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AltiGen comm MAXCS 82 Softswitch Deployment Guide

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MAXCS 8.0 All-Software Solution Deployment Guide  Page 21 of 39 
Outgoing Calls, 3rd-Party IP Phones - Preferred Codec G.729 
First SIP Invite Request Content Codec Used for the Call 
Supports G.729 The IP Codec table of Enterprise Manager is ignored. The system 
uses codec G.729 to negotiate with the endpoint. 
Does not support G.729 No codec is enforced. 
 
Outgoing Calls, 3rd-Party IP Phones - Preferred Codec G.711 Mu-Law 
First SIP Invite Request Content Codec Used for the Call 
Supports G.711 The...

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Page 22 of 39 MAXCS 8.0 All-Software Solution Deployment Guide 
Media Path – Encodes, transmits, and decodes voice for both parties. 
The purpose of the virtual board SIPSP is to build signal channels for different connection types, IP extensions, 
SIP Tie Trunks, and SIP Trunking from ITSP. Each channel will have its channel ID similar to channels on a 
Triton extension or trunk board.  
When an IP phone registers to the system, a channel ID will be assigned to the IP extension. However, these...

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MAXCS 8.0 All-Software Solution Deployment Guide  Page 23 of 39 
3. Adjust the number of SIP Extension channels, Tie-Trunk, and SIP Trunk channels as needed. 
By default, MAXCS is set to support 60 SIP extension channels. The maximum number possible 
depends of the system CPU performance, call volume, and usage.  
If you are using a high performance machine as the Softswitch server, the number of channels can be 
more than 1000.  
Make sure that the system has enough voice processing resources. Calls...

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Page 24 of 39 MAXCS 8.0 All-Software Solution Deployment Guide 
IP extensions for the following devices are added to the Trusted SIP Device list automatically, once they 
successfully register to the system (unless they are found in the Malicious SIP Device list: 
 AltiGen IP Phones 
 Third-Party SIP Devices 
 IPTalk 
To enable protection, 
1. In MAXCS Administrator, open Boards view and double-click SIPSP. 
 
2. Click Board Configuration, and then click Advanced Configuration. 
3. Check Block...

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MAXCS 8.0 All-Software Solution Deployment Guide  Page 25 of 39 
Note:  Make sure that you have enough IP resource boards or that you configure enough HMCP voice 
processing resources to cover your needs. 
To configure a SIP trunk, 
1. In MAXCS Administrator, open the Boards panel and double-click SIPSP.  
2. Click the Board Configuration button. Click the SIP Group Configuration button. 
3. Under SIP Group Configuration, click the Add button to add a SIP group. 
 
4. Enter a name for this SIP group....

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Page 26 of 39 MAXCS 8.0 All-Software Solution Deployment Guide 
6. Highlight the new SIP group (in our example, it is named mysip) and click the lower Add button (the 
one that is below the SIP Servers list) to add a sip server to the group. You can add one or more 
redundant SIP servers, if your service provider has redundant SIP servers. 
 
7. Enter the URL for the domain. Click OK. 
   

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MAXCS 8.0 All-Software Solution Deployment Guide  Page 27 of 39 
8. Highlight the SIP group and then highlight the SIP server that you just added. 
 
9. On the Register tab, enter the parameters as follows. 
 Domain – The Domain Name of the SIP Trunk service provider. For some service provider, it can 
be the same as SIP Server IP Address. 
 SIP Server IP Address – The SIP Trunk service provider’s server IP address. 
 User Name – Assigned by the SIP Trunk service provider. 
 Password – Assigned by...

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Page 28 of 39 MAXCS 8.0 All-Software Solution Deployment Guide 
10. Click Channel Assignment to assign channels to the SIP Group that you just configured. 
 
11. Highlight the trunk channels and press Assign Group to assign them to the SIP Trunk group. License 
usage will be automatically updated. SIP trunk service provided by AltiGen does not require license 
when AltiGen SIP trunk group is checked. 
 
12. Highlight these SIP trunk channels and check their boxes to enable them.   

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MAXCS 8.0 All-Software Solution Deployment Guide  Page 29 of 39 
 
13. In Enterprise Manager, add the SIP Trunk service provider’s IP address to the IP Device Range (on 
the Servers > IP codec tab) and select the proper codec profile for this service.  
If you omit this step, then calls may have no audio even if the SIP Trunk channel shows the call is 
connected.  
Step 11: Enable SIP Option (optional) 
SIP Option is a keepalive message to check the SIP server’s availability.  
If the server or network...

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Page 30 of 39 MAXCS 8.0 All-Software Solution Deployment Guide 
3. Configure the parameters as follows, and click OK. 
 SIP Server IP Address – The IP address for this SIP Server. 
 Enable SIP OPTIONS – Enable or disable this feature for the selected SIP Trunk group. 
 SIP Options Interval – How often, in seconds, the server sends a “keepalive” message to this 
enabled SIP trunk group; the default interval is 30 seconds. 
 Number of Retries – If MaxCS receives no 200 (OK) response, the number of...
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