ADT Security Services Concord Express User Manual

							Getting to Know Your Security System  3
Overview 3
Communicating with the Panel  3
Instructing the Panel  4
How Your System Communicates with You  4
Fire and Smoke Alarms  4
Clearing Smoke Sensors  4
What Happens When There is an Alarm  4
Arming Your System  4
Level 1—OFF  4
Arming Level 2—STAY  5
Arming Level 3—AWAY  5
Keychain Touchpad Arming  5
Quick Arm  5
Quick Exit 5
Using the Chime Feature  6
Preventing Accidental Alarms  6
Exit and Entry Delay Times  7
Extended Delay  7
Exit Extension  7
No Delay—For Instant Alarm  7
Auto STAY Arming Feature  8
Arming While a Door or  Window is Open  8
Bypassing a Sensor Directly  8
Bypassing a Sensor Indirectly  8
Was the Bypass Successful?  8
Checking the Status of Your System  9
Short System Status  9
Full System Status  9
System Alarm Sounds  9
Panic Alarms 9
Fire Panic  9
Police Panic Alarm  9Auxiliary Panic Alarm  10
Siren Time-out  10
Access Codes  10
System Master Code  10
Regular User Codes  10
Using the Programming Menus  10
Programming Access Codes  10
Setting the Time and Date  11
Adjusting System Sounds and Touchpad Brightness  11
Arming Your System Silently  11
Adjusting the Touchpad Beeps  12
Adjusting the Touchpad Display Brightness  12
Notification by Pager  12
Pager Messages  12
Streamlining the Page  13
Opening and Closing Reports  13
Latchkey Paging  14
No Activity Feature  14
Using the Panel Download Feature  14
System Information  14
Testing the System  15
Automatic Test Features  15
Manual Tests  15
Troubleshooting 16
Trouble Beeps and Trouble Messages  16
Appendix A: User Sheets  18
Appendix B: Planning for Emergencies  21
Appendix C: Programming Menus  23
Index 31
C oncord Express U sers G uide
Status Featurespress bothLights SystemAway
Pager Off
No Delay
press both
press both
Test System Weekly
SilentStay
D*
7
0#8 B A
41
5
6 23BypassMenuC
9
466–1667  Revision B 
						

							Commands at a Glance
To do this: Press:
Disarm the system.  
Cancel an accidental alarm.
1 + Code
Arm to Level 2—STAY.
2 + Code
Arm to Level 3—AWAY.
3 + Code
Send a police alarm. Press and hold both POLICE 
buttons for 2 seconds.
Send an auxiliary alarm. Press and hold both AUXILIARY 
buttons for 2 seconds.
Send a fire alarm. Press and hold both FIRE 
buttons for 2 seconds.
Arm system with No Delay.
2 + Code + 4 or
3 + Code + 4
Arm system to send a 
Latchkey page.2 + Code + 6 or
3 + Code + 6
Bypass a sensor.
Indirec tly: 2 + Code + ƒ or
3 + Code + ƒ
Directly:ƒ + Code + Sensor Number
Arm system silently.
5 + 2 + Code or
5 + 3 + Code
Check the system status.
‚
Turn Chime on/off.7 + 1
Check alarm memory.7 + 6
Initiate a phone test.8 + Code + 2
Initiate a sensor test.8 + Code + 3 
						

							3
GETTING TO KNOW YOUR SECURIT Y SYSTEM
This manual describes how to operate your system. It describes 
basic arming and disarming commands as well as how to program 
system features.
The dealer or installer may have already discussed the details of 
your system with you.  Record your system details in the User 
Sheets located in Appendix A.
Overview
Your securit y system is made up of different parts.  Each plays a 
special role in the system’s operation:
The panel is at the heart of your system. It 
stores the intelligence to monitor all the sensors 
and devices in the system. The panel is the 
piece of equipment that activates sirens and ini-
tiates a call to the central station in an alarm sit-
uation.
Touchpads are used to arm, disarm, and program your system.
 
Your system may use a wall-
mounted touchpad that
looks like this:
Or this:
The first touchpad is called a fixed English touchpad. 
It communicates by using lighted text and an 11-character display.
