ADDER SmartView X PRO Manual
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SmartView XProInstallation and UsePage 50To select the computer with SHARED access press: e e or f f When a computer is selected in SHARED mode, the computer’s video picture will be displayed on all the KVM consoles that are connected to that computer. Only one user will have control of the computer’s keyboard and mouse at any one time. If no keyboard or mouse activity has been detected for the timeout period (see section 3.6.12) then other KVM consoles may gain control. To select the computer with EXCLUSIVE access press: je je or j jf f When a computer is selected in EXCLUSIVE mode, the computer’s video picture will only be displayed one the KVM console that has exclusive access. Other KVM consoles will not be able to access the computer or view its video until the exclusive user has selected another computer or logged out. This mode prevents other KVM consoles from using the computer and so should be used with care. To select the computer with VIDEO ONLY access press: b be e or b bf f When a computer is selected in VIDEO ONLY mode, the computer’s video picture will be displayed on the KVM console’s monitor but they keyboard and mouse will not control the computer. The “VIDEO ONLY” message will be displayed under the confirmation banner if this has been enabled.
SmartView XProInstallation and UsePage 51You may also use a 3-button mouse or wheel mouse to select a computer if you have enabled mouse control (see section 3.6.7). To select a computer in SHARED mode use the left hand mouse button ( ) whilst the menu bar is positioned above the required computer name. To escape without selecting a new computer use the right hand mouse button.To select a computer in EXCLUSIVE mode, use the left hand mouse button together with the SHIFT key on the keyboard. To select a computer in VIDEO ONLY mode use the left hand mouse button together with the CTRL key on the keyboard. If you have many connected computers then you can do an alphabetic search of the list of computer names by pressing F3 and then entering the name that you want to find. When you select a computer the SmartView will briefly confirm the computer that has been selected by displaying a message. There may be situations where the selected computer cannot be accessed and in this case the SmartView will display a error message and wait for the user to press ESC before continuing. The SmartView may not be able to connect due to the following reasons: The requested port is being accessed exclusively by another user. There are no free cascade links available. The requested port does not exist. SmartView confirms a successful connection
SmartView XProInstallation and UsePage 52SmartView indicates an unsuccessful connection4.11 The reminder banner Normally the SmartView will display a discreet computer name reminder banner that reminds you which computer you are connected to. This banner will normally appear at the top of the screen in a central location and may optionally be disabled (see section 4.12.2). Many computer screens can look very similar and so this banner serves as a useful reminder of which computer you are working on. The colour and transparency of the banner can be selected to make it as discreet as possible. It may also be moved around the screen in any direction by using the ‘HOTKEYs’ together with the cursor keys. For example to move the banner up the screen (assuming the default CTRL + ALT hotkeys) use: ba ba w w The computer name banner is also used to tell the you that another user is using the computer that you are currently connected to. Whist the other user has control of the computer you will see the message Video Only below the computer name banner.
