Acer Travelmate 350 Service Guide

							Chapter 125
Power Management
Power Saving ModePhenomenon
Standby Mode
!Waiting time specified by the 
System Standby value or the 
operating system elapses 
without any system activity.
!Closing the display cover
!When the computer is about to 
enter Hibernation mode (e.g., 
during a battery-low condition), 
but the Hibernation file is invalid 
or not present.
!When customized functions for 
power management are set to 
Standby and the corresponding 
action is taken.  
!Invoked by the operating 
system power-saving modes.
!The buzzer beeps
!The Sleep indicator lights up
Hibernation Mode
!When customized functions for 
power management are set to 
Hibernation and the 
corresponding action is taken. 
!Invoked by the operating 
system power-saving modes.
!All power shuts off
Display Standby Mode
Keyboard, built-in touchpad, and an 
external PS/2 pointing device are 
idle for a specified period.
!The display shuts off
Hard Disk Standby Mode
Hard disk is idle within a specified 
period of time.
!Hard disk drive is in standby mode.
(spindle turned off)
Environmental Requirements
ItemSpecification
Te m p e r a t u r e
Operating +5 ~ +35°C
Non-operating -10 ~ +60°C
Non-operating  -20 ~ +60°C (storage package)
Humidity
Operating 20% ~ 80% RH, non-condensing
Non-operating 20% ~ 90% RH, non-condensing (Unpacked)
Non-operating 20% ~ 90% RH, non-condensing (storage package)
Vibration
Operating (unpacked) 5 ~ 25.6 Hz:  0.38mm (peak to peak)
25.6 ~ 250 Hz:  0.5G
Non-operating (unpacked) 5 ~ 27.1 Hz:  0.6G
27.1 Hz ~ 50 Hz:  0.4mm (peak to peak)
50 ~ 500 Hz:  2.0G
Non-operating (packed) 5 ~ 62.6 Hz:  0.51mm (peak to peak)
62.6 Hz ~ 500 Hz:  4G 
						

							26Chapter 1
Mechanical Specifications
ItemSpecification
Dimensions 289mm (W) x  219mm (D) x 23mm (H)
Weight 1.816 kg (4 lbs) (including battery)
I/O Ports One type II/I PCMCIA (PC card) port, one Smart Card port, one IEEE 1394 
port, one EasyLink Combo Drive connector, one RJ11 port, one RJ-45 port, 
one DC-in port, one infrared (FIR) port, two USB ports, one external display 
port, one PS/2 keyboard/mouse port, one line-out jack, one line-in jack, one 
expansion port
Drive Bays One
Material LCD Panel & Lower Case:  Meg-Alloy
Others of Housing:  Plastic
Indicators Wireless Communication LED, Power LED, Sleep LED, Media Activity LED, 
Battery Charge LED, Caps Lock LED, Num Lock LED
Switch Power
Memory Address Map
Memory AddressSizeFunction
00000000-0009FFFF 640 KB  Base memory
000A0000-000BFFFF 128 KB Video memory
000C0000-000C9FFF 40 KB Video BIOS
000CA000-000CBFFF 8 KB I/O ROM
000E0000-000FFFFF 128 KB System BIOS
00100000-top limited
  04301000-04301FFF
  04302000-04302FFF
  0430000-04300FFFF--
 4 KB
 4 KB
 64 KBExtended (DIMM) memory
  PCMCIA controller (slot 1)
  PCMCIA controller (slot 2)
  USB controller
I/O Address Map
I/O AddressFunction
000-00F DMA controller-1
020-021 Interrupt controller-1
040-043 Timer 1
060, 064 Keyboard controller 8742 chip select
061, 066 System speaker, ACPI embedded controller
040B DMA controller-1
061 System speaker
070-073 System CMOS/real-time clock
080-08F DMA page register
0A0-0A1 Interrupt controller-2
0C0-0DF DMA controller-2
0F0-0FF Numeric data processor
104-10B Lucent tech. soft modem AMR
120-13F
180-18FPower management controller
170-177 2nd EIDE device (CD-ROM) select
1F0-1F7 1st EIDE device (hard drive) select 
						

