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Aleratec 116 USB 30 Copy Tower Duplicator User Guide

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    Using the USB Dupli\ccation Suite Softwa\cre
    3. Once the DOS windows have closed, you may exit the module.   
    						
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    Using the USB Dupli\ccation Suite Softwa\cre
    Port Training
    Port Training is used to align the USB port numbers in the software with the 
    USB ports on the front of your duplicator.  For best results  in using your 
    Aleratec USB 3.0 Copy Tower we recommend performing a Port Training prior 
    to the start of a new copy job.
    1. Start by choosing Port Training from the drop down menu.
     
    2. A new dialog box will pop-up prompting you to remove all USB flash 
    drives form the duplicator.  Click “OK” to continue.  
    						
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    Using the USB Dupli\ccation Suite Softwa\cre
    3. You will now be asked to Insert a USB flash drive into port 1. 
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
    4. Insert a USB flash drive into port 1 and a message stating “Port 1 
    learned” will be displayed along with a message asking to “Insert USB 
    flash drive into port 2.”   
     
     
     
     
     
     
       
    						
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    Using the USB Dupli\ccation Suite Softwa\cre
    5. Repeat this process until all 16 ports of your duplicator are trained.  
    Then press “Complete” to continue.
     
     
     
     
     
     
     
     
     
     
     
     
    6. After performing Port Training the designation for USB Flash Drives 
    will change from Window Drive Letters (D,E, F, etc.) to USB-01, USB-
    02, USB-03, etc.
    Note: \b\fe to the hardware\s differences between US\sB 2.0 and USB 3.0 fl\sash drives, if yo\f train a port \fsing\s a USB 3.0 drive, it\s will only work for \sUSB 3.0 drives.  The same goes for USB 2.0 dr\sives.  Therefore, we s\fgge\sst yo\f work with batc\shes of the same USB flash drive type i\sf yo\f want to take \sadvantage of Port Training.  Whenever y\so\f switch from USB 3.0 \sto USB 2.0 drives, o\sr vice-versa, yo\f wil\sl need to perform P\sort Training to re-align p\sort n\fmbering in the\s software.  
    						
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    Technical Support
    After reading this Software User Guide, if you need additional assistance, 
    please contact Aleratec Technical Support. Our technical staff will be happy 
    to assist you, but they may need your help to better assist you. Calling 
    Aleratec Technical Support without all the necessary information can be 
    both time consuming and frustrating. Therefore, please try to have the 
    following information ready before calling:
    1. Part Number - the part number is located on the bottom of the 1:16 
    USB 3.0 Copy Tower.
    2. Serial Number - the serial number is located on the back of the 1:16 
    USB 3.0 Copy Tower.
    3. Problem - your questions about the 1:16 USB 3.0 Copy Tower 
    software. Please provide enough information about your problem so 
    our technical staff can recreate and diagnose it.
    Technical Support Addresses and Phon\ce Numbers
     XBy e-mail: [email protected]
     XBy Telephone: 1-818-678-0484  –  Skype: support.aleratec.com
    Technical Support Group can be reached 8:00 AM to 5:00 PM, Pacific 
    Time, Monday through Friday, excluding U.S. holidays.
    Please try to call from a phone near your computer system.
     XAccess is available 24 hours a day, 365 days a year, via:
    The World Wide Web at: www.aleratec.com
    FAX at: 1-818-678-0483  
    						
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    Technical Support FAX Back Form
    Aleratec, Inc.
    Technical Support Fa\cx Back Form
    Please record the following information to help expedite any warranty claim:
    Model No.: _____________Serial No.:  ____________________________
    Date Purchased  ________________________________________________
    Place of Purchase:  ______________________________________________
    To: Technical Support Group FAX: 1-818-678-0483
    FROM:  _____________________FAX:  ____________________________
    E-MAIL   ________________________
    RE:  ________________________TEL:  ____________________________
    DATE:  _______________# OF PAGES:  ____________________________
    I am experiencing the following problems with my 1:16 USB 3.0 Copy 
    Tower software:
    _____________________________________________________________
    _____________________________________________________________
    _____________________________________________________________
    _____________________________________________________________
    _____________________________________________________________
    By answering these questions, your problem will be solved more rapidly. Make 
    copies as necessary. You can reach us electronically at: www.aleratec.com on 
    the internet.   
    						
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    Notes:  
    						
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    Notes:  
    						
    							Document Number: 330110_SU\f_EN\f_Rev\b A  Copyright © 2012
    Specifications subj\Uect to change with\Uout notice\b 
     
    Aleratec, Inc\b
    9851 Owensmouth Avenue
    Chatsworth, CA 913\U11 U\bS\bA\b
    www.aleratec.com 
    						
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