AEG Freestanding washer dryer L99695HWD User Manual

							3.4.5.6.7.8.9. ENGLISH31 12 12   1
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							15.8 Cleaning the inlet hose filter and the valve filterIt could be necessary to clean the filters when:
• The appliance does not fill with water.
• The appliance fills with the water for a long time.
• The indicator of button Start/Pause flashes and the display shows the related alarm. Refer to 'Troubleshooting'.To clean the water inlet filters:• Close the water tap.
• Remove the water inlet hose from the water tap.
• Clean the filter in the inlet hose with a stiff brush.• Remove the inlet hose behind theappliance.• Clean the filter in the valve with a stiff brush or a towel.• Install again the inlet hose. Make sure thatthe couplings are tight to prevent
leakages.
• Open the water tap.www.aeg.com3212 3   45°
20°  
						

							15.9 Emergency drain
Because of a malfunction, the appliance
cannot drain the water.
If this occurs, do steps (1) through (9) of
'Cleaning the drain filter'. If necessary, clean the pump.
When you drain the water with the emergency drain procedure, you must
activate again the drain system:
1. When you drain the water with the
emergency drain procedure, you
must activate again the drain system:
Put 2 litres of water in the main wash
compartment of the detergent
dispenser.
2. Start the programme to drain the
water15.10  Frost precautions
If the appliance is installed in an area
where the temperature can be less than
0° C, remove the remaining water from
the inlet hose and the drain pump.
1. Disconnect the mains plug from the
mains socket.
2. Close the water tap.
3. Put the two ends of the inlet hose in
a container and let the water flow out of the hose.
4. Empty the drain pump. Refer to the
emergency drain procedure.
5. When the drain pump is empty,
install the inlet hose again.WARNING!
Make sure that the
temperature is more than 0
°C before you use the
appliance again.
The manufacturer is not responsible for damages
caused by low temperatures.16.  TROUBLESHOOTINGWARNING!
Refer to Safety chapters.16.1  IntroductionThe start of the appliance does not occur or it stops during operation.
First try to find a solution to the problem (refer to the table). If not, contact the Authorised
Service Centre.
With some problems, the acoustic signals operate and the display shows an alarm message:CAUTION!
Deactivate the appliance before you do the checks.16.2  Possible failures
Problems with alarm messages
MessagePossible solutionThe display tells to check the
tap: the appliance does not
fill with water.Make sure that the water tap is open. Make sure that the pressure of the water supply is not too
low. For this information, contact your local water authori-
ty.ENGLISH33    
						

							MessagePossible solution Make sure that the water tap is not clogged or is furred
with lime-scale. Make sure that the filter of the inlet hose and the filter of
the valve are not clogged. Refer to “Care and cleaning”. Make sure that the inlet hose is not damaged. Make sure that the connection of the water inlet hose is
correct.The display tells to check the
drain filter: the appliance
does not drain the water.Make sure that the drain hose is not damaged. Make sure that the drain filter is not clogged. Clean the
filter, if necessary. Refer to 'Care and cleaning'. Make sure that the connection of the drain hose is cor-
rect.The display tells to check the
door.Make sure that the appliance door is not open or closed
correctly.The display tells there is a
water alert.The anti-flood device is activated:
• Disconnect the appliance.
• Close the water tap.
• Contact the service centre.The display tells that the
main supply is unstable.Wait until the mains supply is stable. The appliance auto-
matically starts operating.At the end of the washing
cycle the display tells that
too much detergent was
used.This is not a failure but a suggestion for next wash to de-
crease the detergent quantity.The display tells to check the
air filter (the indicator  
flashes and the acoustic sig-
nal operates)
Make sure that the filter drawer is correctly inserted.
Problems without alarm messages
ProblemPossible solutionThe programme does not
start.Make sure that the mains plug is connected to the mains
socket.   Make sure that there is not a damaged fuse in the fuse
box. Make sure that the you have touched Start/Pause.www.aeg.com34  
						

							ProblemPossible solution If the delay start is set, cancel the setting or wait for the
end of countdown. Deactivate the Child Lock function if it is on.The appliance does not drain
the water.Make sure that you have not set a programme without
drain phase. Make sure that you have not set an option which ends
with water in the tub.  The appliance fills with water
and drains immediately.Make sure that the drain hose is in the correct position.
The hose may be too low.The spin phase does not op-
erate or the washing cycle
lasts longer than usually.Make sure that the spin phase is not off. Make sure that the drain filter is not clogged. Clean the
filter, if necessary. Refer to 'Care and cleaning'. Make sure that the this is not a balance problem. Adjust
manually the items in the drum and start the spin phase
again.There is water on the floor.Make sure that the couplings of the water hoses are tight
and there is not water leakages. Make sure that the drain hose have no damages. Make sure you use the correct detergent and the correct
quantity of it.You cannot open the appli-
ance door.Make sure that the washing programme is finished. Set the drain or the spin programme if there is water in
the drum.Make sure that the appliance receives electrical power.This problem may be caused by a failure of the appli-
ance. Contact the Authorised Service Centre. If you need
to open the door, please read carefully «Emergency door
opening».The appliance makes an un-
usual noise.Make sure the levelling of the appliance is correct. Refer
to 'Installation'. Make sure that the packaging and/or the transit bolts are
removed. Refer to 'Installation'. Add more laundry in the drum. The load may be too
small.ENGLISH35 
						

