ADT Security Services Safewatch Pro 2000 User Manual

							N7527–5V3   Rev. B      1/01 Model SAVS20ADT-1 or SAVS20ADTG UL File No. S1632
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 2000
 
   
						

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IMPORTANT!
PROPER INTRUSION PROTECTION
For proper intrusion coverage, sensors should be located at 
every possible point of entry
to a home or commercial premises. This would include any skylights that may be present,and the upper windows in a multi-level building.In addition, we recommend that radio backup be used in a security system so that alarmsignals can still be sent to the 
Customer Care Center
 in the event that the telephone lines
are out of order (alarm signals are normally sent over the phone lines).
EARLY WARNING FIRE DETECTION
Early warning fire detection is important in a home. Smoke and heat detectors have playeda key role in reducing fire deaths in the United States. With regard to the number andplacement of smoke/heat detectors, we subscribe to the recommendations contained in theNational Fire Protection Associations National Fire Alarm Code (NFPA 72). Theserecommendations can be found on page 34 of this manual.
About This Manual
This manual is a step-by-step guide that will acquaint you with the systems features and
benefits. It defines the components and their functions, describes their operation, and
provides clear step-by-step instructions for normal and emergency procedures.  Keep this
manual in a convenient place so that you can refer to it as necessary. 
						

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TABLE OF CONTENTS
SYSTEM OVERVIEW................................................  4
General....................................................................  4
A Partitioned System..................................................  4
Zones......................................................................  4
Burglary Protection ....................................................  5
Security Codes..........................................................  5
Fire Protection...........................................................  5
Alarms.....................................................................  5
Memory of Alarm........................................................  6
Phone Access & Voice Response Capability.................... 6
Paging Feature..........................................................  6
Single-Button Arming Feature.......................................  6
ENTRY/EXIT DELAYS..............................................  7
General Information....................................................  7
Exit Alarms...............................................................  8
COMMON ZONE OPERATION...................................  8
ABOUT THE TOUCHPADS........................................  9
General....................................................................  9
2-Line Custom English Display Touchpads......................  9
English Display Touchpads..........................................  9
FUNCTIONS OF THE TOUCHPADS.........................  11
CHECKING FOR OPEN ZONES..............................  13
ARMING PERIMETER ONLY (STAY)......................  14
ARMING PERIMETER ONLY (INSTANT)................  15
ARMING ALL PROTECTION (AWAY)......................  16
DISARMING AND SILENCING ALARMS.................  17
BYPASSING PROTECTION ZONES.......................  18
Quick Bypass.......................................................... 19CHIME MODE..........................................................  20
PANIC KEYS...........................................................  21
SINGLE-BUTTON PAGING FEATURE.....................  22
USING DEVICE COMMANDS...................................  23
PAGING FEATURE..................................................  24
SECURITY CODES..................................................  25
General................................................................... 25
Babysitter Code........................................................ 25
Duress Code............................................................  25
Quick Arming & Single-Button Arming............................ 25
To Add or Change A User’s Code..................................  26
To Delete A User.......................................................  26
TESTING THE SYSTEM...........................................  27
TROUBLE CONDITIONS..........................................  29
FIRE ALARM SYSTEM.............................................  32
Silencing Fire Alarms.................................................  32
Manually Initiating a Fire Alarm..................................... 33
NFPA RECOMMENDATIONS...................................  34
EMERGENCY EVACUATION...................................  35
MAINTAINING YOUR SYSTEM................................  36
QUICK GUIDE TO SYSTEM FUNCTIONS................  38
SUMMARY OF AUDIBLE NOTIFICATIONS..............  39
English Display Touchpads.........................................  39
Custom English
 Display Touchpads..............................  40
LIMITATIONS OF THE ALARM SYSTEM.................  44
LIMITED WARRANTY................................... 46 
						

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SYSTEM OVERVIEW
General
Congratulations on your ownership of an ADT Partitioned Security System. Youve made a wise
decision in choosing it, for it represents the latest in security protection technology today, and
millions of premises are protected by ADT systems.
This system offers you three forms of protection: burglary, fire and emergency. Your system
consists of at least one touchpad which provides control of system operation, and includes
various sensors which provide perimeter and interior burglary protection, plus smoke or
combustion detectors designed to provide early warning in case of fire.
The system uses microcomputer technology to monitor all protection zones and system status,
display appropriate information on the touchpad(s) used with the system, and initiate
appropriate alarms. Your system may also have been programmed to automatically send alarm or
status messages over the phone lines to a Customer Care Center.
A Partitioned
SystemSimply stated, a partitioned system is a single physical alarm system that provides independent
areas of protection intended for use by independent users. For the most part, you need not
know about other users and their structure in the system, but from time to time, you may see
display messages which indicate the system is in use by another user; this is normal. A
partitioned system may also have a common zone area, which is an area shared by users of
both partitions. Refer to the COMMON ZONE OPERATION section for details on using this
feature.
ZonesYour systems sensing devices have been assigned to various zones. For example, the
sensing device on your Entry/Exit door may have been assigned to zone 01, sensing devices
on windows in the master bedroom to zone 02, and so on. These numbers will appear on the
display, along with a description for that zone (if programmed), when an alarm or trouble
condition occurs. 
						

