ADT Security Services Safewatch Pro 2000 User Manual

							– 21 
–
PANIC KEYS
(FOR MANUALLY ACTIVATING SILENT AND/OR AUDIBLE ALARMS)
Using
Panic Keys
*
If connected to theCustomer Care Center.
Your system may have been programmed to use special keys to manually activate
emergency (panic) functions. The emergency functions that can be programmed are:
Silent Emergency, Audible Emergency, Personal Emergency, and Fire.
Activating a silent emergency sends a silent alarm signal to the Customer Care Center,*
but there will be no audible alarm or any visual display indicating that a silent alarm has been
initiated.
Activating an audible emergency sends a signal to the Customer Care Center* and
sounds a loud, steady alarm at your touchpad(s) and at any external sounders that may be
connected (ALARM plus a zone number is also displayed).
Activating a personal emergency
 alarm sends an emergency message to the Customer
Care Center* and sounds at touchpad(s), but not at external bells or sirens.
Activating a Fire Alarm will send a fire alarm message to the Customer Care Center* and
will uniquely sound external bells and sirens.
TYPICAL DISPLAYS WHEN A PANIC KEY THAT HAS BEEN
PROGRAMMED FOR “AUDIBLE EMERGENCY” IS PRESSED.ALARM    99
99ALARM
AC
NOT READY
NOTE: Zone 99 is the zone
number displayed when an Audible
Emergency alarm is initiated via a
Panic key
  CUSTOM DISPLAY TOUCHPAD ENGLISH DISPLAY TOUCHPAD
To Initiate a Panic
Function at Any TimePress any individual lettered key (A, B,
 or C) that has been programmed for the desired
emergency function for at least 2 seconds.  See the chart on the next page for
functions that have been programmed for the various keys in your
system. 
						

							– 22 –
PANIC KEYS 
 (Continued)
See your installer and note here any functions programmed for your system.
CHECK IF PANICZONEACTIVE KEY(S) PLACE A CHECK NEXT TO PROGRAMMED  FUNCTIONDISPLAY    
    [A]
  ___SILENT,
    ___AUDIBLE,
   ___PERSONAL,  ___FIRE,   ___ARM AWAY
*
 95†
    
    [B]
  ___SILENT,
   ___AUDIBLE,
  ___PERSONAL,
  ___FIRE,  
   ___ARM STAY
*
 99†
    
     [C] 
 ___SILENT,
    ___AUDIBLE,
  ___PERSONAL 
  ___FIRE.96
NOTE:  KEY [D] DOES NOT PROVIDE A PANIC FUNCTION (SEE “SINGLE-BUTTON PAGING FEATURE” SECTION BELOW).* KEYS [A] AND [B] MAY HAVE BEEN PROGRAMMED FOR SINGLE-BUTTON ARMING INSTEAD OF AN EMERGENCY
    FUNCTION, AS SHOWN.
† THIS ZONE NUMBER NOT DISPLAYED IF KEY HAS BEEN PROGRAMMED FOR SINGLE BUTTON ARMING (ARM-AWAY or
    ARM-STAY)
SINGLE-BUTTON PAGING FEATURE
The “D” key on the touchpads can be used to send a signal to a Pager (check if this feature has
been programmed in your system). The message displayed on the Pager when the “D” key is
pressed is 999–9999. This code could mean “call home”, “call your office”, or other message. A
prearranged meaning for this signal should be agreed upon. See the illustration on page 12 for the
location of the “D” key.
To send a signal to the Pager, simply press the “D” key for at least 2 seconds. The recipient, on
seeing the 999–9999 display, will understand the pre-arranged meaning of this signal. 
						