The second touchpad is called an alphanumeric touchpad and 
communicates by displaying text on a two-line display.Your system may also use wireless, 
handheld touchpads that can be carried 
from room to room.
Keychain touchpads are also wireless and are 
handy for simple arming and disarming func-
tions.  Keychain touchpads can be carried off-site.
The installer can program the keychain touchpad 
to send a Police or Auxiliary panic alarm.
Wireless panic button touchpads are dedi-
cated to sending one signal only—usually a 
Police or Auxiliary panic alarm.  Panic button 
touchpads are usually kept near the user.
Door and window sensors protect the perimeter 
of your home by alerting the panel when a door or 
window is opened.
Motion detec tors in hallways or rooms detect a person 
moving across the field of detection.
Environmental sensors such as smoke and heat 
detectors remain alert for the presence of fire or 
carbon monoxide 24 hours a day.
COMMUNICATING WITH THE PANEL
Your system can be set up to communicate with you through:
• Status beeps
• Alarm sirens
• Touchpad text
• Pager information
Pro gram  U ser Settin gsp re s s 0  - 9  fo r o th e r e n trie s. P re s s 1  fo r O F F ; p re s s 2  fo r O N ; P ress #  to  select o p tio n  o r accep t en try.
06
07 05 04
13
14 12 11
A rm  to  STA Y Q u ic k  G u id e
D isarm  System /C an cel A larmif desired.2
01
02
03
3 1
08
09
10P ress to deselect option or cancel entry.C lose all protected doors and w indow s.
Press 3 + CODE.
E x it p r e m is e s  t h r o u g h  d e la y  d o o r .2
3 1Press 2 + CODE. C lose all protected doors and w indow s.
P ress 4  to  arm  d elay d o o rs in stan tly,Arm  to AW AY
Z o n e/Sen so r N u m b er
Press 1 + CODE.2 1
P re ss A  o r B  to  sc ro ll th ro u g h  m e n u s.
M a k e  su re  sy ste m  is d isa rm e d .2
1P re s s 7  +  1  to  tu rn  C H IM E  o n  o r o ff. M a k e  su re  sy ste m  is d isa rm e d .2
1Tu rn  C H IM E O n /O ffPress BYPASS + CO D E + Sensor N o. A rm  sy ste m  to  d e sire d  le v e l.B y p a ss S e n so rs
System  is O K
Status Featurespress bothLights SystemAway
Pager Off
No Delay
press bothpress both
Test System WeeklySilentStay
D*
7
0#8 B A
4 1
5
6 23BypassMenuC
9
Status Featurespress bothLights SystemAway
Pager Off
No Delay
press both
press both
Test System Weekly
SilentStay
D*
7
0#8 B A
4 1
5
6 23BypassMenuC
9
12
3
6
9 85 4
7ST0BYOFF
STAYAW AY
NO DELAY
CHIM E
STATUS
BYPASS
COM M AND
A  s e n s o r is  a c tiv a te d . 
The senso r alerts the 
panel immediately.  The p an el activates siren s.  If the 
s y s te m  is  m o n ito re d , th e  p a n e l 
calls the central m onitoring station.The central m onitoring station 
operator reports the alarm  to
the police or fire departm ent.
T h is d e c isio n  is b a se d  o n  sy ste m  
pro gram m ing and the current 
a r m in g  le v e l. 
						

							4
Instructing the Panel
Not just anyone can walk up to a touchpad and operate your secu-
rit y system. Before the system will process most commands, users 
are required to enter a pre-programmed 4-digit access code. 
Access codes are discussed in detail on page 10.
Keychain touchpads that are enrolled as part of the system do not 
require an access code, but are usually kept in an individual’s 
pocket or purse. 
If you would rather use an actual key to arm and 
disarm the system, your securit y dealer can install a 
special key and keyswitch in your home.
How Your System Communicates with You
Touchpads and interior sirens produce a variet y of operating beeps 
to inform you of different system states and operations.
Key Beeps
A Key beep is the tone you hear when you press a button on a 
touchpad.  The sound confirms that the button was pressed ade-
quately.  Key beeps can be turned on or off by the installer.
