Amanda Work Group Installation Manual

Chapter 18: Configuration Reference 187
begin_rec_promptWhen record_menu is True, this option controls whether the caller hears Amanda 
prompts or only a beep when recording a message. This option has no effect on the 
post-record menu. If the caller presses #, the post-record menu indicates how to re-
record, append to, or save a recording.
True or False. The default is True.
When True, Amanda plays, “Begin recording at the tone, finish by pressing # or 
hanging up” before the beep. 
When False, the...

188 Installing [email protected]/DOS
cancel_busy_holdDetermines whether callers can hold for a busy extension.
True or False. The default is False.
When True, busy becomes equivalent to Ring No Answer (RNA). That means that 
the caller cannot hold for a busy extension and can only leave a message once RNA 
or BUSY is the state of the called extension (assuming the mailbox accepts messag-
es).
When False, the caller can press * to hold for a busy extension. 
The default appears in install.cfg as:
set...

Chapter 18: Configuration Reference 189
create_lockedControls whether or not new mailboxes are locked when the mailbox template (usu-
ally mailbox 997) is locked. The administrator (using mailbox 999 and the tele-
phone) can lock the template (and other mailboxes) using one of the system 
administration options. This prevents callers from logging into the mailbox tem-
plate. 
True or False. The default is False.
When True, new mailboxes created from the template are initially locked if the tem-
plate is...

190 Installing [email protected]/DOS
diskwarnWhen Amanda has only the specified percentage of disk space left, she executes 
Disk notification record (if there is one) for mailbox 999. The notification record 
may call you at home, call your extension, call your pager, and so forth. For exam-
ple, use 20 to have Amanda notify you when the remaining disk space falls below 
20. 
Number (for a percentage). The range is from 1 to 99. The default is 20.
See also tmo_disk.
The default appears in install.cfg...

Chapter 18: Configuration Reference 191
dtmf_action
dtmf_busy
dtmf_dnd
dtmf_ring
dtmf_xfer
tmo_xferThe dtmf_action, dtmf_busy, dtmf_dnd, dtmf_ring, dtmf_xfer, and 
tmo_xfer, parameters are required only for telephone switching systems, 
such as Comdial DXP and Panasonic KXT-D, that can send DTMF tones in 
place of PCPM tones. 
For Comdial DXP, The Amanda Company recommends dtmf_action=1, 
dtmf_busy=2, dtmf_dnd=3, and dtmf_xfer=1. (It sends nothing for a 
ring—dtmf_ring=.) tmo_xfer=50 and tmo_rna=25 have...

192 Installing [email protected]/DOS
 (cont.)
dtmf_action
dtmf_busy
dtmf_dnd
dtmf_ring
dtmf_xfer
tmo_xferdtmf_ringThis sequence of digits causes Amanda to stop waiting or 
to extend her wait, depending on the value of dtmf_action. 
The default is an empty string (no digit).
no  digit If Amanda reads no sequence of digits before the tmo_xfer 
timeout occurs, the system stops waiting or extends her 
wait, depending on the value of dtmf_action.
The dtmf_action parameter determines what Amanda does if the...

Chapter 18: Configuration Reference 193
dtmf_dndThis option is required only for telephone switching systems, such as Comdial DXP 
and Panasonic KXT-D, that can send DTMF tones in place of PCPM tones. See also 
dtmf_action.
dtmf_detectHow long a DTMF tone must play for Amanda to recognize that it has occurred. 
Number from 2 to 6, each representing 16 ms. (For example, 3 equals 48 ms or .048 
seconds.) The default is 0.
Zero means to use the default. The default is 3 (.048 seconds). 
When non-zero, both...

194 Installing [email protected]/DOS
dtmf_gateVerifies that the caller is still on the line before transferring him to the operator. This 
applies only if the mailbox (usually the operator) specified in the Done Chain for the 
Caller Instructions mailbox has Do Not Disturb turned off.
True or False. The default is False.
When True, Amanda verifies that the caller is still on the line after playing the Caller 
Instructions and not hearing any DTMF. Amanda asks the caller to “Say ‘yes’ at the 
tone” before...

Chapter 18: Configuration Reference 195
exit_digitDefines one additional DTMF tone that causes Amanda to stop during recordings 
(whether greetings or messages) and play the post-record menu.
The range is from 0 to 9 and also includes * and #. The default is #. Remember that 
the # key always causes Amanda to stop recording, even when it is not the value of 
exit_digit. 
The default appears in install.cfg as:
set exit_digit #
exit_to_0Allows a caller to leave a message and talk to the operator...

196 Installing [email protected]/DOS
guest_defaultsThe mailbox to use as a template when creating a new guest mailbox. 
The default is 996, but you can use any valid mailbox. -1 means no mailbox has been 
assigned. 
See also defaults_box which explains what fields are copied.
The default appears in install.cfg as:
set guest_defaults 996
guest_minThe starting mailbox for guest mailboxes. If this value is 90000, the first guest mail-
box is 90000. The second is 90001, and so forth. 
See also guest_max....