Analog Devices VisualDSP 50 Licensing Guide Rev 14

VisualDSP++ 5 Licensing Guide 6-17 Troubleshooting
Problem: The serial number you have entered is no longer valid. Please 
contact Support ([email protected] or 1-800-analogd) to update 
your serial number.
Solution: VisualDSP++ has detected that the serial number you are trying 
to install is no longer valid. Certain serial numbers have been made obso-
lete over the years. Contact Support with your current serial number, and 
you will be issued with a replacement. For more information, refer...

Error Messages
6-18 VisualDSP++ 5 Licensing GuideProblem: The validation code that you entered is invalid. Please re-enter the 
code, ensuring that you type the code EXACTLY as you received it. It might be 
helpful to copy-and-paste your validation code rather than typing it manually.
Solution: VisualDSP++ detected that you entered an invalid serial num-
ber. Ensure that you have entered the correct validation code, exactly as 
given.
Validation codes are valid for a particular combination of serial...

VisualDSP++ 5 Licensing Guide 6-19 Troubleshooting
Solution: VisualDSP++ detected that an invalid path or file name has been 
entered for the location of the 
client-license.dat file. Ensure that the 
path is correct and the file exists.
Problem: Error: Cannot find a valid license path
Solution: VisualDSP++ was not able to find the given path to the 
license.dat file. This indicates that the registry setting that stores the 
location of your 
license.dat file is incorrect, missing, or has been cor-...

Error Messages
6-20 VisualDSP++ 5 Licensing GuideSolution: VisualDSP++ had a problem accessing the 
license.dat file 
located in the 
\System folder. This can be caused by the 
System folder, parent folders, or the license.dat file itself having 
read-only permission, by the file currently being held open by another 
application, or by another disk/file access problem. Verify that the file and 
folders have the proper settings to enable copying files and try again. 
If the problem persists, contact...

VisualDSP++ 5 Licensing Guide 6-21 Troubleshooting
If you do not have a hard drive (or if your setup results in you having no 
C:\ drive), run ipconfig/all from the command prompt to verify that 
you have a MAC address (the physical address of the network card). If you 
have a volume serial number or a MAC address, try uninstalling, reboot-
ing, and reinstalling VisualDSP++ to see whether that fixes the problem.
If the problem persists, contact Support for further assistance. For more 
information, refer...

Error Messages
6-22 VisualDSP++ 5 Licensing GuideProblem: [Error: ea1156] 
Failed to get a license to run the assembler
Solution: This error is issued by the assembler. The assembler could not 
find a valid 
license.dat file. Ensure that your license is correctly installed 
and that it is for the same architecture as the target processor of the project 
you are trying to build. Contact Support if you require further assistance. 
For more information, refer to Licensing Support.
Problem: Error li1143...

VisualDSP++ 5 Licensing Guide 6-23 Troubleshooting
VisualDSP++ Floating License Server-Specific Errors
VisualDSP++ Floating License Server-Specific errors include:
Errors Issued in Message Boxes
Errors Issued by FLEXnet Tools
Errors Issued in Message Boxes
Problem: The license manager has detected that a server license is being used 
and that there is a problem communicating with the license server software. 
This could be due to an out-of date version of the license server software or 
there is not a...

Error Messages
6-24 VisualDSP++ 5 Licensing Guide The FLEXnet service is not running
For details on how to check this, refer to the FAQ entitled “How 
do I check whether my FLEXnet service is running?”
 A firewall is running on one or both machines. If so, contact 
Support for information on working with FLEXnet licensing with 
firewalls. For more information, refer to Licensing Support.
 More than one application that uses the FLEXnet (previously 
known as FLEXlm) License Tools is running on the...

VisualDSP++ 5 Licensing Guide 6-25 Troubleshooting
Problem: The serial number you entered is invalid. Please re-enter the 
number, ensuring that you type the number EXACTLY as shown on the 
registration card.
Solution: Ensure that you have typed in the correct serial number, exactly 
as given. If you continue to have problems, contact Support, sending your 
serial number and 
\System\license.dat file, if available. 
For more information, see Licensing Support.
Problem: The serial number you have entered...

Error Messages
6-26 VisualDSP++ 5 Licensing GuideFrom VisualDSP++ 5 onwards, license strings (and therefore validation 
codes), have changed in format. Consequently, when registering your 
serial number and host ID, two validation codes will be e-mailed to you. 
One is valid for VisualDSP++ 4.5 and earlier versions; the other is valid 
for VisualDSP++ 5 and later versions. Ensure that you install the appro-
priate validation code for the version of VisualDSP++ you are using.
If you continue to have...