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Analog Devices VisualDSP 50 Licensing Guide Rev 14

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Page 91

VisualDSP++ 5 Licensing Guide 6-27 Troubleshooting
\LMSERVER\license.dat being set to hidden, or another 
disk/file access problem. Verify that the file and disk drive have the proper 
settings to enable copying files and try again. 
If the problem persists, contact Support for further assistance. For more 
information, see Licensing Support.
Problem: Error: Failed to get a valid host id
Solution: The VisualDSP++ License Manager was not able to get a valid 
host ID, which is a modified version of the...

Page 92

Error Messages
6-28 VisualDSP++ 5 Licensing Guide Errors Issued by FLEXnet Tools
For information on resolving errors issued directly by the FLEXnet 
licensing tools (Figure 6-1), refer to the FLEXnet Licensing End User 
Guide, which is installed with both VisualDSP++ 5 and Floating License 
Server software. 
In the VisualDSP++ 5 installation, this document is located in the 
\Docs\flex folder.
In the Floating License Server installation, this document is located in the 
\LMSERVER folder. Figure 6-1....

Page 93

VisualDSP++ 5 Licensing Guide 6-29 Troubleshooting
Warning Messages
Warning messages include:
Warnings that Display in Message Boxes
Warnings that Display in the Output Window or on a Command 
Line
Warnings that Display in Message Boxes
Problem: The following serial number will expire in x days. 
ADI-152-256-999999999-0000
-- or --
The following serial number expires today. 
ADI-152-256-999999999-0000
Solution: The given serial number has not yet been validated and will 
expire in x days (or today)....

Page 94

Error Messages
6-30 VisualDSP++ 5 Licensing Guide Warnings that Display in the Output Window 
or on a Command Line
Problem: [Informational ea1154] 
License to use this tool will expire in x days
Solution: The assembler has detected that your license will expire in x 
days. If you have an evaluation license or a full license, register and vali-
date it. 

Page 95

VisualDSP++ 5 Licensing Guide A-1 
A LICENSING SUPPORT
If you are still experiencing a problem after having tried to solve it using 
the information in this guide, you can contact Analog Devices Customer 
Support for assistance.
The chapter contains the following sections:
Information Required by Support
E-Mail Support
Telephone Support
Information Required by Support
When contacting Support regarding a licensing issue, please send the fol-
lowing information if e-mailing (or have it available if...

Page 96

E-Mail Support
A-2 VisualDSP++ 5 Licensing GuideFloating Licenses
If you are using a floating license, also provide the following information:
 Version of the Floating License Server 
This is displayed in the title bar of the Start -> All Programs -> 
Analog Devices -> VisualDSP++ Floating License Server -> 
VisualDSP++ License Manager dialog box.

\\license.dat file

\\*.log file
 Screenshots of encountered error messages
E-Mail Support
You can obtain support via e-mail as follows.
Registration...

Page 97

VisualDSP++ 5 Licensing Guide I-1 
IINDEX
Numerics
5-seat bundle licenses, 1-9
A
About dialog box, 2-1
Licenses page, 2-4
ADI serial numbers, 1-6
B
borrowing licenses, 3-16
C
checking license status, 5-1
client
floating licenses, 3-1
licenses installing, 3-13
machine, 3-13
client-server licenses, 1-9
configuring
FLEXnet LMTOOLS, 3-9
D
demo licenses, 1-8
dialog boxes
About, 2-1
E
error messages
licensing, 6-15
evaluation licenses, 1-8
obtaining serial number, 1-10
EZ-KIT Lite licenses, 1-8
F
FAQs...

Page 98

Index
I-2 VisualDSP++ 5 Licensing Guide H
host ID, 4-2
finding for floating licenses, 4-3
finding for node-locked licenses, 4-3
I
installing
client licenses, 3-13
node-locked licenses, 2-1
server licenses, 3-6
VisualDSP++ License Manager for first time, 
3-4
K
KIT serial numbers, 1-6
L
license.dat files
about, 1-5
valid license not found message, 2-2
license files, installing path information, 3-9
License Manager
VisualDSP++, 3-2
license registration
required information, 4-2
licenses
5-seat bundles,...

Page 99

VisualDSP++ 5 Licensing Guide I-3Index
S
serial numbers
entering, 2-3
license types, 1-6
locating already installed, 1-11
obtaining for licenses, 1-10
registering, 4-1
server
starting, 3-11
server licenses
installing, 3-6
server machine
floating licenses, 3-1
name, 3-14
single-seat licenses, 1-9
single-user licenses, 1-7
starting
FLEXnet LMTOOLS, 3-9
status
license check, 5-1
Support
licensing, A-1
support
licensing, A-1
T
technical support, -xi
test drive licenses, 1-8
obtaining serial number, 1-10...
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