							ProblemPossible solutionThe washing results are not
satisfactory.Increase the detergent quantity or use a different deter-
gent. Use special products to remove the stubborn stains be-
fore you wash the laundry. Make sure that you set the correct temperature. Decrease the laundry load.The washing cycle is shorter
than the time displayed.The appliance calculates a new time according to the
laundry load.The washing cycle is longer
than the time displayed.An unbalanced laundry load increases the duration time.
This is a normal behaviour of the appliance.After a steam programme,
garments are partially wet .Make sure that the appliance is accurately levelled. Ad-
just the appliance by raising or lowering the feet.After a steam programme,
garments are not sufficiently
smooth.Make sure that you set a correct STEAM programme.The appliance does not dry
or does not dry correctly.Make sure the air filters are not clogged. Make sure the drain filter is not clogged. Make sure you have set the correct cycle. If necessary, set
a short drying time again.The drying cycle is too long.Make sure the air filters are properly cleaned. Make sure your laundry load does not exceed the de-
clared load for the set programme. Make sure that the room temperature is in the correct
range.The laundry is full of differ-
ent colours fluff.Set a drying cycle to remove some fluff (for more details
refer to 'FLUFF IN THE FABRICS' ). Clean the laundry with a fluff remover.There is a big quantity of
fluff in the drum.In case of an excessive amount of fluff in the drum, run
the special programme to clean it (refer to “FLUFF IN
THE FABRICS” for more details).After the check, activate the appliance. The programme continues from the point of
interruption.
If the problem occurs again, contact the Authorised Service Centre.
If the display shows other alarm codes. Deactivate and activate the appliance. If the
problem continues, contact the Authorised Service Centre.www.aeg.com36 
						

							16.3 Emergency door opening
In case of power failure or appliance
failure the appliance door remains locked. The washing programme
continues, when the power is restored. If
the door remains locked in case of
failure, it is possible to open it using the
emergency unlock feature.
Before opening the door:CAUTION!
Make sure that the water
temperature and the
laundry are not hot. Wait
till they cool down, if
necessary.CAUTION!
Make sure that the drum is
not rotating. Wait till the
drum stops rotating, if
necessary.Make sure that the water
level inside the drum is not
too high. Proceed with an
emergency drain, if
necessary (refer to
«Emergency drain» in
«Care and cleaning»
chapter).To open the door, proceed as follows:
1. Press the button On/Off to switch the
appliance off.
2. Disconnect the mains plug from the
mains socket.
3. Open the filter flap.
4. Keep the emergency unlock trigger
pulled downward and, at the same
time, open the appliance door.
5. Take out the laundry and then close
the appliance door.
6. Close the filter flap.
17.  INSTALLATIONWARNING!
Refer to Safety chapters.17.1  UnpackingWARNING!
As you will put down the appliance on the rear side,  wait about 6 hours
before you use it . This time is necessary to enable the compressor to
work properly.WARNING!
Remove all the packaging and the transit bolts before installing the appliance.ENGLISH37        
						

							Use the gloves.
• Remove the external film. If necessary, use a cutter• Remove the cardboard top.
• Remove the polystyrene packaging materials.• Remove the internal film.• Open the door.
• Remove the polystyrene piece from the door seal and all the items from
the drum.• Put one of the polystyrene packaging elements on the floor behind the
appliance.
• Carefully put down the appliance with the rear side on it.
• Make sure not to damage the hoses.www.aeg.com38      
						

							• Remove the polystyrene protectionfrom the bottom.• Pull up the appliance in verticalposition.• Remove the power supply cable and the drain hose from the hose holders.It is possible to see water
flowing from the drain
hose. This is due to the
testing with water of the
appliances in factory.• Remove the three bolts.
• Use the key supplied with the appliance.
• Pull out the plastic spacers.ENGLISH3912      
						

							• Put the plastic caps in the holes.
• You can find these caps in the user manual bag.We recommend that you keep the packaging and the transit bolts for anymovement of the appliance.17.2  Fixing plate kit
(4055171146)
Available from your authorized dealer.
If you install the appliance on a plinth, secure the appliance in the fixing plates.
Read carefully the instructions suppliedwith the accessory.17.3  Installation on suspended
flooring
Suspended wooden floors are
particularly susceptible to vibration.
To help prevent vibration we
recommend you place a waterproof
wood panel, at least 15 mm thick under
the appliance, secured to at least 2 floor
beams with screws, the wood panel must extend beyond the front feet.
If possible install the appliance in one of
the corners of the room, where the floor
is more stable.17.4  Installation under a counterThe appliance can be installed as
freestanding or below the kitchen counter
with correct space (see picture).CAUTION!
To assure free air circulation
under the appliance, do not
attach the sound barriers (if
available).www.aeg.com40  600 mm
600 mm
 870 mm