Status Beeps
Status beeps from touchpads or sirens sound when there is a 
change in the current status of the system.  Status beeps are not 
alarms, but they do warrant your attention.
There is more than one t ype of Status beep:
• Exit Delay beeps indicate that an arming command has been 
entered and the countdown to arming has begun.
• Entry Delay beeps indicate that you’ve entered the building and 
the countdown to an alarm has begun.  (So disarm the system as 
soon as you get in!)
• Trouble beeps tell you that there is a problem with the system or 
one of its components.
• Chime feature beeps tell you that a door was opened.
• Protest beeps inform you that you’re trying to arm the system 
while there is an open door or window. 
• Sensor test beeps are the sound the system makes during a sen-
sor test to indicate that a sensor was tested properly.
Status beeps are described in more detail throughout the manual.
Pager Notification
Your system can dial the phone numbers of three different pagers 
to notif y pagerholders of events they may want to be aware of. 
Some of the events include:
• when the system is disarmed, 
• when the system is armed, 
• trouble conditions in the system, and 
• alarm conditions.
For more information, see “Notification by Pager” on page 12.
What Happens When There is an Alarm
In the event of an alarm, several things happen at once:
• Sirens and hardwired touchpads emit emergency tones
• Panel notifies the central station for help.*
• Message appears on fixed English or alphanumeric touchpads.
* Your system may or may not be monitored.  
If it is not monitored, no call will be made.
ARMING YOUR SYSTEM
Since your securit y needs may vary throughout the day, the system 
was designed with three arming levels.  By arming your system to a 
particular level, only those sensors programmed to detect in that 
arming level will report alarms.
Level 1—OFF
Use Level 1 when intrusion detection is not necessary.  For exam-
ple, on an active Saturday morning—kids playing inside and out; 
someone working in the garage; various house projects going on.
Even though Level 1 disarms the system, your system continues to 
monitor for fire, smoke, carbon monoxide, and/or panic alarms if 
your system has these devices installed.
Here are some other situations in which you’d set the system to 
Level 1—OFF:
•Upon entering your armed home or business.  When entering the 
armed premises through a designated delay door, the entry delay 
time begins.  Entry Delay beeps remind you to disarm the system.
•Before opening a door or window while inside or out side the 
armed home or business.  When you wake up in the morning and 
want to get your newspaper, you must disarm the system before 
opening the door to prevent an accidental alarm.  
CommandA ccess C o d e
FIRE AND SMOKE ALARMS
If your system contains smoke and fire sensors, it monitors the 
premises for smoke and fire alarms 24 hours a day and in all arm-
ing levels.
These alarms cannot be cancelled or aborted and are always 
reported to the central station. Since many communities charge 
for dispatching the fire department in error, your dealer may give 
you specific instructions to follow in the event of an accidentalsmoke or fire alarm. Record these instructions in the Appendix A 
User Sheets under “Accidental Smoke and Fire Alarms.”
Clearing Smoke Sensors
Once a smoke sensor has been in alarm, it is con-
sidered “Open” or in “Trouble” until it is reset:
•Press
 1 + Code, once to silence the alarm. 
•Press
 1 + Code, twice to reset the smoke alarm. 
						

							5
(See the section on “Preventing Accidental Alarms” on page 6 if 
you would like to be able to leave quickly when the system is 
armed.)
•To stop sirens and cancel an alarm.  When an alarm condition 
occurs, disarming the system turns off any sirens.  
To disarm to Level 1—OFF using a touchpad:
1. Press 
1.  Touchpads display “Enter Code.”
2. Enter your access code.  
Touchpads display date and time or programmed text.
3. The system sounds one long beep.
Arming Level 2—STAY
There are times when you want intrusion protection, but still want 
the freedom to move around within your house without setting off 
an alarm.  For example, in the evening when your family is inside 
for the night.  In this and similar situations, arm your system to 
2—STAY.   
  
  To arm to Level 2—STAY using a touchpad:
1. Close all protected perimeter doors and windows.
2. Press 
2 at any touchpad.  Touchpads display, “Enter Code.”
3. Enter your access code.  Touchpads display, 
”Armed to STAY.”
