Alcatel OneTouch Alcatel IDOL4 for Cricket FAQ

							1) Touch “Settings” icon from Home screen or under main menu 
2) Touch Wi-Fi 
3) Turn the switch to “On” position, the device will scan for available networks and display the 
names. 
*Secured networks are indicated with a lock icon.  
*If the device finds a network that you connected to previously, it connects to it. 
4) Touch a network name to see more details or connect to it. 
5) Enter a password or other credentials to connect network. 
 
41.   How do I configure proxy settings for a Wi-Fi network? 
Some  network  administrators  require  you  to  connect  to  internal  or  external  network 
resources  via  a  proxy  server.  By  default,  the  Wi-Fi  networks  are  not  configured  to 
connect  via  a  proxy,  but  you  can  follow  below  steps  to  change  that  for  each  Wi-Fi 
network you’ve added. 
1) Touch and hold a network with connected status in the list of Wi-Fi networks 
2) Touch “Modify network” in the dialog that opens 
3) Select “Advanced options” 
4) If  the  network  has no  proxy  settings,  touch  “None” under  “Proxy”,  then  touch 
“Manual” in the pop-up menu 
5) Type the proxy settings supplied by your network administrator.  
6) Finally, touch “Save” 
Note:  all  above  steps  only  change  the  Wi-Fi  setting.  To  change  the  proxy  setting  for 
others, you should modify them individually. 
 
viii. Bluetooth 
42. How can I turn on Bluetooth and pair with another Bluetooth device?  
Bluetooth  is  a  short-range  wireless  communications  technology  used  to  communicate 
between devices over a distance of about 8 meters.  
To  connect  to  a  Bluetooth  device,  you  must  turn  on  your  phone’s  Bluetooth  radio. The 
first  time  you  use a new  Bluetooth  device,  you  must  pair  it  with  the  one  you  want  to 
connect. Then both devices know how to connect securely to each other. After that, they 
connect automatically. 
1) Touch “Settings”  
2) Touch “Bluetooth” 
3) Switch to “On” position for searching the device 
4) Touch the device that you want to pair with.  
						

							 
You can also turn on Bluetooth from the Quick settings. Touch the indicator icon area 
and drag it downwards with two fingers. You can turn Bluetooth on or off. 
 
You can also touch the arrow to view and control pairing of saved Bluetooth devices. 
 
 
43. How can I change the name of my Bluetooth?   
						

							You can follow below steps to rename the Bluetooth. 
1) Touch “Settings”  
2) Touch “Bluetooth” 
*Make sure the Bluetooth is turned on 
3) Touch Menu key  in the top right corner of screen 
4) Touch “Rename this device” 
Type the name you want and press “Rename” to save. 
 
 
44. How can I configure or unpair a Bluetooth device? 
Some  Bluetooth  devices  have  multiple  profiles.  Profiles  can  include  the  ability  to 
transmit your conversations, play music in stereo, or transfer files or other data. You can 
select which profiles you want to use with your phone. You can also change the name of 
the Bluetooth device. 
You can follow below steps to unpair a Bluetooth device.  
1) Touch “Settings” icon from Home screen or under main menu 
2) Touch “Bluetooth”  
*Make sure the Bluetooth is turned on 
3) Touch  the  Quick  Settings  icon  beside  the  connected  Bluetooth  device  you  want  to 
configure 
4) A  screen  opens  that  allows  you  to  change  the  device’s  name  or  unpair  it.  
						

							  
 
ix. Camera 
45. How can I take photos with camera? 
Your Camera app is a combination of camera and camcorder. 
You can follow below steps to take pictures and videos.  
There’re several ways to access the Camera: 
Way 1: Touch Camera icon from Home screen or under main menu 
Way2: Open the Camera without unlocking your screen quickly 
Access “Settings”->”Display”->switch on “Press Power key twice for Camera”. 
Way 3: Press Boom key to access Camera. (See Q7 what can I do with the Boom key) 
You can follow below steps to take pictures and videos. 
a. With the back Camera: 
 
 
 