							Chapter 127
220-22F Audio
240-24F Audio (optional)
278-27F Parallel port 3
2E8-2EF COM4
2F8-2FF COM2 or FIR (optional)
376, 3F6 ALi M5229 PCI BusMaster IDE controller
3BC-3BF Parallel port 1
3B0-3BB
3C0-3DFVideo Controller
3F0h-3F7 Standard Floppy Disk Controller
3E8-3EF ALi fast IR controller
3F0-3F5, 3F7 Floppy disk controller
3F8-3FF COM1
480-48F, 4D6 DMA controller-1
4D0-4D1
CF8-CFFPCI configuration register
IRQ Assignment Map
Interrupt ChannelFunction
IRQ0 System timer
IRQ1 Standard 101/102-key or Microsoft natural keyboard.
IRQ2 Programmable Interrupt Controller
IRQ3 IrDA Fast Interrupt Port
IRQ4 COM1
IRQ5 Reserve
IRQ6 Floppy Disk Controller
IRQ7 Printer Port (LPT1)
IRQ8 System CMOS/real time clock
IRQ9 SCI IRQ used by ACPI bus
IRQ10 ALi audio accelerator WDM driver
Lucent Technologies SoftModem AMR
1394 host controller
IRQ11 PCMCIA CardBus Controller
O2Micro Smart CardBus reader
Trident CyberBlade Ai1 AGP
ALi PCI to USB Open Host Controller
IRQ12 PS2 pointing device
IRQ13 Numeric data processor
IRQ14 1st EIDE device 
IRQ15 2nd EIDE device
DMA Channel Assignment
DMA ChannelFunction
DRQ0 Not Used
DRQ1 Not Used
DRQ2 Floppy Disk Controller
I/O Address Map
I/O AddressFunction 
						

							28Chapter 1
DRQ3 IrDA Fast Infrared Port
DRQ4 Direct memory access controller
DRQ5 Not Used
DRQ6 Not Used
DRQ7 Not Used
DMA Channel Assignment
DMA ChannelFunction 
						

							Chapter 229
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility.  However, 
if you encounter configuration problems, you may need to run Setup.  Please also refer to Chapter 4 
Troubleshooting when problem arises.
To activate the BIOS Utility, press F2
 during POST (while the TravelMate logo is being displayed).
Navigating the BIOS Utility
There are six menu options.  Use the cursor up/down keys to select a menu item, then press Enter.  After you 
enter a sub-menu, you can:
!Use the cursor up/down
 keys to move between the parameters.
!Use the cursor left/right
 keys to change the value of a parameter.
You can change the value of a parameter if it is enclosed in square brackets.
!Press Esc
  to exit the current sub-menu.
At the main menu, press Esc
 to exit the BIOS Utility.  If you make any changes, the following dialog box 
displays:
If you would like to keep the changes you made, use the cursor left/right keys to select  Yes
; then press Enter
.  
Choose No
 if you want to discard the changes you made.
 BIOS Utility 
 
System Information 
Basic System Settings 
Startup Configuration 
Onboard Devices Configuration 
System Security 
  
Load Default Settings 
 
 
↑↓
 = Move highlight bar, Enter = Select, Esc = Exit 
 
  
Do you really want to exit SETUP? 
      [Yes]           [No] 
 
System Utilities
Chapter 2 
						

							30Chapter 2
System Information
The System Information sub-menu displays basic and important information about your computer.
NOTE: 
The screen above is a sample and may not reflect the actual data on your computer.  “X” may refer to a 
series of numbers and/or characters.
The following table describes the information in this sub-menu.
The items in this sub-menu are important and vital information about your computer.  If you experience 
computer problems and need to contact technical support, this data helps our service personnel know more 
about your computer.
ParameterDescription
CPU Type & Speed Shows the type and speed in Megahertz of the Central Processing Unit 
(CPU)
Floppy Disk Drive Shows the floppy disk drive type.
Hard Disk Drive Shows the size or capacity of the hard disk.
HDD Serial Number Shows the serial number of the hard disk
System with Shows the drive type installed in the AcerMedia Bay.
System BIOS Version Shows the version number of the BIOS.
VGA BIOS Version Shows the version number of the VGA display BIOS.
Serial Number Shows the serial number of the computer.
Asset Tag Number Shows the asset tag number of the computer.
Product Name Shows the product name of the computer.
Manufacturer Name Shows the manufacturer of the computer
UUID Shows the universally unique identifier of your computer
System Information
CPU Type & Speed ........... Pentium ® III 500 MHz
Floppy Disk Drive .......... 1.44 MB, 3.5-inch
Hard Disk Drive ............ xxxxx MB
HDD Serial Number .......... xxxxxxxxxxxxxxxxxxxx
System with ................ CD-ROM
System BIOS Version ........ V1.0 R01-A1
VGA BIOS Version ........... V1.0 R01-A1
Serial Number .............. xxxxxxxxxxxxxxxxxxxxxxxxxxx
Asset Tag Number ........... xxxxxxxxxxxxxxxxxxxxxxxxxxx
Product Name ............... xxxxxxxxxxxxxxxxxxxxxxxxxxx
Manufacturer Name .......... xxxxxxxxxxxxxxxx
UUID.......................xxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxx
↑↓
 = Move highlight bar, ←→
 = Change Setting, F1 = Help 
						

