Aleratec 17 DVDCD Copy Tower Duplicator User Guide

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Using the DVD/CD Copy Tower
Setup Menu
Advanced Setup – CD Overburn
This function will allow you to burn a few MB more than the standard 
capacity of the target Audio CD (e.g. 75 minutes of recording time vs. 74 
minutes).
You can activate the overburn function of the DVD/CD-Recorder through 
this setting.
1. In the Advanced Setup menu, use the arrow buttons ( or) to select 
“CD Overburn”. The following screen will be displayed. 
 
 
2.  Press OK to select. Use the arrow buttons ( or) to scroll between 
the ENABLE and DISABLE  options. Press OK again to select the 
desired option.  
 
 
 
 
3.  You will now return to the Advanced Setup menu.  
[Advanced Setup]  
5. CD Overburn
[CD Overburn]
      Enable
[Advanced Setup]  
5. CD Overburn  
						

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Using the DVD/CD Copy Tower
Setup Menu
Advanced Setup – Keep Buffer
This function will allow you to enable or disable the load source to the 
buffer.
1.  In the Advanced Setup menu, use the arrow buttons ( or) to select 
“Keep Buffer”. The following screen will be displayed. 
 
 
2.  Press OK to select. Use the arrow buttons ( or) to scroll between 
the YES and NO	options. Press OK again to select the desired option.
 
 
 
 
3.  You will now return to the Advanced Setup menu.  
[Advanced Setup]  
7. Keep Buffer
[Keep Buffer]
      Yes
[Advanced Setup]  
7. Keep Buffer  
						

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Using the DVD/CD Copy Tower
Setup Menu
Advanced Setup – Boot Password
This function will allow you to enable or disable the system startup user 
administrative password. Users will have to login once DVD/CD Copy 
Tower system is booted up.
1. In the Advanced Setup menu, use the arrow buttons ( or) to select 
“Boot Password”. The following screen will be displayed. 
 
 
2.  Press OK to select. Use the arrow buttons ( or) to scroll between 
the Enable	or Disable	options.
 
 
 
 
3.  If you select  Enable, you will be prompted to enter a password. Use 
the arrow buttons ( or) to scroll between characters. Press the  OK	
button	to select the desired character.
 
 
 
 
4.  After entering your full Boot Password, press the  OK	button to return 
to the Advanced Setup menu.  
 
[Advanced Setup]  
8. Boot Password
[Boot Password]
       Disable
[Boot Password]
== >  1
[Advanced Setup]  
8. Boot Password  
						

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Using the DVD/CD Copy Tower
Setup Menu
Advanced Setup – Setup Password
This function will allow you to enable or disable the system setup 
administrative password. Users will have to login to change any setup 
fuctions.
1.  In the Advanced Setup menu, use the arrow buttons ( or) to select 
“Boot Password”. The following screen will be displayed. 
 
 
2.  Press OK to select. Use the arrow buttons ( or) to scroll between 
the Enable	or Disable	options.
 
 
 
 
3.  If you select  Enable, you will be prompted to enter a password. Use 
the arrow buttons ( or) to scroll between characters. Press the  OK	
button	to select the desired character.
 
 
 
 
4.  After entering your full Setup Password, press the  OK	button to return 
to the Advanced Setup menu.  
 
[Advanced Setup]  
9. Setup Password
[Setup Password]
       Disable
[Setup Password]
== >  1
[Advanced Setup]  
9. Setup Password  
						

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Using the DVD/CD Copy Tower
Setup Menu
Advanced Setup – Count Password
This function will allow you to enable or disable the count password. Users 
will have to login to view the disc count.
1. In the Advanced Setup menu, use the arrow buttons ( or) to select 
“Count Password”. The following screen will be displayed. 
 
 
2.  Press OK to select. Use the arrow buttons ( or) to scroll between 
the Enable	or Disable	options.
 
 
 
 
3.  If you select  Enable, you will be prompted to enter a password. Use 
the arrow buttons ( or) to scroll between characters. Press the  OK	
button	to select the desired character.
 
 
 
 
4.  After entering your full Count Password, press the  OK	button to return 
to the Advanced Setup menu.  
 
[Advanced Setup]  
10. Count Password
[Count Password]
       Disable
[Count Password]
== >  1
[Advanced Setup]  
10. Count Password  
						

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Using the DVD/CD Copy Tower
Setup Menu
Advanced Setup – Eject Tray If No Disc
This function will allow disc drives to eject if the system does not detect a 
disc in the tray.
1.  In the Advanced Setup menu, use the arrow buttons ( or) to select 
“Eject Tray If No Disc”. The following screen will be displayed. 
 