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SYSTEM OVERVIEW (Continued)
Burglary
ProtectionYour system provides three modes of burglary protection:  STAY, AWAY, and INSTANT, and
allows you to BYPASS selected zones while leaving the rest of the system armed. You must
turn on or arm the burglary protection portion of your system before it will sense burglary
alarms. The system also provides a CHIME mode, for alerting users to the opening of protected
doors and windows while the system is disarmed. Refer to the other sections of this manual for
procedures for using these features.
The following table lists the four different arming modes and the results of each.
 
Arming
Features For Each Arming Mode
  ModeExit Delay Entry  Delay Perimeter Armed Interior ArmedAWAY Yes Yes Yes YesSTAY Yes Yes Yes NoINSTANT Y e s No Y e s No
Security CodesAt the time of installation, you were assigned a personal four-digit security code, known only to
you. You must enter the security code when arming and disarming the system, and when
performing other system functions. As an additional safety feature, other users who do not have
a need to know your code can be assigned different security codes. Refer to the SECURITY
CODES section for procedures on adding security codes to the system.
Fire ProtectionThe fire protection portion of your security system (if used) is always active and will sound an
alarm if a fire condition is detected. A key on the touchpad will enable you to manually initiate a
fire alarm, if necessary. Refer to the FIRE ALARM SYSTEM section for important information
concerning fire protection, smoke detectors and planning emergency exit routes.
AlarmsWhen an alarm occurs, both the touchpad and external sounders will sound, and the touchpad
will display the zone(s) causing the alarm. If your system is connected to a Customer Care
Center, an alarm message will also be sent. To stop the alarm sounding, simply disarm the
system. 
						

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SYSTEM OVERVIEW (Continued)
Memory of AlarmWhen an alarm condition occurs, the touchpad displays the number(s) of the zone(s) that
caused the problem, and displays the type of alarm (ex. FIRE, ALARM). It remains displayed until
it is cleared by disarming the system (see DISARMING THE SYSTEM section).
Phone Access &
Voice
Response
CapabilityYour system may include a voice module that will permit you to access the system via a Touch-
tone phone, either on-premises or by call-in when away. The phone access feature will enable
you to do the following:
•Receive synthesized voice messages over the telephone regarding the status of the
security system.
•Arm and disarm the system and perform most function commands via the telephone, with
voice confirmation provided after each command entry.
Complete information regarding the use of this feature is provided in a separate manual entitled
PHONE ACCESS USERS GUIDE, which accompanies the voice module.
Paging FeatureIf the paging feature has been programmed for your system, a pager will respond to certain
conditions as they occur in your system. The pager will display code numbers indicating the
type of condition that has occurred. Refer to the PAGING FEATURE section later in this manual
for detailed information.
Single-Button Paging: The touchpads have a special key (identified as the “D” key) which
may be used to signal a Pager. The message displayed on the pager when this key is pressed is
999–9999. This code could mean “call home”, “call your office”, or whatever you decide this
code will mean. See SINGLE-BUTTON PAGING FEATURE section.
Single-Button
Arming FeatureCheck with your installer
if single-button arming is
present in your system
.If programmed for your system, keys A and B on the touchpads may have been programmed for
single-button arming without the use of a security code, as follows:
Key A, when pressed for 2 seconds, will arm all protection (AWAY mode).
Key B, when pressed for 2 seconds, will arm the perimeter (STAY mode). 
						

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ENTRY/EXIT DELAYS
General
InformationYour system has preset time delays, known as exit delay and entry delay. Whenever you arm
your system, exit delay gives you time to leave through the designated exit door without
setting off an alarm. Exit delay begins immediately after entering any arming command, and
applies to all modes of arming protection. If programmed, a slow beeping will sound throughout
the exit delay period.
Entry Delays give you time to disarm the system when you re-enter through the designated
entrance door. But you must disarm the system before the entry delay period ends, or an alarm
will occur. The touchpad beeps during the entry delay period, reminding you to disarm the
system. There are two entry delays (if programmed). The first is for your primary entrance and
the second can be used for a secondary entrance, where a longer delay is required to walk to
the touchpad to disarm the system.
You can also arm the system with no entry delay at all by using the INSTANT arming mode. This
mode provides greater security while on the premises or while away for extended periods of
time.
See your installer for your delay times.
Partition 1Exit Delay:       
  secondsEntry Delay 1:       
  seconds
Entry Delay 2:         seconds
Partition 2Exit Delay:       
  secondsEntry Delay 1:       
  seconds
Entry Delay 2:         seconds 
						

