Amanda Soho Usage Manual

Using
Am
AndA@SOHO
Version 3.xx
User’s Guide: 7/01 Edition 

ii Using Amanda@SOHO
Copyright and Trademark Notices
Copyright  1992–2001 The Amanda Company. All Rights Reserved. This 
guide and the software described herein are copyrighted with all rights 
reserved. No part of this publication may be reproduced, transmitted, stored 
in a retrieval system, or translated into any language in any form by any 
means without the prior written permission of The Amanda Company.
Amanda® is a registered trademark of The Amanda Company. Other brand 
names and product names...

iii
INTERRUPTED USE, LOST PROFITS, COST OF PROCURING 
SUBSTITUTE GOODS, TECHNOLOGY OR SERVICES, EVEN IF THE 
AMANDA COMPANY OR AN AUTHORIZED AMANDA COMPANY 
DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH 
DAMAGES. YOU AGREE THAT THE AMANDA COMPANY’S 
LIABILITY ARISING OUT OF CONTRACT, NEGLIGENCE, STRICT 
LIABILITY, WARRANTY, OR OTHER LEGAL OR EQUITABLE 
THEORY SHALL NOT EXCEED ANY AMOUNTS PAID BY YOU FOR 
THIS PRODUCT. Any written or oral information or advice given by 
Amanda Company dealers,...

iv Using Amanda@SOHO
Conventions
This manual uses the following terminology and conventions:
AmandaThe name by which this manual refers to the Amanda sys-
tem to make reading about the system easier. Because of 
the name Amanda, the system is also referred to as “she.”
callerSomeone who calls into Amanda. A caller often obtains in-
formation, leaves a message for someone, and/or provides 
information. Because Amanda is referred to as “she,” call-
ers and users are referred to as “he.”
userSomeone with an...

Contents
Copyright and Trademark Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Limited Warranty on Software  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Fraudulent Usage Advisory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  iii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Using Amanda . . . . . . . . . . . . . . . . . . . ....

vi Using Amanda@SOHO
Forwarding Messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  19
Replying to Messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  21
Deleting Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  21
Sending Messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  22
Leaving a Message for Someone Else . . . . . . . . . . . . ....

Using Amanda
Introducing Amanda
Amanda is an automated telephone attendant and voice messaging system 
designed especially for ease of use and flexibility. To you and the people 
who call you, Amanda is also a voice on the telephone guiding you to 
people, services, and messages. 
Each user of the Amanda system has both a mailbox and a telephone 
extension number. These are always the same number. The extension 
number is what Amanda dials to reach you when you have a call. The 
mailbox identifies a...

2 Using Amanda@SOHO
Logging into Amanda
To perform the operations explained in this chapter, you must log into 
Amanda, identifying yourself with your mailbox and/or security code. The 
blank space in the following sets of instructions is for Amanda’s telephone 
number. You get this number from your Amanda administrator. Initially your 
security code is the same number as your mailbox.
To log into Amanda:
Dial:
 _______ (Amanda’s number)  +     +  mailbox  +     +  security code  +  
OR (if your...

Using Amanda3
Setting Up Amanda
As a new Amanda user, you should:
 Create a name and extension recording
 Put your name in the employee directory
 Change your security code
 Tell Amanda how you want to be notified about new messages
 Record one or more greetings
 Schedule greetings (if appropriate)
The first time you log into Amanda, she asks you if you want to set up your 
mailbox. You press   to set it up or   to set it up at another time. 
When you press  , Amanda walks you through the first...

4 Using Amanda@SOHO
Putting Your Name in the Directory
If you put the first few digits of your first and last names in the employee 
directory, callers can find you even if they do not know your extension 
number. Amanda tells callers that they can dial 411 to locate you in the 
directory.
To change your FIRST NAME in the employee directory:
   (For login information, see “Logging into Amanda” on page 2.)
+  
  +     +     +     + a maximum of 8 digits representing  +     
your first name
To change your...