ADDER SmartView X PRO Manual

							SmartView XProInstallation and UsePage 60To edit the menu names and configuration settings:
You may open the XPRODATA.CSV using a spreadsheet program such as
Microsoft Excel. The format of a typical file is shown below. You will see that the
computer names (rows) are tabulated against the user profiles (columns). To grant a
user access to a computer, enter the value 1 in the box that is common to the
computer’s row and the user’s column. To deny access, leave this box blank. To add
extra users, add additional columns (up to 16 users). To add extra computers, add
additional rows (up to 512 computers). The ADMIN user will always be granted
access to all computers regardless of the values entered.
USERSADMINAlanJimSueTestPASSWORDSpasswordletmeinhellologmeinTestCOMPUTERSPORTAdmin PC21031111Alans System2102111Comms Server311Comms PC41111Gateway 181Gateway 251Test System1511Web Browser9111To restore the saved / edited menu and configuration settings:
1. Connect the serial port on the rear of the SmartView XPro to a serial COM port
on your computer using the serial cable supplied with the SmartView.
2. Copy the program XPWRITE and XPRODATA.CSV into the same directory on
the PC that is connected to the SmartView’s serial port.
3. Run the program XPWRITE.EXE and follow the instructions given by the
program.
4. Make sure that you are logged onto the SmartView as the ADMIN user. From the
main selection screen press F1 for More Menus. In the Configuration Menu
select Functions. In the Functions menu select Read Data from RS232 port.
5. The SmartView should then receive the configuration data to your computer and
load the new menu names and access rights into the menu. 
						

							SmartView XProInstallation and UsePage 614.21 Switching channels by sending RS232 data
You can switch the SmartView XPro remotely by sending RS232 data to the serial
communications port (located on the rear panel adjacent to the power connectors).
All data should be sent using the following RS232 protocol.
Baud: 19200, bits: 8, stopbits: 1, parity:none
No handshaking is implemented but valid command characters will be echoed back
to the sender.
The top nibble (4 bits) of the command byte defines the user port that is to be
switched (1=port 1, 2=port 2, 3=port 3 and 4=port 4). The bottom nibble defines the
computer port that the user port is to be switched to (e.g. 0=port 1, 1=port 2, E=port
15, F=port 16).
For example:
Hexadecimal code 14 switches user port 1 to computer port 5
Hexadecimal code 38 switches user port 3 to computer port 9
Hexadecimal code 4D switches user port 4 to computer port 14
Special codes are:
Hexadecimal code 71 switches user port 1 to computer port 0 (off)
Hexadecimal code 72 switches user port 2 to computer port 0 (off)
Hexadecimal code 73 switches user port 3 to computer port 0 (off)
Hexadecimal code 74 switches user port 4 to computer port 0 (off)
The 9-pin female RS232 connector at the rear of the SmartView has the following
pinout: 
						

							SmartView XProInstallation and UsePage 625. Upgrading the SmartViews firmwareThe SmartView XPro uses flash memory technology which enables the firmware
code to be upgraded by the user. New keyboards, mice operating systems and
drivers are being launched all the time. From time to time the SmartViews firmware
will be updated to provide support for these new devices. You can take advantage of
these upgrades free of charge during the warranty period.
Upgrades are performed by connecting a PCs serial port to the SmartViews serial
port and running an upgrade program on the PC. This upgrade program downloads
the new firmware to the SmartView XPro and checks that the data has been
programmed correctly.
You can check the version of the firmware that is currently loaded into yourSmartView using the on-screen menu. To do this activate the on-screen menu usingthe keyboard hotkeys (see section 4.10) and then press F1. The version number ofthe current firmware will then be displayed at the bottom of the Configuration Menu.To perform a firmware upgrade on your SmartView XPro you will need a suitable
serial upgrade cable and an IBM PC compatible computer with an RS232 serial port
and an operating system that supports DOS. Suitable upgrade cables with 9-pin
serial connectors are provided with the SmartView XPro. If you have lost your cable
then you will need to buy a cable with a 9-way D-type male connector on one end
and a 9-way D-type female connector on the other end with all 9 lines connected
straight through (i.e. pin 1 to pin 1, pin 2 to pin 2, pin 3 to pin 3 etc.). These are
standard serial extension cables.
You will also need to obtain the latest version of the SmartView XPro firmware which
is available by request from www.addertec.com. Please ensure that you have your
product serial number and model number at hand when requesting an upgrade.
Note: The normal flash upgrade process does not clear the computer names, user
names, security passwords or other configuration settings. 
						

