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ADT Security Services Ademco 10SE User Manual

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    Users Manual
    VIA-30PSE, VISTA-10SE
    ¨
    N7229V2  Rev B.   1/97 
    						
    							–2–
    TABLE OF CONTENTS
    SYSTEM OVERVIEW...................................................................................... 3
    General.......................................................................................................... 3
    Zones............................................................................................................. 3
    Burglary Protection....................................................................................... 3
    Chime Feature.............................................................................................. 3
    Alarms........................................................................................................... 4
    Fire Protection .............................................................................................. 4
    Memory of Alarm.........................................................................................  4
    Phone Access & Voice Response Capability ............................................. 4
    Paging Feature.............................................................................................. 4
    ABOUT THE KEYPADS................................................................................  5
    Keypad Styles ............................................................................................... 5
    Keypad Types ............................................................................................... 5
    FUNCTIONS OF THE KEYPAD...................................................................  8
    SECURITY CODES....................................................................................... 10
    To Assign, Change, or Delete User Codes .............................................. 10
    Duress Code............................................................................................... 10
    To Change Your Master Code................................................................... 11
    Quick Arming.............................................................................................. 11
    Phone Module.............................................................................................  11
    ENTRY/EXIT DELAYS.................................................................................. 12
    General........................................................................................................ 12
    Exit Delay Alerting Sound .......................................................................... 12
    CHECKING FOR OPEN ZONES................................................................  13
    BYPASSING PROTECTION ZONES.........................................................  14
    Using the BYPASS Key.............................................................................. 14
    Quick Bypass.............................................................................................. 15
    ARMING PERIMETER ONLY (STAY)....................................................... 16
    ARMING PERIMETER ONLY (INSTANT)................................................ 17
    ARMING ALL PROTECTION (AWAY)..................................................... 18ARMING ALL PROTECTION (MAXIMUM)............................................. 19
    DISARMING THE SYSTEM AND SILENCING ALARMS.....................  20
    EXIT ALARMS..............................................................................................  21
    CHIME MODE...............................................................................................  21
    PANIC KEYS.................................................................................................  22
    OUTPUT RELAY OPTIONS........................................................................ 23
    TESTING THE SYSTEM..............................................................................  24
    PAGING FEATURE...................................................................................... 25
    TROUBLE CONDITIONS............................................................................ 26
    CHECK and BATTERY Displays....................................................... 26
    Other Trouble Displays.............................................................................  27
    Total Power Failure...................................................................................  28
    FIRE ALARM SYSTEM (IF INSTALLED)................................................  29
    Silencing Fire Alarms................................................................................ 29
    Manually Initiating a Fire Alarm................................................................ 30
    NFPA RECOMMENDATIONS ON SMOKE DETECTORS...................  31
    EMERGENCY EVACUATION....................................................................  32
    QUICK GUIDE TO SYSTEM FUNCTIONS............................................... 33
    SUMMARY OF AUDIBLE/VISUAL NOTIFICATIONS...........................  34
    Alpha Display Keypads.............................................................................. 34
    Fixed-Word Display Keypads................................................................... 35
    PROTECTION ZONES LIST.......................................................................  36
    OWNER’S INSURANCE CREDIT REQUEST FORM............................  37
    CANADIAN (DOC) STATEMENT............................................................. 39
    FCC STATEMENTS..................................................................................... 40
    LIMITATIONS STATEMENT......................................................................  42
    SERVICING INFORMATION......................................................................  43
    WARRANTY.................................................................................  Back CoverThis manual is a step-by-step guide that will aquaint you with the systems features and benefits. It defines the components and
    their functions, describes their operation, and provides clear step-by-step instructions for normal and emergency procedures.
    Keep this manual in a convenient place so that you can refer to it as necessary. 
    						
