ADT Security Services Medical Alert Basic User Manual

							 
 
Companion Service System User Guide 11 
How to Test Your Unit 
IMPORTANT: To ensure your safety, you must test your unit 
each month (every 30 days). 
The Base Unit (Figure A) is programmed to 
automatically trigger the Test Light (Figure G) 
to flash every 30 days, as a reminder.  
To test your unit:  
1. Before testing your unit, please call our 
Customer Monitoring Center at 
1.800.568.1216.  
2. When prompted, tell our Monitoring Professional that you 
are about to test your unit. 
3. Hang up.  
4. Press your red Personal Help Button (Figure B). 
From your Base Unit (Figure A), you will hear 
“Connecting to ADT Companion Service.” 
5. Wait for the operator to come on the line to complete your 
test. 
DO NOT PRESS THE GREEN RESET BUTTON (Figure E). 
Your test is now complete. 
  
Figure G 
TEST LIGHT  
						

							 
 
12 ADT® Health Customer Support 800.568.1216 
Legal Information 
Manufactured for ADT LLC dba ADT Security Services, Boca 
Raton FL 33431. 
The Companion Service system is not an intrusion detection or 
medical device and does not provide medical advice, which 
should be secured from qualified medical personnel.  
 
 
 
 
 
 
 
 
©2016 ADT LLC dba ADT Security Services. All rights reserved. 
ADT, the ADT logo, 800 ADT.ASAP and the product/service 
names listed in this document are marks and/or registered 
marks. Unauthorized use is strictly prohibited. 
Document number: L8543-01 (02/16) www.myadt.com 
Should  you  have  any  questions,  please  call  ADT 
Companion  Service  at  1.800.568.1216,  and  you 
will be directed to the appropriate department. 
This  number  is  also  printed  on  you Base  Unit for  easy 
reference.