Amcrest IP4M-1026E User Manual
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11 4 Camera Access Setup This section of the guide will provide the user with information on how to setup access to the camera through any of the following methods. 4. 1 D efa ult U se rna me a nd Pas sw ord To login to the system for the first time, use one of the following default username/password combinations. Once you’ve successfully logged in, it is highly recommended to change the password for security reasons. Username: admin Password: admin Note: Logging in for the first time will prompt the user to change the password to the admin account.
12 4. 2 Ho w to S etup the Ca me ra To make your experience with the Amcrest POE camera easy and simple, weve provided multiple ways to set up, view, and operate your camera depending on your needs. Please follow the instructions on this page to set up your camera in the way that works best for you. 4.2.1 Setting up Your Camera for the First Time If you are setting up your camera for the first time, or you are setting up your camera for mobile viewing, please follow the instructions as outlined on section 4.XXX. Using the Amcrest View app on your smartphone or tablet, you can view your camera live from anywhere, and access features such as taking snapshots, creating recordings, and more. 4.2.1 For Configuring Advanced Settings On Your Camera If you would like to configure your camera to enable advanced features such as motion direction, e-mail alerts, FTP, image adjustments, scheduling and more, please follow the instructions as outlined on section 4.XXX (Desktop Access). 4.2.3 For Cloud Storage and Playback Amcrest Cloud is our optional cloud storage and playback service which allows you to access recorded footage from any device. We offer 4 hours of free storage for your first camera. Please follow the instructions as outlined on section 4.XXX (Cloud Access) to sign up for our Amcrest Cloud service and get 4 hours of free storage. 4.2.4 For Quick Web Access To Your Cameras AmcrestView.com is a web portal that allows you to view your cameras and recordings quickly and easily from anywhere in the world using a web browser. Use AmcrestView.com if you need to simply check-in at a moments notice. If you would like to use AmcrestView.com, please follow the instructions outlined on section 4.XXX (Web Access).
13 4.3 A mcres t Vi e w A pp S etup Amcrest POE Bullet Cameras enable access through the use of the Amcrest View app on either iOS or Android mobile operating systems. There are two versions of the app, Amcrest View Lite, and Amcrest View Pro. Amcrest View (Lite or Pro) on the App Store or Play Store. The Pro version contains features such as push notifications, sharing video and image files, exporting video in MP4 format, and exporting image files to your phone. Note: For purposes of this guide, we will use iOS, though both apps have the same interface. The App Interface may differ slightly from the screenshots below as updates are released. 1. Connect the camera to a Power Over Ethernet (POE) jack on your router or switch using an Ethernet cable. Wait 30 seconds for the camera to start-up and initialize. 2. Download and Install either the Amcrest View Lite or Amcrest View Pro app from the app store. 3. Open the app, and tap the icon in the top right hand corner to view connected devices. Or tap the menu icon on the top left and select “Device Manager”
14 4. Tap the plus sign in the top right hand corner. 5. Tap P2P
15 6. Tap the QR code icon that shows in the right part of the S/N field. Your mobile device’s camera will activate, and you are now ready to scan your camera’s QR code. 7. Point the phone’s camera at the QR code on the bottom of the camera. Make sure the QR code fits inside of the clear box in the center of the phone screen. Try to move the camera back and forth slowly to ensure that the entire QR code is within the scanning window. Your phone will vibrate and take you back to the previous page when the scan is successful. In case the QR code cannot be scanned, please enter in the Serial Number (S/N) that is found on the bottom of the camera. Note: Picture below for reference only. The camera’s QR code sticker will differ.
16 8. Enter a name for the camera, then enter the Username and Password used to login to the camera. By default, the username is “admin” and the password is “admin”, then tap Start Live Preview. 9. If you are logging in for the first time, you will be prompted to create a new password. Please select a password that is at least 8 characters long, and one that uses a combination of uppercase letters, lowercase letters, and numbers. Note that once the password is changed here, it will take effect immediately. If you forget your password, you can always hard reset your camera by touching the leads of the green and white reset wires together for 30 seconds. 10. To better understand the Apps interface and features, please visit the Help Center within the app. To access the Help Center, tap the menu icon on the top left hand side, tap Help, then select which screen youd like more information about. For additional assistance, please contact us at www.amcrest.com or give us a call at 1-888-212-7538. Step by step video tutorials available at www.amcrest.com/videos 4. 4 D esk to p Acc ess Se tup Access your camera and all its features and settings on your local network using Internet Explorer, Firefox, or Safari on Windows or Mac. This method of accessing the camera’s interface is necessary to setup remote access. Ensure that the following items are completed: The camera is connected to the Network via an Ethernet cable and connected to a POE port. The camera and the PC are on the same network.
