Alcatel OneTouch Alcatel Tru User Manual

							30
3  Phone calls, Call history log and Contacts
3.1 Call ........................................................................\
.........................
3.1.1 Placing a call
You can easily place a call using Call . Touch the Application tab from the Home screen and select 
Call . 
Touch to send 
message to 
the previewed 
number.
Touch to call 
the previewed  number.
Touch to hide/
display keyboard.
Slide to access the 
RECENT and 
CONTACTS.
Display the 
suggested 
number(s).
Touch and hold to 
access voicemail.
To make phone call, choose from the following options: enter the desired number directly into dial pad, 
then touch , or directly touch the contact to place a call. 
If you make an error when inputting a phone number, you can delete the incorrect digit(s) by touching  .
To hang up a call, touch . 
						

							31
International call
To dial an international call, long press  to enter “+”, then enter the international country prefix 
followed by the full phone number and finally touch  .
Emergency call
If your phone has network coverage, dial the emergency number and touch  to make an emergency call.  This works even without a SIM card and without typing the PIN code.
3.1.2 Answering or rejecting a call
 
When you receive a call:
• Slide the  icon to the right to answer;
• Slide the  icon to the left to reject;
• Slide the  icon upwards to reject the call by sending a preset message.
To mute the ringtone volume of an incoming call, press the Volume up/down key, or turn the phone over (when the Settings/Gestures/Turn over to mute option is activated). 
						

							32
3.1.3 Accessing your voicemail 
To access your voicemail, long press  .
If you receive a voicemail, a voicemail icon  appears on the Status bar. Open the Notification panel and touch New voicemail.
3.1.4 Visual Voicemail
Visual Voicemail allows users to view, listen and save all voicemails in any order directly from the phone; without the need of calling the voicemail system.
• From the Home screen or Applications menu, tap .
• The inbox with all voicemail messages will be displayed. If this is the first time accessing Visual Voicemail, you may tap Next  to  activate Visual Voicemail.
• Tap on voicemail to listen to it.
3.1.5 Resetting your voicemail password
If you forget your voicemail password, you can reset it to the last four digits of your phone number. To 
start reset enter #793# into dial pad, touch  to dial, remain looking at your screen and a message will display confirming reset of voicemail password to last four digits of your phone number, select OK when displayed and reset is completed.
3.1.6 During a call
To adjust the volume during a call, press the Volume up/down ke y. 
						

							33
Touch to end the current call.
Touch to activate the speaker during the current call. Touch this icon again to deactivate the speaker.
Touch to mute the current call. Touch this icon again to unmute the call.
Touch to display the Dial pad.
Touch to hold the current call. Touch this icon again to retrieve the call.
Touch to add a call.
To avoid accidental operation of the touchscreen during a call, the screen will be locked automatically when you put the cellphone close to your ear; and it will be unlocked when the cellphone is taken away from your ear. 
						

							34
3.1.7 Managing multiple calls
With this phone you can handle multiple calls at the same time. 
Swap calls
When you accept two calls, touch the  icon, you can now switch between two lines. The current call will be put on hold and you are able to join the other call.
Conference calls(1)
You can set up a conference call as follows. 
• Place a call to the first participant of the conference call. 
• Touch the icon  .
• Then touch the icon  and then touch the icon  to start the conference.
• Touch  to end the conference call and disconnect all callers.
3.1.8 Call settings
Touch  from the Call screen, then touch Settings. The following options are available:
Call settings
Voicemail
- Service: Opens a dialog box where you can select your operator’s voicemail service or another service.
- Sound: Touch to set the sound when a new voicemail arrives.
- Vibrate: Mark the checkbox to enable vibration when a new voicemail arrives.
Call barring: Touch to configure Call barring settings. Mark the check box to activate the call barring for outgoing and incoming calls.
Service Dialling Numbers: You can place a call from the SDN list.
(1) Depending on your network operator. 
						

