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Aleratec 17 DVDCD Copy Tower Duplicator User Guide

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    Technical Support
    After reading this User Guide, if you need additional assistance with this 
    product, please contact Aleratec Technical Support. Our technical staff will 
    be happy to assist you, but they may need your help to better assist you. 
    Calling Aleratec Technical Support without all the necessary information 
    can be both time consuming and frustrating. Therefore, please try to have 
    the following information ready before calling:
    1. Serial Number - the serial number is located on the  bottom of the DVD/
    CD Copy Tower.
    2.  Troubles - your questions about the DVD/CD Copy Tower.. Please 
    provide enough information about your problems so our technical staf f 
    can recreate and diagnose it.
    Technical Support Addresses and Phone Numbers
     
    X By e-mail:  [email protected]
     
    X By Telephone: + 1-818-678-0484		–		Skype:	support.aleratec.com
    Technical Support Group can be reached 8:00 AM to 5:00 PM, Pacific 
    Time, Monday through Friday, excluding U.S. holidays.
    Please try to call from a phone near your computer system.
     
    X Access is available 24 hours a day, 365 days a year, via:
    The World Wide Web at:  www.aleratec.com
    FAX at: +1-818-678-0483  
    						
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    Technical Support FAX Back Form
    Aleratec, Inc.
    Technical Support Fax Back Form
    Please record the following information to help expedite any warranty 
    claim:
    Model No.: _____________ Serial No.:  ____________________________
    Date Purchased   ________________________________________________
    Place of Purchase:  ______________________________________________
    To:	 Technical	Support	Group	FAX:	+1-818-678-0483
    FROM:  _____________________ FAX:  ____________________________
    E-MAIL   ________________________
    RE:  ________________________ TEL:  ____________________________
    DATE:  _______________ # OF PAGES:  ____________________________
    I am experiencing the following problems with my DVD/CD Copy Tower:
    _____________________________________________________________
    _____________________________________________________________
    _____________________________________________________________
    _____________________________________________________________
    By answering these questions, your problem will be solved more rapidly. Make 
    copies as necessary. You can reach us electronically at: www.aleratec.com on 
    the internet. 
    NOTE: Please store and track the included software, registration codes 
    and parts carefully. Requests for replacement software, registration 
    codes, and/or parts may incur a fee.   
    						
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    Notes:  
    						
    							Document Number: 260180-260182_ENG_Rev_A    Copyright © 2014
    Specifications subject to change without notice. 
     
    Aleratec, Inc.
    9851 Owensmouth Avenue
    Chatsworth, CA 91311 U.S.A.
    www.aleratec.com 
    						
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