17 Use one of the following web browsers: Safari, Internet Explorer, or Mozilla Firefox (Google Chrome support in Development). To easily connect to the camera’s interface, use the included CD to install and run the IP Config tool. Alternatively, you can download the IP Config software from www.amcrest.com/support. The IP Config tool’s interface looks like the below image: After launching the IP Config tool, click the Refresh button to bring up the cameras on the network. Double click the camera’s line item to login and connect to the camera. Once logged in, click the icon to open the camera’s interface in a web browser. Log in to the camera using your login credentials (default username and password are both “admin”). If this is your first time logging into the camera, you will be prompted to change your password. Please select a password that is at least 8 characters long, and one that uses a combination of uppercase letters, lowercase letters, and numbers. When opening the camera’s interface, the browser may prompt you to install a plugin. The plugins are necessary for using the camera’s interface. Click install to download the plugin, and then click on the plugin installation file to install the plugin. If the browser prompts you to allow the plugin to work on the computer, hit Allow to ensure the plugin can run successfully. The camera is now successfully set up for live viewing and playback! For quick and easy remote access on your PC or Mac, please use AmcrestCloud.com (section 4.6) or AmcrestView.com (section 4.7). To setup advanced remote access via UPnP/DDNS or Port Forwarding see section 4.8 and 4.9. For additional assistance, please contact us at www.amcrest.com or give us a call at 1-888-212-7538. Step by step video tutorials available at www.amcrest.com/videos
18 4. 6 A mcres t Clo ud S etup Amcrest POE Bullet Cameras are able to sync with Amcrest Cloud; a service that stores recorded video streams in order to enable long-term storage. Amcrest Cloud also allows the user to easily find and download recorded video for playback from any internet connected PC or Mac computer. 1. Connect the camera to a Power Over Ethernet (POE) jack on your router or switch using an ethernet cable. Wait 30 seconds for the camera to start-up and initialize. 2. Using a web browser on your PC or Mac, visit www.amcrest.com/cloud and register for a free account. Once registered, click the “Add Camera” button. Select “Amcrest”, give the camera a name, and enter the camera’s SN (located on the bottom of the camera), then click “Next”. 3. On the settings page, you can adjust optional preferences for your camera. Once settings have been adjusted, click “Finish”. Your camera is now successfully set up for cloud access and storage. 4. View your camera live or watch recorded clips using the menu button on the top of the page. You can also use the Amcrest Cloud app on iOS and Android to add more cameras, play recordings, and view your camera live, from anywhere. 5. For additional assistance, please contact us at www.amcrest.com or give us a call at 1-888-212-7538. Step by step video tutorials available at www.amcrest.com/videos
19 4. 7 We b Acce ss Setup (A mcres tV iew.co m) 1. Connect the camera to a Power Over Ethernet (POE) jack on your router or switch using an ethernet cable. Wait 30 seconds for the camera to start-up and initialize. 2. Using Internet Explorer or Safari, go to www.AmcrestView.com and register an account. You will be required to activate your account by e-mail (double-check your spam folder). 3. Once activated, download and install the plugin for your web browser. The installation of the plugin will require all web browsers to close. 4. Log in to your account. To add a camera, click the “Add Device” button. Give the camera a name, enter the UID (found on the bottom of your camera), then enter the login details for the camera. The default username and password for the camera is admin. 5. Once added, the camera should appear in the device list. Click the icon next to the camera’s UID to open the live viewing and playback interface. 6. The device is now successfully setup for live viewing and playback! 7. For additional assistance, please contact us at www.amcrest.com or give us a call at 1-888-212-7538. Step by step video tutorials available at www.amcrest.com/videos
20 4. 8 R emo te We b Acces s S etup There are two main methods for setting up remote access: UPnP/DDNS, and Port Forwarding. 4.8.1 UPnP/DDNS Remote Web Access Setup Using Universal Plug and Play (UPnP) and Dynamic Domain Name Server (DDNS) functionality is the easiest way to setup stable remote access. For this method, your router should support the uPnP networking protocol and the protocol should be enabled. Please refer to your router manufacturer’s documentation to learn how to enable uPnP on your router. Below is a step-by-step walkthrough that details how to setup Amcrest POE Bullet Cameras for Remote Web Access using UPnP and DDNS: 1. Login to your camera’s web interface, open the main menu then go to Setup -> Network. 2. Using the left hand menu, go to the Connection menu, and write down the HTTP port. It is recommended to ensure the port number is at least 5 digits long to prevent any port conflicts. If need be, change the port to a 5 digit number that is less than 65535, note the number down, and click save before proceeding to the next step. 3. The system will prompt you to reset the camera. Click OK and wait for the camera to restart. 4. Restarting the camera may cause the device to use another IP address. Use the included IP Config tool to find the IP address as detailed in section 3.2.1. 5. Login to your camera, open the main menu then go to Setup -> Network. 6. Click the Connections menu item on the left hand menu, and ensure that the HTTP port has changed. 7. Click the DDNS menu item on the left hand menu, pick QUICK DDNS from the drop down box, click the checkbox next to Server Type, and then click the Save button on the bottom right. 8. To set a custom DDNS name, fill out the Domain Name field and click Save. 9. Write down the entire Domain Name field, including the white text that says .quickddns.com 10. Click the UPnP menu item on the left hand menu, and click the enable checkbox at the top. 11. While in the UPnP menu, double click the HTTP port, and change both the internal and external HTTP ports to match the number that was used in step 2. 12. Uncheck the last 4 checkboxes in the PAT table on the UPnP menu. 13. Click apply, then exit this menu to go back to the main menu, then re-enter the UPnP menu, and ensure the UPnP status says “Mapping Successful”. 14. Open a web browser and enter in the DDNS domain name address from step 9, enter in a colon, then type the port number from step 4 on to the end. a. For example, if the DDNS domain name is http://abc123456789.quickddns.com and your HTTP Port is 33333, the URL would be http://abc123456789.quickddns.com:33333 15. The browser may prompt you to install a plugin. Click install to download the plugin, and then click on the plugin installation file to install the plugin. 16. If the browser prompts you to allow the plugin to work on the computer, hit Allow to ensure the plugin can run successfully. 17. Enter in login details into the username and password fields and click login.