Amanda Soho Usage Manual

Using Amanda15
To be called at your extension when a message is left for you:
  (For login information, see “Logging into Amanda” on page 2.)
+  
  +     +      +      + the number of the notification record (1-3)
   (to be called on weekdays)
 +      +     (to be called on weekends)           +   extension   +   
   
     number
 (to be called every day)
Amanda calls your extension number and plays the following four times: 
your Name and Extension recording, the total number of messages, and the...

16 Using Amanda@SOHO
successful, she will recall the telephone number at half hour intervals until 
you pick up your messages or until she has tried to reach you six times.
To be paged when a message is left for you:
  (For login information, see “Logging into Amanda” on page 2.)
  +  
  +     +      +      + the number of the notification record (1-3)  
   (to be called on weekdays)
 +       +     (to be called on weekends)           +  pager number  + 
   
(including outside 
line, area code, etc.)...

Using Amanda17
Disabling Notification Records
When a notification record is in error or obsolete, you can disable it.
To disable a notification record:
  (For login information, see “Logging into Amanda” on page 2.)
  +  
  +     +      +       +  the notification record (1-3) 
Managing Messages
You can listen to messages, then forward them, reply to them, or delete them.
Listening to Messages
Usually, Amanda plays messages in the order that they were received (oldest 
to newest).
Messages are saved...

18 Using Amanda@SOHO
To play messages you have received:
  (For login information, see “Logging into Amanda” on page 2.)
  +  
 +  
Options: More options:
Next messageReplay messageDelete messageRestore the message you just deleted
  +    
Previous messageForward messageReply to messagePlay date/time of current message
  +    
Pause 30 sec./ResumeIncrease volumePrevious menuNext new message (or next message)
  +    
Rewind a bitDecrease volumeFast forward a bitContinuous delete
  +  
Continuous play
  +   

Using Amanda19
Forwarding Messages
You can forward messages left for you to any other Amanda user. For 
example, you might need to reroute a message to the coworker who should 
have received it in the first place.
Adding a prefix to the forwarded message lets the other user know that you 
received the message first and allows you to provide instructions regarding 
the message. 
To forward the message you just listened to:
Select mailbox or 
list of mailboxes Add Prefix (Recommended)
     +  mailbox  +...

20 Using Amanda@SOHO
OptionsDial
Make the message private.
(Private messages cannot be forwarded.)
Specify a delivery date 
and time
N
OTE:Any item (day, 
mon., yr., hr., or 
min.) not speci-
fied takes its 
value from the 
current date and 
time. If you use 
13 through 23 for 
hours after noon, 
you are not asked 
whether you 
meant 
A.M. or 
P.M.
  +  any combination of the following:
  +  the month  +     +
  +  the day of the month  +     +
  +  the year  +      +  
  (for A.M.)  + 
  +  the hour  +...

Using Amanda21
NOTE:After forwarding a message you have received or sending 
a message you have created to one mailbox, personal mail-
ing list, or system mailing list, you can repeat the procedure 
for another mailbox or list.
Replying to Messages
You can reply to any messages you received from other Amanda users.
To reply to the message that you just listened to:
Deleting Messages
You can delete messages. If you make a mistake, you can restore a deleted 
message—but only if you have not changed menus...

22 Using Amanda@SOHO
To restore the most recently deleted message:
   +     
(repeat to restore 
additional messages)
This works after deleting the message, but not if you have hung up or 
returned to the top-level menu.
Sending Messages
When you have an announcement to make to several users or want to leave a 
message for a user that you know is out of the office, you can send a message 
to an individual mailbox or a list of mailboxes. 
(See “Managing Personal Mailing Lists” on page 23 for more...

23 Using Amanda@SOHO
Leaving a Message for Someone Else
If you answer the telephone for more than one person, or even if you get a 
wrong number, you can allow a caller to leave a message for another user (or 
mailbox). 
How you do this depends on how your telephone switching system transfers 
or conferences calls. The following procedure tries to cover all cases, but 
check with your administrator for specific instructions.
To allow a caller to leave a message for someone:
1. Transfer the call to...

24 Using Amanda@SOHO
To create a mailing list:
       (For login information, see “Logging into Amanda” on page 2.)
+  
  +  the list’s number (1-3)  
+     +  mailbox  +    
(repeat for each mailbox)
 +
   
  + record a name or description to identify the  list  +   
To modify an existing mailing list:
Do any (or all) of these:
(to review the list)
 
(to add mailboxes to the list)
    +  mailbox  +     +
  +  
  +  the list’s number (1-3)  +  (repeat for each mailbox)
(For login information, see...