							– 23 –
USING  DEVICE COMMANDS
General
InformationYour system may be set up so that certain lights or other devices can be turned on or off by
using the device command from the touchpad. Ask your installer if this has been done in your
system.  If programmed for your system, some devices may activate automatically upon certain
system conditions. In this case, the following commands can be used to override the device
activation. See your installer for a full explanation of this feature.
To activate
devices
ENTER SECURITY CODE THEN PRESS # + 7 + DEVICE NUMBER
  
   
   
   
  +    #  
  + 7 +    
  (Security Code)(Device Number)Example:
  7   2   9   6   then press #, then press 7, then enter the number representing
the device you wish to activate.  See your installer for device numbers assigned for your system.
To deactivate
devices
ENTER SECURITY CODE THEN PRESS # + 8 + DEVICE NUMBER
  
   
   
   
  +    #  
  + 8 +    
  (Security Code)(Device Number)Example:
   7   2   9   6   then press #, then 8, then enter the number representing the
device you wish to deactivate. See your installer for device numbers assigned for your system.
DeviceDescriptionDeviceDescription
    1      5    2      6    3      7    4      8 
						

							– 24 –
PAGING FEATURE
If the paging feature has been programmed, a pager will respond to certain conditions as they occur in your system by
displaying a 7-digit system status code that will indicate the type of condition that has occurred.  In some cases, the 7-
digit code may be preceded by 16 digits, which can consist of a PIN number, Subscriber account number, or any
additional data that you may wish to have sent to the pager in addition to the 7-digit system status code.
The entire pager display format is as follows: 
 3-digit Event Code
[[ [ [
Optional 16 digits
 -- - -
 AAAAAAAAAAAAAAAA – BBB – CCCC 
== = =
 4-digit User or Zone No.
A = Optional 16-digits for Account numbers, PIN numbers, or any
other data. This information must be programmed by the
installer.
B = A 3-digit code that describes the event that has occurred in
your system (see explanation for event codes on the right).
C = A 4-digit User or Zone number, depending on the type of event
that has occurred. For alarms and troubles, these digits
represent the zone number. For openings (disarming) and
closings (arming), these digits represent the user number. In
this system, the first 2 digits will always be “00” (e.g., 0004
will be displayed for zone number 4). Note that single-digit
user or zone numbers are always preceded by a zero.
The 3-digit Event Codes (BBB) that can be
displayed are:911 = Alarms. The 4-digit number (CCCC) following this
code will be the 
zone number 
that has caused the alarm.
811 = Troubles. The 4-digit number (CCCC) following
this code will be the 
zone number
 that has caused the
trouble.
101 = Open (system disarmed). The 4-digit number
(CCCC) that follows this code will be the 
user number.
102 = Close (system armed). The 4-digit number
(CCCC) that follows this code will be the 
user number.
Examples of typical pager displays follow. Not included in the examples below are the optional 16 digits (preceding the
7-digit status code) that may have been programmed by the installer for additional data.Example 1
.  Pager displays:
   911–0004
Ê  = S ystem is reporting an alarm (911) caused by a fault on zone 4 (0004).
Example 2.
   Pager displays: 
 102–0005Ê
  = System is reporting a closing–system arming (102) by user 5 (0005).
Single-button paging, using the “D” key on the touchpad, is also possible (see SINGLE-BUTTON PAGING FEATURE
on a previous page). 
						