4. The system sounds two short beeps.
5. If leaving the premises, exit through a designated delay door 
immediately. 
Arming Level 3—AWAY
At other times, you want every sensor to be alert:  When the family 
is away from home, or, in a business, after closing time.  
In this and similar situations, set your system to 3—AWAY for maxi-
mum protection.  All sensors are active—perimeter door and win-
dow sensors, and interior motion detectors.
To arm to Level 3—AWAY using a touchpad:
1. Close all perimeter doors and windows.
2. Press 
3 at any touchpad.  Touchpads display, “Enter Code.”
3. Enter your access code.  Touchpads display, 
”Armed to AWAY.”
4. The system sounds three short beeps.
5. Exit through a designated delay door immediately.
QUICK ARM
Your system may be set up so that you’re able to arm the 
system without using an access code.
To use Quick Arm:
• Increase the arming level by simply pressing 
2 or 3 
at any touchpad.
Decreasing the arming level requires that the user enter a code. 
 
S im p ly  p r e s s        o r    
to  in c re a s e  th e  a rm in g  le v e l. 
To  decrease the arm ing 
le v e l, y o u ll n e e d  t o  e n t e r  
an  access co d e.
C o n tact yo u r d ealer if yo u d  
lik e  to  u s e  th is  fe a tu re .
Stay
2
Away
3
23
KEYCHAIN TOUCHPAD ARMING
To disarm your system with a keychain 
touchpad, press the Unlock button.                
Your installer can set up your keychain 
touchpad to arm the system in one of two ways:
1. Press the Lock button to arm the system directly to Level 3 
with no Exit delay. Using this method, you would not be 
able to arm to Level 2. 
2. Press the Lock button to increase the arming level each 
time it is pressed (Level 1 to Level 2, or Level 2 to Level 3). 
The Exit delay time would be applied.        
QUICK EXIT
Note: In UL Listed systems, this feature is disabled.
Your system may be set up so that when your system is armed 
to Level 2—STAY, you’re able to press 
D on any touchpad 
and simply walk out of the door without having to disarm and 
rearm the system.
This is useful when your system is armed and you want to 
quickly pop outside to pick up the newspaper without disarm-
ing your system.
IMPORTANT:If you step outside and are planning to come 
back in, do not close the door behind you!
To use Quick Exit:
1. When the system is armed to 2—STAY, press 
D at any 
touchpad. Opening the door without pressing 
D 
will cause an alarm.
2. Open the door and go outside. 
Leave the door open if you are planning to come back in!
3. Come back in within two minutes and close the door. 
The system will rearm to 2—STAY.
In  L e v e l 2 — S T A Y , sim p ly  p re ss  
befo re o pening the do o r.
The do o r m ust be clo sed again 
w ithin 2 m inutes to avoid alarm .
C o n tact yo u r d ealer if yo u d
lik e  to  u s e  th is  fe a tu re .D
D 
						

							6
USING THE CHIME FEATURE
Turning on the Chime feature is like having bells on every protected 
door and window. When this feature is on, sirens and speakers 
sound 2 beeps whenever anyone opens a protected door or win-
dow.
The Chime feature works only in Level 1—OFF.
To turn Chime on/off:
• While in Level 1—OFF, from any touchpad, press 
7 + 1. 
While the Chime feature is on, touchpads display, 
“CHIME ON” or “CHIME IS OFF.”
When the system is armed again, Chime becomes deactivated.
Chime-On-Close
The Chime-On-Close feature works like the regular Chime feature, 
but in addition to the double beeps heard upon opening a pro-
tected door or window, the system sounds one long beep when 
the door or window is closed again.
You can turn the Chime-On-Close feature on or off from the pro-
gramming menu.  Refer to Appendix C, “Programming Menus” for 
information on programming your system.
PREVENTING ACCIDENTAL ALARMS
Your securit y system is engineered with advanced technology that 
reduces the chance of an accidental alarm caused by a technical 
problem.  In wireless systems, this technology prevents other 
devices, such as garage door openers, ham radios, television 
remote controls, and cellular phones, from interfering with your 
securit y system.
