Alcatel OneTouch Alcatel IDOL4 for Cricket FAQ

							appears 
4) Touch “Accounts”. 
5) Touch “Add account” 
6) Touch Google 
7) Touch to choose an account 
8) Touch “Contacts” in  the  open  window.  Then  all  contact  lists  will  be  synchronized  to 
your account. 
 
b. You can also follow below steps to finish contacts back up 
1) Touch “Settings” from Home screen or under main menu. 
2) Touch “Accounts”. 
3) Touch “Add account” 
4) Touch Google 
5) Touch to choose an account 
6) Touch “Contacts” in  the  open  window.  Then  all  contact  lists  will  be  synchronized  to 
your account. 
 
v.   Ringtone & Sounds 
26. How can I change default ringtone and volume for incoming calls? 
Your  phone  uses  sounds  and  vibrations  to  note  you  for  some  news,  including  ringtones, 
notifications, alarms and navigation feedback. You can customize any of these sounds, as 
well as control their volumes. 
a. There are 2 ways to Change default ringtone for incoming calls 
Way 1: 
1) Touch “Settings” icon from Home screen or under main menu. 
2) Touch “Sound & notification”. 
3) Touch “Phone ringtone”, you will see a list of ringtones 
4) Touch a ringtone to select and hear it. 
5) Touch “OK” to confirm your final selection. 
 
Way 2: 
Touch “Call” app->touch  setting  icon  at  the  top  right  corner  on  the  screen->touch  
						

							“Settings”->touch “Sounds  and  vibrate”->touch “Phone  ringtone”-> Touch  a  ringtone  to 
select and hear it-> Touch “OK” to confirm your final selection. 
 
b. Change volume for incoming calls 
1) Touch “Settings” icon from Home screen or under main menu. 
2) Touch “Sound & notification”.  
3) You will see a Volume Bar. Please drag to adjust the volume. 
 
 
27. How can I change ringtone to vibration?  
To activate Vibrate, there are two ways to change ringtone to vibration: 
Way1: press the down volume key until you feel the phone vibrate.  
To resume normal ringtone, press the up volume key. 
Way 2: go to “settings”->”sound & notification”->adjust volume bar of “Ring volume” 
to left until you see vibration icon . 
 
28. How can I set an MP3 as a ringtone?  
Follow below steps to set an MP3 as phone ringtone. 
Way1: 
1) Open the “Music” app, you will see the music list 
2) Touch the “” on the right bottom . Then a list of options appears 
3) Touch “Use as ringtone”. Your ringtone will be changed.  
						

							 
Way  2: Go  to “Settings”->”Sound  ¬ification”->” Ringtone” ->”Add  from  Music”,  then 
you can choose the MP3 music as Ringtone; 
 
 
29. How can I change the ringtone of the alarm?  
Follow below steps to change the ringtone of alarm.  
Touch and open “Clock” app.  
Touch alarm icon at the top 
Touch related alarm to get further setting 
  
						

							 
Touch ringtone, then a list of ringtone appears. 
 
Touch a ringtone to select and hear it. 
 
Note: the alarm is inactive when your phone is power off, even if you have set the alarm 
before. 
  
						

							30. How can I adjust the volume of media, alarm, notifications and ring quickly? 
Press the volume up/down key and touch the arrow. 
You will see the Volume bar of each sound. Drag the slider to your preferred volume. 
 
 
  
31. How can I set priority interruptions?  
1) Touch “Settings” icon from Home screen or under main menu. 
2) Touch “Sound & notification”. 
3) Touch “Do not disturb” 
4) Touch “Priority only allows” 
You can set priority interruptions by checking Events and 
reminders/Calls/Messages. 
You can also set interruptions mode when calls and notifications arrive. 
 
  
						

							 
 
32.  Why does my  phone  notification  led  light  not  flash  when  receive  a  notification? (new 
add) 
Active  pulse  notification  light  by  accessing “Settings”->”Sound  &  notification”->  active 
“Pulse notification light” 
 
 
33. How can I turn off dial pad tones? 
There’re 2 ways to turn off dial pad tones: 
Way 1: 
Touch “Settings”->touch “Sound  &  notification”->touch “Other  sounds”->disable “Dial  pad 
tones”.  
						