 
2.  Press OK to select. Use the arrow buttons ( or) to scroll between 
the No	or Yes	options.
 
 
 
 
3.  Press OK to select the desired function. You will now return to the 
Advanced Setup menu.  
[Advanced Setup]  
11. Eject Tray If no Disc
[Eject Tray If no Disc]
         No
[Advanced Setup]  
11. Eject Tray If no Disc  
						

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Specifications
Components• Build-in Duplicator Controller
•  Three DVD/CD Recorders (1:3 DVD/CD Copy Tower)
•  Five DVD/CD Recorders (1:5 DVD/CD Copy Tower)
Loading Mechanisms• Tray
Supported Media Types • DVD-R
•  DVD+R
•  DVD-RW
•  DVD+RW
•  DVD-RAM
•  DVD-ROM
•  CD-R
•  CD-RW
•  CD-ROM
Supported Formats • All popular CD and DVD formats
Recording Modes • Disk-at-Once
•  Track-at-Once (CD only)
Copy Speed • Selectable Maximum Speed
Power Requirements
•  90 - 240 VAC, 50/60 Hz, Switchable
Dimensions
(height x width x depth) • 
1:3 DVD/CD Copy Tower: 10.4” x 7.3” x 15.7”
•  1:5 DVD/CD Copy Tower: 17.1” x 7.3” x 17.9”
•  1:7 DVD/CD Copy Tower: 18” x 7.5” x 17”
Weight • 1:3 DVD/CD Copy Tower: 22.5 lbs
•  1:5 DVD/CD Copy Tower: 45.2 lbs
•  1:7 DVD/CD Copy Tower: 27.7 lbs
Warranty • Limited 1 Year Parts and Labor  
						

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Troubleshooting
If the DVD/CD Copy Tower is not performing as expected, refer to the 
symptoms in the following table, and follow the suggested corrective action.
Symptom Corrective Action
Fail (an issue was 
encountered during the 
operation) • 
Fail messages are usually caused by a problem 
recording onto the blank media.
•  Errors are more likely to occur with poor quality 
media; store brands, generic or bargain brands 
should be avoided.
•  Reduce the speed at which the duplicator records 
using the CD	Burn	Speed  and/or DVD	Burn	
Speed	option in the Setup menu.
•  A firmware update may be available to improve 
media compatibility; please contact Aleratec 
Technical Support for assistance.
Source Disc Empty (the 
source disc does not 
contain any data) • 
Verify that the disc you wish to copy contains the 
appropriate data.
•  The tray currently set as “source” ejects, which 
by default, should be the top tray. If a different 
tray opens, the  Select	Source setting must be 
adjusted. 
Source Drive Not Ready 
(the duplicator did not 
detect a disc to copy) • 
Check that the disc you wish to copy is inserted 
correctly, with the data (shiny) side facing down.
•  Verify that the disc you wish to copy can be 
read by another device, for example a personal 
computer.
•  Change to a different source disc and try the 
operation again.
Source Drive Read Disc 
Error (the disc you wish to 
copy may contain errors or 
copy protection) • 
Remove the source disc and inspect the data 
side for scratches, scrapes, smudges or other 
contaminants.
•  Most commercially produced DVDs are protected 
and cannot be copied. 
•  Prior to any copy attempt, use  Prescan to 
determine if a particular disc can be  read 
correctly by the duplicator.  
						

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Troubleshooting 
SymptomCorrective Action
Target Overflow (the 
amount of data on the disc 
you wish to copy exceeds 
the capacity of the blank 
media) • 
Use the Disc	Info option to determine the type of 
disc the source is, and its capacity (listed in MB).
•  To copy CDs that have slightly more information 
than the normal empty capacity, the Overburn 
option must be enabled from Advanced Setup 
menu.
•  A dual- (double-) layer disc would be required to 
copy a DVD containing more than 4,500 MB of 
data. These discs have room for about twice the 
amount of a standard recordable DVD, about 8.5 
GB.
Target Drive Not Ready 
(the duplicator was unable 
to detect blank disc(s) of 
the correct type) • 
The disc(s) you wish to copy onto may already 
have some data recorded.
•  Press the power switch to turn the duplicator off. 
Wait for about ten seconds, then power on and 
attempt the operation again.
•  Check that the disc(s) you wish to copy onto 
are inserted correctly, with the data (shiny) side 
facing down.
•  A CD cannot be copied onto a DVD, or vice 
versa. Use the Disc	Info function to determine 
the format of the source disc. 
Copier F/W Fail, Please 
Update F/W (the firmware 
has become corrupt and 
must be reinstalled) • 
Contact your support administrator or Aleratec 
Technical Support. 
Copy completes 
successfully but copies fail 
to play back or execute. • 
Use the Compare function to verify the copied 
disc matches the original. For audio CDs, use 
Verify  instead to ensure the disc is readable. 
•  Change to a different drive or playback device 
and retry.
•  Configure the Burn	Speed options to record 
at a slower speed. Discs burned at maximum 
speed (default setting) may cause difficulties for 
playback devices.
•  Such issues are more likely to occur with poor 
quality media; store brands, generic or bargain 
brands should be avoided.  
						

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Troubleshooting
Symptom Corrective Action
Buttons do not function 
when pressed.  • 
A momentary pause may occur while scrolling 
through menu options, as certain functions 
require a refresh of the source disc’s details.
•  The duplicator still may be busy with the last 
task. Check the display for messages that indicate 
an operation in progress.
•  Button mechanism may be malfunctioning. 
Switch the power off, wait 10 seconds, and then 
power on again to check for any improvement.
No message on the display 
and/or no indicator lights 
when powered on.  • 
Cycle the power by switching the power off, 
waiting 10 seconds, and then powering on again.
•  Check that the power cord is fastened securely to 
the duplicator, and to the electrical outlet.
•  Ensure the voltage selection switch is set 
correctly for your region (115 VAC for use in 
North America).
•  Test the electrical outlet with another appliance.