Most accidental alarms occur when leaving the house after arming 
the system, or upon returning, before disarming the system.  
If, for example, you arm the system, then run upstairs for something 
you forgot, the Exit Delay time may expire.  Once the Exit Delay 
expires, opening an armed door or moving in front of a motion 
detector will cause an alarm.
Aborting Accidental Alarms
Your system can be set up with the opportunit y to abort an acci-
dental intrusion, Police or Auxiliary alarm.  (Fire alarms caused by 
smoke sensors, fire panic alarms, and heat sensors cannot be 
aborted.)
If the Dialer Abort feature is turned on, disarming the system (thus 
aborting the alarm), within a specified time period will silence the 
siren and prevent the alarm from being reported to the central 
monitoring station.
Aborting a fire alarm will silence the siren, however fire alarms are 
always reported.  If an accidental fire alarm has sounded, follow the 
procedures of your central monitoring station to prevent a false dis-
patch.
To cancel an alarm:
• Press 
1 + Code.
Guidelines for Preventing Accidental Alarms
Following these guidelines will go a long way toward pre-
venting accidental alarms.
3Close doors and windows before you leave your 
house.
3When getting ready to leave the house, gather the 
things you want to take with you so you can exit imme-
diately after arming the system.
3Always enter and exit within the programmed delay 
times.
3Make sure you leave through a door that has a delay 
time set for it.  If you arm your system, then leave 
through a door without a delay time, an alarm will 
immediately sound.
3When you return, immediately disarm your system.
3Be aware of the devices in your securit y system and 
learn how each one operates.  
3Listen to system beeps. Take note of any touchpad 
messages which indicate the system’s current status.
3If you have pets, ask your installer if you need pet 
lenses in your motion detectors.  Pets climb higher 
than you may guess, causing alarms when you are 
away.
3Check the location of your smoke detectors.  Smoke 
detectors near bathrooms can be tripped by steam 
from a shower.  Smoke detectors near the kitchen can 
be tripped by cooking smoke.
Refer to the User Sheet in Appendix A to determine what 
the specific settings are for your system. 
						

							7
EXIT AND ENTRY DELAY TIMES
After arming your system, you need time to exit the 
building so you won’t set off an alarm.  Likewise, upon 
returning to your home or business, you’ll need 
enough time to open the door and get to a touchpad 
to disarm the system.
•The Exit Delay is a period of time long enough to let you leave 
through a designated delay door after arming the system.
•The Entry Delay is a period of time long enough to let you unlock 
a designated delay door and get to a touchpad to disarm the sys-
tem.
Exit Delay Example
You’re about to go on an errand.  You are inside your house and 
have just armed the system to Level 3—AWAY.  
The interior sirens and touchpads sound three quick status beeps, 
telling you that the system accepted the command and has started 
the Exit Delay time.  
During the Exit Delay time, the system sounds one short beep 
every 4 seconds.  Exit the premises immediately.
During the last 10 seconds of the Exit Delay, you’ll hear a three 
more quick status beeps.  These beeps indicate that the Exit Delay 
has ended.  Opening an armed door or window after the Exit Delay 
has expired will cause an alarm. 
Entry Delay Example
You are returning to your house that is armed to Level 3—AWAY.  
When you unlock and enter the designated delay door, the interior 
sirens and touchpads sound two short beeps every two seconds.  
This tells you that the Entry Delay time has begun and reminds you 
to disarm the system to avoid setting off an alarm.
During the last 10 seconds of Entry Delay, you’ll hear one beep 
every second.  
Your installer will work with you to decide which door(s) should be 
delay door(s), and determine the delay times that will work best for 
you and your family.  Then, the installer will program the Exit and 
Entry Delay times into your system.
Extended Delay
In some situations, additional time is needed to arm or 
disarm the system from, for example, a protected out-
side gate or door.  In these instances, the installer can 
program an extended delay, giving as much as 16 
minutes to exit or disarm the system before setting off 
an alarm.
Refer to the Appendix A User Sheets, “Delay Doors and Delay 
Time Settings,” for a list of actual exit delay times.
Exit Extension
Note:  In UL Listed systems, this feature is disabled.