SmartView XProInstallation and UsePage 534.12 Setting the USER PREFERENCES The USER PREFERENCES are system operating parameters that are independently selectable for each user. From the main menu press F1 for MORE MENUS. Use the cursor keys to position the menu bar over USER PREFERENCES Press ENTER or RETURN to view the preferences. Use the cursor keys to place the menu bar over the required option and then use SPACE BAR to change the option as required. Press ESC to quit and save the changes. 4.12.1 OSD COLOUR Accessed from menu: USER PREFERENCES Settings: DEFAULT, SCHEME 1, SCHEME 2 As you toggle between these options you will see the colour of the menu change to show the selected scheme. The menu schemes have been specially chosen to provide a high contrast with the colours that you would normally see on a computer screen. 4.12.2 REMINDER BANNER Accessed from menu: USER PREFERENCES Settings: ENABLED, DISABLED When the reminder banner is enabled, the name of the currently selected computer will appear in a small reminder banner. This is normally located at the top of the
SmartView XProInstallation and UsePage 54screen in a central position but may be moved as required (see section 4.8) 4.12.3 REMINDER COLOUR Accessed from menu: USER PREFERENCES Settings: BLUE/TRANS, PINK/TRANS, BLUE/WHITE, WHITE/RED You may select the colour of the reminder banner. The BLUE/TRANS and PINK/TRANS select blue or pink text with a transparent background. The BLUE/WHITE and WHITE/RED settings select blue and white text on solid white and red backgrounds. 4.12.4 SCREEN SAVER TYPE Accessed from menu: USER PREFERENCES Settings: BLANK, MOVING DOT You may select the type of screen saver. If you select BLANK then the screen will blank completely. If you select MOVING DOT then a moving dot will be displayed on a blank background. The dot regularly changes colour and bounces off the sides of the screen in a zigzag pattern. 4.13 Using the FUNCTIONS menu The FUNCTIONS menu provides you with a number of useful functions that will help you to make the most of your SmartView. You can access the FUNCTIONS menu from the main on-screen menu by pressing F1 and selecting FUNCTIONS. Standard users will be offered just two functions: RESTORE STANDARD MOUSE and RESTORE INTELLIMOUSE If you have disconnected a mouse cable or you have switched the SmartView off then the mouse connection will normally be lost. To reconstitute the mouse connection use the mouse reset functions. See section 2.9 for a full explanation of how these functions work. The ADMIN user is also given the option to RESET TO FACTORY DEFAULTS. This
SmartView XProInstallation and UsePage 55will clear all the computer and user names and set all parameters back to the factory defaults. To avoid activating this function by accident the administrator must confirm the reset instruction by pressing F8. 4.14 Querying the routing status It is sometimes useful to know which KVM consoles are connected to which computers and their connection modes (shared, exclusive or video only). For example, if the SmartView denies you access to a particular computer you may wish to know if another KVM console has exclusive use of this computer and consequently is preventing your access. To query the routing status press F1 from the main on-screen menu and then select ROUTING STATUS. A routing status display similar to the one shown below will be displayed for 10 seconds. Press ESC to quit or wait for the routing status screen to disappear.4.15 Using the dual access ports (1 and 3) The SmartView 2XPro is fitted with one dual access port and the SmartView 4XPro is fitted with two dual access ports. These dual access ports have connectors that enable a local KVM (Keyboard, Video monitor and Mouse) to be attached and a connector that enables a remote AdderLink or AdderLink Gold to be attached. Either the local KVM, connected directly to the SmartView, or the remote KVM, connected to the AdderLink extender, may be used to access the SmartView. The video picture
SmartView XProInstallation and UsePage 56is duplicated on both the local and remote access points but the SmartView will accept keyboard and mouse data from only one KVM at a time. Whilst one of the KVMs is active, the num, caps and scroll lock keys on the inactive KVMs keyboard will flash indicating that the KVM does not have control.Once there has been no keyboard or mouse data from the active KVM for the timeout period (see section 3.6.12 for instructions on how to set the timeout period), the other KVM is allowed access. Once keyboard or mouse data activity is detected from this new KVM it gains control and the other KVM is disabled. 4.16 Cascading SmartViews SmartView XPros can be cascaded in a tree structure to support larger numbers of computers. Up to four cascade levels are supported and the number of cascade links between SmartViews can be chosen by the user. The number of installed cascade links determines the number of users that may be accessing ports on the cascaded units simultaneously. The full rules that must be followed when configuring a cascade of SmartViews are given in section 2.5. Although it is theoretically possible to select computers on cascaded units by pressing the hotkeys and then typing in the port address this would be highly confusing for users and is not generally recommended. Consequently it is normally advisable to use the on-screen menu to select computers on cascaded units. However it is sometimes useful to be able to connect to ports on cascaded units via a specific cascade cable (rather than the first available of a group) in order to check that the cabling is working as expected. To do this you can use a hotkey sequence similar to the example shown below. For example to connect to port 14 on a SmartView 4XPro that is cascaded off port 1 of your first SmartView XPro. Although the following example selects a port with a four digit address (port 0114) you can type port addresses that are eight digits long to access computers that are on the forth cascade level (e.g. Port 01140203).
