Amanda Work Group Installation Manual

Appendix B: Troubleshooting the Clients 247
Problem: Server not available.
Solution: The most likely solutions are:
 The computer on which the server runs needs to be turned on
 The server may not be enabled
However, if the problem is not so easily resolved, check (on the client 
workstation) for how NetBEUI is latched. (See the preceding problem for 
how to view network settings.) If NetBEUI is displayed more than once, 
select the one that is NOT latched to NE2000. It is most likely latched to a...

248 Installing [email protected]/DOS
Problem: Server did not respond in allotted time.
No connection with Server with current session number.
Session number out of range.
Connection with Server closed.
Server is unavailable.
Session (connection with server) has ended abnormally.
Solution: The server and client were never connected or have become disconnect-
ed. You need to log back on to Amanda Voice Server. Amanda Admin-
istrator, Amanda Monitor, and Amanda Messenger have Log On… 
commands on their...

Symbols
#
end greeting
 203
end of DTMF entry 213
%E token 241
%U token 241
%V token 241
Numerics
0
 120
1001.PBX 51, 71
adding integration patterns 
81
411 120, 227
prompt for transfer 213
8 120
990 120
991 120
994 121
995 121
996 121
997 121
998 121
998 shortcut
mailbox
 120
999 122
A
abbreviate_dates
 183
abbreviate_greeting 183
abbreviating
dates
 183
system greeting 183
accessing
Amanda remotely
 167
AccuCall Plus 62
tone patterns 62
Accucall Plus 239, 240
activating
Amanda
 183, 206
mailboxes 208...

250 Installing [email protected]
auto_queue 186
auto_report 186
auto_report_time 186
AUTOEXEC.BAT
load Host program
 242
automated attendant 3
Automatic Number Identifica-
tion
 235
B
b
character code
 83
base I/O ports 25, 28
baudn 230
beeps
connection
 188
for recording 187
begin_rec_prompt 187
Bellcore Standard 136, 234
blind transfers 240
box_grt 120, 227
box_idx 120, 227
box_outdial 226
box_snd 121, 165, 166, 228
bps 230
bps rates
modem
 242
Brooktrout
voice board
 217
buses
MVIP
 23, 28
Busy 66...

Index251
PCPM 121, 191, 197, 
223
COM port
conflict
 242
communications software 242
companies
sharing Amanda
 155
company greetings
mailboxes
 120
per port 156
conference call
dial code
 56
dl_conference 56
CONFIG.SYS 243
changing 48
configuration
defining dial codes
 51
defining DTMF integra-
tion patterns
 71
defining tone patterns 59
configuring
Amanda
 113
incoming calls 113
language 116
messages 114
notification 116
passwords 115
printers 116
RDSP/x000 voice boards 
19
RDSP/x32 voice boards 8...

252 Installing [email protected]
dial tone detection 57
dl_bsyret 54
dl_conference 56
dl_connect 55
dl_dtwait 53
dl_hangup 57
dl_hupret 55
dl_init 56
dl_ndtret 54
dl_pickup 56
dl_prefix 55
dl_rnaret 54
dl_stop 56
dl_suffix 55
flash time 57
flashtm 57
hangup detection 57
incorrect 238
kinds of 53
message waiting indicators 
57
off hook 56
prefix 55
ring no answer 54
suffix 55
system shutdown 56
system startup 56
tmo_dtwait 57
transfer dial tone 54
transfer hold 53
dial tone 193
not returned 239
stutter...

Index253
dtmf_gate 194
dtmf_on 194
dtmf_ring 191
dtmf_xfer 191
E
e
character code
 83
earth recall 208
employee directories
mailboxes
 120
per port 165
employee directory 227
client information 224
end user
support
 5
end_rec_menu 194
ending
DTMF entry
 213
DTMF input 197
recording 215
English 207
Ericsson MD-110
serial integration
 146
Error Message
NetBIOS not available
 
246
Server not available 247
EXACOM 235
exit_digit 195
exit_to_0 195
extensions
busy
 186
number of digits 199
F
fax machines...

254 Installing [email protected]
disabled 188
please hold prompt 206
time between transfer at-
tempts
 213
HOLD.VOX
missing
 213
hookflash 239
host computers
setting up
 169
Host program 242
HOST.COM 167
hot box 223
hot box mailboxes 130
hot boxes 132
hot_box 121, 223
I
i
character code
 83
idle
ports
 214
ignoring
loop current
 197
immediate record
character code
 83
in band integration patterns
adding
 81
inband integration
trace files
 72
waiting periods 214
inband integration patterns
defining
 71...

Index255
security codes 211
lights
message
 118
off 57
on 57
line interface
RTNI-xATI boards
 29
lines
loop start
 236
lines, t1 235, 236
list comment
recording
 188
list_delay 198
locking
database records
 189
log files 198
logging
mailbox information
 218
mailboxes 202
messages 202
system information 198
logical
serial port
 233
serial ports 231
lognam 198
logons
multiple
 225
loop current 236
drop 198
ignoring 197
off 197
loop start 153
loop start line 236
lpt_port 198
LPT1 198
M
mailbox log
 218...

256 Installing [email protected]
reviewing 194
rewind time 206
sampling rates 184
saving 200
sending 203
skip forward time 206
storing voice responses 
204
urgent 217
messaging center 4
minimum length
security codes
 211
minimum time
DTMF tone detection
 193
ignoring loop current 197
loop current drop 198
loop current off 197
messages 200
minimums
ports for Dialer
 224
ring’s off period 200
ring’s on period 200
minmsg 200
minoff 200
minring 200
modems
bps rate
 242
connecting computers 172
modes
Amanda...