							  
Way 2: 
Touch “Call” app->touch  setting  icon  at  the  top  right  corner  on  the  screen->touch 
“Settings”->touch “Sounds  and  vibrate”->unmark  the  checkbox  of “Dial  pad  tones”
 
vi. Message 
34. How can I add an attachment in an MMS?  
There’s a size limitation for MMS. You can follow below steps to check the limitation.  
1) Open “Messaging” app. 
2) Touch “Menu” key. 
3) Touch “Settings”. 
4) Touch “ ADVANCED” 
5) Touch “Maximum message size”  
6) Modify the limitation and touch “Ok”. 
You can attach any attachment within this size according to the following steps: 
1) Touch “Messaging” icon to open it 
2) Touch  to create a new message 
3) Touch  to add pictures, videos, audios…  
						

							4) Touch to select what you want to attach in the new message. 
 
35.   How can I forward a message to other contacts? 
Follow below steps to forward messages. 
1) Touch to open the message 
2) Touch and hold the message that you want to forward. 
3) Touch Forward icon  at the top of the screen. 
4) Enter the recipient number or select from the contacts 
 
36. How can I delete messages?  
You can follow these steps to delete a message. 
Way1: 
1) Touch to open the message 
2) Touch and hold for seconds on the message that you want to delete. 
3) Touch Delete icon at the top of the screen 
4) Touch “DELETE” in the warning window 
 
You can follow below steps to delete a conversation. 
1) Touch to open the “Messaging” app, you will see all the conversation list 
2) Touch  and  hold  a  conversation  that  you  want  to  delete  until  a  trash  can  icon 
appears at the top of screen. 
3) If you want to delete more conversations, you can touch them to choose 
4) Touch  the  trash  can  icon at the top of  screen to  delete  all  checked 
conversations. 
 
37. How can I change the input method?  
There’re 2 ways to change the input methods. 
Way1: 
1) Touch “Settings” icon from Home screen. 
2) Touch “Language & input” 
3) Touch to choose the input method you want.  
						

							   
Way 2： 
In message editing screen, you will see keyboard iconin the bottom right corner on 
the screen. Touch this icon, then a list of input method appear, choose the one you want.  
 
 
vii. Internet & Applications 
38. How can I switch to recently-used apps? 
              You can check recently used applications very easily. Just touch the Menu key  in 
the bottom right corner of screen, the recent used applications will appear.  
						

							              
1) You  can  easily  switch among different apps  that  are  running with  just  a  tap  of  your 
finger when you open up the app draw 
2) Also ,you can drag left or right with your finger to kill the task 
3) You can touch  to kill all tasks at the same time 
              
39. How can I connect to a mobile network? 
It depends  on  your  carrier  and  service  plan;  your  phone  may  connect  automatically  to 
your carrier’s available data network. Or you may need to insert a SIM card or configure 
details for a specific carrier. 
Usually,  your mobile  network  settings  allow you  to  adjust  several  aspects of  your  phone 
uses mobile data.  
1) Touch “Settings” icon from Home screen or under main menu 
2) Touch “More” 
3)  Then touch “Mobile Networks” 
4) Touch Network operators and select manually to choose an available network 
5) After this, user should create/select a correct APN from “Access Point Names”. 
Note:  Please  swipe  down  the  notification  bar  and  touch  and  activate  cellular  data 
to  turn  on  the  data access; you  can’t  adjust  mobile  network  settings  when  Airplane 
mode is selected. 
 
40. How can I connect to Wi-Fi networks? 
Wi-Fi is a wireless networking technology that can provide internet access at distances of 
up to 100 meters, depending on the Wi-Fi router and your surroundings. 
To  use  Wi-Fi,  you  need  to  connect  to  a  wireless  access  point,  or  “hotspot”.  Some 
hotspots  are  open  and  you  can  connect  to  them  easily.  But  others  implement  security 
features  which  require  more  steps  to  set  up,  like,  digital  certifications,  passwords  or 
other ways to ensure that only authorized users can connect. 
 
Turn on Wi-Fi by following these steps: