamper-proof screws are employed to prevent customers from attempting to 
remove it.  Note: Before you begin any procedure, disconnect the battery from the logic board. 
Failure to do so could damage the computer.
To remove the security screws holding the battery in place, you will need a special tool,...

Page 14

MacBook Pro (15-inch, Mid 2010) Basics — Overview 14 2010-12-15
Keycap Replacement
Service packages of 78 replacement keycaps are now available in the U.S. and Canada (U.S. 
version keyboard only) for designated MacBook and MacBook Pro computers. The packages 
allow you to replace individual keycaps rather than the entire top case. 
There are four different keycap packages, based on the color of the key and the type of 
keyboard (version D and S). 
Part numberKey colorKeyboard
922-9277BlackVersion D...

Page 15

MacBook Pro (15-inch, Mid 2010) Basics — Serial Number Location 15 2010-12-15
Serial Number Location
System Serial Number on Bottom Case
Turn over the computer to see the system serial number etched on the bottom case.
Bar Code Serial Numbers on Memory Bracket
Additional bar code serial numbers are available inside the bottom case on the bracket that 
holds the memory DIMMs. The first number (13 alphanumeric characters) is for the logic board; 
the second number (11 alphanumeric characters) is the system...

Page 16

MacBook Pro (15-inch, Mid 2010) Basics — Serial Number Location 16 2010-12-15
Transferring the System Serial Number
When replacing a bottom case, retain the customer’s bottom case until the repair is complete. 
Before installing the replacement bottom case, use a fine-tip permanent marker to write the 
original system serial number legibly in uppercase box letters directly onto the inside of the 
new bottom case.
CAUTION: Take great care in deciphering the small typeface of the etched serial number 
on...

Page 17

© 2010 Apple Inc. All rights reserved.
 Apple Technician Guide 
Troubleshooting
MacBook Pro (15-inch, Mid 2010)   

Page 18

MacBook Pro (15-inch, Mid 2010) General Troubleshooting — Apple Service Diagnostics 18 2010-12-15
General Troubleshooting
Update System Software
Important: Whenever possible before beginning troubleshooting, ensure the latest software 
and firmware updates have been applied.
Apple Service Diagnostics
Run Apple Service Diagnostic to determine if any of the thermal sensors are malfunctioning. 
Replace any failing sensors. See chart below for correlation between error code and part.
NameLocation
TC0DLogic...

Page 19

MacBook Pro (15-inch, Mid 2010) General Troubleshooting — Hardware vs. Software 19 2010-12-15
Hardware vs. Software
For information on how to isolate a hardware issue from a software issue, refer to:
TS1394—Mac OS X: Troubleshooting installation and software updates 
HT2956—Troubleshooting Mac OS X installation from CD or DVD 
For information on how to troubleshoot a software issue, refer to:
HT1199—Mac OS X: How to troubleshoot a software issue 
Clamshell Service Diagnostic Read Me
Isolating video and...

Page 20

MacBook Pro (15-inch, Mid 2010) General Troubleshooting — Functional Overview 20 2010-12-15
Functional Overview
Refer to this diagram for symptoms related to MacBook Pro (15-inch, Mid 2010) logic board 
connectors.
Keyboard Backlight:
-no keyboard backlight illuminationSata Optical Drive:
-no optical drive visible on Sata bus,
-no boot from optical drive
Ram:
-no boot,
-freezes,
-kernel panic,
-video artifacts when integrated GPU is 
used (shared ram)
Camera + Camera LED +Ambient 
Light Sensor:
-no...
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