AMT Datasouth Printer M7 M7plus parts list User Manual
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M7 SERIES Thermal Printer Service Manua l 41 41 UP: Fwd. DOWN: Rev. MENU: Exit * Cutter jam. * There is no cutter installed on the printer. * Cutter PCB is damaged. * If the cutter module is installed, press the UP or DOWN key to rotate the cutter knife back to the start position. * Remove the label. * Make sure the thickness of label is less than .008” (for regular cutter) or .013” (for heavy duty cutter)....
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M7 SERIES Thermal Printer Service Manua l 42 42 SD card is unable to use * SD card is damaged. * SD card doesn’t insert correctly. * Non-approved SD card manufacturer. * Use the supported capacity SD card. * Insert the SD card again. * The supported SD card spec. - 128MB - 256MB - 512MB - 1GB - 4GB SDHC CLASS 6 * Approved SD card manufacturers; SanDisk, Transcend PS/2 port does not work * Did not turn off power prior...
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M7 SERIES Thermal Printer Service Manua l 43 43 LCD panel is dark and keys are not working. * The cable between main PCB and LCD panel is loose. * Check if the cable between main PCB and LCD is secured or not. LCD panel is dark but the LED’s are light. * The printer initialization is unsuccessful.* Turn OFF and ON the printer again. * Initialize the printer. LCD panel is dark and LED’s are lit on, but the label is feeding...
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M7 SERIES Thermal Printer Service Manua l 44 44 Small label printing position is incorrect. * Media sensor sensitivity is not set properly. * Label size is incorrect. * The parameter Shift Y in the LCD menu is incorrect. * The vertical offset setting in the driver is incorrect. * Calibrate the sensor sensitivity again. * Set the correct label size and gap size. * Press [MENU]
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M7 SERIES Thermal Printer Service Manua l 45 45 5.2 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles This printer has been fully tested before delivery. There should not be ribbon wrinkle presented on the printed media for general- purpose applications. Ribbon wrinkle is related to the media thickness, print head pressure, balance, ribbon film characteristics, print darkness setting…etc. In case of ribbon wrinkle, follow the...
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M7 SERIES Thermal Printer Service Manua l 46 46 Adjust the print head pressure adjustment knob The print head pressure adjustment knob has 5 levels of settings. Clockwise direction adjustment is to increase the print head pressure. Counter Clockwise adjustment can decrease the print head pressure. If the wrinkle on the label starts from the lower left side to upper right side, perform the following adjustment. 1....
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M7 SERIES Thermal Printer Service Manua l 47 47 6. MAINTENANCE This section pertains to the cleaning tools and methods used to maintain your printer. 1. Use one of following materials to clean the printer.
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M7 SERIES Thermal Printer Service Manua l 48 48 Platen Roller 1. Turn the power off. 2. Rotate the platen roller and wipe it thoroughly with 100% ethanol and a cotton swab, or lint-free cloth. Clean the platen roller when changing a new label roll Tear Bar/Peel Bar Use the lint-free cloth with 100% ethanol to wipe it. As needed Sensor Compressed air or vacuum Monthly Exterior Wipe it with water-dampened clothAs...
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M7 SERIES Thermal Printer Service Manua l 49 49 UPDATE HISTORY Date Content Editor 1 JUN 09 Production Release JFN AMT DATASOUTH CORPORATION 5033 Sirona Drive, Suit #800 Charlotte, NC 28273 704-523-8500