ADT Security Services Concord Express User Manual

Getting to Know Your Security System  3
Overview 3
Communicating with the Panel  3
Instructing the Panel  4
How Your System Communicates with You  4
Fire and Smoke Alarms  4
Clearing Smoke Sensors  4
What Happens When There is an Alarm  4
Arming Your System  4
Level 1—OFF  4
Arming Level 2—STAY  5
Arming Level 3—AWAY  5
Keychain Touchpad Arming  5
Quick Arm  5
Quick Exit 5
Using the Chime Feature  6
Preventing Accidental Alarms  6
Exit and Entry Delay Times  7
Extended Delay  7
Exit Extension  7
No...

Commands at a Glance
To do this: Press:
Disarm the system.  
Cancel an accidental alarm.
1 + Code
Arm to Level 2—STAY.
2 + Code
Arm to Level 3—AWAY.
3 + Code
Send a police alarm. Press and hold both POLICE 
buttons for 2 seconds.
Send an auxiliary alarm. Press and hold both AUXILIARY 
buttons for 2 seconds.
Send a fire alarm. Press and hold both FIRE 
buttons for 2 seconds.
Arm system with No Delay.
2 + Code + 4 or
3 + Code + 4
Arm system to send a 
Latchkey page.2 + Code + 6 or
3 + Code + 6
Bypass a...

3
GETTING TO KNOW YOUR SECURIT Y SYSTEM
This manual describes how to operate your system. It describes 
basic arming and disarming commands as well as how to program 
system features.
The dealer or installer may have already discussed the details of 
your system with you.  Record your system details in the User 
Sheets located in Appendix A.
Overview
Your securit y system is made up of different parts.  Each plays a 
special role in the system’s operation:
The panel is at the heart of your system. It...

4
Instructing the Panel
Not just anyone can walk up to a touchpad and operate your secu-
rit y system. Before the system will process most commands, users 
are required to enter a pre-programmed 4-digit access code. 
Access codes are discussed in detail on page 10.
Keychain touchpads that are enrolled as part of the system do not 
require an access code, but are usually kept in an individual’s 
pocket or purse. 
If you would rather use an actual key to arm and 
disarm the system, your securit y dealer...

5
(See the section on “Preventing Accidental Alarms” on page 6 if 
you would like to be able to leave quickly when the system is 
armed.)
•To stop sirens and cancel an alarm.  When an alarm condition 
occurs, disarming the system turns off any sirens.  
To disarm to Level 1—OFF using a touchpad:
1. Press 
1.  Touchpads display “Enter Code.”
2. Enter your access code.  
Touchpads display date and time or programmed text.
3. The system sounds one long beep.
Arming Level 2—STAY
There are times when you want...

6
USING THE CHIME FEATURE
Turning on the Chime feature is like having bells on every protected 
door and window. When this feature is on, sirens and speakers 
sound 2 beeps whenever anyone opens a protected door or win-
dow.
The Chime feature works only in Level 1—OFF.
To turn Chime on/off:
• While in Level 1—OFF, from any touchpad, press 
7 + 1. 
While the Chime feature is on, touchpads display, 
“CHIME ON” or “CHIME IS OFF.”
When the system is armed again, Chime becomes deactivated.
Chime-On-Close
The...

7
EXIT AND ENTRY DELAY TIMES
After arming your system, you need time to exit the 
building so you won’t set off an alarm.  Likewise, upon 
returning to your home or business, you’ll need 
enough time to open the door and get to a touchpad 
to disarm the system.
•The Exit Delay is a period of time long enough to let you leave 
through a designated delay door after arming the system.
•The Entry Delay is a period of time long enough to let you unlock 
a designated delay door and get to a touchpad to disarm...

8
Auto STAY Arming Feature
The Auto STAY Arming feature helps cut down on false alarms in 
the event that you arm the system to 3—AWAY, but fail to leave 
during the exit delay time.  Here’s how it works:    
Your dealer can turn this feature on or off for you.
ARMING WHILE A DOOR OR 
W
INDOW IS OPEN
It is possible to arm your system while leaving a 
door or window open.  This is useful if, for exam-
ple, you like to sleep at night with the window 
open.
If the door or window has a sensor installed on...

9
CHECKING THE STATUS OF YOUR SYSTEM 
Checking the system status means finding out about the current 
condition of your system.  This includes finding out if any sensors 
are open or currently bypassed, whether or not the AC power and 
backup battery are okay, the nature of the most recent alarm, and 
more, depending on the features in use and the equipment in your 
system.
Check the system status if:
• Your system sounds trouble beeps (five short beeps every 
minute).
• Your touchpads display, “Zones,”...

10
Auxiliary Panic Alarm
The Auxiliary panic alarm sounds from interior sirens only. It is t ypi-
cally set up by your securit y dealer, based on your specific needs. 
On monitored systems, the central station responds by calling the 
service or agency you specified through your dealer.
To ac tivate an Auxiliary panic alarm from a touchpad:
• Press and hold the   Auxiliary button(s) for 2 seconds.
To send an Auxiliary panic alarm from a keychain touchpad:
• Press and hold the   Lock and   Unlock buttons...