							– 25 –
SECURITY CODES
General
InformationAs an additional safety feature, other users who do not have a need to know your code can be
assigned different security codes. These secondary users are identified by user numbers,
which are selected when assigning a users security code. You can assign up 14 additional user
codes (user numbers 03-16), including the babysitter and duress codes. Note that the master
(primary) user of the system is the only one who can assign codes to secondary (or temporary)
users, and is user number 02; user number 01 is reserved for the installer of the system.
All codes can be used interchangeably when performing system functions (a system armed with
one users code can be disarmed by another users code), with the exception of the babysitter
code described below.
Babysitter CodeThis code can be used to arm the system in assigned partitions, but cannot disarm the system
unless the system was armed with this code. This code is typically assigned to someone (such
as a babysitter) who has a need to arm/disarm the system only at certain times. The babysitter
code is assigned to user 15. The user of this code should not use the “Quick Arming” feature
described below.
Duress CodeThis feature is intended for use when you are forced to disarm or arm the system under threat.
When used, the system will act normally, but can silently notify the Customer Care Center of
your situation, if that service has been provided. Duress code is assigned to user 16.
Important: This code is useful only when the system is connected to the Customer Care
Center.
Quick Arming
and
Single-Button
ArmingNote that if Quick Arming was programmed by the installer, the 
  # 
   key can be pressed in
place of the security code when arming the system.
If so programmed, the “A” and “B” keys on a touchpad can be used for single-button arming
AWAY or STAY, respectively. See ARMING ALL PROTECTION and ARMING PERIMETER
ONLY sections.
The security code must always be used to disarm the system, however. 
						

							– 26 –
SECURITY CODES
To Add a User or
Change a Users
CodeChanging yourMaster Code
Follow this  procedure:Enter your existingMaster code + [8] + [0][2]+ new Master code + newMaster code again.
Important: Temporary users of the system (e.g., babysitters, cleaning staff) should not be shown howto use any system function they do not need to know, such as bypassing protection zones for example.Sequential key depressions for all steps in a procedure must be made within 2 seconds of one
another, or else the entire entry is aborted and must be repeated from its beginning (e.g.,
perform steps 1, 2, and 3 below with no delay between steps).
    CODE
1.
   
    
    
    
  +    
8 
   
Enter master code, then press CODE key.
(Master Code)
Example: 
 7   2   9   6    then press the CODE key.
2.
   
      
  
Enter user number. Enter the 2-digit User Number
(User Number)
(03-16) for the user you are adding or changing.
3.
   
    
    
    
  
Enter users code.
(Users Code)
Enter the new 4-digit security code for that use
r.
  CODE
To Delete a User
1.    
    
    
    
  +     
8 
   
Enter master code, then press CODE key.
(Master Code)
Example: 
 7   2   9   6    then press the CODE key.
2.
   
      
 
Enter user number.
(User Number)
Enter the 2-digit User Number (03-16) for the user whose
code you are deleting.
3.
-----------
Stop.
Wait (about 3 seconds) until the touchpad beeps once
before pressing any other key. The code is automatically
deleted. 
						

							– 27 –
TESTING THE SYSTEM
(TO BE CONDUCTED WEEKLY)
Using the
 
 5    TEST KeyThe TEST key puts your system into the Test mode, which allows each protection point to be
checked for proper operation. The touchpad sounds a single beep every 40 seconds as a
reminder that the system is in the Test mode.
Note:
An alarm message will not be sent to your Customer Care Center during the following
tests.
1.DISARM THE SYSTEM. Disarm the system and close all protected windows, doors, etc.
The  READY indicator light should come on if all zones are intact (i.e., all protected windows,
doors, etc. are closed.
AC
ENGLISH DISPLAY TOUCHPAD
***
 DISARME D
 ***
RE ADY TO ARM
CUSTOM DISPLAY TOUCHPAD
  TEST
2.
   
    
    
    
  +     
5   
   Enter the security code, then press TEST key.
  (Security Code)
   Example: 
 7   2   9   6    then press the TEST key.
3.Listen. The external sounder should sound for 1 second and then turn off.
If the sounder does not sound, CALL FOR SERVICE IMMEDIATELY.
4.Fault zones. Open each protected door and window in turn and listen for three beeps
from the touchpad. Identification of each faulted protection point should appear on the
display. The display will clear when the door or window is closed.
(Continued) 
						

							– 28 –
TESTING THE SYSTEM
(CONTINUED)
Walk in front of any interior motion detectors (if used) and listen for three beeps. The
identification of the detector should appear on the display when it is activated. The display
will clear when no motion is detected. Note that if wireless motion detectors are used, there
is a 3-minute delay between activations. This is to conserve battery life.
To test all smoke detectors, follow the manufacturers instructions. The identification of
each detector should appear on the display when each is activated.
If a problem is experienced with any protection point (no confirming sounds, no display),
CALL FOR SERVICE IMMEDIATELY.
When all protection points have been checked and are intact (closed), there should be no
zone identification numbers displayed on the touchpad.
When testing is completed, exit the TEST mode by continuing with step 5.
OFF
5. 
   