 
More settings  Touch  to  switch  between  main  camera  and 
front camera.  
Touch to take pictures 
Touch to take videos 
Touch to turn on/off flash 
Touch to view the photo 
Touch to start recording a 
micro video 
Touch  to start  recording 
slow motion videos 
Touch  to manually  set 
ISO,  shutter  speed  etc. 
as your wish 
Touch  to turn  on 
panorama function 
Touch to set the delay time  
  
						

							b. With the front Camera: 
 
 
46. Where can I check my photos?  
You can check your photos by visiting the Gallery app. 
Touch  on the top right of the screen and select photo. 
  
x. Music & Video 
47. How can I stop the music that is playing?  
You can stop the playing music by swiping down the notification bar, touch icon  to 
stop the music. 
              
48. How can I play music?  
Touch the “Music”  app  from  home  or  under  main  menu.  You  will five four  libraries  in 
which  all  songs are  classified: Artists, Album, Songs,  GENRES and Playlists. Choose the 
music you want to listen to and touch it to play. 
 
49. How can I create a new play list? 
Follow these steps to create a new play list. 
1) Touch “Music” app from home or under main menu. 
2) Long press the  music  that  you  want  to add  to playlist. Then press “” to  create 
Touch to adjust face beauty grade  
Touch  to  turn  on/off 
flash  
More settings 
Touch to set the delay time  
Touch  to  switch  between  main  camera 
and front camera.  
  
						

							playlist   
 
 
Or you can touch the music you want to add to playlist, touch Menu key  on the 
right top and touch “Add to playlist” in the open window. 
 
   
3) You can choose to add in current playlist or to create a new one. 
4) If  you want  to create  a  new playlist,  enter  the  name  in  the open window  and  touch 
“CREATE PLAYLIST”.  
						

							  
   
 
xi. Email 
50. How can I create POP3/IMAP email account? 
You can set up external POP3 or IMAP email accounts in your phone. Usually, that is very 
useful  for work  email.  It  means  you  can  check  your  work  email  with your  device.  You 
never have to worry about missing any important emails. 
1) Touch “Gmail” App icon  to open it. 
An email setup wizard will guide you through the steps to set up an email account. 
2) Touch ”Add an email address” 
 
 
3) Enter  the  email  address  and touch MANUAL  SETUP to choose the  type  of  your 
account and then enter your password to sign in.  
						

							  
 
4) Or  you  can  touch  next  icon  to  enter the password  of  the  account  you 
want to set up. 
5) Then  an  email  account  settings  screen  appears, you  can  set  Sync  frequency  and 
download  options.  Touch Next  icon, then  the  email  account  is  created  in 
your phone. 
 
6) You  can  enter the settings by touching  the  menu  icon  on  the  left  top  of  the 
screen to change the account name and display name in outgoing emails.  
						

							 
 
 
xii. Back up & Reset 
51. How can I back up my data with phone? 
Please back up data though the following steps. 
1) Go “Settings” 
2) touch “Backup & reset”  
3) activate “Back up my data” in the open window 
   
 
52. How can I perform a factory reset on my phone? 
Follow below steps to reset your phone in the boot status. 
1) Go to “Settings”  
2) Touch “Back up & reset”  
3) Touch “Factory data reset” to start. 
4) Touch “RESET PHONE” in the open window 
5) If  there  is  no  SIM card on  your  phone,  it will  request  to  input  the  factory  data  reset 
password. 
Note: the first time to do factory reset, you have to set a password and remember it.  
						

							It will request to input the factory password in the next time to do factory reset.  
 
6) Touch “ERASE EVERYTHING” to start. 
Warning: this action will erase all your personal information and downloaded apps. 
  
 
                   Way 2: Factory reset with your phone in Shutdown state 
1) Press power and volume up button at the same time 
2) The device will boot in factory mode  
3) Press volume up/ down key to choose “wipe data/factory reset” 
4) Press power key to confirm 
5) Press volume up/ down key to choose “Yes--delete all user data”  
6) Press power key to confirm 
7) Choose “reboot system now” and press “Power” key to confirm 
Warning: this action will erase all your personal information and downloaded apps.