    							–3–
    SYSTEM OVERVIEW
    GeneralCongratulations on your ownership of an Ademco Security System. Youve made a wise
    decision in choosing it, for it represents the latest in security protection technology today,
    including microcomputer technology to monitor all system status. Ademco is the worlds
    largest manufacturer of security systems and millions of premises are protected by
    Ademco systems.
    Basically, this system offers you three forms of protection: burglary, fire and emergency.
    Your system may consist of at least one keypad which provides full control of system
    operation, various sensors such as motion detectors and door and window sensing
    devices, plus a selected number of strategically placed smoke or combustion detectors
    designed to provide early warning in case of fire. Your system may also have been pro-
    grammed to automatically transmit alarm or status messages over the phone lines to a
    central alarm monitoring station.
    All system functions are controlled by your keypad(s), which are described in the next
    section, 
    ABOUT THE KEYPADS
    .
    ZonesYour systems sensing devices have been assigned to various zones. For example, the
    sensing device on your Entry/Exit door may have been assigned to zone 06, sensing
    devices on windows in the master bedroom to zone 10, and so on. These zone numbers
    will appear on the display when an alarm or trouble condition occurs.
    Burglary ProtectionThe burglary protection portion of your system must be turned on or armed before it will
    sense burglary alarm conditions and sound an alarm. Your system can be armed in one of
    four modes: STAY, AWAY, INSTANT and MAXIMUM. Refer to the 
    ARMING THE SYSTEM
    sections for instructions in using these modes of operation.
    Chime FeatureYour system can be set to alert you to the opening of a door or window while it is disarmed
    by using the CHIME mode. In this mode, three tones will sound at the Keypad(s)
    whenever a door or window is opened. 
    						
    							–4–
    SYSTEM OVERVIEW
    AlarmsWhen an alarm occurs, both the keypad and external sounders will sound, and a message
    at the keypad will identify the zone(s) causing the alarm. In addition, if your system is
    connected to a central monitoring station, an alarm message will be sent. To stop the alarm
    sounding, you simply disarm the system.
    Fire ProtectionWhen an alarm or trouble condition occurs, the keypad displays the number(s) of the
    zone(s) that caused the problem, and displays the type of alarm or trouble (ex. FIRE,
    ALARM, CHECK). The display remains until it is cleared by entering the OFF sequence
    (security code + OFF key) twice.
    Phone Access &
    Voice Response
    Capability
    (Optional)Your system may include a phone module that will permit you to access the system via a
    Touch-tone phone, either on-premises or by call-in when away. The phone access
    feature will enable you to do the following:
     •Receive synthesized voice messages over the telephone regarding the status of the
    security system.
     •Arm and disarm the system and perform most function commands via the telephone,
    with voice confirmation provided after each command entry.
    Paging FeatureIf the paging feature has been programmed for your system, your pager will respond to
    certain conditions as they occur in your system, and display code numbers indicating the
    type of condition that has occurred.
    For detailed information, refer to 
    PAGING FEATURE
     on page 25. 
    						
    							–5–
    ABOUT THE KEYPADS
    GeneralYour keypads allow you to control all system functions. The keypads feature a telephone
    style (digital) keys and a Liquid Crystal Display (LCD) which shows the nature and location
    of all occurrences.
    The keypads feature a built-in sounder which emits alarm sounds during alarm and trouble
    conditions, and produces warning tones during entry and exit, delay periods (if so-
    programmed). The sounder also provides acknowledgment tones when keys are
    pressed, and confirmation tones for successful command entries.
    Keypad StylesThere are  various styles of keypads, any of which may have been used in your system
    (see page 7). Although different in appearance, all styles are functionally the same,
    except for their display windows (see “Keypad Types” below). The keys on some keypads
    are located behind a flip-down cover which can be removed, if desired.
    Keypad TypesThere are two basic types of keypads, Alpha and Fixed-Word, either of which may have
    been used in your system.
    •Alpha Keypads
    These feature a 2-line, 32 character alphanumeric Liquid Crystal Display (LCD) which
    can display the nature and location of all occurrences in friendly English.
    •Fixed-Word Keypads
    These are functionally similar to the Alpha Keypads, except that their LCD display uses
    pre-designated (fixed) words to identify the nature and location of occurrences. Words
    displayed on all Fixed-Word keypads are the same, except that their location in the
    display window will vary with different models (see Styles A and B on page 6).
    Unless stated otherwise, all commands and procedures described herein apply equally to
    all keypads.
    Typical displays that would appear on both Alpha and Fixed-Word keypads are depicted
    throughout this manual. 
    						