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ENTRY/EXIT DELAYS (Continued)
Exit Alarms
To minimize false alarmssent to the CustomerCare Center, yoursystem may have beenprogrammed for this fea-ture. Ask your installer ifExit Alarm is active foryour system.   
  Exit Alarm Active
Whenever you arm the system, the exit delay begins. If an entry/exit door or interior zone is
faulted when the exit delay ends (e.g., exit door left open), the system sounds an alarm and
starts the entry delay timer. If you disarm the system before the entry delay ends, the alarm
sound stops and the message CANCELED ALARM or CA is displayed on the touchpad,
along with a zone number indicating the faulted zone. No message is sent to the Customer Care
Center.  To clear the exit alarm condition, the open zone must be made intact; to clear
the display, enter your code plus OFF.
If you do not disarm the system before the entry delay ends, and an entry/exit door or interior
zone is still open, the alarm sound continues and an exit alarm message is sent to the
Customer Care Center. The message EXIT ALARM or EA is displayed on the touchpad,
along with a zone number indicating the faulted zone. To stop the alarm, the system must be
disarmed (your code plus OFF); to clear the display, enter your code plus OFF a second time.
An “exit alarm” also results if an entry/exit door or interior zone is faulted within two minutes after
the end of the exit delay.
COMMON ZONE OPERATION
   
 Ask your
installer if a commonzone was assigned.
Your system may have been set up to use a common zone, which is an area shared by users of
both partitions, such as a foyer or lobby. If so, please note the following:
• The common zone will sound and report alarms only when both partitions are armed. If only
one partition is armed, the system ignores faults on the common zone.
• Either partition may arm its system if the common zone is faulted, but once armed, the other
partition will not be able to arm unless the common zone is first bypassed or the fault is
corrected.
• If either partition is armed and the other is in chime mode, the common zone will not chime.
The common zone will chime if both partitions are disarmed and either is in chime mode.
• Faults on the common zone are displayed on touchpads in both partitions.
• Either partition can clear and restore the common zone after an alarm. 
						

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ABOUT THE TOUCHPADS
General
Your touchpads allow you to control all system functions. The touchpads feature a telephone
style (digital) touchpad and a Liquid Crystal Display (LCD) which shows the nature and location
of all occurrences.
The touchpads also feature a built-in sounder which will sound during alarms and troubles.
The touchpads also beep during certain system functions, such as during entry/exit delay
times, in CHIME mode, and when depressing any of the keys (to acknowledge the key press).
IMPORTANT: If the touchpad beeps rapidly upon entering the  premises, it indicates that
an alarm has occurred during your absence and an intruder may still be on the premises.LEAVE IMMEDIATELY and CONTACT THE POLICE from a nearby safe location.There are two basic types of touchpads – an English display touchpad and a Custom
English display touchpad (both described below). English display and Custom English
display touchpads are functionally the same, even though they have different types of
displays. Both types of touchpads are shown on page 12.
2-Line Custom
English Display
Touchpads2-line Custom English Display touchpads feature a 2-line, 32-character alphanumeric LCD
which can display system messages in friendly English. These touchpads can also be
programmed with custom zone descriptors. To access the keys on the touchpad, simply open
the swing-down door.
English Display
TouchpadsEnglish Display touchpads are functionally identical to Custom English Display touchpads, but
the LCD display uses pre-designated words to identify the nature and location of
occurrences. To access the keys on the touchpad, simply open the swing-down door. 
						

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ABOUT THE TOUCHPADS (Continued)
English Display Touchpad
AWAY: All burglary zones, interior and perimeter, are armed.
STAY: Perimeter burglary zones, such as protected windows and
doors, are armed.
INSTANT: Perimeter burglary zones armed and entry delay is turned off.
BYPASS: This appears when one or more burglary protection zones
have been bypassed.
ALARM
FIRE
AWAYBYPASSSTAY
CHECK INSTANT NO AC
TEST
NOT READY
CHIME   BAT
 
  ENGLISH DISPLAY TOUCHPAD
NOT READY:Appears when burglary portion of the system is not ready for arming (due to open protection zones).
The system is ready to arm when this message disappears and the READY indicator light comes on.
NO AC: Appears when AC power has been cut off. System is operating on backup battery power.
AC: Appears when AC power is present.
CHIME: Appears when the CHIME feature is activated.
BAT: Low battery condition in a wireless sensor (if zone number displayed) or low system battery (if no
zone number displayed).
ALARM: Appears when an intrusion has been detected and the system is armed (also appears during a fire
alarm or audible emergency alarm). Accompanied by the protection zone  in alarm.
CHECK: Appears when a malfunction is discovered in the system at any time or if an open is detected in a
FIRE zone at any time or a fault in a DAY/NIGHT burglary zone during a disarmed period.
Accompanied by a display of zone number in trouble.
FIRE: Appears when a fire alarm is present. Accompanied by a display of the zone in alarm.