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ADDER SmartView X PRO Manual

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    							SmartView XProInstallation and UsePage 50To select the computer with SHARED access press:
    e e   or   f f
    When a computer is selected in SHARED mode, the computer’s video picture will be
    displayed on all the KVM consoles that are connected to that computer. Only one
    user will have control of the computer’s keyboard and mouse at any one time. If no
    keyboard or mouse activity has been detected for the timeout period (see section
    3.6.12) then other KVM consoles may gain control.
    To select the computer with EXCLUSIVE access press:
    je je   or   j jf f
    When a computer is selected in EXCLUSIVE mode, the computer’s video picture will
    only be displayed one the KVM console that has exclusive access. Other KVM
    consoles will not be able to access the computer or view its video until the exclusive
    user has selected another computer or logged out. This mode prevents other KVM
    consoles from using the computer and so should be used with care.
    To select the computer with VIDEO ONLY access press:
    b be e   or   b bf f
    When a computer is selected in VIDEO ONLY mode, the computer’s video picture
    will be displayed on the KVM console’s monitor but they keyboard and mouse will
    not control the computer. The “VIDEO ONLY” message will be displayed under the
    confirmation banner if this has been enabled. 
    						
    							SmartView XProInstallation and UsePage 51You may also use a 3-button mouse or wheel mouse to select a computer if you
    have enabled mouse control (see section 3.6.7).
    To select a computer in SHARED mode use the left hand mouse button (  ) whilst
    the menu bar is positioned above the required computer name. To escape without
    selecting a new computer use the right hand mouse button.To select a computer in EXCLUSIVE mode, use the left hand mouse button together
    with the SHIFT key on the keyboard. To select a computer in VIDEO ONLY mode
    use the left hand mouse button together with the CTRL key on the keyboard.
    If you have many connected computers then you can do an alphabetic search of the
    list of computer names by pressing F3 and then entering the name that you want to
    find.
    When you select a computer the SmartView will briefly confirm the computer that
    has been selected by displaying a message. There may be situations where the
    selected computer cannot be accessed and in this case the SmartView will display a
    error message and wait for the user to press ESC before continuing. The SmartView
    may not be able to connect due to the following reasons:  The requested port is being accessed exclusively by another user.  There are no free cascade links available.  The requested port does not exist.
    SmartView confirms a successful connection 
    						
    							SmartView XProInstallation and UsePage 52SmartView indicates an unsuccessful connection4.11 The reminder banner
    Normally the SmartView will display a discreet computer name reminder banner that
    reminds you which computer you are connected to. This banner will normally appear
    at the top of the screen in a central location and may optionally be disabled (see
    section 4.12.2). Many computer screens can look very similar and so this banner
    serves as a useful reminder of which computer you are working on. The colour and
    transparency of the banner can be selected to make it as discreet as possible. It
    may also be moved around the screen in any direction by using the ‘HOTKEYs’
    together with the cursor keys.
    For example to move the banner up the screen (assuming the default CTRL + ALT
    hotkeys) use:
    ba ba
     w w
    The computer name banner is also used to tell the you that another user is using the
    computer that you are currently connected to. Whist the other user has control of the
    computer you will see the message Video Only below the computer name banner. 
    						
    							SmartView XProInstallation and UsePage 534.12 Setting the USER PREFERENCES
    The USER PREFERENCES are system operating parameters that are
    independently selectable for each user. From the main menu press F1 for MORE
    MENUS. Use the cursor keys to position the menu bar over USER PREFERENCES
    Press ENTER or RETURN to view the preferences. Use the cursor keys to place the
    menu bar over the required option and then use SPACE BAR to change the option
    as required. Press ESC to quit and save the changes.
    4.12.1 OSD COLOUR
    Accessed from menu: USER PREFERENCES
    Settings: DEFAULT, SCHEME 1, SCHEME 2
    As you toggle between these options you will see the colour of the menu change to
    show the selected scheme. The menu schemes have been specially chosen to
    provide a high contrast with the colours that you would normally see on a computer
    screen.
    4.12.2 REMINDER BANNER
    Accessed from menu: USER PREFERENCES
    Settings: ENABLED, DISABLED
    When the reminder banner is enabled, the name of the currently selected computer
    will appear in a small reminder banner. This is normally located at the top of the 
    						