    							–6–
    ABOUT THE KEYPADS
    Fixed-Word Keypad Displays
    AWAYAll burglary zones, interior & perimeter, are armed.
    STAYPerimeter burglary zones, such as windows and
    doors are armed.
    INSTANTPerimeter burglary zones armed and entry delay is
    turned off.
    BYPASSOne or more burglary protection zones have been
    bypassed.
    NOT
     READYAppears when burglary portion of the system is
    not ready for arming (due to one or more open
    protection zones).
    READYThe burglary portion of the system is ready to be
    armed.
    NO
     ACAppears when AC power has been cut off.
    System is operating on backup battery power.
    ACAppears when AC power is present.
    CHIMEAppears when the CHIME feature is ON.
    BATLow system battery (if no zone number is shown),
    or Low battery condition in a wireless sensor
    (if zone number is 
    also
     shown).
    00ALARM
    CHECK
    FIRE
    AWAY
    STAY
    INSTANT
    BYPASS
    NO AC
    CHIME
    BAT
    NOT READY
    0000
    STYLE A
    00
    ALARM
    FIRE
    AWAYBYPASSSTAY
    CHECK   INSTANTNO AC
    NOT READY
    CHIME   BAT
      00
    STAY
    FIREALARM
    AWAYSTYLE B
    FIXED-WORD KEYPAD
     DISPLAYS
    ALARMAppears when an intrusion has been detected and the system is armed (also appears during
    a Fire alarm). Accompanied by the ID # of the zone in alarm.
    CHECKAppears when a malfunction is discovered in the system at any time or if a fault is detected in
    a FIRE zone at any time or in a DAY(Trouble)/NIGHT(Alarm) burglary zone during a disarmed
    period. Accompanied by a display of zone number in trouble.
    FIREAppears when a fire alarm is present. Accompanied by a display of the zone # in alarm. 
    						
    							–7–
    ABOUT THE KEYPADS
    KEYPADS
     WITH
     FLIP-DOWN
     KEY
     COVERS
     ARE
     SHOWN
     WITH
     COVER
     REMOVED
    READY
    ARMED
    PANIC
    OFF AWAY STAYMAX TEST BYPASSINSTANT CODE CHIMEREADY1
    2
    36 5 4
    89 70
    *
    #
    ARMEDREADY
    PANIC
    OFF AWAY STAYMAX TEST BYPASSINSTANT CODE CHIMEREADY1
    2
    36 5 4
    89 70
    *
    #
    ALARM
    CHECK
    FIREAWAY
    STAY
    INSTANT
    BYPASSNO AC
    CHIME
    BAT
    NOT READY
    ARMED
    READY
    ABC
    00ALARM
    FIRE
    AWAYBYPASSSTAYCHECK   INSTANTNO AC
    NOT READY
    CHIME   BAT
    OFF AWAY STAY
    MAX TEST BYPASS
    INSTANT CODE CHIME
    READY
    PANIC12 3
    456*
    9 8
    7
    # 0
    6139 ALPHA KEYPAD
    6127/6128 6137FIXED-WORD KEYPADS 
    						