							Chapter 231
Basic System Settings
The Basic System Settings sub-menu allows you to set the system date and time.
The following table describes the parameters in this sub-menu.
Startup Configuration
The Startup Configuration sub-menu contains parameter values that define how your computer behaves on 
system startup.
ParameterDescriptionFormat
Date Sets the system date. DDD MMM DD, YYYY 
(day-of-the-week month day, year)
Time Sets the system time. HH:MM:SS (hour:minute:second)
Basic System Setting
Date ............................. [Mon, Aug 28, 2000]
Time ............................. [12:00:00]
↑↓
 = Move highlight bar, ←→
 = Change Setting, F1 = Help
Startup Configuration 
 
Boot Display ................... [Both
]/[Auto] 
Screen Expansion ............... [Enabled
]/[Disabled] 
Resume on LAN/Modem Access ..... [Enabled
]/[Disabled] 
Hotkey Beep .................... [Enabled
]/[Disabled] 
 
Fast Boot ...................... [Enabled
]/[Disabled] 
Boot on LAN .................... [Disabled
]/[Enabled] 
Boot Drive Sequence: 
     1st ....................... [Floppy Disk] 
     2nd ....................... [CD-ROM/DVD-ROM/CD-RW) 
     3rd ....................... [HDD] 
     4th ....................... [Network] 
 
 Intel® SpeedStep™ technology .. [  Automatic  ] 
 
↑↓
 = Move highlight bar, ←→
 = Change Setting, F1 = Help  
						

							32Chapter 2
The following table describes the parameters in this sub-menu.  Settings in boldface are the default and 
suggested parameter settings.
Setting the Boot Drive Sequence
The Boot Drive Sequence section lists boot priorities (1st, 2nd, 3rd and 4th) for bootable drives in your 
computer.
For example, the default value (1st:Floppy Disk, 2nd:CD-ROM, 3rd:HDD and 4th:LANDesk (R) Service Agent) 
tells the computer to first search for a bootable floppy disk in the floppy drive.  If it finds one present, it boots up 
from that floppy disk.  If not, the computer continues to search for a bootable CD-ROM in the CD-ROM drive.  
If it cannot boot up from the CD-ROM, it continues by booting up from the Hard Disk.
To set the boot drive sequence, use the cursor up/down keys to select a priority level (1st, 2nd, 3rd or 4th); 
then use the cursor left/right keys to select the device for that priority level.
ParameterDescriptionOptions
Boot Display Sets the display on boot-up.
When set to 
Auto, the computer automatically 
determines the display device when the computer 
starts up.  If an external display device (e.g., 
monitor) is connected, it becomes the boot display; 
otherwise, the computer LCD is the boot display.  
When set to 
Both, the computer outputs to both the 
computer LCD and an external display device if 
one is connected.Both or Auto 
Screen Expansion Enables or disables the screen expansion feature.  
When enabled, DOS screens expand to fill the 
LCD.Enabled or Disabled
Resume on LAN/Modem 
AccessWhen enabled, allows your computer to resume 
when LAN/Modem access is activeEnabled or Disabled
Hotkey Beep Enables or disables a system beep when a hotkey 
or key combination is pressed.Enabled or Disabled
Fast Boot Fast Boot allows your computer to boot up and 
resume from Sleep mode (including Standby and 
Hibernation modes) faster.  When enabled, the 
operating system and BIOS communicate 
information about Plug-and-Play resources and 
previous boot-ups.Enabled or Disabled
Boot on LAN When enabled, allows your computer to boot by 
other computer or server through the LAN. And the 
LANDesk (R) Service Agent in Boot Drive 
Sequence item will be enabled.Disabled or Enabled
Boot Drive Sequence Specifies the order in which the computer starts up 
from.  See the section below.1st: Floppy Disk, 
2nd: CD-ROM/DVD-ROM/
        CD-RW, 
3rd: HDD
4th: LANDesk (R) Service 
Agent 
Intel(R) SpeedStep(TM) 
technologyIntel SpeedStep technology allows your computer 
to automatically adjust the CPU speed depending 
on the power source. If set to Automatic, system 
will adjust the processor speed by OS. f the power 
source is supplied by AC adapter, processor will 
run at the maximum speed. If the power source is 
supplied by battery, processor will run at the 
minimum speed. Automatic
Maximum Performance
Battery Optimized
Reversed 
						