      
    
    
  +     
1 
  
Exit test mode.
(Security Code)
Enter your security code and press the OFF key.
If the test mode is inadvertently left active, it automatically
turns off after 4 hours. 
						

							– 29 –
TROUBLE CONDITIONS
Check and
Battery Displays
* Not all systems usewireless sensors.
The word CHECK on the touchpads display, accompanied by a beeping at the
touchpad, indicates a trouble condition in the system.
To silence the beeping for these conditions, press any key.
1.A display of CHECK and one or more zone numbers indicates that a
problem exists with the displayed zone(s) and requires your attention. Determine if
the zone(s) displayed are intact and make them so if they are not. If the problem has
been corrected, the display can be cleared if you enter the OFF sequence (security
code plus OFF key) twice. If the display persists, CALL FOR SERVICE
.
Note:
 A display of CHECK 70 on English Display touchpads indicates that the
wiring connection to the external sounder is at fault (opened or shorted), and you
should CALL FOR SERVICE. See “BELL FAILURE” on next page. A display of
CHECK 90 indicates that RF interference may be impeding the operation of wireless
sensors* in the system. See “Rcvr Jam” on next page.
2.If there are wireless sensors* in your system, the CHECK condition may
also be caused by some change in the environment that prevents the wireless
receiver from hearing a particular sensor.  CALL FOR SERVICE if this occurs.
IF YOU CANNOT CORRECT A CHECK DISPLAY, CALL FOR SERVICE AT ONCE.
TYPICAL CHECK DISPLAYS
ÊÊ06
CHECK
        AC
  ENGLISH DISPLAY TOUCHPAD
CHECK 06BE DROOM WINDOW   CUSTOM ENGLISH DISPLAY 
						

							– 30 –
TROUBLE CONDITIONS
 (Continued
)
Words or letters in parentheses (   ) are those that are displayed on English Display
Touchpads
.
 
[
Other Trouble
Displays
*
Any “beeping” thataccompanies atrouble display can bestopped by depress-ing any key on thetouchpad or byentering an OFFsequence (code +OFF) **    Not all systems usewireless sensors.
1.COMM. FAILUREIndicates that a failure has occurred in the telephone com-
(or FC) munication portion of your system.
CALL FOR SERVICE IMMEDIATELY.2.SYSTEM LO BATIndicates that a low system battery condition exists.  Display
(or BAT with no zone No.) is accompanied by beeping* at the Touchpad. If this
condition persists for more than one day (with AC present),
CALL FOR SERVICE.3.LO BAT + zone  descriptor Indicates that there is a low battery condition in the wireless
(or BAT with zone No.)transmitter**
 number displayed. Accompanied by a single
beep*
 (once every 40 seconds) at the Touchpad.
Either replace the battery yourself, or CALL FOR SERVICE.
If the battery is not replaced within 30 days, a CHECK
display may occur.
4.Rcvr JamWireless part of the system is experiencing RF interference
(or CHECK 90) which may impede reception from wireless sensors.**5.MODEM COMM
(or CC)Indicates that the control is on-line with the Customer Care
Centers remote computer. The control will not operate
while on-line. Wait a few minutes.  Display should disappear.6.BELL FAILUREIndicates that the wiring connection to the external sounder
(or CHECK 70) is at fault (open or shorted). Accompanied by “beeping” at
the touchpad.  CALL FOR SERVICE IMMEDIATELY.