    							SmartView XProInstallation and UsePage 54screen in a central position but may be moved as required (see section 4.8)
    4.12.3 REMINDER COLOUR
    Accessed from menu: USER PREFERENCES
    Settings: BLUE/TRANS, PINK/TRANS, BLUE/WHITE, WHITE/RED
    You may select the colour of the reminder banner. The BLUE/TRANS and
    PINK/TRANS select blue or pink text with a transparent background. The
    BLUE/WHITE and WHITE/RED settings select blue and white text on solid white and
    red backgrounds.
    4.12.4 SCREEN SAVER TYPE
    Accessed from menu: USER PREFERENCES
    Settings: BLANK, MOVING DOT
    You may select the type of screen saver. If you select BLANK then the screen will
    blank completely. If you select MOVING DOT then a moving dot will be displayed on
    a blank background. The dot regularly changes colour and bounces off the sides of
    the screen in a zigzag pattern.
    4.13 Using the FUNCTIONS menu
    The FUNCTIONS menu provides you with a number of useful functions that will help
    you to make the most of your SmartView.  You can access the FUNCTIONS menu
    from the main on-screen menu by pressing F1 and selecting FUNCTIONS.
    Standard users will be offered just two functions:
    RESTORE STANDARD MOUSE  and
    RESTORE INTELLIMOUSE
    If you have disconnected a mouse cable or you have switched the SmartView off
    then the mouse connection will normally be lost. To reconstitute the mouse
    connection use the mouse reset functions. See section 2.9 for a full explanation of
    how these functions work.
    The ADMIN user is also given the option to RESET TO FACTORY DEFAULTS. This 
    						
    							SmartView XProInstallation and UsePage 55will clear all the computer and user names and set all parameters back to the factory
    defaults. To avoid activating this function by accident the administrator must confirm
    the reset instruction by pressing F8.
    4.14 Querying the routing status
    It is sometimes useful to know which KVM consoles are connected to which
    computers and their connection modes (shared, exclusive or video only). For
    example, if the SmartView denies you access to a particular computer you may wish
    to know if another KVM console has exclusive use of this computer and
    consequently is preventing your access.  To query the routing status press F1 from
    the main on-screen menu and then select ROUTING STATUS. A routing status
    display similar to the one shown below will be displayed for 10 seconds. Press ESC
    to quit or wait for the routing status screen to disappear.4.15 Using the dual access ports (1 and 3)
    The SmartView 2XPro is fitted with one dual access port and the SmartView 4XPro
    is fitted with two dual access ports. These dual access ports have connectors that
    enable a local KVM (Keyboard, Video monitor and Mouse) to be attached and a
    connector that enables a remote AdderLink or AdderLink Gold to be attached. Either
    the local KVM, connected directly to the SmartView, or the remote KVM, connected
    to the AdderLink extender, may be used to access the SmartView. The video picture 
    						
    							SmartView XProInstallation and UsePage 56is duplicated on both the local and remote access points but the SmartView will
    accept keyboard and mouse data from only one KVM at a time. Whilst one of the
    KVMs is active, the num, caps and scroll lock keys on the inactive KVMs keyboard
    will flash indicating that the KVM does not have control.Once there has been no keyboard or mouse data from the active KVM for the
    timeout period (see section 3.6.12 for instructions on how to set the timeout period),
    the other KVM is allowed access. Once keyboard or mouse data activity is detected
    from this new KVM it gains control and the other KVM is disabled.
    4.16 Cascading SmartViews
    SmartView XPros can be cascaded in a tree structure to support larger numbers of
    computers. Up to four cascade levels are supported and the number of cascade
    links between SmartViews can be chosen by the user. The number of installed
    cascade links determines the number of users that may be accessing ports on the
    cascaded units simultaneously. The full rules that must be followed when configuring
    a cascade of SmartViews are given in section 2.5.
    Although it is theoretically possible to select computers on cascaded units by
    pressing the hotkeys and then typing in the port address this would be highly
    confusing for users and is not generally recommended. Consequently it is normally
    advisable to use the on-screen menu to select computers on cascaded units.
    However it is sometimes useful to be able to connect to ports on cascaded units via
    a specific cascade cable (rather than the first available of a group) in order to check
    that the cabling is working as expected. To do this you can use a hotkey sequence
    similar to the example shown below.
    For example to connect to port 14 on a SmartView 4XPro that is cascaded off port 1
    of your first SmartView XPro. Although the following example selects a port with a
    four digit address (port 0114) you can type port addresses that are eight digits long
    to access computers that are on the forth cascade level (e.g. Port 01140203). 
    						