							SmartView XProInstallation and UsePage 63To perform a flash upgrade on the SmartView XPro:
Step 1 - Prepare your computers
Ensure that you have saved any important work on the connected computers. The
SmartView XPro can be upgraded whilst attached to live systems but remember that
the mouse connections will probably need to be reconstituted after the upgrade is
finished (see sections 4.13 and 2.9). Where possible, mission critical servers should
be switched off or disconnected before performing an upgrade.
Step 2 - Connect your computer to the SmartView XPro
Connect your computers serial port (COM1 or COM2) to the SmartView XPros
serial port (see figure 2). You do not need to set the serial baud rate and protocol
because the upgrade program will do this for you automatically (for reference, the
RS232 baud rate used by the upgrade program is 19200 and the protocol is 8 bits, 1
stopbit and no parity).
Step 3 - Select flash upgrade mode using option switch 2 (labelled UPGRADE)
Move option switch 2 on the back of the SmartView XPro to the ON position (down). 
						

							SmartView XProInstallation and UsePage 64Step 4 - Power off the SmartView XPro
Remove both power supplies from the XPro.
Step 5 - Power on the SmartView with the UPGRADE switch ON
Attach the power adapter to the SmartView whilst the UPGRADE switch is ON. The
green USER display should now show a lower case u. This indicates that the
SmartView is ready to be upgraded.
The display should now show:Step 6 - Run the upgrade program
The latest version of the SmartView XPro firmware is available from the Adder
Technology website at www.addertec.com. The upgrade files will be supplied to
you as a group and consist of several files as explained below. These files should be
downloaded to the same directory on your computer.
1) A universal upgrade program
SVXPRO.EXE
2) Binary code files for each of the processors within the SmartView (up to 3)
e.g. 4X16A129.HEX
4X16B129.HEX
4X16C129.HEX
These files use the following naming scheme. The first three characters are the
model type (e.g. 4X16 is a SmartView 4XPro with 16 computer ports). The forth
character is the processor designation. The last three characters represent the
firmware release version (e.g. 129 equals version 1.29). 
						

							SmartView XProInstallation and UsePage 653) A data file that tells the upgrade program (SVXPRO.EXE) which binary code files
(HEX files) to download to the SmartView XPro and where to put each file.
Theoretically this DAT file can be modified so that only certain processors are
upgraded but do not do this unless specifically instructed by Adder technical
support.
e.g.4X16V129.DAT
Like the hex files, the first three digits represent the model number (e.g. 2X8
represents a SmartView 2XPro with 8 computer ports). The next four digits
represent the version number (e.g. V129 equals firmware version 1.29).
To upgrade the SmartView, check that the DAT file designation matches the model
that you have. In other words, if you have a SmartView 2XPro with 8 computer ports
and you want to upgrade to version 1.30 then the DAT file that you need would be
named 2X8V130.DAT. Also check that all the required files are loaded into the same
directory on your computer. From that directory run the upgrade file using the
following command line.
SVXPRO {Dat_file_name}.DAT
Where {Dat_file_name} is the name of the required DAT file
For example, if the name of the required DAT file is 4X16V129.DAT then use the
following command line:
SVXPRO  4X16V129.DAT
IMPORTANT NOTEThe upgrade programs are DOS based to enable compatibility with the widestrange of operating systems. They run efficiently on DOS, Windows 3.X,Workgroups, 95, 98, ME and Windows NT.  The upgrades will takeapproximately 10 minutes but vary slightly according to the SmartView modeland the speed of the PC. Upgrades run from PCs using Windows 2000 willtake very substantially longer due to the way that this operating systemhandles the DOS programs. The upgrade will be reliable but may take around3 hours to complete! 
						

							SmartView XProInstallation and UsePage 66Follow the instructions given on the screen to perform the upgrade. When the
upgrade is complete the program will confirm that the upgrade has been successful
and then quit.
Step 7 - Switch the UPGRADE key to the OFF position and cycle the power
Switch the UPGRADE switch on the rear of the SmartView to the OFF position and
disconnect the power. When the power is re-applied the SmartView will operate
using the new firmware.
Some useful issues to bear in mind when performing flash upgrades
The upgrade program rewrites the SmartViews firmware code. If the upgrade
process is interrupted then the SmartView will have invalid code and will not be able
to operate. It is therefore good practice to ensure that the upgrade process is always
fully completed. A partial or failed upgrade may be rectified by performing another
upgrade. If the upgrade process is interrupted accidentally then you should
immediately repeat the upgrade process without moving switch 2 from the upgrade
(ON) position. Switch 2 forces the SmartView into flash upgrade mode and prevents
the upgraded code from being run. Running faulty or partially upgraded code may
have unpredictable results and may damage your SmartView or computing
equipment. For obvious reasons, the code that the SmartView uses to perform
upgrades is not itself upgradeable - a common problem on some flash upgradeable
products that could effectively be destroyed by a partial upgrade!
WARNING - Running faulty or partially upgraded code may have unpredictableresults and may damage your SmartView or computing equipment. 
						

