Alcatel OneTouch Alcatel IDOL4 for Cricket FAQ

							To add new applications on the Home screen, touch the menu icon, you will see all 
the applications. Long-press and drag an application to your desired screen. 
         
              
To add new widgets to the Home screen, long press the Home screen that’s not occupied, 
touch  icon “WIDGETS”, you  will  see  all  the widgets at  the  bottom. Touch  and  drag  a 
widget to your desired screen. 
     
  
12. How do I change the wallpaper?  
You can set wallpaper by accessing menu-> “Settings” -> “Display” -> “Wallpaper”. Select 
a  wallpaper  source  from  “Gallery/Live wallpapers/Photos/Wallpaper gallery”,  select 
wallpaper as you like and touch “Set wallpaper”. 
You also can set wallpaper by long press the home screen that’s not occupied, touch icon 
“WALLPAPERS”, select wallpaper as you like and touch “Set wallpaper”. 
  
13. How do I set screen lock?  
In  order  to  protect  your  personal  information,  you can adjust  your  phone’s  lock  settings 
by  pressing  “Menu”  key  at Home  screen -> “Settings” -> “Lock screen” -> “Screen  lock”  
						

							->Touch the type of lock you would like to use. 
After you set a lock, a lock screen displays whenever your screen is woken up, requesting 
pattern, PIN, or other specified key. 
Take pattern for example. 
 
 
Draw a pattern, and then touch “Confirm” to finish the setting.      
  
						

							 
Notes: 
Screen lock options are listed in the approximate order of the strength of their 
security, starting with “None” and “Swipe”, which provide no security. 
 
14. How can I use Func shortcuts on your lock screen?  
You  can  follow  below  steps  to  customize  the  application  shortcuts  display  on  your  lock 
screen. 
1) Touch “Setting” 
2) Touch “Lock screen” 
3) Touch “Func shortcuts”, turn the switch to “On” position. 
4) Touch “+” “-“ to add or remove application shortcuts on lock screen 
5) Long-press the  icon and drag an application to your desired position. 
*Note: Up to 5 shortcuts can be display on lock screen  
   
						

							  
Then you can double touch the shortcuts on lock screen to open it. 
  
 
 
iii. Phone call 
15. How can I answer or divert a call? 
When  you  receive  a  phone  call,  the  incoming  call  screen  opens.  It  shows  caller  ID  and 
any additional information about the caller that you have saved in People app. 
 
If  there  is  any  call  missed, you  will  get  a  notice  in  notification  bar  or  you  can  check  all 
incoming call records in the call log tab of Phone app. 
 Slide to answer 
 Slide to reject 
  Slide to send messages   
						

							 
You  can  edit  text  quick  response  in  the  “Call”  app-> press  the  menu key in  the top 
right corner of screen -> “Settings” ->“Quick responses”.  
 
 
16. How can I silence the ringer of incoming calls?  
There are 3 ways to silence the ringer before answering the call. 
Way 1:    Press the Volume Up/Down button on the side of your device. 
Way 2:  Press Power button on the top or side of your device. 
Way 3：Enable Gesture function by going to menu-> “Settings”-> “Gestures” -> activate 
“Turn over to mute”, then you can mute incoming calls by turning the phone over when 
a call is coming. 
   
 
17. How can I hold and answer another call?  
During a call, you can use some buttons near the bottom of the screen 
 Switch to the dialer. 
 Control the audio output  
						

							 Mute your microphone 
 Put the other party on hold 
 Switch to another call in process 
 Add another call 
 combine two or more calls 
 
How to hold and answer another call? 
1) If there is another call coming in, you will get a notice in the screen and ring notice. 
2) You can answer it directly, and at the same time the other call will be on hold. 
3) You can touch to switch to another call in process. 
Note: please make sure you have held the third way calling service with your SIM card. 
  
 
18. How can I make a three way calling?  
During a call, you can use some buttons near the bottom of the screen. 
Switch to the dialer. 
 Control the audio output 
 Mute your microphone 
 Put the other party on hold 
Switch to another call in process 
 Add another call 
 Combine two or more calls 
 
How to make a three way calling/ conference call? You can do like this, 
1) Call the first person 
2) Touch  “Add  call”  (this  function  may  under  menu  according  to  the  different 
phones), then you can choose the third person you want to call. 
 
3) When you get through the second person or the third person (It depends how many 
calls  you  want  to  merge),  you  can  touch  “Merge  calls”  to  make  a  conference 
call.  
						

							 
*Notes: Three ways calling also need network/simcard support. 
 
19. Where can I check recent call records?  
Access  into  menu,  touch  “Phone”, and  then touch  to  check  recent  call 
records. 
 it  is call  log  tab  which  shows  recent  calls.  There  are  three  different  color  arrow 
icons beside a call to indicate the type of calls. 
 Means missed incoming call 
 Means received incoming call 
 Means outgoing call 
 
 
20. How can I switch to mute mode during a call? 
You can touchto mute your microphone. 
During a call, you can use some buttons near the bottom of the screen 
Switch to the dialer. 
 Control the audio output 
 Mute your microphone 
 Put the other party on hold 
Switch to another call in process 
 Add another call 
 Combine two or more calls 
  
21. How can I listen to voicemail? 
When  you  have  a  new  voicemail  message,  the  voicemail  icon  appears  in  the 
notification bar. Swipe down the status bar and touch it to view your notifications. 
You  can  also  change  you  voicemail  settings  by  accessing  into  menu->Touch  “Phone” 
 -> press  the  menu keyin  the top right  corner  of  screen -> “Settings” -> Call 
setting->change voicemail setting.  
						

							 
 
 
22. How can I set the device reversible? 
You can set up this function in the spinner or by the path: setting->Display->Reversible  
						

							 
   You can answer the phone on either side of device after activating the Reversible, but cannot 
change it during the call ongoing. 
 
iv. Contact 
23. How can I add the number in a message to the contacts?  
You  can  follow  below  steps  to  add  numbers  in a message  to  contacts  by  opening  the 
message-> press” ” -> Touch “OK” to  add  the  number  to  the  contact--> Choose  the 
place  you want  to  store  the  contact  to  (SIM  /  Phone) ->Enter  the  name and  related 
information ->Touch icon  to save. 
   
						

							  
 
24. How can I import contacts from SIM card?  
You can follow below steps to import contacts. 
1) Touch “Contacts” app to open contact screen 
2) Touch menu key in the top right corner of screen, then a menu appears 
3) Touch “Import/Export” 
4) Choose the “from SIM card”. 
5) Select the contacts you want to Import/Export. 
6) Touch “”in the top to finish the contacts import. 
7) Tap    “IMPORT” to import contacts 
 
25. How can I back up my phone number and contacts to my Google account?  
If  you  have  a  Google  Account,  any  contacts  associated  with  that  account  are 
automatically backed up  by Google. This means  all of  your contacts  are always  available 
on  the  web  and  can  be  synced  to  any  Android  phone  which’s  set  up  with  the  same 
account.  
It means your contacts are always available even if you lose your phone, switch to a new 
phone or use a desktop computer. 
 
To get your phone numbers and contacts information to your Google Account, you have 
several options. 
a. Import your contacts directly into your Google Account. 
1) Install the SIM card with your contacts on it in your new phone 
2) Touch “Contacts” app  
3) Touch  Menu    (Menu key is in the top right  corner  of  screen),  then  a  menu