AltiGen comm MAXCS 82 Softswitch Deployment Guide

 
MAXCS 8.0 All-Software Solution Deployment Guide  Page 31 of 39 
SIP Trunk Profile Field Description 
SIP Protocol Field 
Not Sent (default) – Do not send transmitted caller ID 
FROM Header – Send the caller ID using the SIP FROM header 
P-Preferred Identity – Send the caller ID using the SIP  
P-Preferred Identity header 
P-Asserted Identity – Send the caller ID using the SIP  
P-Asserted Identity header 
Carrier can accept any number This is the default. 
Carrier can only accept Calling 
Number with...

 
Page 32 of 39 MAXCS 8.0 All-Software Solution Deployment Guide 
If it has already been configured, confirm that the settings are correct.   
If this profile was not preconfigured, click Add and create a profile with the following parameters: 
 For the name, enter SIPTrunk. 
 Set the Selected Codec to G.711 Mu-Law (use the Add and Remove buttons as needed) 
 Set DTMF Delivery to RFC 2833 
 Set SIP Early Media to Enable 
 Set SIP Transport to UDP 
 Click Advanced and set both packet lengths to 20...

 
MAXCS 8.0 All-Software Solution Deployment Guide  Page 33 of 39 
 
 
Step 15: Configure NAT  
To confirm that NAT support has been configured,  
1. Click the IP Networks tab and confirm that both of the NAT support checkboxes are selected. If they 
have not been selected, check both boxes. 
  
2. Close Enterprise Manager.    

 
Page 34 of 39 MAXCS 8.0 All-Software Solution Deployment Guide 
Step 16: AltiGen SIP Trunk Configuration 
Note: These steps apply only to deployments that are using AltiGen SIP Trunks.  Before you begin, retrieve 
the configuration details from the MaxCS Private Cloud portal, in the SIP Services section of the 
General tab of your account.  
If your deployment uses SIP services from another AltiGen-certified SIP Trunk carrier, you will need to 
get the specific configuration details from that provider....

 
MAXCS 8.0 All-Software Solution Deployment Guide  Page 35 of 39 
4. Highlight the SIP group that you just created and add the first AltiGen SIP server (Server 1). The 
domain is atgn1.siptrunk.com. 
 
5. After you add this server, switch to the Register tab on the right and configure the parameters as 
follows: 
 
 For Domain, enter atgn1.siptrun.com. 
 For SIP Server IP Address, enter the SIP Trunk IP address of the first SIP trunk server: 
65.254.44.194. 
 For User Name, enter the SIP Trunk...

 
Page 36 of 39 MAXCS 8.0 All-Software Solution Deployment Guide 
Configure the Second Server 
Next, configure the second server. 
1. Highlight the SIP group AltiGen, and add the first AltiGen SIP server (Server 2). The domain is 
atgn2.siptrunk.com. 
 
2. In the Register tab, configure these parameters for this second server: 
 
 For Domain, enter atgn2.siptrunk.com. 
 For SIP Server IP Address, enter the SIP Trunk IP address of the second SIP trunk server: 
74.81.71.18. 
 For User Name, enter the...

 
MAXCS 8.0 All-Software Solution Deployment Guide  Page 37 of 39 
Enable Channels 
1. For Server 1, open the Settings tab and change SIP Protocol Field to From Header.  
2. Repeat this step for Server 2, setting SIP Protocol Field to From Header. 
 
3. Open the Channel Assignment window. 
4. Highlight multiple SIP trunk channels and then click Assign Group. Assign them to the AltiGen SIP 
Group. Make sure that those channels remains highlighted, and check one of their check boxes. This 
should enable...

 
Page 38 of 39 MAXCS 8.0 All-Software Solution Deployment Guide 
2. In Trunk view, these trunks should show as Idle. 
 
Step 17: Configure Inbound Routing 
Carriers send 11 digits as DNIS; configure your inbound routing rules accordingly. 
Step 18: Configure Out-Call Routing 
Configure out-call routing as appropriate for your system. Refer to the MAXCS Administration Manual for 
details and instructions. 
Step 19: System Configuration 
At this point, calls should come into the system.  Your next steps...

 
MAXCS 8.0 All-Software Solution Deployment Guide  Page 39 of 39 
AltiGen Technical Support 
AltiGen provides technical support to Authorized AltiGen Partners and distributors only. End user customers, 
please contact your Authorized AltiGen Partner for technical support.  
Authorized AltiGen Partners and distributors may contact AltiGen technical support by the following methods: 
 You may request technical support on AltiGen’s Partner web site, at https://partner.altigen.com. Open a 
case on this...