    							SmartView XProInstallation and UsePage 57pressba ba
    0 0release 0 0  
    press1 1release 1 1
    press1 1release 1 1
    press4 4release 4 4ba ba
    4.17 Resetting user port keyboards and mice
    The SmartView gives you the facility to perform a complete power off reset of the
    keyboard and mouse that are connected to a selected user port. This can be useful
    if you wish to disconnect the keyboard or mouse and replace them with alternatives.
    Keyboards will enable themselves automatically if they are disconnected and then
    re-connected to the SmartView. Mice will not normally re-enable themselves after
    they have been disconnected and re-connected although they will do so
    automatically if the SmartViews channel has been changed whilst the mouse is
    disconnected.
    Consequently you will normally need to perform a power-off reset of the user port if
    you have disconnected and re-connected a mouse. The power off reset function
    only affects the selected user port and does not affect any of the computer
    connections or any of the other user ports.
    To perform a power-off reset for a selected user port:
    1) Press the USER key on the front panel of the SmartView to select the user port
    whose keyboard and mouse you wish to reset.
    2) The selected user port number should now be shown on the green USER
    display.
    3) Press and hold down the USER key for 5 seconds until the green USER display
    goes off. The keyboard and mouse will then be powered off.
    4) As soon as the green display goes off you may release the USER key. The
    green display will then come back on and a few seconds later the keyboard and
    mouse will be powered on and ready for use. 
    						
    							SmartView XProInstallation and UsePage 584.18 Using the AdderLink extender
    Refer to the installation guide provided with your AdderLink extender. The
    transmitter unit (AdderLink XL) is built into the SmartView XPro so you will only need
    the receiver (AdderLink XR unit). You may use an AdderLink XR receiver or an
    AdderLink Gold XR receiver.
    When using an AdderLink extender we highly recommend that you set theAdderLinks hotkeys to be different to the SmartViews hotkeys to avoid anyconfusion4.19 What to do if you forget your ADMIN password
    If you forget your ADMIN account password you will not be able to access the
    SmartView XPro to add or edit users and computer names. If this unfortunate
    situation does occur then you can resolve it by performing a complete reset to return
    the SmartView to its factory default state. A complete reset erases all the user
    names and computer names that you have setup. You can only perform a complete
    reset if you have access to both the front and the rear of the SmartView.
    To perform a complete reset and return the SmartView to its factory default state:
    1) Power on the SmartView normally.
    2) Whilst the SmartView is powered on move switch 2 on the rear panel of the
    SmartView (labelled UPGRADE) to the ON (down) position.
    3) Press the USER and the COMPUTER keys together.
    4) The green USER display will show r for a few seconds to confirm that a reset is
    taking place.
    5) Return switch 2 to the normal OFF position (up). 
    						
    							SmartView XProInstallation and UsePage 594.20 Saving and restoring the menu configuration to and from an
    Excel compatible file.
    The SmartView XPro will store up to 512 computer names and 16 sets of user
    access rights. If you have a cascade of SmartViews then it may take some time to
    enter all the computer names and port numbers and decide on the access rights that
    you are going to grant to each user profile. Consequently, for peace of mind it is
    useful to be able to store these settings. This can be done by connecting a computer
    to the SmartView’s RS232 serial port and uploading to configuration settings. You
    can only perform this function if you are logged onto the SmartView as the
    ADMIN user. The file that is used to store the configuration settings has the
    additional advantage that it can be loaded into an Excel spreadsheet and edited to
    make changes to computer names and access rights. This edited information may
    then be downloaded back to the SmartView.
    To save the menu names and configuration settings:
    1. Logon to the Adder Technology website at www.addertec.com and download the
    files XPREAD.EXE and XPWRITE.EXE.
    2. Connect the serial port on the rear of the SmartView XPro to a serial COM port
    on your computer using the serial cable supplied with the SmartView. If you have
    lost this cable then you may use a replacement cable with a 9-way female
    connector on one end and a 9-way male connector on the other end and all lines
    connected straight through (i.e. pin 1 to pin 1, 2 to 2, 3 to 3 etc.).
    3. Run the program XPREAD.EXE on the computer that is connected to the
    SmartView’s serial port. Follow the instructions given by the program.
    4. Make sure that you are logged onto the SmartView as the ADMIN user. From the
    main selection screen press F1 for More Menus. In the Configuration Menu
    select Functions. In the Functions menu select Send Data to RS232 port.
    5. The SmartView should then send the configuration data to your computer. The
    XPREAD program will store the data in a file named XPRODATA.CSV that will
    be created in the same directory that you ran the XPREAD program from. Please
    ensure that you have sufficient rights to write to this directory. 
    						
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