Apple ibook g4 14 inch mid 2005 User Manual
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6 - iBook G4 (14-inch Mid 2005) Troubleshooting Symptom Charts 10. Replace modem. Related article: 106592: Mac OS X: How to Use Modem AT Commands Cannot send fax 1. Check that Network connection in System Preferences is set to Internal Modem. 2. Refer to Knowledge Base article 25746: Mac OS X 10.3: Fax doesnt send. Cannot receive fax Check that Receive faxes on this computer is selected in the Print & Fax area of System Preferences. Related articles: 25731: Mac OS X 10.3: Receiving faxes...
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iBook G4 (14-inch Mid 2005) Troubleshooting - 7 Symptom Charts 6. Reseat optical drive cable. 7. Verify the logic board connection by trying a known-good optical drive and disc. 8. Replace optical drive cable. 9. Replace optical drive. The optical drive does not eject CD or DVD disc 1. Verify disc is not in use by quitting any applications that may be using the disc. 2. Press and hold Media Eject key at top right corner of keyboard. If that does not work, hold down Function (fn) key and Media...
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8 - iBook G4 (14-inch Mid 2005) Troubleshooting Symptom Charts 11. If self-powered make sure that the power supply is connected and devices LED indicates that it is getting power. 12. Replace logic board. A USB device not recognized by computer Note: If you are trying to use a serial device with a USB/Serial adapter, check with the manufacturer of the adapter for compatibility. 1. Completely shut down, then press the power button to start the computer. 2. Try known-good Apple USB keyboard...
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iBook G4 (14-inch Mid 2005) Troubleshooting - 9 Symptom Charts 3. Use the Software Update control panel to verify that the latest audio update has been installed. 4. Press the F3 key (with the fn key pressed and not pressed) to verify that mute mode is not enabled. 5. Press the F4 or F5 key (with the fn key pressed and not pressed) to check the volume setting. 6. Verify no external speakers or headphones are plugged in. 7. Shutdown computer and restart. 8. Replace top case. 9. Replace logic...
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10 - iBook G4 (14-inch Mid 2005) Troubleshooting Symptom Charts Make sure you review the section AirPort Extreme/Bluetooth Card in the Take Apart chapter before continuing. Remove AirPort Extreme/Bluetooth card. 11. Try known-good DC board. 12. Verify cable connections and check cables for damage. 13. Verify power button is connected properly to logic board, if power button is not functioning correctly or damaged, replace the top case. 14. Replace logic board. At startup, a dialog box comes up...
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iBook G4 (14-inch Mid 2005) Troubleshooting - 11 Symptom Charts 6. Reset PRAM (Press the power button, then hold down the Option-Command-P-R keys until you hear the startup chime at least one additional time after the initial startup chime). 7. Connect an external display, and check for video on external display. • If video is fine on external display, troubleshoot LCD panel and verify \ cable connections to inverter and LCD. • If video symptom is same on external display, replace logic...
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12 - iBook G4 (14-inch Mid 2005) Troubleshooting Symptom Charts 3. Important: Check the number of subpixel anomalies with the following chart: 4. If the number of subpixel anomalies exceeds the acceptable number listed in the chart, replace the LCD panel. 5. If the number of subpixel anomalies is acceptable, explain to the customer that the pixel anomalies are within speci fications, and no repair is necessary. Important: Do not release the specifications to customers. Instead, inform...
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iBook G4 (14-inch Mid 2005) Troubleshooting - 13 Symptom Charts Display shows ghosting (signal re flection) 1. Verify that cables are correctly installed and firmly seated. Check cables for damage. 2. Replace video adapter. Video (VGA adapter) No video on an external device 1. Verify monitor that is used in testing is known-good and is supported by this computer. 2. Try known-good VGA adapter. 3. Replace logic board. 4. Replace VGA adapter cable. 5. Replace logic board. Display shows...
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14 - iBook G4 (14-inch Mid 2005) Troubleshooting Symptom Charts The computer runs when plugged into a wall outlet but not on battery power 1. Reseat battery to verify battery is seated correctly with battery lock engaged. 2. Try known-good charged battery. 3. Reset the power manager by pressing the key combination Control-Option-Shift- power. Warning: Make sure you do not hold down the fn key when resetting the power manager. Warning: Resetting the power manager means you will also need to...
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iBook G4 (14-inch Mid 2005) Troubleshooting - 15 Symptom Charts 3. Reset the power manager by pressing the key combination Control-Option-Shift- power. Warning: Make sure you do not hold down the fn key when resetting the power manager. Warning: Resetting the power manager means you will also need to reset the date and time (using the Date & Time control panel). 4. Reset PRAM (Press the power button, then hold down the Option-Command-P-R keys until you hear the startup chime at least one...