							SmartView XProInstallation and UsePage 67Appendix A.  Cable and connector
specificationsIMPORTANT NOTEThe maximum cable lengths supported vary widely between devices andcables. It may be possible to use cables that are longer than those specifiedbelow with certain PCs and peripherals but this cannot be guaranteed. If youexperience problems try using shorter cables.A1. Keyboard, monitor and mouse to SmartView XPro
Cable specification:
All of the shared devices plug directly into the relevant ports at the rear of the
SmartView. If you use an AT style keyboard you will need an AT (5 pin DIN female)
to PS/2 (6 pin mini-DIN male) converter. Keyboard, monitor and mouse extension
cables can be used to increase the distance from SmartView up to 10m. Most
keyboards and mice will also operate at distances of 20 metres.
A2. AdderLink to SmartView XPro
Cable specification:
The AdderLink uses standard 4-pair unshielded twisted pair cable of the same type
that is commonly used for Ethernet and other networks. Unshielded and shielded
types may be used at distances up to 200 metres.
IMPORTANT WARNINGDo not connect the SmartViews extender ports to an Ethernet hub or otherdigital network device. The signals carried on the twisted pair cable betweenthe SmartView and the AdderLink are ANALOGUE. Plugging the SmartView orAdderLink into a digital network device such as a hub may damage youdevices 
						

							SmartView XProInstallation and UsePage 68A3. SmartView XPro to PCs 1 to 16
Cable specifications:
Video - 15 pin high density male D connector to 15 pin high density male D
connector wired as a standard VGA PC to monitor cable. There are two types
commonly available. The best type cables which will give excellent quality are
constructed with coaxial cable cores. Cheaper ‘data’ cables are often used, but can
degrade video quality if used over longer distances. Avoid using data cables longer
than 2 metres unless the video quality is not important. Good quality coaxial video
cables may be run at distances up to 30 metres with acceptable video quality. In a
cascaded application it is advisable to keep the total cable run from computer to
KVM no more than 30 metres.
Keyboard and PS/2 mice - 6 pin mini-DIN male connector to 6 pin mini-DIN male
connector with all lines connected straight through (1-1,2-2 etc.). If the PC has a 5-
pin DIN AT style keyboard connector you will need a PS/2 to AT keyboard adapter
6-pin mini-DIN female to 5-pin DIN male (readily available). Cables should be no
longer than 30 metres.
RS232 serial mice - these require a special converter (Adder part code VSA1) to
connect the RS232 lines present on the SmartView mouse ports to the RS232 port
on a PC. 
						

							SmartView XProInstallation and UsePage 69Cables should be no longer than 30 metres.
NOTE - There are several common wiring specifications for 6-pin mini-DIN to 9-pinserial adapters. If you have an adapter that has been supplied with a mouse it mayhave a completely different internal wiring to that shown above and may not becompatible with the SmartViewRecommended cables:
3-in-1 keyboard, video and mouse combination cable - For convenience,
neatness and high video quality we recommend the Adder brand 3-in-1 combination
cables. These cables are constructed with tri-coax video links to ensure that high
video quality is maintained. They also support DDC signalling and are colour coded
in PC99 specification colours for your convenience. These match the colours used
on the back of your SmartView XPro and most modern PCs. These cables are
available in various different lengths to suit your requirements. They may be
purchased with or without the adapters for AT keyboards and RS232 serial mice.
Please quote the following part codes when ordering from your supplier.
Part CodeDescription
VKVM-1M3-in-1 Adder cable, 1 metre long
VKVM-1M-AT3-in-1 Adder cable, 1 metre long with AT and serial adapters
VKVM-2M3-in-1 Adder cable, 2 metres long
VKVM-2M-AT3-in-1 Adder cable, 2 metres long with AT and serial adapters
VKVM-5M3-in-1 Adder cable, 5 metres long
VKVM-5M-AT3-in-1 Adder cable, 5 metres long with AT and serial adapters
VKVM-10M3-in-1 Adder cable, 10 metres long
VKVM-10M-AT3-in-1 Adder cable, 10 metres long with AT and serial adapters