    							–8–
    FUNCTIONS OF THE KEYPAD
    1DISPLAY WINDOW. Alpha Keypads: A 2-line, 32-
    character Liquid Crystal Display (LCD).  Displays protection
    point identification, system status, and messages. Fixed-
    Word Keypads: Display protection zone ID and system
    status messages using pre-designated words (see page 6).
    2.OFF KEY: Disarms burglary portion of the system, silences
    alarms and audible trouble indicators, and clears visual
    display after problems correction.
    3.AWAY KEY: Arms the entire burglary system, perimeter and
    interior.
    4.STAY KEY: Arms perimeter portion of burglary system only.
    Interior protection is not armed, which allows movement within
    premises without causing alarm.
    5.MAXIMUM KEY: Arms in manner similar to AWAY mode,
    but without the entry delay feature, thus providing maximum
    protection. An alarm will occur immediately upon opening any
    protection point, including the main door.
    6.TEST KEY: Tests the system and alarm sounder if
    disarmed. Refer to 
    TESTING THE SYSTEM
     section for test
    procedures.
    7.BYPASS KEY: Removes individual protection zones from
    being monitored by the system.
    8.INSTANT KEY: Arms in manner similar to STAY mode, but
    without the entry delay feature.
     Entering 
    via the entry/exit
    door will cause an instant alarm.
    9.CODE KEY: Used to assign additional user codes for other
    users of the system.10.CHIME KEY: Turns CHIME mode on and off. When on, the
    opening of windows or doors while the system is disarmed
    will sound 3 beeps at the keypad(s).
    11. Q 
      READY KEY: Displays all open protection zones.
    12. #  KEY: Quick Arm key permits ARMING of the sys-
    tem without use of a security code (if so programmed).
    13.KEYS 0–9†
    :  Used to enter your security code(s).
    14.READY INDICATOR: (GREEN) Lit when the system is
    ready to be armed (no faults present). While the system is
    disarmed, this indicator will go on and off as protection
    zones are closed and opened.
    Note:
     On some keypads there is, instead, a POWER
    INDICATOR (Green) which is lit when AC power is present. If
    the indicator is off, the system may still be operating, but on
    its backup battery power.
    15.ARMED INDICATOR: (RED) Lit when the system has
    been armed (STAY, AWAY, INSTANT or MAXIMUM).
    16.INTERNAL SOUNDER: The built-in keypad sounder
    mimics the alarm sounder during alarms, and will also beep
    during certain system functions.
    17.EMERGENCY (PANIC) KEYS:
    Individual keys A, B, and C (key D not used).
    On some keypads, these keys are not present and certain
    key pairs may be available for emergency functions.
    For further information, refer to the 
    PANIC KEYS
     section.
    †
     Note:Keys 
    [1] t
    hrough 
    [9]
     each perform their associated companion functions (OFF, AWAY, STAY, etc.)
    when preceded by an entry of the security code (as described later). 
    						
    							–9–
    SHOWN WITH
    FLIP-DOWN
    KEY COVER
    REMOVED
    1
    2
    3
    A
    4
    5
    6
    B
    7
    8
    9
    C
    *
    0
    #
    D
    OFF
    AWAY
    STAY
    MAXTEST
    BYPASS
    INSTANTCODECHIME
    READY
    READY
    ARMED
    PANIC
    A
    B
    C
    OFF AWAY STAYMAX TEST BYPASSINSTANT CODE CHIMEREADY1
    2
    36 5 4
    89 70
    *
    #
    1
    2
    5
    3
    46791012
    13
    11
    8
    17
    161415
    TYPICAL ALPHA KEYPAD
    Fixed-Word Keypads are functionally similar, except for screen displays (see page 6).
    IMPORTANT!: When entering codes and commands, sequential key depressionsmust be made within 2 seconds of one another. If 2 seconds elapses without a keydepression, the entry is aborted and must be repeated from its beginning. 
    						
    							–10–
    SECURITY CODES
    GeneralAt the time of installation, your installer programmed a personal four-digit Master code,
    known only to you and yours. This code is used to perform most system functions,
    including arming and disarming of the system. As an additional safety feature, temporary
    User Codes can be assigned  for use by those not having a need to know the Master
    code. 
    Note that the Master code remains in effect even when other user codes are
    assigned.
    IMPORTANT! When performing any of the procedures that follow, do not
    allow more than 2 seconds to elapse between steps, otherwise the entry
    will be aborted, and the procedure must be repeated from its beginning.
    To Assign, Change, or
    Delete User Codes
    It is recommended thatobvious codes such as1-1-1-1 or 1-2-3-4 not beassigned.Temporary users shouldnot be shown how to useany system function thatthey do not need to know(e.g., how to bypass pro-tection zones).
    The Master security code can be used to assign up to 4 secondary User codes. It can also
    be used to change any User code or to remove (delete) any secondary User code from
    the system.To Assign or Change a User Code:1 . Enter your Master code and press the CODE [8] key.
    2 . Enter the single-digit User Number for whom a code is to be assigned or changed
    (User Nos. 3 to 6 may be assigned.)
    3 . Enter the desired 4-digit code for use by that User Number. The keypad will beep
    once when a User code has been successfully entered.To Delete a User Code:Perform steps 1 and 2 above and then stop. In a few moments, the keypad will beep
    once, indicating that the existing code has been deleted.
    Duress CodeThis feature is intended for use when you are forced to disarm or arm the system under
    threat. When used, the system will act normally, but can silently notify the central station of
    your situation, if that service has been provided.
    The Duress code may be any 4-digit code assigned to User Number 8. 
    						
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