Your system may be set up so that the delay time is restarted if you 
re-open the delay door during the initial delay time.
This is useful if, after arming the system, you walk out the door, then 
remember something you forgot inside.  You can re-enter and exit 
through the delay door without disarming and re-arming the sys-
tem.
Note:  The Exit Extension will work on the first re-entry only.
If your system is not using this feature, you must disarm the system 
when you re-enter the armed premises to avoid setting off an alarm.
No Delay—For Instant Alarm
You can choose to turn off the Entry and Exit Delays, 
causing the delay doors to arm immediately.  Anyone 
entering the house through the delay door when the 
system is set to No Delay would immediately cause an 
alarm.  
No Delay is normally used:
• When you’re staying at home, after you’ve armed the system.
• When you’re arming and disarming your house from the outside. 
(You must have a wireless touchpad in order to do this.)
Arming to Level 2 or 3 with No Delay:
1. Close all perimeter doors and windows.
2. Exit the premises if arming to Level 3—AWAY.
3. Enter:  
2 + Code or 3 + Code.
The system sounds two or three short beeps.
4. Immediately after hearing the beeps, press 
4 for No Delay.
Touchpads display, “Armed to STAY No Delay” or “ARMED 
TO AWAY NO DELAY,” for example.
Changing the arming level will restore delay doors to their normal 
Exit and Entry Delay times.
B    E    E    P    S
Afte r  a r m in g , yo u ll h e a r  
3 quick 
sta tu s  b e e p s .3 quick status 
b e e p s so u n d  
b e fo re  th e  sy ste m  
is  a r m e d . During the Exit Delay, 
yo ull hear o ne beep every 
fo u r  s e c o n d s .  
Leave th e p rem ises n o w .
B    E    E    P    S
U pon entering, during the 
En try D elay, yo u ll h ear 2  b eep s 
ever
y 2  se c o n d s.D isa rm  th e  sy ste m  b e fo re  
th e  la st o f 1 0  q u ic k  sta tu s b e e p s 
to  avo id  an  accid en tal alarm . 
						

							8
Auto STAY Arming Feature
The Auto STAY Arming feature helps cut down on false alarms in 
the event that you arm the system to 3—AWAY, but fail to leave 
during the exit delay time.  Here’s how it works:    
Your dealer can turn this feature on or off for you.
ARMING WHILE A DOOR OR 
W
INDOW IS OPEN
It is possible to arm your system while leaving a 
door or window open.  This is useful if, for exam-
ple, you like to sleep at night with the window 
open.
If the door or window has a sensor installed on it, 
the system must be told to ignore, or bypass, that 
sensor when it’s open.  All other sensors will 
remain active.
There are two methods for bypassing a sensor:
•Direc tly — After arming the system, bypass door/window sensors 
before you open them. You must know the sensor number of the 
door or window you wish to bypass. To bypass directly, the user 
code must have been given the Direct Bypassing attribute. (See 
“Assigning the Direct Bypassing Attribute” on page 10.)
•Indirec tly — As you are arming, bypass sensors on already-open 
doors and window.  This method should not be used in UL-listed 
installations.
Bypassing a Sensor Directly
Use this method if the system is armed and you would like to open 
a window without disarming.
Refer to the Appendix A User Sheets to determine what the sensor 
number is for the sensor you wish to bypass.
To bypass sensors directly:
1. Close all doors and windows.
2. Arm your system to the desired level.
3. At any touchpad, press 
ƒ + Code + sensor number.  
(
ƒ is labeled Bypass)
4. Touchpads display, “Bypassed Zones 01,” or 
“SENSOR 01 BYPASSED,” for example.
If the touchpad displays “INVALID,” or if the touchpad 
sounds one long beep, make sure that you entered a valid 
sensor number.  Heat and smoke sensors cannot be 
bypassed.
5. Bypass other sensors, if necessary, by repeating Step 3.
6. The bypassed door or window can now be opened.
To arm bypassed sensors:
• Arm the system again.
Note:  You cannot bypass sensors directly using a 
keychain touchpad.
Bypassing a Sensor Indirectly
Use this method if you are arming the system and would like to 
bypass doors and windows already open.
