ADDER SmartView X PRO Manual

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							SmartView XProInstallation and UsePage 1About this manualSmartView XPro - Installation and Use
Third edition (December 2001)(c) 2001 Adder Technology Ltd.
Part No. ADD0038/2www.addertec.com
All rights reserved. Whilst every precaution has been taken in the preparation of this
manual, Adder Technology Ltd assumes no responsibility for errors or omissions.
Neither is any liability assumed for damages resulting from the use of the
information contained herein. We reserve the right to change the specifications,
functions and circuitry of the product without notice.  All trademarks acknowledged.
Safety information  For use in dry, oil free indoor environments only.  Do not attempt to service the SmartView XPro yourself. Follow all warnings and instructions marked on the SmartView XPro, its power
adapter and its accessories.  Warning - live parts contained within power adapter.  No user serviceable parts within power adapter - do not dismantle.  Plug the power adapter into a socket outlet close to the SmartView XPro.  Replace the power adapter with a manufacturer approved type only.  Do not use power adapter if power adapter case becomes damaged, cracked or
broken or if you suspect that it is not operating properly.  If you use a power extension cord with the SmartView XPro, make sure the total
ampere rating of the devices plugged into the extension cord does not exceed the
cord’s ampere rating. Also, make sure that the total ampere rating of all the
devices plugged into the wall outlet does not exceed the wall outlet’s ampere
rating.
WarrantyAdder Technology Ltd warrants that this product shall be free from defects in
workmanship and materials for a period of 1 year from the date of original purchase.
If the product should fail to operate correctly in normal use during the warranty
period, Adder will either repair it free of charge, or, at Adders discretion, replace it 
						

							SmartView XProInstallation and UsePage 2free of charge. No liability can be accepted for damage due to misuse or
circumstances outside Adder’s control. Also Adder will not be responsible for any
loss, damage or injury arising directly or indirectly from the use of this product.
Adder’s total liability under the terms of this warranty shall in all circumstances be
limited to the replacement value of this product. If any difficulty is experienced in the
installation or use of this product that you are unable to resolve, please contact your
supplier.
Radio Frequency EnergyShielded cables must be used with this equipment to maintain compliance with radio
frequency energy emission regulations and ensure a suitably high level of immunity
to electromagnetic disturbances.
European EMC directive 89/336/EEC
This equipment has been tested and found to
comply with the limits for a class A computing
device in accordance with the specifications in
the European standard EN55022. These limits
are designed to provide reasonable protection
against harmful interference. This equipment
generates, uses and can radiate radio frequency
energy and if not installed and used in
accordance with the instructions may cause
harmful interference to radio or television
reception. However, there is no guarantee that
harmful interference will not occur in a particular
installation. If this equipment does cause
interference to radio or television reception,
which can be determined by turning the
equipment on and off, the user is encouraged to
correct the interference with one or more of the
following measures: (a) Reorient or relocate the
receiving antenna. (b) Increase the separation
between the equipment and the receiver. (c)
Connect the equipment to an outlet on a circuit
different from that to which the receiver is
connected. (d) Consult the supplier or an
experienced radio / TV technician for help.FCC Compliance Statement (United States)
This equipment generates, uses and can radiate
radio frequency energy and if not installed and
used properly, that is, in strict accordance with
the manufacturer’s instructions, may cause
interference to radio communication. It has been
tested and found to comply with the limits for a
class A computing device in accordance with the
specifications in Subpart J of part 15 of FCC
rules, which are designed to provide reasonable
protection against such interference when the
equipment is operated in a commercial
environment. Operation of this equipment in a
residential area may cause interference, in
which case the user at his own expense will be
required to take whatever measures may be
necessary to correct the interference. Changes
or modifications not expressly approved by the
manufacturer could void the user’s authority to
operate the equipment.
Canadian Department of Communications
RFI statement
This equipment does not exceed the class A
limits for radio noise emissions from digital
apparatus set out in the radio interference
regulations of the Canadian Department of
Communications.
Le présent appareil numérique n’émet pas de
bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la
classe A prescrites dans le règlement sur le
brouillage radioélectriques publié par le
ministère des Communications du Canada. 
						

