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AMT Datasouth Printer M7 M7plus parts list User Manual

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Page 11

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Thermal Printer Service Manua
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UP:        Fwd. 
DOWN:      Rev. 
MENU:     Exit  
* Cutter jam. 
* There is no cutter installed on the printer. 
* Cutter PCB is damaged. 
* If the cutter module is installed, press the UP or DOWN key to rotate the cutter knife back to the 
start position. 
* Remove the label. 
* Make sure the thickness of label is less 
than .008” (for regular cutter) or .013” (for heavy 
duty cutter)....

Page 12

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SD card is unable to use * SD card is damaged. 
* SD card doesn’t insert correctly. 
* Non-approved SD card manufacturer.  
* Use the supported capacity SD card. 
* Insert the SD card again. 
* The supported SD card spec. 
- 128MB 
- 256MB 
- 512MB 
- 1GB 
- 4GB SDHC CLASS 6 
* Approved SD card manufacturers; SanDisk, 
Transcend  
PS/2 port does not 
work 
* Did not turn off power prior...

Page 13

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43
LCD panel is dark and keys are not working. * The cable between main PCB and LCD  panel is loose. * Check if the cable between main PCB and LCD is secured or not. 
LCD panel is dark but 
the LED’s are light. * The printer initialization is unsuccessful.* Turn OFF and ON the printer again. 
* Initialize the printer. 
LCD panel is dark and LED’s are lit on, but the label is feeding...

Page 14

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Small label printing 
position is incorrect. 
* Media sensor sensitivity is not set  properly. 
* Label size is incorrect. 
* The parameter Shift Y in the LCD menu is incorrect. 
* The vertical offset setting in the driver is incorrect. 
* Calibrate the sensor sensitivity again. 
* Set the correct label size and gap size. 
* Press [MENU]  

Page 15

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Thermal Printer Service Manua
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5.2 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles  
 
This printer has been fully tested before delivery. There should not be ribbon wrinkle presented on 
the printed media for general- purpose applications. Ribbon wrinkle is related to the media 
thickness, print head pressure, balance, ribbon film characteristics,  print darkness setting…etc. In 
case of ribbon wrinkle, follow the...

Page 16

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Adjust the print head pressure adjustment knob   
  
The print head pressure adjustment knob has 5 
levels of settings. Clockwise direction adjustment is 
to increase the print head pressure. Counter 
Clockwise adjustment can decrease the print head 
pressure. 
If the wrinkle on the label starts from the lower left 
side to upper right side, perform the following 
adjustment. 
 
1....

Page 17

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Thermal Printer Service Manua
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6. MAINTENANCE 
This section pertains to the cleaning tools and methods used to maintain your printer.   
 
1.    Use one of following materials to clean the printer. 

Page 18

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48
 
 
 
Platen Roller 
1. Turn the power off. 
2. Rotate the platen roller and 
wipe it thoroughly with 100% 
ethanol and a cotton swab, or 
lint-free cloth. 
Clean the platen roller when changing a 
new label roll 
Tear Bar/Peel 
Bar Use the lint-free cloth with 100% ethanol to wipe it. As needed 
Sensor Compressed air or vacuum Monthly 
Exterior Wipe it with water-dampened clothAs...

Page 19

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UPDATE HISTORY 
Date  Content Editor 
1 JUN 09   Production Release JFN 
   
   
   
   
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
AMT DATASOUTH CORPORATION 
5033 Sirona Drive, Suit #800 
Charlotte, NC 28273 
704-523-8500  
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