							Chapter 233
Onboard Devices Configuration
The parameters in this screen are for advanced users only.  You do not need to change the values in this 
screen because these values are already optimized.
The Onboard Devices Configuration sub-menu assigns resources to basic computer communication 
hardware.
NOTE: 
1. This option item should be [---] if user chooses Bi-directional and Standard Mode.
  2. When the device is disabled, all the sub-items will be showed with [---].
The following table describes the parameters in this sub-menu.  Settings in boldface
 are the default and 
suggested parameter settings.
ParameterDescriptionOptions
Serial Port Enables or disables the serial port.
When enabled, you can set the base I/O address 
and interrupt request (IRQ) of the serial port.Enabled or Disabled
3F8h, 3E8h, 2F8h or 2E8h
4 or 11
IrDA FIR Allow you to set the base I/O address, Interrupt 
request (IRQ) and Direct Memory Access (DMA) of 
IrDA FIR port.2F8h, 3F8h, 3E8h, 2E8h
3 or 4
3, 1 or 0
Parallel Port Enables or disables the parallel port.
When enabled, you can set the base I/O address, 
interrupt request (IRQ) and operation mode of the 
parallel port.
If operation mode is set to ECP, the direct memory 
access (DMA) channel of the parallel port is set to 
1.Enabled or Disabled
378h, 278h, or 3BCh
7 or 5
ECP, EPP, Standard, or Bi-
directional
1
Video Memory Size Allow you to set the video memory size that share 
with system memory.8 MB
4 MB
Onboard Device Configuration
Serial Port ................. [Enabled
]/[Disabled]
  Base Address .............. [3F8h
]/[2F8h]/[3E8h]/[2E8h]
  IRQ ....................... [4
]/[11]
IrDA FIR
  Base Address .............. [2F8h
]/[3F8h]/[3E8h]/[2E8h]
  IRQ ....................... [3
]/[4]
  DRQ ....................... [3
]/[1]/[0]
Parallel Port ............... [Enabled
]/[Disabled]
  Base Address .............. [378h
]/[278h]/[3BCh]
  IRQ ....................... [7
]/[5]
  Operation Mode ............ [ECP
]/[EPP]/[Bi-directional]
                             /[Standard]
  ECP DMA Channel ........... [1
]/[3]*Note
Video Memory Size ........... [8 MB
]/[4 MB]
↑↓
 = Move highlight bar, ←→
 = Change Setting, F1 = Help 
						

							34Chapter 2
System Security
The System Security sub-menu allows you to safeguard your computer and data with passwords and other 
security measures.
The following table describes the parameters in this screen.  Settings in boldface
 are the default and 
suggested parameter settings.
Setting a Password
Follow these steps: 
1.
Use the cursor up/down keys to highlight a Password parameter (Setup, Power-on or Hard Disk) and 
press the Enter
 key.  The password box appears:
2.
Type a password.  The password may consist of up to seven characters (A-Z, a-z, 0-9).
 
IMPORTANT:
Be very careful when typing your password because the characters do not appear on the 
screen. 
3.
Press Enter
.  Retype the password to verify your first entry and press Enter
.
After setting the password, the computer automatically sets the chosen password parameter to Present.
ParameterDescriptionOptions
Setup Password When set, this password protects the computer and this 
BIOS Utility from unauthorized entry.  See the following 
section for instructions on how to set a password.None or Present
Power-on Password When set, this password protects the computer  from 
unauthorized entry.  See the following section for 
instructions on how to set a password.None or Present
Hard Disk Password When set, this password protects the hard disk from 
unauthorized access.  See the following section for 
instructions on how to set a password.None or Present
Processor Serial Number The Pentium III processor includes a unique serial number 
which allows individual CPUs to be identified.  You can turn 
off this feature by setting this parameter to Disabled.Enabled or Disabled
System Security 
 
Setup Password ..................... [None
]/[Present] 
Power-On Password .................. [None
]/[Present] 
Hard Disk Password ................. [None
]/[Present] 
Processor Serial Number ............ [Enabled
]/[Disabled] 
 
 
  
 
↑↓
 = Move highlight bar, ←→
 = Change Setting, F1 = Help