SmartView XProInstallation and UsePage 57pressba ba 0 0release 0 0 press1 1release 1 1 press1 1release 1 1 press4 4release 4 4ba ba 4.17 Resetting user port keyboards and mice The SmartView gives you the facility to perform a complete power off reset of the keyboard and mouse that are connected to a selected user port. This can be useful if you wish to disconnect the keyboard or mouse and replace them with alternatives. Keyboards will enable themselves automatically if they are disconnected and then re-connected to the SmartView. Mice will not normally re-enable themselves after they have been disconnected and re-connected although they will do so automatically if the SmartViews channel has been changed whilst the mouse is disconnected. Consequently you will normally need to perform a power-off reset of the user port if you have disconnected and re-connected a mouse. The power off reset function only affects the selected user port and does not affect any of the computer connections or any of the other user ports. To perform a power-off reset for a selected user port: 1) Press the USER key on the front panel of the SmartView to select the user port whose keyboard and mouse you wish to reset. 2) The selected user port number should now be shown on the green USER display. 3) Press and hold down the USER key for 5 seconds until the green USER display goes off. The keyboard and mouse will then be powered off. 4) As soon as the green display goes off you may release the USER key. The green display will then come back on and a few seconds later the keyboard and mouse will be powered on and ready for use.
SmartView XProInstallation and UsePage 584.18 Using the AdderLink extender Refer to the installation guide provided with your AdderLink extender. The transmitter unit (AdderLink XL) is built into the SmartView XPro so you will only need the receiver (AdderLink XR unit). You may use an AdderLink XR receiver or an AdderLink Gold XR receiver. When using an AdderLink extender we highly recommend that you set theAdderLinks hotkeys to be different to the SmartViews hotkeys to avoid anyconfusion4.19 What to do if you forget your ADMIN password If you forget your ADMIN account password you will not be able to access the SmartView XPro to add or edit users and computer names. If this unfortunate situation does occur then you can resolve it by performing a complete reset to return the SmartView to its factory default state. A complete reset erases all the user names and computer names that you have setup. You can only perform a complete reset if you have access to both the front and the rear of the SmartView. To perform a complete reset and return the SmartView to its factory default state: 1) Power on the SmartView normally. 2) Whilst the SmartView is powered on move switch 2 on the rear panel of the SmartView (labelled UPGRADE) to the ON (down) position. 3) Press the USER and the COMPUTER keys together. 4) The green USER display will show r for a few seconds to confirm that a reset is taking place. 5) Return switch 2 to the normal OFF position (up).
SmartView XProInstallation and UsePage 594.20 Saving and restoring the menu configuration to and from an Excel compatible file. The SmartView XPro will store up to 512 computer names and 16 sets of user access rights. If you have a cascade of SmartViews then it may take some time to enter all the computer names and port numbers and decide on the access rights that you are going to grant to each user profile. Consequently, for peace of mind it is useful to be able to store these settings. This can be done by connecting a computer to the SmartView’s RS232 serial port and uploading to configuration settings. You can only perform this function if you are logged onto the SmartView as the ADMIN user. The file that is used to store the configuration settings has the additional advantage that it can be loaded into an Excel spreadsheet and edited to make changes to computer names and access rights. This edited information may then be downloaded back to the SmartView. To save the menu names and configuration settings: 1. Logon to the Adder Technology website at www.addertec.com and download the files XPREAD.EXE and XPWRITE.EXE. 2. Connect the serial port on the rear of the SmartView XPro to a serial COM port on your computer using the serial cable supplied with the SmartView. If you have lost this cable then you may use a replacement cable with a 9-way female connector on one end and a 9-way male connector on the other end and all lines connected straight through (i.e. pin 1 to pin 1, 2 to 2, 3 to 3 etc.). 3. Run the program XPREAD.EXE on the computer that is connected to the SmartView’s serial port. Follow the instructions given by the program. 4. Make sure that you are logged onto the SmartView as the ADMIN user. From the main selection screen press F1 for More Menus. In the Configuration Menu select Functions. In the Functions menu select Send Data to RS232 port. 5. The SmartView should then send the configuration data to your computer. The XPREAD program will store the data in a file named XPRODATA.CSV that will be created in the same directory that you ran the XPREAD program from. Please ensure that you have sufficient rights to write to this directory.