							SmartView XProInstallation and UsePage 3Contents1. Introduction.....................................................................................5
1.1 Key features and benefits.......................................................................6
1.2 SmartView XPro package contents........................................................8
1.3 AdderLink XR receiver package contents...............................................8
1.4 AdderLink Gold XR receiver package contents......................................8
1.5 Product information ................................................................................9
2. Installation.......................................................................................13
2.1 What you will need .................................................................................13
2.2 Mounting the SmartView ........................................................................15
2.3 Connecting your devices .......................................................................15
2.4 Configuring your PCs .............................................................................17
2.5 Structuring your SmartView XPro installation ........................................17
2.6 Maximising the video quality ..................................................................23
2.7 Other useful installation information ......................................................24
2.8 Re-enabling a disconnected PS/2 mouse ..............................................24
2.9 Hot plugging the SmartView into running systems and re-enabling
disconnected PS/2 CPU mouse connections ..............................................25
2.10 Connecting the AdderLink Extender ....................................................26
3. Configuring the SmartView ..........................................................27
3.1 Configuration summary...........................................................................27
3.2 Enabling password security....................................................................28
3.3 Setting an ADMIN password...................................................................29
3.4 Creating and editing user accounts .......................................................30
3.5 Creating and editing computer names....................................................30
3.6 Setting the SETUP OPTIONS and GLOBAL PREFERENCES...............34 
						

							SmartView XProInstallation and UsePage 44. Using the SmartView XPro ...........................................................40
4.1 Rear panel special function switches......................................................40
4.2 Power supply connections and indicators ..............................................40
4.3 USER display and key switch.................................................................40
4.4 COMPUTER display and key switch.......................................................41
4.5 Activity indicators ...................................................................................42
4.6 Selecting a computer using the front panel controls...............................42
4.7 Logging on to the SmartView XPro.........................................................43
4.8 Keyboard hotkeys ..................................................................................44
4.9 Selecting computers using the mouse....................................................47
4.10 Selecting computers using the on-screen menu...................................48
4.11 The reminder banner ...........................................................................52
4.12 Setting the USER PREFERENCES......................................................53
4.13 Using the FUNCTIONS menu...............................................................54
4.14 Querying the routing status ..................................................................55
4.15 Using the dual access ports (1 and 3) .................................................55
4.16 Cascading SmartViews ........................................................................56
4.17 Resetting user port keyboards and mice .............................................57
4.18 Using the AdderLink extender .............................................................58
4.19 What to do if you forget your ADMIN password ...................................58
4.20 Saving and restoring the menu configuration to and from an Excel
        compatible spreadsheet........................................................................59
4.21 Switching channels by sending RS232 data.........................................61
5. Upgrading the SmartViews firmware ..........................................62
Appendices
A - Cable and connector specifications.................................................................67
B - Problem solving...............................................................................................70 
						

							SmartView XProInstallation and UsePage 51. IntroductionThank you for purchasing the Adder SmartView XPro. Your SmartView XPro is a
very high performance Keyboard, Video monitor and Mouse (KVM) sharing device
which supports a wide range of PC hardware and software platforms. The
SmartView XPro supports multiple users and enables each user to independently
access the connected computers.
An On-Screen-Display (OSD) menu system is provided for easy computer selection
and control. This enables users to select computers by name or description without
having to remember the port that the computer is physically connected to. The OSD
menu system also provides a security structure that enables the system
administrator to allocate access rights to each user on a login basis.
SmartView XPro products are fitted with one (2XPro) or two (4XPro) dual access
user ports. These dual access ports have both traditional KVM connectors for local
keyboard, monitor and mouse connections and an RJ45 link for connection to a
remote AdderLink extender unit. This gives the user the ability to connect to the
SmartView from up to 200 metres away using common twisted pair network cable
whilst still having the ability to access the SmartView using a local KVM console.
We trust that you will be delighted with the function of your new SmartView XPro.
We are always interested to hear any suggestions that you may have for additional
features or functionality (email to: [email protected]). Product enhancement
upgrades are provided free of charge during the warranty period and may be
obtained by request from www.addertec.com. Some of the main features and
benefits that are offered by your SmartView XPro are listed in section 1.1
Adder explains:What does KVM stand for?Throughout this manual the abbreviation KVM is used to refer to the combination ofa Keyboard, Video monitor and Mouse that is used to access a computer. A KVMconsole usually consists of a keyboard, monitor and mouse although sometimesonly a keyboard and monitor may be used. Devices such as the SmartView XProare generally known as KVM sharers or KVM switches. 
						