To bypass sensors indirectly:
1. Leave open only those doors and windows that are to 
remain open.  Close all others. 
2. Arm your system to the desired level.  The touchpad emits 
protest beeps and displays “PROTEST,” because of the open 
sensor(s).
3. At any touchpad. press BYPASS.  Touchpads with displays 
show, “Bypassed Zones 01,” or “SENSOR 01 BYPASSED,” 
for example.
4. The system sounds arming level beeps to indicate that the 
system is armed and open sensors have been successfully 
bypassed.
To arm bypassed sensors:
• Arm the system again.
To bypass sensors indirec tly using a keychain touchpad:
• Press the Lock button once to arm the system and again to 
bypass open sensors:
 + 
Was the Bypass Successful?
To confirm whether or not a sensor was bypassed:
• Press the Status button on the touchpad. 
(
‚ is labeled Status.)
Touchpads with displays list bypassed sensors or zones.  If you arm the system to Level 3—AWAY, 
and do not leave the premises within the exit delay time—
If feature 
turned onThe system can tell that no one opened and 
closed a delay door within the delay time.  It 
assumes that someone is still inside and the 
panel will arm to 2—STAY to avoid a false alarm.
If feature 
turned offThe system arms to Level 3—AWAY regardless of 
whether or not a delay door has been opened 
and closed.  
Your movement inside the premises could acti-
vate a motion detector, causing an alarm.
REMEMBER:
When a sensor is bypassed, you are allowing that door or 
window to be unprotected. 
						

							9
CHECKING THE STATUS OF YOUR SYSTEM 
Checking the system status means finding out about the current 
condition of your system.  This includes finding out if any sensors 
are open or currently bypassed, whether or not the AC power and 
backup battery are okay, the nature of the most recent alarm, and 
more, depending on the features in use and the equipment in your 
system.
Check the system status if:
• Your system sounds trouble beeps (five short beeps every 
minute).
• Your touchpads display, “Zones,” “POLICE,” “AUXILIARY,” and 
“FIRE.”
• Your touchpads display, “Press Status” or a blinking ].
Short System Status
A Short Status indicates the current arming level, sensor status 
(whether open or bypassed), low battery, supervisory, AC power or 
backup battery failures.
To get a Short System Status:
• Press 
‚.  (‚ is labeled Status.)
The system sounds beeps according to the current arming 
level.  (One for Level 1, two for Level 2, three for Level 3.)
Touchpads display the status information, for example:  
“System is OK,” or “SENSOR 02 OPEN.”
If an alarm or system trouble condition has occurred, it is displayed 
on a touchpad the first time you perform a Short or Full Status 
check.  Performing a system status check a second time displays 
the system status including any trouble conditions.
If any alarm or system trouble is active, it continues to show up in 
every status check until the system is disarmed.
Full System Status
A Full Status combines the Short Status information with added 
details about specific system features.
 To get a Full System Status:
• Press
 ‚ + ‚.  Interior sirens sound beeps according to 
the current arming level.  Touchpads display the status infor-
mation, for example, “System is OK,” “SENSOR 03 
BYPASSED,” “SYSTEM BATTERY IS OK,” “AC POWER IS 
OK.”
Note:  A Full System Status is not available from the fixed English 
touchpad.
System Alarm Sounds
The sirens and touchpads in your system emit alarm sounds when-
ever an alarm occurs, either by a sensor or panic button activation. 
Each t ype of alarm sounds and reacts differently when activated, as 
described in the following table.
PANIC ALARMS
Panic alarms are easily activated from any touchpad to quickly alert 
the central monitoring station to a Fire, Police, or Auxiliary emer-
gency. A panic alarm can be activated at any time, regardless of the 
current arming level: 1—OFF, 2—STAY, or 3—AWAY.
This system is designed to inform a central monitoring station of the 
nature of the emergency so the correct personnel can be dis-
patched immediately.
Fire Panic
The Fire panic alarm sounds from all interior and exterior sirens.  
On monitored systems, the central monitoring station responds by 
calling the fire department.
To ac tivate a Fire panic alarm from a touchpad:
• Press and hold both   Fire buttons for 2 seconds.