							35
Call forwarding: Touch to configure how your calls are forwarded when you are busy, unanswered or unreachable.
Additional settings
- Caller ID: Touch to use default operator settings to display your number in outgoing calls.
- Call waiting: Mark the check box to notify you of new incoming calls during a call.
- TTY  mode: TTY mode can be used by people who are deaf, have poor hearing or speech impairments.
-  DTMF Tones: Dual Tone Multi-Frequency, or DTMF is a method for instructing a telephone switching system of the telephone number to be dialled, or to issue commands to switching systems or related telephony equipment. Touch to enable DTMF tones.
     - VoLTE Setting
       Enable the button to activate using voice over LTE when PS voice is supported by network.
3.2 Wi-Fi Calling
Wi-Fi Calling lets you make and receive voice calls and text /multimedia messages over your Wi-Fi network when your phone is connected to a Wi-Fi network and registered with your wireless carrier's network for Wi-Fi Calling.
Wi-Fi Calling can improve your coverage and allows you to make phone calls and send messages over a Wi-Fi network (when a Wi-Fi network is available). Please check your rate plan to determine if Wi-Fi Calling minutes count towards your cellular calling minutes or not. 
To use Wi-Fi Calling please use the SIM card provided with your device. A different SIM card may not work with the Wi-Fi Calling feature. You must have a 911 emergency address registered with your account. 
Please note: Corporate accounts may require administrator assistance for 911 Address.
When your phone is connected to Wi-Fi network, you will see  at the top of your screen. Now you are able to use your device for calling and messaging even if you have no cellular coverage. 
						

							36
Touch to make calls over 
Wi-Fi when connected to 
Wi-Fi network.
Enter the desired number into dial pad or select a contact from Contacts or Call history by sliding 
or touching tabs, then touch  to place the call.
When the handset loses Wi-Fi coverage, any active call will drop and the phone will connect to the cellular network if available.
To enable Wi-Fi Calling
1.  From the Home screen, touch Applications icon .
2. Select Settings , then More…, then Wi-Fi Calling Settings.
3. Toggle Wi-Fi Calling button to right On position, bar will light up in green.
To disable Wi-Fi Calling
1.  From the Home screen, touch Applications icon .
2. Select Settings , then More…, then Wi-Fi Calling Settings.
3. Toggle Wi-Fi Calling button to left Off position, bar will display in gray. 
						

							37
To change Wi-Fi Calling preference
1 From the Home screen, touch Applications icon .
2. Select Settings , then More….
3 Select Wi-Fi Calling Settings, then select Wi-Fi Calling preferences.
Calls and messages made over Wi-Fi will be charged like cellular calls.
3.3 Call log
You can access your call memory by touching RECENT tab from the Call screen to view Missed calls, Outgoing calls and Incoming calls.
Touch a contact or number to view information or you can launch a new call, send SMS to the contact or number, view detailed call information or delete the call.
You can also add the number to Contacts by touching Add to contacts (only available for unsaved phone numbers).
Touch delete call history, touch menu icon  and select Clear call log.
3.4 Contacts........................................................................\
.................
Contacts enables quick and easy access to your saved contacts. 
You can view and create contacts on your phone and synchronize these with your Gmail contacts or other applications on the web or on your phone.  
						

							38
3.4.1 Consult your Contacts
To access this feature, touch  from the Home screen, then select Contacts .
Touch name to open Quick 
Contact panel.
Touch to select the current 
contact or all contacts to  delete.
Touch to view your 
favorite contacts.
Touch to search in Contacts
Touch to add new contact.
Delete a contact
To delete a contact, touch the contact you want to delete, the icon will turn to  , then touch  and confirm to delete. Touch  to select all contacts, then touch  and confirm to delete all contacts.
The contact you have deleted will also be removed from other applications on the phone or web the next time you synchronize your phone.
Touch  to display the contacts list option menu, following actions are enabled:
• Call historyDisplays call history.
• Import/ExportImport or export contacts between phone, SIM card, microSD card(1) and phone storage.
• AccountsManage the synchronization settings for different accounts.
• SettingsTouch to change the display of the sort list and contact names. 
						

							39
3.4.2 Adding a contact
Touch  in the contact list to create a new contact.
You are required to enter the contact's name and other contact information. By scrolling up and down the screen, you can move from one field to another easily.
Touch to select a contact picture.
Touch to view other categories.
Touch to save. Touch to select contact storage location..
Touch to add different names.
Touch to add address.
If you want to add more information, touch ADD ANOTHER  FIELD at the bottom to add a new category.
When finished, touch  to save.
To exit without saving, you can touch  and then touch Discard changes.