							SmartView XProInstallation and UsePage 61.1 Key features and benefitsEnables many computers to be independently controlled by multiple users. On-screen menu allows computers to be selected by name or description. Configurable security enables administrator to assign access rights to users. Dual-access port(s) with built-in 200 metre AdderLink extender connections
enable the SmartView to be controlled from local and remote KVM consoles.Two independent users are supported on 2XPro models via one local KVM port
and one dual-access local / remote KVM port.Four independent users are supported on 4XPro models via two local KVM ports
and two dual-access local / remote KVM ports.Advanced On-Screen Display (OSD) for easy control and configuration. Channel switching by OSD, front panel key, keyboard hotkey, or 3 button mouse. Supports high bandwidth monitors at resolutions up to 1920 x 1440. Fully flash upgradeable via the serial port (upgrade cable included).  Supports a very wide range of software including Windows 3.X, WFWG, 95, 98,
2000, NT, ME, XP, DOS, Unix, Linux, NetWare, OS/2, BSD etc. Video channels support Display Data Channel (DDC/DDC1/DDC2) signalling.  Supports desktop and laptop PCs, RS6000s, DEC Alphas, and Silicon Graphics
computers.Dual power supply capability and front panel healthy voltage indicators provide
power redundancy, high reliability and peace of mind.Support for up to 16 user access profiles and 512 named computers. The colours and position of the OSD menu may be changed by each user. OSD routing status window shows the computers that are currently being
controlled by the KVM consoles. Supports three computer control modes - Exclusive, Shared and Video Only. Optional small-sized reminder banner permanently confirms the selected
computer. 
						

							SmartView XProInstallation and UsePage 7Compact 1U (2XPro) and 2U (4XPro) cases may be neatly fitted under a monitor
or fixed into a 19 inch rack using the supplied rack-mount kit. SmartBoot ensures reliable simultaneous bootup of all computers. User and computer name information may be uploaded to a PC and saved in an
Excel compatible file. This file may be edited in Excel and downloaded back to the
SmartView. Mixed AT/PS2 keyboards and PS2/RS232 mice supported as standard. Can be cascaded to a depth of four levels to provide a video switching network. Automatically restores keyboard and mouse states when channel changed. Supports keyboard modes 1,2 and 3 and mouse prompt and stream modes for
maximum compatibility. Includes screen saver, auto-scan and name search options. Supports moving or blank screen savers and auto-logout on screen save option. Wheel mouse may be used to launch and operate the OSD menus. User may select English, French or German OSD menus. Supports user definable hotkeys and mouse modes. Positive confirmation of selected ports on local and cascaded SmartViews
achieved by full acknowledgement signalling across all cascaded units. Supports Microsoft IntelliMouse, IntelliMouse Explorer and other common wheel
mice. Supports keyboards with extra Internet and audio function keys because the
keyboard data is kept in its native format. Mouse restoration functions to enable ‘hot plugging’ of certain systems. Front panel controls may be locked for secure operation. Individual power-down reset of user ports enables hot-swapping of KVM consoles. Standard colour-coded cable connections make installation easy and inexpensive. Auto-scan list feature enables scanning of selected computers. 
						

							SmartView XProInstallation and UsePage 81.2 SmartView XPro package contents SmartView XPro. Power supply suitable for your country. 6 x stick on self-adhesive rubber feet. 2 x mounting brackets for fixing the unit into a 19 inch rack. 4 x screws for fixing mounting brackets to SmartView Pro
 (6 screws supplied with 4XPro12 and 4XPro16 models) This installation guide. A serial cable for flash upgrades and upload / download functions.
1.3 AdderLink XR receiver package contents
(part code ALRX) AdderLink XR receiver. Power supply suitable for your country. Installation and Use guide
1.4 AdderLink Gold XR receiver package contents
(part code ALGRX) AdderLink Gold XR receiver. Power supply suitable for your country. Installation and Use guide. 
						

							SmartView XProInstallation and UsePage 91.5 Product information
Fig. 1 - SmartView 2XPro and 4XPro models viewed from the front