Police Panic Alarm
The Police panic alarm sounds from all interior and exterior sirens, 
scaring off any intruder and alerting neighbors to the trouble.  On 
monitored systems, the central monitoring station responds by call-
ing the police.
To ac tivate a Police panic alarm using a touchpad:
• Press and hold the   Police button(s) for 2 seconds.
To ac tivate a Police panic alarm from a keychain touchpad*:
• Press and hold the   Lock and   Unlock buttons at 
the same time for 2 seconds.
* The installer must configure the Police panic alarm to 
work this way. Type of Alarm Alarm Sound
FireRepeating series of three beeps
PoliceContinuous tone
AuxiliaryRapid beeps 
						

							10
Auxiliary Panic Alarm
The Auxiliary panic alarm sounds from interior sirens only. It is t ypi-
cally set up by your securit y dealer, based on your specific needs. 
On monitored systems, the central station responds by calling the 
service or agency you specified through your dealer.
To ac tivate an Auxiliary panic alarm from a touchpad:
• Press and hold the   Auxiliary button(s) for 2 seconds.
To send an Auxiliary panic alarm from a keychain touchpad:
• Press and hold the   Lock and   Unlock buttons at 
the same time for 2 seconds.
Siren Time-out
If the system is not disarmed after an alarm, the sirens will continue 
to sound until the time-out period is reached. The time-out period 
can be programmed only by your installer or dealer.
Even though reaching the end of the time-out period stops the 
sirens, if your system is monitored, the central station will consider 
the alarm in progress until the system is manually disarmed.
ACCESS CODES
The system requires a valid access code before it will process most 
commands.  The Appendix A User Sheets provide a location for 
you to record the System Master and User codes.
System Master Code
There is one System Master code.  The System Master code is used 
to enter the programming menus for your system.  The default Sys-
tem Master code is 
1234.  It is important that you change the 
default code and record the new code in the Appendix A User 
Sheets.
Regular User Codes
There are 16 Regular User codes which act like keys to arm and 
disarm the system.  If necessary, they can be assigned to neighbors, 
baby-sitters, or repair persons for temporary use.  Regular user 
codes can be changed in the programming menus and are easily 
deleted from the system when no longer necessary. 
Using the Programming Menus
Some system settings can be changed by you, the user, while other 
settings must be changed by the installer.  
To change system settings, you’ll use the  System Master code to 
enter a series of programming menus.  Appendix C gives a detailed 
explanation of how to use the menus or, if desired, how to use pro-
gramming shortcuts.
Programming Access Codes
User codes can be given certain attributes which determine 
whether the user can bypass a sensor or perform system tests.
Changing a User Code
To change or assign a user access code:
1. Enter the programming menus by pressing 
9 + System Master Code.
2. Press 
10 n n 0 where nn is user 00 through 15.
3. Enter the desired 4-digit code, then 
ƒ.
4.
‚ + 4 + ƒ to exit the programming menus.
Note:The system will not accept the same code for 
two different users.
Erasing a User Code
When a code is deleted from the system, that code no longer acts 
as a key for operating the system in any manner.
To erase a user code:
1. Enter the programming menus by pressing 
9 + System Master Code.
2. Press 
10 n n 0 where nn is user 00 through 15.
3. Enter the System Master code, then 
ƒ.
4.
‚ + 4 + ƒ to exit the programming menus.
Assigning the Direct Bypassing Attribute
Direct Bypassing is a user code attribute that allows the user to 
bypass open sensors.  If the user code does not have this attribute 
turned on, the user will not be able to bypass sensors directly.
To assign Direc t Bypassing to a user:
1. Enter the programming menus by pressing 
9 + System Master Code.
2. Press
 10 n n 1 where nn is user 00 through 15.
3. To turn Direct Bypassing:
• on, press
 2 + ƒ.
•off, press
 1 + ƒ.
4.
‚ + 4 + ƒ to exit the programming menus.
Good User Code Hygiene
To preserve the integrit y of your system, 
keep user codes confidential and 
delete extra codes as soon 
as they are no longer 
needed.
We recommend that you avoid using 
obvious code patterns such as 
1234 or 
1111, 2222, etc.